After upgrading my anti virus and system tools i ran virus scan,,ok,,,system
chickit found redgistry errors...i auto fixed...now i cant get to desk
top..just as desk top starts to load..i toggle back to the "welcome" log in
screen...if i log again it repeats... I tried to boot to safe mode...same
thing...i tried to start with "use the last known good config" from the
advanced page...no good...it looks like i need to reload windows but i can't
get in enough to start..
Thank you in advance

Thumper wrote:
> After upgrading my anti virus and system tools i ran virus scan,,ok,,,system
> chickit found redgistry errors...i auto fixed...now i cant get to desk
> top..just as desk top starts to load..i toggle back to the "welcome" log in
> screen...if i log again it repeats... I tried to boot to safe mode...same
> thing...i tried to start with "use the last known good config" from the
> advanced page...no good...it looks like i need to reload windows but i can't
> get in enough to start..
> Thank you in advance

It sounds like you used a registry "fixer" and now you know why techs
(like me) don't recommend them. For further reading on registry
cleaners, do a Google Groups Advanced Search for "registry cleaners" in
this newsgroup, microsoft.public.windowsxp.general.

Since you can't get into Windows, even if your "system tools" has an
Undo feature it doesn't help you. Try a Repair Install to fix what the
"system tools" program broke.

http://www.michaelstevenstech.com/XPrepairinstall.htm


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

"Thumper" <Thumper@discussions.microsoft.com> wrote in message
news:2A603E17-2A0A-4A79-B7C1-F4E1BBBA7CE6@microsoft.com...
> After upgrading my anti virus and system tools i ran virus
> scan,,ok,,,system
> chickit found redgistry errors...i auto fixed...now i cant get to desk
> top..just as desk top starts to load..i toggle back to the "welcome" log
> in
> screen...if i log again it repeats... I tried to boot to safe mode...same
> thing...i tried to start with "use the last known good config" from the
> advanced page...no good...it looks like i need to reload windows but i
> can't
> get in enough to start..
> Thank you in advance


I read your later post where you gave more info. That should have been
included in this original post too. You installed some Norton home products
and used their registry fixer.

I would recommend you return those products. Symantec home products such as
NIS and System Works are resource heavy, and can cause problems sooner or
later. Separate from the issue of these products you don't need to run
these fix it utilities and registry cleaners. All too often we get posts in
here asking for help with problems they caused. Do not use them.

There are good alternative to NIS and Norton AV. For anti-virus there is
Avast and AVG (both free), and NOD32 which is an excellent but paid AV
program.

For firewall there is Sunbelt Software's Kerio Personal Firewall (free and
low cost), Comodo Personal Firewall (free), Zone Alarm (free and paid.

For non viral malware there is Windows Defender, Ad-Aware SE Personal,
SpyBot S&D, BHO Demon, and SpywareBlaster, all free.

I happen to use Avast and Kerio PF on one system and AVG with Comodo on
another, just for kicks. The both work well.

--
Rock [MS-MVP User/Shell]