hi there
whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
atuvasax.dll) how can i find out what applications these relate to?
regards

On Nov 16, 9:54*am, LP <L...@discussions.microsoft.com> wrote:
> hi there
> whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> atuvasax.dll) how can i find out what applications these relate to?
> regards

We will have to guess exactly what the "error message" says and supply
an answer given limited information.

If you are seeing "Cannot find...", "Could not run...", "Error
loading... or "specific module could not be found" messages when
Windows restarts, it is usually related to malicious software that was
set to run at startup but has been deleted by some scanning software.

Windows is trying to load this file but cannot locate it since the
file was mostly likely removed during an scan for malicious software.
However, an associated orphaned registry entry remains and is telling
Windows to load the file when you boot up.

Since the file no longer exists, Windows will display an error
message. You need to remove this registry entry so Windows stops
searching for the file when it loads.

To resolve this, download and install Autoruns, search for the related
entry and then delete it.

http://technet.microsoft.com/en-us/s.../bb963902.aspx

Launch Autoruns.exe and wait for it to finish populating the list of
entries.

When it is done scanning, it will say Ready at the bottom.

Scroll through the list and look for a startup entry related to the
file(s) in the error message.

Right-click on the entry and choose delete.

Reboot your computer and see if the startup error returns.

Since you are now or were infected. I also suggest the following:

Perform some scans for malicious software first, then fix any
remaining issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

Bing or google them.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"LP" <LP@discussions.microsoft.com> wrote in message
news:B6ED8D89-F5F4-487C-919B-A9739E57B3F5@microsoft.com...
> hi there
> whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> atuvasax.dll) how can i find out what applications these relate to?
> regards
>

On Nov 16, 10:25*am, "Richard Urban"
<richardurbanREMOVET...********.com> wrote:
> Bing or google them.
>
> --


Done.

Now what?

"LP" <LP@discussions.microsoft.com> wrote in message
news:B6ED8D89-F5F4-487C-919B-A9739E57B3F5@microsoft.com...
> hi there
> whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> atuvasax.dll) how can i find out what applications these relate to?
> regards
>

What is the *verbatim* error message?

On Mon, 16 Nov 2009 06:54:02 -0800, LP <LP@discussions.microsoft.com>
wrote:


> whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> atuvasax.dll) how can i find out what applications these relate to?


Please provide the exact verbatim text of the error messages.

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

Hi
thank you for your reply
the window is called RUNDLL
the error message is
Error loading C:\......clelvcpa.dll
the specified module could not be found

"Ken Blake, MVP" wrote:

> On Mon, 16 Nov 2009 06:54:02 -0800, LP <LP@discussions.microsoft.com>
> wrote:
>
>
> > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> > atuvasax.dll) how can i find out what applications these relate to?
>
>
> Please provide the exact verbatim text of the error messages.
>
> --
> Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
> Please Reply to the Newsgroup
> .
>

This is probably the result of some virus/malware infection that your virus
scanner removed. You now have a program in your startup list that attempts
to invoke clelvcpa.dll, even though the file no longer exists. Click Start /
Run, then type msconfig.exe to launch the System Configuration Utility.
Untick one or two items at a time under the Startup tab, then reboot until
you have isolated the culprit. Do NOT untick the virus scanner tasks!


"LP" <LP@discussions.microsoft.com> wrote in message
news:35AA59D4-93D2-4B5B-B8B0-DBE183F7F0DD@microsoft.com...
> Hi
> thank you for your reply
> the window is called RUNDLL
> the error message is
> Error loading C:\......clelvcpa.dll
> the specified module could not be found
>
> "Ken Blake, MVP" wrote:
>
>> On Mon, 16 Nov 2009 06:54:02 -0800, LP <LP@discussions.microsoft.com>
>> wrote:
>>
>>
>> > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
>> > atuvasax.dll) how can i find out what applications these relate to?
>>
>>
>> Please provide the exact verbatim text of the error messages.
>>
>> --
>> Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
>> Please Reply to the Newsgroup
>> .
>>

On Nov 17, 4:14*am, LP <L...@discussions.microsoft.com> wrote:
> Hi
> thank you for your reply
> the window is called RUNDLL
> the error message is
> Error loading C:\......clelvcpa.dll
> the specified module could not be found
>
>
>
> "Ken Blake, MVP" wrote:
> > On Mon, 16 Nov 2009 06:54:02 -0800, LP <L...@discussions.microsoft.com>
> > wrote:
>
> > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> > > atuvasax.dll) how can i find out what applications these relate to?
>
> > Please provide the exact verbatim text of the error messages.
>
> > --
> > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
> > Please Reply to the Newsgroup
> > .

You need to do what Jose said yesterday.

Hi there
i have run malwarebytes and superantispyware...i have gone through msconfig
.... i have run Autoruns but i am not able to locate these files...the
computer we are talking about is on a network does this come into the
equation?
regards


"Jose" wrote:

> On Nov 17, 4:14 am, LP <L...@discussions.microsoft.com> wrote:
> > Hi
> > thank you for your reply
> > the window is called RUNDLL
> > the error message is
> > Error loading C:\......clelvcpa.dll
> > the specified module could not be found
> >
> >
> >
> > "Ken Blake, MVP" wrote:
> > > On Mon, 16 Nov 2009 06:54:02 -0800, LP <L...@discussions.microsoft.com>
> > > wrote:
> >
> > > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> > > > atuvasax.dll) how can i find out what applications these relate to?
> >
> > > Please provide the exact verbatim text of the error messages.
> >
> > > --
> > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
> > > Please Reply to the Newsgroup
> > > .
>
> You need to do what Jose said yesterday.
> .
>

Read my reply again. I wrote that the error message is the result of an
infection that your scanner *removed*. In other words, the infection is no
longer there and your malwarebytes and superantispyware will *not* detect
anything! You now need to use the recipe I gave you to prevent the program
from starting that causes the error message. That program is not infected
but it is a nuisance.


"LP" <LP@discussions.microsoft.com> wrote in message
news:07CF7C61-6C9B-4904-8B8B-458E3AC95CA1@microsoft.com...
> Hi there
> i have run malwarebytes and superantispyware...i have gone through
> msconfig
> ... i have run Autoruns but i am not able to locate these files...the
> computer we are talking about is on a network does this come into the
> equation?
> regards
>
>
> "Jose" wrote:
>
>> On Nov 17, 4:14 am, LP <L...@discussions.microsoft.com> wrote:
>> > Hi
>> > thank you for your reply
>> > the window is called RUNDLL
>> > the error message is
>> > Error loading C:\......clelvcpa.dll
>> > the specified module could not be found
>> >
>> >
>> >
>> > "Ken Blake, MVP" wrote:
>> > > On Mon, 16 Nov 2009 06:54:02 -0800, LP
>> > > <L...@discussions.microsoft.com>
>> > > wrote:
>> >
>> > > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
>> > > > atuvasax.dll) how can i find out what applications these relate to?
>> >
>> > > Please provide the exact verbatim text of the error messages.
>> >
>> > > --
>> > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
>> > > Please Reply to the Newsgroup
>> > > .
>>
>> You need to do what Jose said yesterday.
>> .
>>

point taken...i have gone through msconfig and untick all the entries one at
a time but the error messages still come up. any more suggestions?
regards


"Pegasus [MVP]" wrote:

> Read my reply again. I wrote that the error message is the result of an
> infection that your scanner *removed*. In other words, the infection is no
> longer there and your malwarebytes and superantispyware will *not* detect
> anything! You now need to use the recipe I gave you to prevent the program
> from starting that causes the error message. That program is not infected
> but it is a nuisance.
>
>
> "LP" <LP@discussions.microsoft.com> wrote in message
> news:07CF7C61-6C9B-4904-8B8B-458E3AC95CA1@microsoft.com...
> > Hi there
> > i have run malwarebytes and superantispyware...i have gone through
> > msconfig
> > ... i have run Autoruns but i am not able to locate these files...the
> > computer we are talking about is on a network does this come into the
> > equation?
> > regards
> >
> >
> > "Jose" wrote:
> >
> >> On Nov 17, 4:14 am, LP <L...@discussions.microsoft.com> wrote:
> >> > Hi
> >> > thank you for your reply
> >> > the window is called RUNDLL
> >> > the error message is
> >> > Error loading C:\......clelvcpa.dll
> >> > the specified module could not be found
> >> >
> >> >
> >> >
> >> > "Ken Blake, MVP" wrote:
> >> > > On Mon, 16 Nov 2009 06:54:02 -0800, LP
> >> > > <L...@discussions.microsoft.com>
> >> > > wrote:
> >> >
> >> > > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll and
> >> > > > atuvasax.dll) how can i find out what applications these relate to?
> >> >
> >> > > Please provide the exact verbatim text of the error messages.
> >> >
> >> > > --
> >> > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
> >> > > Please Reply to the Newsgroup
> >> > > .
> >>
> >> You need to do what Jose said yesterday.
> >> .
> >>
>
>
> .
>

Does the message appear when you reboot in Safe Mode?

"LP" <LP@discussions.microsoft.com> wrote in message
news:EB38FFFC-82AD-453C-A9EF-77FFED9821B8@microsoft.com...
> point taken...i have gone through msconfig and untick all the entries one
> at
> a time but the error messages still come up. any more suggestions?
> regards
>
>
> "Pegasus [MVP]" wrote:
>
>> Read my reply again. I wrote that the error message is the result of an
>> infection that your scanner *removed*. In other words, the infection is
>> no
>> longer there and your malwarebytes and superantispyware will *not* detect
>> anything! You now need to use the recipe I gave you to prevent the
>> program
>> from starting that causes the error message. That program is not infected
>> but it is a nuisance.
>>
>>
>> "LP" <LP@discussions.microsoft.com> wrote in message
>> news:07CF7C61-6C9B-4904-8B8B-458E3AC95CA1@microsoft.com...
>> > Hi there
>> > i have run malwarebytes and superantispyware...i have gone through
>> > msconfig
>> > ... i have run Autoruns but i am not able to locate these files...the
>> > computer we are talking about is on a network does this come into the
>> > equation?
>> > regards
>> >
>> >
>> > "Jose" wrote:
>> >
>> >> On Nov 17, 4:14 am, LP <L...@discussions.microsoft.com> wrote:
>> >> > Hi
>> >> > thank you for your reply
>> >> > the window is called RUNDLL
>> >> > the error message is
>> >> > Error loading C:\......clelvcpa.dll
>> >> > the specified module could not be found
>> >> >
>> >> >
>> >> >
>> >> > "Ken Blake, MVP" wrote:
>> >> > > On Mon, 16 Nov 2009 06:54:02 -0800, LP
>> >> > > <L...@discussions.microsoft.com>
>> >> > > wrote:
>> >> >
>> >> > > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll
>> >> > > > and
>> >> > > > atuvasax.dll) how can i find out what applications these relate
>> >> > > > to?
>> >> >
>> >> > > Please provide the exact verbatim text of the error messages.
>> >> >
>> >> > > --
>> >> > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
>> >> > > Please Reply to the Newsgroup
>> >> > > .
>> >>
>> >> You need to do what Jose said yesterday.
>> >> .
>> >>
>>
>>
>> .
>>

LP wrote:
> hi there
> Whenever I turn on my pc I get 2 error messages (clelvcpa.dll and
> atuvasax.dll) How can I find out what applications these relate to?
> regards

Click Start, Run, type REGEDIT, click OK. Press the Home key, press F3,
type the name of the file into the search pane. Click "Find Next", and
when located, delete the reference to the file. Press F3 to continue
the search.

You can click File, Export, and save the entry to the Desktop. If you
remove it and there's a problem, double-click the .reg file you exported
to the Desktop and it'll be added to the registry again. You can create
a restore point before editing the registry too.

--
Joe =o)

they don't

"Pegasus [MVP]" wrote:

> Does the message appear when you reboot in Safe Mode?
>
> "LP" <LP@discussions.microsoft.com> wrote in message
> news:EB38FFFC-82AD-453C-A9EF-77FFED9821B8@microsoft.com...
> > point taken...i have gone through msconfig and untick all the entries one
> > at
> > a time but the error messages still come up. any more suggestions?
> > regards
> >
> >
> > "Pegasus [MVP]" wrote:
> >
> >> Read my reply again. I wrote that the error message is the result of an
> >> infection that your scanner *removed*. In other words, the infection is
> >> no
> >> longer there and your malwarebytes and superantispyware will *not* detect
> >> anything! You now need to use the recipe I gave you to prevent the
> >> program
> >> from starting that causes the error message. That program is not infected
> >> but it is a nuisance.
> >>
> >>
> >> "LP" <LP@discussions.microsoft.com> wrote in message
> >> news:07CF7C61-6C9B-4904-8B8B-458E3AC95CA1@microsoft.com...
> >> > Hi there
> >> > i have run malwarebytes and superantispyware...i have gone through
> >> > msconfig
> >> > ... i have run Autoruns but i am not able to locate these files...the
> >> > computer we are talking about is on a network does this come into the
> >> > equation?
> >> > regards
> >> >
> >> >
> >> > "Jose" wrote:
> >> >
> >> >> On Nov 17, 4:14 am, LP <L...@discussions.microsoft.com> wrote:
> >> >> > Hi
> >> >> > thank you for your reply
> >> >> > the window is called RUNDLL
> >> >> > the error message is
> >> >> > Error loading C:\......clelvcpa.dll
> >> >> > the specified module could not be found
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Ken Blake, MVP" wrote:
> >> >> > > On Mon, 16 Nov 2009 06:54:02 -0800, LP
> >> >> > > <L...@discussions.microsoft.com>
> >> >> > > wrote:
> >> >> >
> >> >> > > > whenever i turn on my pc i get 2 error messages (clelvcpa.dll
> >> >> > > > and
> >> >> > > > atuvasax.dll) how can i find out what applications these relate
> >> >> > > > to?
> >> >> >
> >> >> > > Please provide the exact verbatim text of the error messages.
> >> >> >
> >> >> > > --
> >> >> > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
> >> >> > > Please Reply to the Newsgroup
> >> >> > > .
> >> >>
> >> >> You need to do what Jose said yesterday.
> >> >> .
> >> >>
> >>
> >>
> >> .
> >>
>
>
> .
>