Trying to resolve the above Fatal System Error in my window xp home. Reading
through the forum, its states quote:-

At a command prompt, type System Root\System32\Drwtsn32.exe -I, and then
press ENTER...unquote

Now after I get to RC and c:\windows>, what must i do after this>
My 'windows: is in C: drive
so after c:\windows>chdir c: which gives me

c:\ then I type in and whole line looks like
thisc:\windows\system32\Drwtsn32.exe -I
and I hit enter and it gives me unrecognise command. Now what did I do wrong
here as I am not well verse in all these. Please help............ thanks

See http://aumha.org/a/stop.php#0x21a or
http://msdn.microsoft.com/en-gb/library/ms797159.aspx

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


bb202 wrote:
> Trying to resolve the above Fatal System Error in my window xp home.
> Reading
> through the forum, its states quote:-
>
> At a command prompt, type System Root\System32\Drwtsn32.exe -I, and then
> press ENTER...unquote
>
> Now after I get to RC and c:\windows>, what must i do after this>
> My 'windows: is in C: drive
> so after c:\windows>chdir c: which gives me
>
> c:\ then I type in and whole line looks like
> thisc:\windows\system32\Drwtsn32.exe -I
> and I hit enter and it gives me unrecognise command. Now what did I do
> wrong
> here as I am not well verse in all these. Please help............ thanks

I slaved the drive and ran various scans and although they detected some
trojan and got deleted, but hwne I put back the hdd into its own pc, the
situation is the same, that is after it reach the desktop (n possible still
oading more icons), it restart itself and give the blue screen.

I also started the pc in safe mode and its the same thing, once on desktop,
it reboot.I also try to use the LKC but to no avail. So, I cannot install the
scanners that you have suggested.
Just wonder what can I do short of refaormattig. Thanks for your time.

"PA Bear [MS MVP]" wrote:

> See http://aumha.org/a/stop.php#0x21a or
> http://msdn.microsoft.com/en-gb/library/ms797159.aspx
>
> There is a very good chance that you are seeing the effects of a hijackware
> infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including unwanted
> software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
> Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Now run a thorough check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> bb202 wrote:
> > Trying to resolve the above Fatal System Error in my window xp home.
> > Reading
> > through the forum, its states quote:-
> >
> > At a command prompt, type System Root\System32\Drwtsn32.exe -I, and then
> > press ENTER...unquote
> >
> > Now after I get to RC and c:\windows>, what must i do after this>
> > My 'windows: is in C: drive
> > so after c:\windows>chdir c: which gives me
> >
> > c:\ then I type in and whole line looks like
> > thisc:\windows\system32\Drwtsn32.exe -I
> > and I hit enter and it gives me unrecognise command. Now what did I do
> > wrong
> > here as I am not well verse in all these. Please help............ thanks
>
> .
>

WYSIWYG. YW.

bb202 wrote:
> I slaved the drive and ran various scans and although they detected some
> trojan and got deleted, but hwne I put back the hdd into its own pc, the
> situation is the same, that is after it reach the desktop (n possible
> still
> oading more icons), it restart itself and give the blue screen.
>
> I also started the pc in safe mode and its the same thing, once on
> desktop,
> it reboot.I also try to use the LKC but to no avail. So, I cannot install
> the scanners that you have suggested.
> Just wonder what can I do short of refaormattig. Thanks for your time.
>
> "PA Bear [MS MVP]" wrote:
>
>> See http://aumha.org/a/stop.php#0x21a or
>> http://msdn.microsoft.com/en-gb/library/ms797159.aspx
>>
>> There is a very good chance that you are seeing the effects of a
>> hijackware
>> infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
>> Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Now run a thorough check for hijackware, including posting requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> • http://mvps.org/winhelp2002/unwanted.htm
>> • http://inetexplorer.mvps.org/tshoot.html
>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> • http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> bb202 wrote:
>>> Trying to resolve the above Fatal System Error in my window xp home.
>>> Reading
>>> through the forum, its states quote:-
>>>
>>> At a command prompt, type System Root\System32\Drwtsn32.exe -I, and then
>>> press ENTER...unquote
>>>
>>> Now after I get to RC and c:\windows>, what must i do after this>
>>> My 'windows: is in C: drive
>>> so after c:\windows>chdir c: which gives me
>>>
>>> c:\ then I type in and whole line looks like
>>> thisc:\windows\system32\Drwtsn32.exe -I
>>> and I hit enter and it gives me unrecognise command. Now what did I do
>>> wrong
>>> here as I am not well verse in all these. Please help............ thanks
>>
>> .