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| My computer just cannot be turned off My computer cannot be turned off from two weeks ago. Every time I need to turn off the computer, I need to hold the power key for 5 seconds and it will be shut down. This kind of shut down always causes scandisk before I can load my windows. The windows works well, but when i need to turn off the computer, I go "start"-"turn off computer" -"turn off", there is no response after i click the turn off. And plus, I notice that for me, press "Delete" + "Ctrl" + "Alt" together cannot recall the task manager menu. ie, windows has no response to it either. There is really no other I can shut down the windows except for pressing power key. I try to reset my power option in property but it does not help and in fact, I never made any change with regard to power option. I am using XP and I really do not want to format my C to reinstall everything again. |
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| Re: My computer just cannot be turned off frank <frank@discussions.microsoft.com> wrote: >My computer cannot be turned off from two weeks ago. > >Every time I need to turn off the computer, I need to hold the power key for >5 seconds and it will be shut down. This kind of shut down always causes >scandisk before I can load my windows. > >The windows works well, but when i need to turn off the computer, I go >"start"-"turn off computer" -"turn off", there is no response after i click >the turn off. And plus, I notice that for me, press "Delete" + "Ctrl" + "Alt" >together cannot recall the task manager menu. ie, windows has no response to >it either. There is really no other I can shut down the windows except for >pressing power key. I try to reset my power option in property but it does >not help and in fact, I never made any change with regard to power option. > >I am using XP and I really do not want to format my C to reinstall >everything again. 1. Try bringing up the Task Manager by using Ctrl+Shift+Esc Also try using Start - Run - TASKMGR.EXE 2. What antivirus and antispyware programs do you have installed in your computer? Are they completely up to date? Try getting a "second opinion" from one of the following free scanning sites: Bit Defender http://www.bitdefender.com/scan8/ie.html Trend Micro http://housecall.trendmicro.com Kaspersky Online Scanner http://www.kaspersky.com/virusscanner Panda ActiveScan http://www.pandasoftware.com/activescan WindowSecurity.com TrojanScan http://windowssecurity.com/trojanscan Webroot http://www.webroot.com/ 3. If no problems are encountered with the above items then see MVP Jim Eshelman's shutdown troubleshooter for Windows XP at http://aumha.org/win5/a/shtdwnxp.htm Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca Syberfix Remote Computer Repair "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
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