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Old 11-09-2009, 03:20 AM
KenP
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Antivirus Will Not UPDATE

XP Home and IE 8

I removed old Norton 360. Installed free Comodo AV as I have done on
numerous PC's, but this time would not update. I uninstalled Comodo AV and it
would still not update.

I uninstalled and installed AVG AV and it would not update. Then I installed
PC Tools AV and it would not update. I am convinced it is not AV but do not
have a clue as to what could be causing it, but assume it had something to do
to with uninstall of Norton 360 since it was updating. Firewall is off.

Any help will be greatly appreciated.

KenP
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Old 11-09-2009, 03:20 AM
  #2 (permalink)  
Old 11-09-2009, 03:50 AM
SC Tom
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Re: Antivirus Will Not UPDATE


"KenP" <KenP@discussions.microsoft.com> wrote in message
news:FD82079D-DAF7-481E-89E0-67A181A8A279@microsoft.com...
> XP Home and IE 8
>
> I removed old Norton 360. Installed free Comodo AV as I have done on
> numerous PC's, but this time would not update. I uninstalled Comodo AV and
> it
> would still not update.
>
> I uninstalled and installed AVG AV and it would not update. Then I
> installed
> PC Tools AV and it would not update. I am convinced it is not AV but do
> not
> have a clue as to what could be causing it, but assume it had something to
> do
> to with uninstall of Norton 360 since it was updating. Firewall is off.
>
> Any help will be greatly appreciated.
>
> KenP


Try the Symantec Removal Tool:
http://service1.symantec.com/Support...05033108162039
It gets rid of the stuff left behind that interferes with other programs.

SC Tom

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  #3 (permalink)  
Old 11-09-2009, 07:50 AM
Ǝиçεl
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RE: Antivirus Will Not UPDATE

Hello Ken,


This link is to Symantec's Norton Removal Tool:
<http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039>

Run it at least two times, each time reboot after it has finished, before
you attempt to install your new anti-virus. Even Symantec's own tool
struggles to rid a computer of all Norton residue.
-=-

How to remove AVG Free Antivirus
<http://askabouttech.com/how-to-remove-avg-free-antivirus/>



Please follow the above sugestions

Please report back so it may assist others who have the same pяoblem as you.


I hope this post is helpful.

Let us know how it woяks ºut.

Good luck
-=-


"KenP" wrote:

> XP Home and IE 8
>
> I removed old Norton 360. Installed free Comodo AV as I have done on
> numerous PC's, but this time would not update. I uninstalled Comodo AV and it
> would still not update.
>
> I uninstalled and installed AVG AV and it would not update. Then I installed
> PC Tools AV and it would not update. I am convinced it is not AV but do not
> have a clue as to what could be causing it, but assume it had something to do
> to with uninstall of Norton 360 since it was updating. Firewall is off.
>
> Any help will be greatly appreciated.
>
> KenP

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  #4 (permalink)  
Old 11-09-2009, 08:00 AM
smlunatick
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Posts: n/a
Re: Antivirus Will Not UPDATE

On Nov 9, 11:48*am, "SC Tom" <s...@tom.net> wrote:
> "KenP" <K...@discussions.microsoft.com> wrote in message
>
> news:FD82079D-DAF7-481E-89E0-67A181A8A279@microsoft.com...
>
>
>
> > XP Home and IE 8

>
> > I removed old Norton 360. Installed free Comodo AV as I have done on
> > numerous PC's, but this time would not update. I uninstalled Comodo AV and
> > it
> > would still not update.

>
> > I uninstalled and installed AVG AV and it would not update. Then I
> > installed
> > PC Tools AV and it would not update. I am convinced it is not AV but do
> > not
> > have a clue as to what could be causing it, but assume it had somethingto
> > do
> > to with uninstall of Norton 360 since it was updating. Firewall is off.

>
> > Any help will be greatly appreciated.

>
> > KenP

>
> Try the Symantec Removal Tool:http://service1.symantec.com/Support...d/200503310816...
> It gets rid of the stuff left behind that interferes with other programs.
>
> SC Tom


Warning: The removal tool will not only remove the left-overs from
Norton 360 but will remove all Norton software and will also "attack"
ACT!.
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