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  #1 (permalink)  
Old 01-24-2007, 11:30 AM
Joe Dunfee
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Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

I have a MS Notebook Optical Mouse 700 that is connected via USB. The
Intellipoint drivers are the most current. I am running Windows XP, with all
current patches.

After installing this mouse, my mouse pointer occasionally pauses for about
a second. Also, my screen flickers, and when this happens the pointer
disapears until I move it.

I often use AutoCAD LT 2000, so I am constantly using the mouse. Most
people may not notice the momentary mouse freezing if they aren't using a
graphics program.

Any solutions, beyond trashing the mouse?

Joe Dunfee
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Old 01-24-2007, 11:30 AM
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  #2 (permalink)  
Old 01-24-2007, 01:00 PM
Joe Dunfee
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RE: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

One more problem with this mouse/driver.

Often when I press the scroll wheel button (which is set to be the middle
button), there is a pause before it is recognized.

Joe Dunfee
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Old 01-25-2007, 07:00 AM
Joe Dunfee
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RE: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

Update; I've restored my computer to a date before the mouse or intellipoint
software was installed. Then I just plugged the MS Notebook Optical mouse
in, and installed it as a generic HID mouse. The mouse works, but I get the
same "pausing" as I had before.

Another thing I didn't post about before is that this pausing of the mouse
and flashing of the screen is variable in its frequency. There may be an
hour where I don't notice it, and then it starts to get so bad that it is
hard to work.

Joe Dunfee
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Old 01-25-2007, 12:00 PM
Rock
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

"Joe Dunfee" wrote

>I have a MS Notebook Optical Mouse 700 that is connected via USB. The
> Intellipoint drivers are the most current. I am running Windows XP, with
> all
> current patches.
>
> After installing this mouse, my mouse pointer occasionally pauses for
> about
> a second. Also, my screen flickers, and when this happens the pointer
> disapears until I move it.
>
> I often use AutoCAD LT 2000, so I am constantly using the mouse. Most
> people may not notice the momentary mouse freezing if they aren't using a
> graphics program.
>
> Any solutions, beyond trashing the mouse?


Try turning down the hardware acceleration. From a blank area of the
desktop right click, choose properties, settings tab, troubleshoot.
Decrease the hardware acceleration to see if that helps. If it does and you
only needed to move it one or two notches leave it as is. If it takes more
then try updating the display drivers.

--
Rock [MVP - User/Shell]

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  #5 (permalink)  
Old 01-29-2007, 06:00 AM
Joe Dunfee
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen

"Rock" wrote:

> Try turning down the hardware acceleration. From a blank area of the
> desktop right click, choose properties, settings tab, troubleshoot.


Thank you for replying. However when I choose
right-click/properties/settings/troubleshoot... I get a series of
troubleshooting questions, but can't find anything to set the hardware
acceleration. Windows help doesn't tell me how to do it either, when I
search for "hardware acceleration".

I've done a system restore, to before I put this mouse in, and gone back to
using my older Logitech mouse, but the problem is still there.

Joe Dunfee
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  #6 (permalink)  
Old 01-29-2007, 07:45 AM
Elmo
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen

Joe Dunfee wrote:
> "Rock" wrote:
>
>> Try turning down the hardware acceleration. From a blank area of the
>> desktop right click, choose properties, settings tab, troubleshoot.

>
> Thank you for replying. However when I choose
> right-click/properties/settings/troubleshoot... I get a series of
> troubleshooting questions, but can't find anything to set the hardware
> acceleration. Windows help doesn't tell me how to do it either, when I
> search for "hardware acceleration".
>
> I've done a system restore, to before I put this mouse in, and gone back to
> using my older Logitech mouse, but the problem is still there.
>
> Joe Dunfee


Actually you open Display Properties, click Settings tab, Advanced
button, then Troubleshoot tab. You used the Troubleshoot button. Lower
the hardware acceleration slide for the mouse. If this helps, you
probably need updated drivers for your graphics card.

--
Joe =o)
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  #7 (permalink)  
Old 01-29-2007, 01:30 PM
Rock
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen

"Elmo" <elmogeek@iglou.invalid> wrote in message
news:%23pIqVq7QHHA.4692@TK2MSFTNGP05.phx.gbl...
> Joe Dunfee wrote:
>> "Rock" wrote:
>>
>>> Try turning down the hardware acceleration. From a blank area of the
>>> desktop right click, choose properties, settings tab, troubleshoot.

>>
>> Thank you for replying. However when I choose
>> right-click/properties/settings/troubleshoot... I get a series of
>> troubleshooting questions, but can't find anything to set the hardware
>> acceleration. Windows help doesn't tell me how to do it either, when I
>> search for "hardware acceleration".
>>
>> I've done a system restore, to before I put this mouse in, and gone back
>> to using my older Logitech mouse, but the problem is still there.
>>
>> Joe Dunfee

>
> Actually you open Display Properties, click Settings tab, Advanced button,
> then Troubleshoot tab. You used the Troubleshoot button. Lower the
> hardware acceleration slide for the mouse. If this helps, you probably
> need updated drivers for your graphics card.



Ahh thanks I left out the Advanced button.

--
Rock [MVP - User/Shell]

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  #8 (permalink)  
Old 02-02-2007, 06:30 AM
Joe Dunfee
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RE: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

Thank you Elmo and Rock for your replies, I think I have the problem
vanquished for now.

-Turning down hardware acceleration had no effect.

-My computer (an Averatec Tablet/Laptop) has shared memory for the video. I
increased it from 32 to 64 meg, but that had no effect.

-I switched to an older Logitec optical mouse, and restored my system to a
time before all this started. But, again, no change.

-Finally, I started shut down some of the tasks running in the background
(most notabably the keyboardsurrogate.exe program) and freed up about 50k of
memory.

The addtional free main memory did the trick. I've ordered some addtiional
RAM for my computer for a more permanent solution.

Joe Dunfee
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  #9 (permalink)  
Old 02-02-2007, 06:00 PM
Rock
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen Fli

Nice detective work Joe, and thanks for posting back the resolution.

"Joe Dunfee" <JoeDunfee@discussions.microsoft.com> wrote

> Thank you Elmo and Rock for your replies, I think I have the problem
> vanquished for now.
>
> -Turning down hardware acceleration had no effect.
>
> -My computer (an Averatec Tablet/Laptop) has shared memory for the video.
> I
> increased it from 32 to 64 meg, but that had no effect.
>
> -I switched to an older Logitec optical mouse, and restored my system to a
> time before all this started. But, again, no change.
>
> -Finally, I started shut down some of the tasks running in the background
> (most notabably the keyboardsurrogate.exe program) and freed up about 50k
> of
> memory.
>
> The addtional free main memory did the trick. I've ordered some
> addtiional
> RAM for my computer for a more permanent solution.



--
Rock [MVP - User/Shell]

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  #10 (permalink)  
Old 02-06-2007, 08:45 AM
Joe Dunfee
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Re: Notebook Optical Mouse 700 and Intellipoint-Mouse Pause-Screen

Some bad news. The problem is back, and didn't go away with the new memory
(now 3/4 Meg)

The problem seems to vary in its occurance. It might not show itself for a
few hours, and start doing it a few times within one minute. It must be some
sort of background task that is doing it.

Another note is that the keyboard is not frozen, and the mouse movement is
actually being tracked, but the screen display and any mouse clicks are
somehow buffered, and then the screen is updated after the pause.

I've run out of ideas to try.

Joe Dunfee
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