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Old 11-20-2009, 06:32 PM
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BSoD at Startup

My computer (running XP MCE) was recently infected with "Security Tool" - a rogue "antivirus" program which bombards the user with warnings instructing you to buy their software. My antivirus software (Panda) wouldn't open, so I used their online scanning service instead, which worked. Unfortunately, while it was still scanning I got a BSoD with the following message:

Quote:
A problem has been detected and Windows has been shut down to prevent damage to your computer.

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

STOP error: 0x00000024
I restarted the computer but it got to the Windows splash screen and the same BSoD came up. I tried again and the same thing happened. I also tried in safe mode, but it restarted immediately after reaching the splash screen.

Luckily, I have another HDD with a windows installation, which I was able to boot from. I was able to access files on my other drive with no problems. I carried out another virus scan on the affected hard drive, which removed the virus. I have tried checking the disk for errors from both my other installation and by using chkdsk in the recovery console of the installation DVD. I even tried fixmbr, but nothing had any effect. Can I fix this installation, or do I have to carry out a repair install?

Last time I carried out a repair install (it was on my second HDD), media center stopped letting me watch TV and XP always insists that there are updates to install at shutdown (as far as I can tell, it wants to install the same updates over and over). Is there any way I can prevent this if I do need to carry out a repair install?

Any help is appretiated
Calum
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Old 11-20-2009, 06:32 PM
  #2  
Old 11-24-2009, 01:00 AM
ju.c
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Posts: n/a
Re: BSoD at Startup

You're best bet to startup from a BSOD is to use the "Last known good"
boot option.

Once in Windows, use NirSoft's tiny program, "BlueScreenView" to tell
you what is causing the crash:

BlueScreenView ~50 KB - View BSOD (blue screen) crash information
Web: http://www.nirsoft.net/utils/blue_screen_view.html
Download: http://www.nirsoft.net/utils/bluescreenview.zip


ju.c


"undisclosed" wrote in message news:a243c7ee5a677679d06ee27a969c5b6c@nntp-gateway.com...
>
> My computer (running XP MCE) was recently infected with "Security Tool"
> - a rogue "antivirus" program which bombards the user with warnings
> instructing you to buy their software. My antivirus software (Panda)
> wouldn't open, so I used their online scanning service instead, which
> worked. Unfortunately, while it was still scanning I got a BSoD with
> the following message:
>
>> A problem has been detected and Windows has been shut down to prevent
>> damage to your computer.
>>
>> Disable or uninstall any anti-virus, disk defragmentation or backup
>> utilities. Check your hard drive configuration, and check for any
>> updated drivers. Run CHKDSK /F to check for hard drive corruption, and
>> then restart your computer.
>>
>> STOP error: 0x00000024I restarted the computer but it got to the Windows splash screen and the

> same BSoD came up. I tried again and the same thing happened. I also
> tried in safe mode, but it restarted immediately after reaching the
> splash screen.
>
> Luckily, I have another HDD with a windows installation, which I was
> able to boot from. I was able to access files on my other drive with no
> problems. I carried out another virus scan on the affected hard drive,
> which removed the virus. I have tried checking the disk for errors from
> both my other installation and by using chkdsk in the recovery console
> of the installation DVD. I even tried fixmbr, but nothing had any
> effect. Can I fix this installation, or do I have to carry out a repair
> install?
>
> Last time I carried out a repair install (it was on my second HDD),
> media center stopped letting me watch TV and XP -always- insists that
> there are updates to install at shutdown (as far as I can tell, it wants
> to install the same updates over and over). Is there any way I can
> prevent this if I do need to carry out a repair install?
>
> Any help is appretiated
> Calum
>
>
> --
> calmac1991

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