Here's the situation:

This week, my new Dell Precision M-90 notebook came installed with WinXP Pro
SP2 but without MS Office.

Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update online.

Next, I installed my good ol' Office 2000 Pro (full seat) from my original CD.

Next, I attempted to update my Office 2000 Pro to the latest SP3. But
Microsoft Update would not even list updates for my Office 2000 Pro.

Next, I manually downloaded the necessary updates from the Microsoft web
site to my local hard drive. The updates include:

SR-1a

SP2

SP3

But here's the problem: none of the updates will install.

When I run the .exe to install SP3, I get this message:

"The expected version of the product was not found on your system."

So I ran the .exe to install SP2 thinking there must be a sequential update
requirement. But I got this message:

"Microsoft Office 2000 Professional is not at the SR-1 level. This update
can only be applied to Microsoft Office 2000 SR-1 products. Please update all
your Office 2000 products to the SR-1 level and then reapply this update."

So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
update on the Microsoft web site). But I got this message:

"Microsoft Office SR-1 Update did not complete successfully. For assistance,
contact Microsoft Technical Support. See the log file: Office 2000 SR-1
Setup.txt"

I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
was not to be found. I searched EVERY .txt file on my system (even hidden and
system files) but it never turned up.

So NONE of the updates would install and thus I am currently stuck with a
very vulnerable Office 2000 Pro installation.

CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?

FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this is
possible.

NOTE: The only difference between the two installations of Office 2000 Pro
is that I believe the installation on the desktop PC started off as SR-1 (or
SR-1a) from it's initial installation CD.

If you can tell me how to get SR-1 to install on my WinXP SP3, please email
me at contest@PearsonCTS.com. I have killed over 5 hours fooling around with
this. Installing an update should never be so difficult.

Thanks!

In news:171BDA0A-1045-4EDF-A4C0-C5197B19AE30@microsoft.com,
Scott typed on Sun, 9 Aug 2009 08:16:02 -0700:
> Here's the situation:
>
> This week, my new Dell Precision M-90 notebook came installed with
> WinXP Pro SP2 but without MS Office.
>
> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
> online.
>
> Next, I installed my good ol' Office 2000 Pro (full seat) from my
> original CD.
>
> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
> Microsoft Update would not even list updates for my Office 2000 Pro.
>
> Next, I manually downloaded the necessary updates from the Microsoft
> web
> site to my local hard drive. The updates include:
>
> SR-1a
>
> SP2
>
> SP3
>
> But here's the problem: none of the updates will install.
>
> When I run the .exe to install SP3, I get this message:
>
> "The expected version of the product was not found on your system."
>
> So I ran the .exe to install SP2 thinking there must be a sequential
> update requirement. But I got this message:
>
> "Microsoft Office 2000 Professional is not at the SR-1 level. This
> update
> can only be applied to Microsoft Office 2000 SR-1 products. Please
> update all your Office 2000 products to the SR-1 level and then
> reapply this update."
>
> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a
> "SR-1" update on the Microsoft web site). But I got this message:
>
> "Microsoft Office SR-1 Update did not complete successfully. For
> assistance, contact Microsoft Technical Support. See the log file:
> Office 2000 SR-1 Setup.txt"
>
> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file
> and it
> was not to be found. I searched EVERY .txt file on my system (even
> hidden and system files) but it never turned up.
>
> So NONE of the updates would install and thus I am currently stuck
> with a very vulnerable Office 2000 Pro installation.
>
> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO
> SP3?
>
> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office
> 2000 Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I
> know this is possible.
>
> NOTE: The only difference between the two installations of Office
> 2000 Pro
> is that I believe the installation on the desktop PC started off as
> SR-1 (or SR-1a) from it's initial installation CD.
>
> If you can tell me how to get SR-1 to install on my WinXP SP3, please
> email me at contest@PearsonCTS.com. I have killed over 5 hours
> fooling around with this. Installing an update should never be so
> difficult.
>
> Thanks!

For starters Scott, you do not need Office 2000 SP2, as Office 2000 SP3
already contains SP2 within it. So you can skip that one. Secondly,
SR-1a always for me doesn't install anything, but just unpacks itself in
a temporary folder. Once this is done, you need to install it from this
unpacked folder. Maybe this is where you are going wrong. And Office
2000 SP3 doesn't do this, but installs right from where you run it from
(SP2 does too).

After you install Office 2000 SR-1a and SP3, you should also need the
following 13 more:

Microsoft Word 2000 (9.0.2720)
Microsoft Word 2000 (9.0.3821 SR-1)
Microsoft Word 2000 (9.0.6926 SP-3)
Microsoft Word 2000 (9.0.8968 SP-3) after 13 more updates

REQUIRED UPDATES
--------------------------------------------------------------------------------
Security Update for Microsoft Excel 2000 (KB969683)
3683 KB / Download Time = 1 min at your connection speed
A security vulnerability exists in Microsoft Excel 2000 that could allow
arbitrary code to run when a maliciously modified file is opened. This
update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Word 2000 (KB969600)
4002 KB / Download Time = 1 min at your connection speed
A security vulnerability exists in Microsoft Word 2000 that could allow
arbitrary code to run when a maliciously modified file is opened. This
update resolves the vulnerability so that Microsoft Word 2000 documents
are handled appropriately.
--------------------------------------------------------------------------------
Security Update for Office 2000 (KB944425)
1383 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in Microsoft Office 2000 that could
allow arbitrary code to run when a maliciously modified file is opened.
This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Office 2000 (KB947361)
2810 KB / Download Time = 1 min at your connection speed
A security vulnerability exists in Microsoft Office 2000 that could
allow arbitrary code to run when a maliciously modified file is opened.
This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Outlook 2000 (KB946986)
2601 KB / Download Time = 1 min at your connection speed
A security vulnerability exists in Microsoft Outlook 2000 that could
allow arbitrary code to run when you click on a maliciously modified
hyperlink. This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Office 2000 (KB921606) (English version)
489 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in Microsoft Office 2000 that could
enable arbitrary code to run when a maliciously modified file is opened.
This security update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Office 2000 (KB921595) (English version)
524 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in Microsoft Office 2000 that could
allow arbitrary code to run when a maliciously modified file is opened.
This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Access Snapshot Viewer 2000 (KB955441) (English
version)
87 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in the Snapshot Viewer that could allow
arbitrary code to run when you open a maliciously modified web page or
document. This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Office 2000 Web Components (KB931660)
1294 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in the Microsoft Office Web Components
2000 that could allow arbitrary code to run when a maliciously modified
file is opened. This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft Office 2000 (KB957838) (English version)
144 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in Microsoft Office 2000 that could
allow arbitrary code to run when a maliciously modified document is
opened. This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Microsoft PowerPoint 2000 (KB957790)
1797 KB / Download Time = < 1 min at your connection speed
A security vulnerability exists in Microsoft PowerPoint 2000 that could
allow arbitrary code to run when a maliciously modified file is opened.
This update resolves that vulnerability.
--------------------------------------------------------------------------------
Security Update for Outlook 2000 (KB905646) (English version)
3333 KB / Download Time = 1 min at your connection speed
A security vulnerability exists in Microsoft Outlook 2000 that could
allow arbitrary code to run when opening a malicious document. This
update addresses that vulnerability.
--------------------------------------------------------------------------------
Security Update for PowerPoint 2000 (KB905555) (English version)
26 KB / Download Time = < 1 min at your connection speed
--------------------------------------------------------------------------------

--
Bill
Gateway MX6124 ('06 era) - Windows XP SP2

Bill,

First off, thanks for the reply.

Second, I f-i-n-a-l-l-y got the problem resolved. Here's the scoop.

1) Microsoft created a confusing situation when it released an SR-1 and a
SR-1a. I understand it's history (somewhat) but that makes reading their Tech
Docs rather tricky since not even MS is consistent in distinguishing between
SR-1 and SR-1a in their support documents.

2) There are multiple "flavors" of the SR-1/SR-1a update .exe's. Long story
short, the correct flavor (for me) turned out to be named O2ksr1adl.exe. (The
last character of "l" is the distinguishing character in the name.) I found
the .exe at this URL... www.microsoft.com/office/orkarchive/2000ddl.htm. Here
is the full wording from MS's description of the download:
***********************
Office 2000 SR-1 administrator updates — updated May 12, 2000

O2ksr1adl.exe File size: 52 MB
Data1.exe File size: 142 MB

Office 2000 SR-1a replaces the original Office 2000 SR-1 administrator
update and includes enhancements for Windows 2000 users. If you have not yet
deployed the update, download this version. For more information, see Office
2000 Service Release 1a Now Available in the Office Resource Kit Journal.

Two versions of the Office 2000 SR-1a administrator update are available. To
update your Office 2000 administrative installation point on the network,
download Data1.exe into a new folder on your computer and double-click to
extract Data1.msp. Then use Windows Installer to apply the update to the
Office 2000 administrative image.

O2ksr1dl.exe includes the following files:

27-MB version of Data1.msp, which is the standard update for Office 2000
Disc 1
Data2.msp for Office 2000 Disc 2
Fpse.msp for FrontPage Server Extensions
Ows.msp for Office Server Extensions
Art.msp for Access runtime master

If you need to update these additional products on your administrative
installation point, get the separate MSP files from O2ksr1dl.exe.
*********************

3) When I downloaded and extracted O2ksr1dl.exe, here are the resulting
filenames:

ART.msp
autorun.inf
data1.msp
data2.msp
fpse.msp
Instmsi.exe
Instmsiw.exe
O9sr1.hlp
Readme.doc
setup.exe
source.ini

4) I ran the setup.exe (with the original Office 2000 Pro CD Disk 1 in the
CD tray) and, voila!, the SR-1 update installed successfully.

5) Worryingly, after a reboot and launch of Word 2000, the Help>About listed
the update level at SR-1 (not SR-1a). Again, MS has an inconsistent manner of
naming that SR which causes angst and confusion. But nonetheless, "SR-1" in
Help>About was a good sign.

6) I then ran the Office 2000 Pro SP2 .exe (sp2upd.exe) with the original
Office 2000 Pro CD Disk 1 in the CD tray. I figured it may not be necessary
but that I'd try applying SP2 before applying SP3. SP2 installed successfully
(per the final dialog box during the install), but when I rebooted and
launched Word 2000, Help>About still showed only "SR-1". That was
discouraging but I pressed on.

7)I then ran the Office Pro SP3 .exe (O2kSp3.exe) with the original Office
2000 Pro CD Disk 1 in the CD tray. SP3 ran successfully. When I rebooted and
launched Office 2000, Help>About properly reported that I was now at
"9.0.6926 SP3". Amen!

8) Thanks for the advice on the additional updates to apply. I'm not sure I
would have spend the hours/days/weeks/months/years/lifetimes required to have
discovered all those.

9) After I reached the SP3 update level on my Office 2000 Pro, I ran
Microsoft Update to see what it would do. It didn't list any of the updates
you recommended. But neither did MS Update list ANY updates required for my
fresh-off-the-CD Office 2000 Pro install. Pitiful.

10) Shame on MS for this situation. I understand MS's policy on what it
considers "current" and "supported" products. But for hell's sake, why can't
they let MS Update find products that are running on a (formerly) supported
OS? What would that cost MS? And in a three-step support document, they could
easily have said, "If starting from pre-SR1, download and install the
following files in sequence: O2ksr1dl.exe, sp2upd.exe, and O2kSp3.exe."
Bingo, bango -- that would have been my ten-minute solution. But noooooo, MS
Update ignored my Office 2000 Pro installation and I had to spend hours and
hours of time scrounging through poorly-worded support documents in search of
update files found on archived web pages. Entirely unnecessary.

Lastly, thanks again for you input. I hope my detailed reply here served to
inform rather than bore.

Good luck down the road,
Scott

"BillW50" wrote:

> In news:171BDA0A-1045-4EDF-A4C0-C5197B19AE30@microsoft.com,
> Scott typed on Sun, 9 Aug 2009 08:16:02 -0700:
> > Here's the situation:
> >
> > This week, my new Dell Precision M-90 notebook came installed with
> > WinXP Pro SP2 but without MS Office.
> >
> > Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
> > online.
> >
> > Next, I installed my good ol' Office 2000 Pro (full seat) from my
> > original CD.
> >
> > Next, I attempted to update my Office 2000 Pro to the latest SP3. But
> > Microsoft Update would not even list updates for my Office 2000 Pro.
> >
> > Next, I manually downloaded the necessary updates from the Microsoft
> > web
> > site to my local hard drive. The updates include:
> >
> > SR-1a
> >
> > SP2
> >
> > SP3
> >
> > But here's the problem: none of the updates will install.
> >
> > When I run the .exe to install SP3, I get this message:
> >
> > "The expected version of the product was not found on your system."
> >
> > So I ran the .exe to install SP2 thinking there must be a sequential
> > update requirement. But I got this message:
> >
> > "Microsoft Office 2000 Professional is not at the SR-1 level. This
> > update
> > can only be applied to Microsoft Office 2000 SR-1 products. Please
> > update all your Office 2000 products to the SR-1 level and then
> > reapply this update."
> >
> > So I ran the o2ksr1a.exe to install SR-1a (since I could not find a
> > "SR-1" update on the Microsoft web site). But I got this message:
> >
> > "Microsoft Office SR-1 Update did not complete successfully. For
> > assistance, contact Microsoft Technical Support. See the log file:
> > Office 2000 SR-1 Setup.txt"
> >
> > I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file
> > and it
> > was not to be found. I searched EVERY .txt file on my system (even
> > hidden and system files) but it never turned up.
> >
> > So NONE of the updates would install and thus I am currently stuck
> > with a very vulnerable Office 2000 Pro installation.
> >
> > CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO
> > SP3?
> >
> > FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office
> > 2000 Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I
> > know this is possible.
> >
> > NOTE: The only difference between the two installations of Office
> > 2000 Pro
> > is that I believe the installation on the desktop PC started off as
> > SR-1 (or SR-1a) from it's initial installation CD.
> >
> > If you can tell me how to get SR-1 to install on my WinXP SP3, please
> > email me at contest@PearsonCTS.com. I have killed over 5 hours
> > fooling around with this. Installing an update should never be so
> > difficult.
> >
> > Thanks!
>
> For starters Scott, you do not need Office 2000 SP2, as Office 2000 SP3
> already contains SP2 within it. So you can skip that one. Secondly,
> SR-1a always for me doesn't install anything, but just unpacks itself in
> a temporary folder. Once this is done, you need to install it from this
> unpacked folder. Maybe this is where you are going wrong. And Office
> 2000 SP3 doesn't do this, but installs right from where you run it from
> (SP2 does too).
>
> After you install Office 2000 SR-1a and SP3, you should also need the
> following 13 more:
>
> Microsoft Word 2000 (9.0.2720)
> Microsoft Word 2000 (9.0.3821 SR-1)
> Microsoft Word 2000 (9.0.6926 SP-3)
> Microsoft Word 2000 (9.0.8968 SP-3) after 13 more updates
>
> REQUIRED UPDATES
> --------------------------------------------------------------------------------
> Security Update for Microsoft Excel 2000 (KB969683)
> 3683 KB / Download Time = 1 min at your connection speed
> A security vulnerability exists in Microsoft Excel 2000 that could allow
> arbitrary code to run when a maliciously modified file is opened. This
> update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Word 2000 (KB969600)
> 4002 KB / Download Time = 1 min at your connection speed
> A security vulnerability exists in Microsoft Word 2000 that could allow
> arbitrary code to run when a maliciously modified file is opened. This
> update resolves the vulnerability so that Microsoft Word 2000 documents
> are handled appropriately.
> --------------------------------------------------------------------------------
> Security Update for Office 2000 (KB944425)
> 1383 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in Microsoft Office 2000 that could
> allow arbitrary code to run when a maliciously modified file is opened.
> This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Office 2000 (KB947361)
> 2810 KB / Download Time = 1 min at your connection speed
> A security vulnerability exists in Microsoft Office 2000 that could
> allow arbitrary code to run when a maliciously modified file is opened.
> This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Outlook 2000 (KB946986)
> 2601 KB / Download Time = 1 min at your connection speed
> A security vulnerability exists in Microsoft Outlook 2000 that could
> allow arbitrary code to run when you click on a maliciously modified
> hyperlink. This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Office 2000 (KB921606) (English version)
> 489 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in Microsoft Office 2000 that could
> enable arbitrary code to run when a maliciously modified file is opened.
> This security update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Office 2000 (KB921595) (English version)
> 524 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in Microsoft Office 2000 that could
> allow arbitrary code to run when a maliciously modified file is opened.
> This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Access Snapshot Viewer 2000 (KB955441) (English
> version)
> 87 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in the Snapshot Viewer that could allow
> arbitrary code to run when you open a maliciously modified web page or
> document. This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Office 2000 Web Components (KB931660)
> 1294 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in the Microsoft Office Web Components
> 2000 that could allow arbitrary code to run when a maliciously modified
> file is opened. This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft Office 2000 (KB957838) (English version)
> 144 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in Microsoft Office 2000 that could
> allow arbitrary code to run when a maliciously modified document is
> opened. This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Microsoft PowerPoint 2000 (KB957790)
> 1797 KB / Download Time = < 1 min at your connection speed
> A security vulnerability exists in Microsoft PowerPoint 2000 that could
> allow arbitrary code to run when a maliciously modified file is opened.
> This update resolves that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for Outlook 2000 (KB905646) (English version)
> 3333 KB / Download Time = 1 min at your connection speed
> A security vulnerability exists in Microsoft Outlook 2000 that could
> allow arbitrary code to run when opening a malicious document. This
> update addresses that vulnerability.
> --------------------------------------------------------------------------------
> Security Update for PowerPoint 2000 (KB905555) (English version)
> 26 KB / Download Time = < 1 min at your connection speed
> --------------------------------------------------------------------------------
>
> --
> Bill
> Gateway MX6124 ('06 era) - Windows XP SP2
>
>
>

Windows Update does not offer updates for Office applications.

Microsoft Update offers updates for Office 2003 and higher (only).

See if you can get Office 2000 (which is no longer supported BTW)
fully-patched via Office Update:
http://office.microsoft.com/en-us/do...incatalog.aspx

PS: Office Update will be retired very, very soon; see
http://blogs.technet.com/office_sust...to-retire.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Scott wrote:
> Here's the situation:
>
> This week, my new Dell Precision M-90 notebook came installed with WinXP
> Pro
> SP2 but without MS Office.
>
> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
> online.
>
> Next, I installed my good ol' Office 2000 Pro (full seat) from my original
> CD.
>
> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
> Microsoft Update would not even list updates for my Office 2000 Pro.
>
> Next, I manually downloaded the necessary updates from the Microsoft web
> site to my local hard drive. The updates include:
>
> SR-1a
>
> SP2
>
> SP3
>
> But here's the problem: none of the updates will install.
>
> When I run the .exe to install SP3, I get this message:
>
> "The expected version of the product was not found on your system."
>
> So I ran the .exe to install SP2 thinking there must be a sequential
> update
> requirement. But I got this message:
>
> "Microsoft Office 2000 Professional is not at the SR-1 level. This update
> can only be applied to Microsoft Office 2000 SR-1 products. Please update
> all your Office 2000 products to the SR-1 level and then reapply this
> update."
>
> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
> update on the Microsoft web site). But I got this message:
>
> "Microsoft Office SR-1 Update did not complete successfully. For
> assistance,
> contact Microsoft Technical Support. See the log file: Office 2000 SR-1
> Setup.txt"
>
> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
> was not to be found. I searched EVERY .txt file on my system (even hidden
> and system files) but it never turned up.
>
> So NONE of the updates would install and thus I am currently stuck with a
> very vulnerable Office 2000 Pro installation.
>
> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
>
> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
> Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this
> is possible.
>
> NOTE: The only difference between the two installations of Office 2000 Pro
> is that I believe the installation on the desktop PC started off as SR-1
> (or
> SR-1a) from it's initial installation CD.
>
> If you can tell me how to get SR-1 to install on my WinXP SP3, please
> email
> me at contest@PearsonCTS.com. I have killed over 5 hours fooling around
> with
> this. Installing an update should never be so difficult.
>
> Thanks!

Bear,

Thanks for the reply.

1) Thanks for that Office Update URL. I had been looking for that. In fact,
more than one MS support document contained a link to Office Update...BUT...,
that link would redirect to the Office 2000 Developer's Took Kit page. And
the only "update" link available on that web page was the Microsoft Update --
which totally ignored my Office 2000 installation. So thanks for the URL!

2) Too bad MS is killing off Office Update..., unless..., they will give
Microsoft Update the fulll Office Update functionality. (Why am I not
optimistic?)

3) Yeah, I know that Office 2000 Pro is no longer "supported". I understand
MS's point of view on product life, etc. MS can't be expected to continually
create security updates (and certainly not funcationality fixes) for a decade
after a product is replaced by several generations of newer releases. But
geez, whatever docs and updates are in place when a product ceases to be
"supported" should still be available and should work as well as when the
product was supported.

4) I will certainly need to update to the new releases of Office probably
sooner rather than later. But when what I have "works" (as WinXP and Office
2000 Pro do) and when the new releases (Vista et al) don't work with my
existing infrastructure then it's hard to make the decision to "upgrade"
despite whatever cooler features might be in the new release. But such is the
age-old dilema of when to let go of the "old" and upgrade to the "new".

5) I just ran Office Update from the URL you provided and it worked great.
It found all 14 updates available. Now why couldn't THAT URL have been
provided in the MS support document?!? <g>

Thanks again for the input,
Scott

"PA Bear [MS MVP]" wrote:

> Windows Update does not offer updates for Office applications.
>
> Microsoft Update offers updates for Office 2003 and higher (only).
>
> See if you can get Office 2000 (which is no longer supported BTW)
> fully-patched via Office Update:
> http://office.microsoft.com/en-us/do...incatalog.aspx
>
> PS: Office Update will be retired very, very soon; see
> http://blogs.technet.com/office_sust...to-retire.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Scott wrote:
> > Here's the situation:
> >
> > This week, my new Dell Precision M-90 notebook came installed with WinXP
> > Pro
> > SP2 but without MS Office.
> >
> > Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
> > online.
> >
> > Next, I installed my good ol' Office 2000 Pro (full seat) from my original
> > CD.
> >
> > Next, I attempted to update my Office 2000 Pro to the latest SP3. But
> > Microsoft Update would not even list updates for my Office 2000 Pro.
> >
> > Next, I manually downloaded the necessary updates from the Microsoft web
> > site to my local hard drive. The updates include:
> >
> > SR-1a
> >
> > SP2
> >
> > SP3
> >
> > But here's the problem: none of the updates will install.
> >
> > When I run the .exe to install SP3, I get this message:
> >
> > "The expected version of the product was not found on your system."
> >
> > So I ran the .exe to install SP2 thinking there must be a sequential
> > update
> > requirement. But I got this message:
> >
> > "Microsoft Office 2000 Professional is not at the SR-1 level. This update
> > can only be applied to Microsoft Office 2000 SR-1 products. Please update
> > all your Office 2000 products to the SR-1 level and then reapply this
> > update."
> >
> > So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
> > update on the Microsoft web site). But I got this message:
> >
> > "Microsoft Office SR-1 Update did not complete successfully. For
> > assistance,
> > contact Microsoft Technical Support. See the log file: Office 2000 SR-1
> > Setup.txt"
> >
> > I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
> > was not to be found. I searched EVERY .txt file on my system (even hidden
> > and system files) but it never turned up.
> >
> > So NONE of the updates would install and thus I am currently stuck with a
> > very vulnerable Office 2000 Pro installation.
> >
> > CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
> >
> > FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
> > Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this
> > is possible.
> >
> > NOTE: The only difference between the two installations of Office 2000 Pro
> > is that I believe the installation on the desktop PC started off as SR-1
> > (or
> > SR-1a) from it's initial installation CD.
> >
> > If you can tell me how to get SR-1 to install on my WinXP SP3, please
> > email
> > me at contest@PearsonCTS.com. I have killed over 5 hours fooling around
> > with
> > this. Installing an update should never be so difficult.
> >
> > Thanks!
>
>

YW & thanks for your feedback.

> 2) Too bad MS is killing off Office Update..., unless..., they will give
> Microsoft Update the fulll Office Update functionality. (Why am I not
> optimistic?)

Office Update is being retired because (a) only Office 2003 SP3 and Office
2007 are still supported (the latter having entered Extended Support in
April 2009) and (b) Microsoft Update supports Office 2003 SP3 and Office
2007 (and Office 2010, soon).


Scott wrote:
> Bear,
>
> Thanks for the reply.
>
> 1) Thanks for that Office Update URL. I had been looking for that. In
> fact,
> more than one MS support document contained a link to Office
> Update...BUT..., that link would redirect to the Office 2000 Developer's
> Took Kit page. And the only "update" link available on that web page was
> the Microsoft Update -- which totally ignored my Office 2000 installation.
> So thanks for the URL!
>
> 2) Too bad MS is killing off Office Update..., unless..., they will give
> Microsoft Update the fulll Office Update functionality. (Why am I not
> optimistic?)
>
> 3) Yeah, I know that Office 2000 Pro is no longer "supported". I
> understand
> MS's point of view on product life, etc. MS can't be expected to
> continually
> create security updates (and certainly not funcationality fixes) for a
> decade after a product is replaced by several generations of newer
> releases. But geez, whatever docs and updates are in place when a product
> ceases to be "supported" should still be available and should work as well
> as when the product was supported.
>
> 4) I will certainly need to update to the new releases of Office probably
> sooner rather than later. But when what I have "works" (as WinXP and
> Office
> 2000 Pro do) and when the new releases (Vista et al) don't work with my
> existing infrastructure then it's hard to make the decision to "upgrade"
> despite whatever cooler features might be in the new release. But such is
> the age-old dilema of when to let go of the "old" and upgrade to the
> "new".
>
> 5) I just ran Office Update from the URL you provided and it worked great.
> It found all 14 updates available. Now why couldn't THAT URL have been
> provided in the MS support document?!? <g>
>
> Thanks again for the input,
> Scott
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows Update does not offer updates for Office applications.
>>
>> Microsoft Update offers updates for Office 2003 and higher (only).
>>
>> See if you can get Office 2000 (which is no longer supported BTW)
>> fully-patched via Office Update:
>> http://office.microsoft.com/en-us/do...incatalog.aspx
>>
>> PS: Office Update will be retired very, very soon; see
>> http://blogs.technet.com/office_sust...to-retire.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Scott wrote:
>>> Here's the situation:
>>>
>>> This week, my new Dell Precision M-90 notebook came installed with WinXP
>>> Pro
>>> SP2 but without MS Office.
>>>
>>> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
>>> online.
>>>
>>> Next, I installed my good ol' Office 2000 Pro (full seat) from my
>>> original
>>> CD.
>>>
>>> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
>>> Microsoft Update would not even list updates for my Office 2000 Pro.
>>>
>>> Next, I manually downloaded the necessary updates from the Microsoft web
>>> site to my local hard drive. The updates include:
>>>
>>> SR-1a
>>>
>>> SP2
>>>
>>> SP3
>>>
>>> But here's the problem: none of the updates will install.
>>>
>>> When I run the .exe to install SP3, I get this message:
>>>
>>> "The expected version of the product was not found on your system."
>>>
>>> So I ran the .exe to install SP2 thinking there must be a sequential
>>> update
>>> requirement. But I got this message:
>>>
>>> "Microsoft Office 2000 Professional is not at the SR-1 level. This
>>> update
>>> can only be applied to Microsoft Office 2000 SR-1 products. Please
>>> update
>>> all your Office 2000 products to the SR-1 level and then reapply this
>>> update."
>>>
>>> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a
>>> "SR-1"
>>> update on the Microsoft web site). But I got this message:
>>>
>>> "Microsoft Office SR-1 Update did not complete successfully. For
>>> assistance,
>>> contact Microsoft Technical Support. See the log file: Office 2000 SR-1
>>> Setup.txt"
>>>
>>> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and
>>> it
>>> was not to be found. I searched EVERY .txt file on my system (even
>>> hidden
>>> and system files) but it never turned up.
>>>
>>> So NONE of the updates would install and thus I am currently stuck with
>>> a
>>> very vulnerable Office 2000 Pro installation.
>>>
>>> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
>>>
>>> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office
>>> 2000
>>> Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know
>>> this
>>> is possible.
>>>
>>> NOTE: The only difference between the two installations of Office 2000
>>> Pro
>>> is that I believe the installation on the desktop PC started off as SR-1
>>> (or
>>> SR-1a) from it's initial installation CD.
>>>
>>> If you can tell me how to get SR-1 to install on my WinXP SP3, please
>>> email
>>> me at contest@PearsonCTS.com. I have killed over 5 hours fooling around
>>> with
>>> this. Installing an update should never be so difficult.
>>>
>>> Thanks!

In news:76C2AFAF-70E0-4353-B76A-EC2294D205D5@microsoft.com,
Scott typed on Sun, 9 Aug 2009 10:46:03 -0700:
> Bill,
>
> First off, thanks for the reply.
>
> Second, I f-i-n-a-l-l-y got the problem resolved. Here's the scoop.
>
> 1) Microsoft created a confusing situation when it released an SR-1
> and a SR-1a. I understand it's history (somewhat) but that makes
> reading their Tech Docs rather tricky since not even MS is consistent
> in distinguishing between SR-1 and SR-1a in their support documents.
>
> 2) There are multiple "flavors" of the SR-1/SR-1a update .exe's. Long
> story short, the correct flavor (for me) turned out to be named
> O2ksr1adl.exe. (The last character of "l" is the distinguishing
> character in the name.) I found the .exe at this URL...
> www.microsoft.com/office/orkarchive/2000ddl.htm. Here is the full
> wording from MS's description of the download:
> ***********************
> Office 2000 SR-1 administrator updates - updated May 12, 2000
>
> O2ksr1adl.exe File size: 52 MB
> Data1.exe File size: 142 MB
>
> Office 2000 SR-1a replaces the original Office 2000 SR-1 administrator
> update and includes enhancements for Windows 2000 users. If you have
> not yet deployed the update, download this version. For more
> information, see Office 2000 Service Release 1a Now Available in the
> Office Resource Kit Journal.
>
> Two versions of the Office 2000 SR-1a administrator update are
> available. To update your Office 2000 administrative installation
> point on the network, download Data1.exe into a new folder on your
> computer and double-click to extract Data1.msp. Then use Windows
> Installer to apply the update to the Office 2000 administrative image.
>
> O2ksr1dl.exe includes the following files:
>
> 27-MB version of Data1.msp, which is the standard update for Office
> 2000 Disc 1
> Data2.msp for Office 2000 Disc 2
> Fpse.msp for FrontPage Server Extensions
> Ows.msp for Office Server Extensions
> Art.msp for Access runtime master
>
> If you need to update these additional products on your administrative
> installation point, get the separate MSP files from O2ksr1dl.exe.
> *********************
>
> 3) When I downloaded and extracted O2ksr1dl.exe, here are the
> resulting filenames:
>
> ART.msp
> autorun.inf
> data1.msp
> data2.msp
> fpse.msp
> Instmsi.exe
> Instmsiw.exe
> O9sr1.hlp
> Readme.doc
> setup.exe
> source.ini
>
> 4) I ran the setup.exe (with the original Office 2000 Pro CD Disk 1
> in the CD tray) and, voila!, the SR-1 update installed successfully.
>
> 5) Worryingly, after a reboot and launch of Word 2000, the Help>About
> listed the update level at SR-1 (not SR-1a). Again, MS has an
> inconsistent manner of naming that SR which causes angst and
> confusion. But nonetheless, "SR-1" in Help>About was a good sign.
>
> 6) I then ran the Office 2000 Pro SP2 .exe (sp2upd.exe) with the
> original Office 2000 Pro CD Disk 1 in the CD tray. I figured it may
> not be necessary but that I'd try applying SP2 before applying SP3.
> SP2 installed successfully (per the final dialog box during the
> install), but when I rebooted and launched Word 2000, Help>About
> still showed only "SR-1". That was discouraging but I pressed on.
>
> 7)I then ran the Office Pro SP3 .exe (O2kSp3.exe) with the original
> Office 2000 Pro CD Disk 1 in the CD tray. SP3 ran successfully. When
> I rebooted and launched Office 2000, Help>About properly reported
> that I was now at "9.0.6926 SP3". Amen!
>
> 8) Thanks for the advice on the additional updates to apply. I'm not
> sure I would have spend the hours/days/weeks/months/years/lifetimes
> required to have discovered all those.
>
> 9) After I reached the SP3 update level on my Office 2000 Pro, I ran
> Microsoft Update to see what it would do. It didn't list any of the
> updates you recommended. But neither did MS Update list ANY updates
> required for my fresh-off-the-CD Office 2000 Pro install. Pitiful.
>
> 10) Shame on MS for this situation. I understand MS's policy on what
> it considers "current" and "supported" products. But for hell's sake,
> why can't they let MS Update find products that are running on a
> (formerly) supported OS? What would that cost MS? And in a three-step
> support document, they could easily have said, "If starting from
> pre-SR1, download and install the following files in sequence:
> O2ksr1dl.exe, sp2upd.exe, and O2kSp3.exe." Bingo, bango -- that would
> have been my ten-minute solution. But noooooo, MS Update ignored my
> Office 2000 Pro installation and I had to spend hours and hours of
> time scrounging through poorly-worded support documents in search of
> update files found on archived web pages. Entirely unnecessary.
>
> Lastly, thanks again for you input. I hope my detailed reply here
> served to inform rather than bore.
>
> Good luck down the road,
> Scott

Hello Scott! Yes it is all coming back to me now. Btw, you still should
be able to get automatic Office 2000 Updates if you go to:

http://www.microsoft.com/office/

You will be redirected, by end up at a one stop center for all Office
versions. And if you look carefully, you will see Office 2000 updates.
At least this worked a month or so ago. It was working for Windows
2000/XP, but didn't work for Windows 7 with an Office 2000 install. But
Office 2000 does run under Windows 7 (you just have to update manually).
I don't know if IE version makes a difference. As I know IE6 it was
working.

--
Bill
Windows 2000 SP4 (5.00.2195)
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC

In news:%237UbCwRGKHA.1492@TK2MSFTNGP03.phx.gbl,
PA Bear [MS MVP] typed on Sun, 9 Aug 2009 13:59:17 -0400:
> Windows Update does not offer updates for Office applications.
>
> Microsoft Update offers updates for Office 2003 and higher (only).

Nonsense! Office 2000 automatic updates can be found here:

http://office.microsoft.com/en-us/do...incatalog.aspx

People who say it cannot be done should not interrupt the people who are
doing it. -- Anonymous

Works if you are running Windows 2000/XP with IE6. It didn't work for me
running under Windows 7 and IE8. I don't believe IE version changes
anything, but I'm not that sure.

--
Bill
Windows 2000 SP4 (5.00.2195)
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC

On Aug 9, 4:16*pm, Scott <Sc...@discussions.microsoft.com> wrote:
> Here's the situation:
>
> This week, my new Dell Precision M-90 notebook came installed with WinXP Pro
> SP2 but without MS Office.
>
> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update online.
>
> Next, I installed my good ol' Office 2000 Pro (full seat) from my original CD.
>
> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
> Microsoft Update would not even list updates for my Office 2000 Pro.
>
> Next, I manually downloaded the necessary updates from the Microsoft web
> site to my local hard drive. The updates include:
>
> SR-1a
>
> SP2
>
> SP3
>
> But here's the problem: none of the updates will install.
>
> When I run the .exe to install SP3, I get this message:
>
> "The expected version of the product was not found on your system."
>
> So I ran the .exe to install SP2 thinking there must be a sequential update
> requirement. But I got this message:
>
> "Microsoft Office 2000 Professional is not at the SR-1 level. This update
> can only be applied to Microsoft Office 2000 SR-1 products. Please updateall
> your Office 2000 products to the SR-1 level and then reapply this update."
>
> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a "SR-1"
> update on the Microsoft web site). But I got this message:
>
> "Microsoft Office SR-1 Update did not complete successfully. For assistance,
> contact Microsoft Technical Support. See the log file: Office 2000 SR-1
> Setup.txt"
>
> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
> was not to be found. I searched EVERY .txt file on my system (even hiddenand
> system files) but it never turned up.
>
> So NONE of the updates would install and thus I am currently stuck with a
> very vulnerable Office 2000 Pro installation.
>
> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
>
> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
> Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know this is
> possible.
>
> NOTE: The only difference between the two installations of Office 2000 Pro
> is that I believe the installation on the desktop PC started off as SR-1 (or
> SR-1a) from it's initial installation CD.
>
> If you can tell me how to get SR-1 to install on my WinXP SP3, please email
> me at cont...@PearsonCTS.com. I have killed over 5 hours fooling around with
> this. Installing an update should never be so difficult.
>
> Thanks!

Please note Dell doesn't send new systems with Windows XP SP2.
therefore, you are a dodgy person using dodgy microsoft operating
system.

Please go and buy Windows Vista if you want to continue receiving free
service through these newsgroups. MVPs will be happy to provide you a
personal service for a fee of $22.50. Please register for this
service if you are interested.

We don't support Windows 2000 anymore.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html

In
news:9b62b308-3ad0-44a7-99b4-5f0b39a22a2c@e34g2000vbm.googlegroups.com,
Shenan Stanley typed on Sun, 9 Aug 2009 14:02:22 -0700 (PDT):
> Please note Dell doesn't send new systems with Windows XP SP2.
> therefore, you are a dodgy person using dodgy microsoft operating
> system.

I know for a fact that Asus is still selling Windows XP SP2 with at
least some of their netbooks. And Microsoft admits it is still
supporting SP2 for now. And they better as long as they are still
collecting money for OEM XP SP2 licenses. Which I have heard is 40 bucks
a license.

> Please go and buy Windows Vista if you want to continue receiving free
> service through these newsgroups. MVPs will be happy to provide you a
> personal service for a fee of $22.50. Please register for this
> service if you are interested.

Not true!

> We don't support Windows 2000 anymore.

Also not true. I for one am still supporting Windows 2000 here. Although
in the Windows 2000 newsgroup. <grin>

--
Bill
Windows 2000 SP4 (5.00.2195)
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC

"BillW50" <BillW50@aol.kom> wrote:

>In
>news:9b62b308-3ad0-44a7-99b4-5f0b39a22a2c@e34g2000vbm.googlegroups.com,
>Shenan Stanley typed on Sun, 9 Aug 2009 14:02:22 -0700 (PDT):
>> Please note Dell doesn't send new systems with Windows XP SP2.
>> therefore, you are a dodgy person using dodgy microsoft operating
>> system.
>
>I know for a fact that Asus is still selling Windows XP SP2 with at

[snip]

You moron! You can't tell a spoofed Shenan from the real one?

Actually Microsoft update also does Office XP (that's what I have).

"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:%237UbCwRGKHA.1492@TK2MSFTNGP03.phx.gbl...
> Windows Update does not offer updates for Office applications.
>
> Microsoft Update offers updates for Office 2003 and higher (only).
>
> See if you can get Office 2000 (which is no longer supported BTW)
> fully-patched via Office Update:
> http://office.microsoft.com/en-us/do...incatalog.aspx
>
> PS: Office Update will be retired very, very soon; see
> http://blogs.technet.com/office_sust...to-retire.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Scott wrote:
>> Here's the situation:
>>
>> This week, my new Dell Precision M-90 notebook came installed with WinXP
>> Pro
>> SP2 but without MS Office.
>>
>> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
>> online.
>>
>> Next, I installed my good ol' Office 2000 Pro (full seat) from my
>> original
>> CD.
>>
>> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
>> Microsoft Update would not even list updates for my Office 2000 Pro.
>>
>> Next, I manually downloaded the necessary updates from the Microsoft web
>> site to my local hard drive. The updates include:
>>
>> SR-1a
>>
>> SP2
>>
>> SP3
>>
>> But here's the problem: none of the updates will install.
>>
>> When I run the .exe to install SP3, I get this message:
>>
>> "The expected version of the product was not found on your system."
>>
>> So I ran the .exe to install SP2 thinking there must be a sequential
>> update
>> requirement. But I got this message:
>>
>> "Microsoft Office 2000 Professional is not at the SR-1 level. This update
>> can only be applied to Microsoft Office 2000 SR-1 products. Please update
>> all your Office 2000 products to the SR-1 level and then reapply this
>> update."
>>
>> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a
>> "SR-1"
>> update on the Microsoft web site). But I got this message:
>>
>> "Microsoft Office SR-1 Update did not complete successfully. For
>> assistance,
>> contact Microsoft Technical Support. See the log file: Office 2000 SR-1
>> Setup.txt"
>>
>> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and it
>> was not to be found. I searched EVERY .txt file on my system (even hidden
>> and system files) but it never turned up.
>>
>> So NONE of the updates would install and thus I am currently stuck with a
>> very vulnerable Office 2000 Pro installation.
>>
>> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
>>
>> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office 2000
>> Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know
>> this
>> is possible.
>>
>> NOTE: The only difference between the two installations of Office 2000
>> Pro
>> is that I believe the installation on the desktop PC started off as SR-1
>> (or
>> SR-1a) from it's initial installation CD.
>>
>> If you can tell me how to get SR-1 to install on my WinXP SP3, please
>> email
>> me at contest@PearsonCTS.com. I have killed over 5 hours fooling around
>> with
>> this. Installing an update should never be so difficult.
>>
>> Thanks!
>

Sorry, you're correct...at least for now.

Jean Rosenfeld wrote:
> Actually Microsoft update also does Office XP (that's what I have).
>
> "PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
> news:%237UbCwRGKHA.1492@TK2MSFTNGP03.phx.gbl...
>> Windows Update does not offer updates for Office applications.
>>
>> Microsoft Update offers updates for Office 2003 and higher (only).
>>
>> See if you can get Office 2000 (which is no longer supported BTW)
>> fully-patched via Office Update:
>> http://office.microsoft.com/en-us/do...incatalog.aspx
>>
>> PS: Office Update will be retired very, very soon; see
>> http://blogs.technet.com/office_sust...to-retire.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Scott wrote:
>>> Here's the situation:
>>>
>>> This week, my new Dell Precision M-90 notebook came installed with WinXP
>>> Pro
>>> SP2 but without MS Office.
>>>
>>> Upon receipt of pc, I updated the WinXP to SP3 using Microsoft Update
>>> online.
>>>
>>> Next, I installed my good ol' Office 2000 Pro (full seat) from my
>>> original
>>> CD.
>>>
>>> Next, I attempted to update my Office 2000 Pro to the latest SP3. But
>>> Microsoft Update would not even list updates for my Office 2000 Pro.
>>>
>>> Next, I manually downloaded the necessary updates from the Microsoft web
>>> site to my local hard drive. The updates include:
>>>
>>> SR-1a
>>>
>>> SP2
>>>
>>> SP3
>>>
>>> But here's the problem: none of the updates will install.
>>>
>>> When I run the .exe to install SP3, I get this message:
>>>
>>> "The expected version of the product was not found on your system."
>>>
>>> So I ran the .exe to install SP2 thinking there must be a sequential
>>> update
>>> requirement. But I got this message:
>>>
>>> "Microsoft Office 2000 Professional is not at the SR-1 level. This
>>> update
>>> can only be applied to Microsoft Office 2000 SR-1 products. Please
>>> update
>>> all your Office 2000 products to the SR-1 level and then reapply this
>>> update."
>>>
>>> So I ran the o2ksr1a.exe to install SR-1a (since I could not find a
>>> "SR-1"
>>> update on the Microsoft web site). But I got this message:
>>>
>>> "Microsoft Office SR-1 Update did not complete successfully. For
>>> assistance,
>>> contact Microsoft Technical Support. See the log file: Office 2000 SR-1
>>> Setup.txt"
>>>
>>> I searched my hard drive for the "Office 2000 SR-1 Setup.txt" file and
>>> it
>>> was not to be found. I searched EVERY .txt file on my system (even
>>> hidden
>>> and system files) but it never turned up.
>>>
>>> So NONE of the updates would install and thus I am currently stuck with
>>> a
>>> very vulnerable Office 2000 Pro installation.
>>>
>>> CAN SOMEONE TELL ME WHY THE SR-1 IS NOT INSTALLING ON MY WIN XP PRO SP3?
>>>
>>> FYI: My other PC, a desktop Dell, also has WinXP Pro SP3 with Office
>>> 2000
>>> Pro. The Office 2000 Pro on that PC is at the SP3 level..., so I know
>>> this
>>> is possible.
>>>
>>> NOTE: The only difference between the two installations of Office 2000
>>> Pro
>>> is that I believe the installation on the desktop PC started off as SR-1
>>> (or
>>> SR-1a) from it's initial installation CD.
>>>
>>> If you can tell me how to get SR-1 to install on my WinXP SP3, please
>>> email
>>> me at contest@PearsonCTS.com. I have killed over 5 hours fooling around
>>> with
>>> this. Installing an update should never be so difficult.
>>>
>>> Thanks!