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Old 02-23-2007, 12:00 PM
dbbekon
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winfax pro 9.0

I uninstalled this version and tried to install newer 10.0 with an error
message that told me the complete uninstall was not done from previous
version. What can I do?
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Old 02-23-2007, 12:00 PM
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Old 02-23-2007, 01:01 PM
Rock
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Re: winfax pro 9.0

"dbbekon" <dbbekon@discussions.microsoft.com> wrote
>I uninstalled this version and tried to install newer 10.0 with an error
> message that told me the complete uninstall was not done from previous
> version. What can I do?


Contact Symantec Tech support, and check on their web site for a removal
utility.

You might also run the Windows Installer Clean Up Utility and if WinFax Pro
is listed remove it's entry.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--
Rock [MS-MVP User/Shell]

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Old 02-23-2007, 01:16 PM
smlunatick
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Re: winfax pro 9.0

On Feb 23, 3:55 pm, "Rock" <R...@nospam.net> wrote:
> "dbbekon" <dbbe...@discussions.microsoft.com> wrote
>
> >I uninstalled this version and tried to install newer 10.0 with an error
> > message that told me the complete uninstall was not done from previous
> > version. What can I do?

>
> Contact Symantec Tech support, and check on their web site for a removal
> utility.
>
> You might also run the Windows Installer Clean Up Utility and if WinFax Pro
> is listed remove it's entry.
>
> Description of the Windows Installer CleanUp Utilityhttp://support.microsoft.com/?id=290301
>
> --
> Rock [MS-MVP User/Shell]


You should also note that WinFAX has been dropped by Symantec. They
no longer update nor directly support it.

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