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  #1 (permalink)  
Old 07-05-2009, 10:50 AM
Janetb
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Mouse konks out

My old Intellimouse Optical USB mouse keeps konking out on me. I can fix it
simply by unplugging and replugging (USB) without having to reboot, but I am
having to do this more and more often--to the point that it is really
annoying. Can this be remedied, or do I need a new mouse?
--
Thanks for the help!
Janet
XP Professional
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Old 07-05-2009, 10:50 AM
  #2 (permalink)  
Old 07-05-2009, 11:20 AM
Pegasus [MVP]
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Re: Mouse konks out


"Janetb" <Janetb@discussions.microsoft.com> wrote in message
news:FABAB73E-F408-41BF-B341-C27F83D208C4@microsoft.com...
> My old Intellimouse Optical USB mouse keeps konking out on me. I can fix
> it
> simply by unplugging and replugging (USB) without having to reboot, but I
> am
> having to do this more and more often--to the point that it is really
> annoying. Can this be remedied, or do I need a new mouse?
> --
> Thanks for the help!
> Janet
> XP Professional


Hard to say - borrow another mouse and see what happens. Remember that there
are three potential causes:
- Flakey mouse
- Intermittent USB port
- Software problems.


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  #3 (permalink)  
Old 07-05-2009, 12:40 PM
Singapore Computer Service
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Re: Mouse konks out

Hello,

Try the mouse in another computer. If the problem is still there, then you
need to replace the mouse.

Also try another USB port.

__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
"Janetb" <Janetb@discussions.microsoft.com> wrote in message
news:FABAB73E-F408-41BF-B341-C27F83D208C4@microsoft.com...
> My old Intellimouse Optical USB mouse keeps konking out on me. I can fix
> it
> simply by unplugging and replugging (USB) without having to reboot, but I
> am
> having to do this more and more often--to the point that it is really
> annoying. Can this be remedied, or do I need a new mouse?
> --
> Thanks for the help!
> Janet
> XP Professional



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  #4 (permalink)  
Old 07-05-2009, 12:40 PM
Janetb
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Re: Mouse konks out

Sounds like a bad connection (since it gets fixed from replugging), but
these parts never move, so it shouldn't change. Does something perhaps need
to be cleaned? Never had any problems with it before. Are there elements of a
mouse or a hub that wear out? It's on a hub with a separate power source. I
already tried changing ports. Is there a way to test a hub? To test its power
source?

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  #5 (permalink)  
Old 07-05-2009, 12:50 PM
Unknown
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Re: Mouse konks out

Is it cordless? Batteries? Antenna (receiver) position?
"Janetb" <Janetb@discussions.microsoft.com> wrote in message
news:FABAB73E-F408-41BF-B341-C27F83D208C4@microsoft.com...
> My old Intellimouse Optical USB mouse keeps konking out on me. I can fix
> it
> simply by unplugging and replugging (USB) without having to reboot, but I
> am
> having to do this more and more often--to the point that it is really
> annoying. Can this be remedied, or do I need a new mouse?
> --
> Thanks for the help!
> Janet
> XP Professional



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  #6 (permalink)  
Old 07-05-2009, 01:00 PM
Jim
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Re: Mouse konks out

On Sun, 5 Jul 2009 10:50:01 -0700, Janetb
<Janetb@discussions.microsoft.com> wrote:

>My old Intellimouse Optical USB mouse keeps konking out on me. I can fix it
>simply by unplugging and replugging (USB) without having to reboot, but I am
>having to do this more and more often--to the point that it is really
>annoying. Can this be remedied, or do I need a new mouse?


How is it "konking out " ?
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  #7 (permalink)  
Old 07-06-2009, 04:30 AM
Janetb
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Re: Mouse konks out

"Unknown" wrote:
> Is it cordless? Batteries? Antenna (receiver) position?



See original post.
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  #8 (permalink)  
Old 07-06-2009, 04:40 AM
Janetb
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Re: Mouse konks out

Either its light goes out or it freezes. Since I can fix it simply by
unplugging and replugging (USB), it sounds like a bad connection, but these
parts never move, so the contacting surfaces can't (?) be shifting. Does
something perhaps need to be cleaned? Never had any problems with it before.
Are there elements of a mouse or a hub that wear out? It's on a hub with a
separate power source. Yes, I tried changing ports. Is there a way to test a
hub? To test its power source? I just plugged it directly into the computer
(without hub) and will see how that works--but meanwhile I am missing the
hardware that shared the hub....:-(...I also tried my spare hub (which does
not have a searate power source). I would like to be able to check my two
hubs, but don't know how one would go about doing that....

Thanks for the help!
Janet

"Jim" wrote:
>
> How is it "konking out " ?
>

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  #9 (permalink)  
Old 07-06-2009, 04:50 AM
Janetb
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Re: Mouse konks out

1. I don't have another computer. If I bring it to a friend's house, it will
probably work at first (as it does on my computer), so I would have to work
there for a while to see if it konks out. Not feasible.

2. Same behavior on other ports--sometimes it works, sometimes it doesn't...

"Singapore Computer Service" wrote:

> Hello,
>
> Try the mouse in another computer. If the problem is still there, then you
> need to replace the mouse.
>
> Also try another USB port.
>

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  #10 (permalink)  
Old 07-06-2009, 05:10 AM
R. McCarty
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Re: Mouse konks out

Wireless ? - Most USB Wireless mice are USB 1 technology devices.
Sometimes the receiver unit will become defective. Contact the vendor
of the mouse and explain your situation. In some cases they will send
you a replacement receiver. ( Free or small shipping charge ).
Mice are fairly inexpensive items. You can get a Logitech or MS mouse
for less than $30.

"Janetb" <Janetb@discussions.microsoft.com> wrote in message
news:EFD0C0B3-202C-4DD8-AC38-5FA36994380A@microsoft.com...
> 1. I don't have another computer. If I bring it to a friend's house, it
> will
> probably work at first (as it does on my computer), so I would have to
> work
> there for a while to see if it konks out. Not feasible.
>
> 2. Same behavior on other ports--sometimes it works, sometimes it
> doesn't...
>
> "Singapore Computer Service" wrote:
>
>> Hello,
>>
>> Try the mouse in another computer. If the problem is still there, then
>> you
>> need to replace the mouse.
>>
>> Also try another USB port.
>>



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  #11 (permalink)  
Old 07-06-2009, 07:10 AM
Unknown
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Re: Mouse konks out

You are correct. I should have read it more carefully. Replugging means it
is not cordless.
If the light goes out, it is losing its voltage. Highly unlikely the port is
going bad or is defective.
More than likely the cord has a broken intermittent connection.


"Janetb" <Janetb@discussions.microsoft.com> wrote in message
news:4E6952DB-9B69-42DF-869B-B70CE3D2D378@microsoft.com...
> Either its light goes out or it freezes. Since I can fix it simply by
> unplugging and replugging (USB), it sounds like a bad connection, but
> these
> parts never move, so the contacting surfaces can't (?) be shifting. Does
> something perhaps need to be cleaned? Never had any problems with it
> before.
> Are there elements of a mouse or a hub that wear out? It's on a hub with a
> separate power source. Yes, I tried changing ports. Is there a way to test
> a
> hub? To test its power source? I just plugged it directly into the
> computer
> (without hub) and will see how that works--but meanwhile I am missing the
> hardware that shared the hub....:-(...I also tried my spare hub (which
> does
> not have a searate power source). I would like to be able to check my two
> hubs, but don't know how one would go about doing that....
>
> Thanks for the help!
> Janet
>
> "Jim" wrote:
>>
>> How is it "konking out " ?
>>



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  #12 (permalink)  
Old 07-06-2009, 10:30 AM
Roy Smith
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Posts: n/a
Re: Mouse konks out

Janetb wrote:
> Either its light goes out or it freezes. Since I can fix it simply by
> unplugging and replugging (USB), it sounds like a bad connection, but these
> parts never move, so the contacting surfaces can't (?) be shifting. Does
> something perhaps need to be cleaned? Never had any problems with it before.
> Are there elements of a mouse or a hub that wear out? It's on a hub with a
> separate power source. Yes, I tried changing ports. Is there a way to test a
> hub? To test its power source? I just plugged it directly into the computer
> (without hub) and will see how that works--but meanwhile I am missing the
> hardware that shared the hub....:-(...I also tried my spare hub (which does
> not have a searate power source). I would like to be able to check my two
> hubs, but don't know how one would go about doing that....
>
> Thanks for the help!
> Janet
>
> "Jim" wrote:
>> How is it "konking out " ?
>>



How is the cable for the mouse routed? It's possible that there is a
broken wire in the cable that's causing your problems. I use the same
mouse that you do, have had mine for 10 years now and it's still going
strong...


--

Roy Smith
Windows XP Pro
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  #13 (permalink)  
Old 07-06-2009, 11:30 AM
smlunatick
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Re: Mouse konks out

On Jul 6, 12:38*pm, Janetb <Jan...@discussions.microsoft.com> wrote:
> Either its light goes out or it freezes. Since I can fix it simply by
> unplugging and replugging (USB), it sounds like a bad connection, but these
> parts never move, so the contacting surfaces can't (?) be shifting. Does
> something perhaps need to be cleaned? Never had any problems with it before.
> Are there elements of a mouse or a hub that wear out? It's on a hub with a
> separate power source. Yes, I tried changing ports. Is there a way to test a
> hub? To test its power source? I just plugged it directly into the computer
> (without hub) and will see how that works--but meanwhile I am missing the
> hardware that shared the hub....:-(...I also tried my spare hub (which does
> not have a searate power source). I would like to be able to check my two
> hubs, but don't know how one would go about doing that....
>
> Thanks for the help!
> Janet
>
> "Jim" wrote:
>
> > How is it "konking out " ?


What "other" USB devices are you using at the same time? It is
"possible" that the USB bus is not providing enough power and the
mouse tends to be powered off by the "controls."
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  #14 (permalink)  
Old 07-06-2009, 03:20 PM
Janetb
Newsgroup Contributor
 
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Re: Mouse konks out

> What "other" USB devices are you using at the same time? It is
> "possible" that the USB bus is not providing enough power and the
> mouse tends to be powered off by the "controls."
>


I thought that too...But the other items on the hub are my cardreader and my
scanner, neither of which have been active lately....Could it be affected by
overload on my other USB ports? Like my modem? I do have an old (9 1/2 years)
system which will get updated after I move. I recently set my Process Tamer
(software) to
put IE at 'Force Realtime' since it was often disconnecting. Could IE be
overpowering the mouse even though they are not on the same port? I will have
to take note if the mouse konks out only when IE is one.....What determines
the amount of power the USB provides? What causes the power supply to change
(in the case where the hub does not have a separate power supply)?
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  #15 (permalink)  
Old 07-06-2009, 03:20 PM
Janetb
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Posts: n/a
Re: Mouse konks out


> How is the cable for the mouse routed? It's possible that there is a
> broken wire in the cable that's causing your problems. I use the same
> mouse that you do, have had mine for 10 years now and it's still going
> strong...
> Roy Smith



I've had mine for 9 1/2 years......:-)....Please see my post below...
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