My computer has unexpectedly crashed after installing a software CD that
accompanied a piece of CCTV hardware. The software installed fine and I have
been using the program fine until I needed to restart after my copy of
Microsoft Outlook crashed. Now the computer is stuck in a start up loop!

As as soon as I get to the Windows XP Home screen the computer restarts
automatically and returns to the plain black screen.

I have tried each one of the options Safe Mode, Safe Mode with Networking,
Start Windows Normally, Last Known Good...all of which makes no difference.

I have the original Windows XP Pro installation CD-ROM disc.

Is it possible to start up from my installation disc?

Thank you.
Dave

Correction: I am using Windows XP Pro (not the home edition)

"DaveP72" wrote:

> My computer has unexpectedly crashed after installing a software CD that
> accompanied a piece of CCTV hardware. The software installed fine and I have
> been using the program fine until I needed to restart after my copy of
> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>
> As as soon as I get to the Windows XP Home screen the computer restarts
> automatically and returns to the plain black screen.
>
> I have tried each one of the options Safe Mode, Safe Mode with Networking,
> Start Windows Normally, Last Known Good...all of which makes no difference.
>
> I have the original Windows XP Pro installation CD-ROM disc.
>
> Is it possible to start up from my installation disc?
>
> Thank you.
> Dave

Dave

Please post a complete Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.

After posting the Stop Error report disconnect all hardware except
keyboard, mouse and monitor? Try a boot to safe mode.

Are the keyboard mouse and monitor wired or wireless?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



DaveP72 wrote:
> Correction: I am using Windows XP Pro (not the home edition)
>
> "DaveP72" wrote:
>
>> My computer has unexpectedly crashed after installing a software CD
>> that accompanied a piece of CCTV hardware. The software installed
>> fine and I have been using the program fine until I needed to
>> restart after my copy of Microsoft Outlook crashed. Now the computer
>> is stuck in a start up loop!
>>
>> As as soon as I get to the Windows XP Home screen the computer
>> restarts automatically and returns to the plain black screen.
>>
>> I have tried each one of the options Safe Mode, Safe Mode with
>> Networking, Start Windows Normally, Last Known Good...all of which
>> makes no difference.
>>
>> I have the original Windows XP Pro installation CD-ROM disc.
>>
>> Is it possible to start up from my installation disc?
>>
>> Thank you.
>> Dave

"DaveP72" <DaveP72@discussions.microsoft.com> wrote in message
news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> My computer has unexpectedly crashed after installing a software CD that
> accompanied a piece of CCTV hardware. The software installed fine and I
> have
> been using the program fine until I needed to restart after my copy of
> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>
> As as soon as I get to the Windows XP Home screen the computer restarts
> automatically and returns to the plain black screen.
>
> I have tried each one of the options Safe Mode, Safe Mode with Networking,
> Start Windows Normally, Last Known Good...all of which makes no
> difference.
>
> I have the original Windows XP Pro installation CD-ROM disc.
>
> Is it possible to start up from my installation disc?
>
> Thank you.
> Dave

A manual System Restore is probably your best bet:
http://support.microsoft.com/kb/307545. If you have a suitable boot CD (e.g.
a Bart PE boot CD) then you can proably shorten the process by manually
restoring one of the System Restore "System" hives to the
c:\windows\system32\config folder. - On a humorous note: You write "My
computer has unexpectedly crashed . . .". Do you sometimes expect your
computer to crash? :-)

yes, boot up with your
windows cd and select
repair to initiate the
recovery console.

after you log in and get
to the disk prompt run
the following commands:

chkdsk /p
fixboot

then "exit" remove cd
and enjoy.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> My computer has unexpectedly crashed after installing a software CD that
> accompanied a piece of CCTV hardware. The software installed fine and I have
> been using the program fine until I needed to restart after my copy of
> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>
> As as soon as I get to the Windows XP Home screen the computer restarts
> automatically and returns to the plain black screen.
>
> I have tried each one of the options Safe Mode, Safe Mode with Networking,
> Start Windows Normally, Last Known Good...all of which makes no difference.
>
> I have the original Windows XP Pro installation CD-ROM disc.
>
> Is it possible to start up from my installation disc?
>
> Thank you.
> Dave

Thanks Gerry,

I am not at the machine right now, but I will try this first tomorrow morning.

Thanks for getting back to me.

Dave

"Gerry" wrote:

> Dave
>
> Please post a complete Stop Error report.
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Keep pressing the F8
> key during Start-Up and select option - Disable automatic restart on
> system failure. Do not re-enable automatic restart on system failure.
>
> After posting the Stop Error report disconnect all hardware except
> keyboard, mouse and monitor? Try a boot to safe mode.
>
> Are the keyboard mouse and monitor wired or wireless?
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> DaveP72 wrote:
> > Correction: I am using Windows XP Pro (not the home edition)
> >
> > "DaveP72" wrote:
> >
> >> My computer has unexpectedly crashed after installing a software CD
> >> that accompanied a piece of CCTV hardware. The software installed
> >> fine and I have been using the program fine until I needed to
> >> restart after my copy of Microsoft Outlook crashed. Now the computer
> >> is stuck in a start up loop!
> >>
> >> As as soon as I get to the Windows XP Home screen the computer
> >> restarts automatically and returns to the plain black screen.
> >>
> >> I have tried each one of the options Safe Mode, Safe Mode with
> >> Networking, Start Windows Normally, Last Known Good...all of which
> >> makes no difference.
> >>
> >> I have the original Windows XP Pro installation CD-ROM disc.
> >>
> >> Is it possible to start up from my installation disc?
> >>
> >> Thank you.
> >> Dave
>
>

Still can't get out the Mac mind set. I will give this a try if I still can't
get it working using the other methods mentioned here ;o)

Dave

I come from an Apple Mac environment where crashes seemed to happen to me
all of the time. I rarely have to hurl verbal abuse at my PC these days ;o)

"Pegasus [MVP]" wrote:

>
> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message
> news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> > My computer has unexpectedly crashed after installing a software CD that
> > accompanied a piece of CCTV hardware. The software installed fine and I
> > have
> > been using the program fine until I needed to restart after my copy of
> > Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
> >
> > As as soon as I get to the Windows XP Home screen the computer restarts
> > automatically and returns to the plain black screen.
> >
> > I have tried each one of the options Safe Mode, Safe Mode with Networking,
> > Start Windows Normally, Last Known Good...all of which makes no
> > difference.
> >
> > I have the original Windows XP Pro installation CD-ROM disc.
> >
> > Is it possible to start up from my installation disc?
> >
> > Thank you.
> > Dave
>
> A manual System Restore is probably your best bet:
> http://support.microsoft.com/kb/307545. If you have a suitable boot CD (e.g.
> a Bart PE boot CD) then you can proably shorten the process by manually
> restoring one of the System Restore "System" hives to the
> c:\windows\system32\config folder. - On a humorous note: You write "My
> computer has unexpectedly crashed . . .". Do you sometimes expect your
> computer to crash? :-)
>
>
>

Hi Gerry,

Here are the error report details;

A problem has been detected and windows has been shut down to prevent damage
to your computer

PAGE_FAULT_IN_NONPAGED_AREA

Technical Details;
***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC, 0X00000000)

I then tried booting in safe mode but it didn't make any difference. I do
not use any wireless devices.

"Gerry" wrote:

> Dave
>
> Please post a complete Stop Error report.
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Keep pressing the F8
> key during Start-Up and select option - Disable automatic restart on
> system failure. Do not re-enable automatic restart on system failure.
>
> After posting the Stop Error report disconnect all hardware except
> keyboard, mouse and monitor? Try a boot to safe mode.
>
> Are the keyboard mouse and monitor wired or wireless?
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> DaveP72 wrote:
> > Correction: I am using Windows XP Pro (not the home edition)
> >
> > "DaveP72" wrote:
> >
> >> My computer has unexpectedly crashed after installing a software CD
> >> that accompanied a piece of CCTV hardware. The software installed
> >> fine and I have been using the program fine until I needed to
> >> restart after my copy of Microsoft Outlook crashed. Now the computer
> >> is stuck in a start up loop!
> >>
> >> As as soon as I get to the Windows XP Home screen the computer
> >> restarts automatically and returns to the plain black screen.
> >>
> >> I have tried each one of the options Safe Mode, Safe Mode with
> >> Networking, Start Windows Normally, Last Known Good...all of which
> >> makes no difference.
> >>
> >> I have the original Windows XP Pro installation CD-ROM disc.
> >>
> >> Is it possible to start up from my installation disc?
> >>
> >> Thank you.
> >> Dave
>
>

The absolute first thing to do is to run chkdsk /f on your drive. It seems
that your file system is corrupted. You can boot from a CD like Bart PE or
any CD that will allow you to check the disk and fix file system errors.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"DaveP72" <DaveP72@discussions.microsoft.com> wrote in message
news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> My computer has unexpectedly crashed after installing a software CD that
> accompanied a piece of CCTV hardware. The software installed fine and I
> have
> been using the program fine until I needed to restart after my copy of
> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>
> As as soon as I get to the Windows XP Home screen the computer restarts
> automatically and returns to the plain black screen.
>
> I have tried each one of the options Safe Mode, Safe Mode with Networking,
> Start Windows Normally, Last Known Good...all of which makes no
> difference.
>
> I have the original Windows XP Pro installation CD-ROM disc.
>
> Is it possible to start up from my installation disc?
>
> Thank you.
> Dave

Dave

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793437.aspx

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Requested data was not in memory. An invalid system memory address was
referenced. Defective memory (including main memory, L2 RAM cache, video
RAM) or incompatible software (including remote control and antivirus
software) might cause this Stop message, as may other hardware problems
(e.g., incorrect SCSI termination or a flawed PCI card).
Source: http://aumha.org/a/stop.htm

Have you made any recent changes to RAM memory? How mamany memory sticks
are installed?

What is your computer make and model?

What is the make and model of the CCTV hardware and is there a name on
the software CD?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


DaveP72 wrote:
> Hi Gerry,
>
> Here are the error report details;
>
> A problem has been detected and windows has been shut down to prevent
> damage to your computer
>
> PAGE_FAULT_IN_NONPAGED_AREA
>
> Technical Details;
> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC, 0X00000000)
>
> I then tried booting in safe mode but it didn't make any difference.
> I do not use any wireless devices.
>
> "Gerry" wrote:
>
>> Dave
>>
>> Please post a complete Stop Error report.
>>
>> Disable automatic restart on system failure. This should help by
>> allowing time to write down the STOP code properly. Keep pressing
>> the F8 key during Start-Up and select option - Disable automatic
>> restart on system failure. Do not re-enable automatic restart on
>> system failure.
>>
>> After posting the Stop Error report disconnect all hardware except
>> keyboard, mouse and monitor? Try a boot to safe mode.
>>
>> Are the keyboard mouse and monitor wired or wireless?
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> DaveP72 wrote:
>>> Correction: I am using Windows XP Pro (not the home edition)
>>>
>>> "DaveP72" wrote:
>>>
>>>> My computer has unexpectedly crashed after installing a software CD
>>>> that accompanied a piece of CCTV hardware. The software installed
>>>> fine and I have been using the program fine until I needed to
>>>> restart after my copy of Microsoft Outlook crashed. Now the
>>>> computer is stuck in a start up loop!
>>>>
>>>> As as soon as I get to the Windows XP Home screen the computer
>>>> restarts automatically and returns to the plain black screen.
>>>>
>>>> I have tried each one of the options Safe Mode, Safe Mode with
>>>> Networking, Start Windows Normally, Last Known Good...all of which
>>>> makes no difference.
>>>>
>>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>>
>>>> Is it possible to start up from my installation disc?
>>>>
>>>> Thank you.
>>>> Dave

Would replacing the RAM possibly fix the problem?

I do not know the make and model of my computer - do need to know the name
of the processor?

The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
Code: N82GB
Made by Maplins Electronics UK

There is nothing written on the software CD.


"Gerry" wrote:

> Dave
>
> Background information on Stop Error message
> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
>
> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
> Requested data was not in memory. An invalid system memory address was
> referenced. Defective memory (including main memory, L2 RAM cache, video
> RAM) or incompatible software (including remote control and antivirus
> software) might cause this Stop message, as may other hardware problems
> (e.g., incorrect SCSI termination or a flawed PCI card).
> Source: http://aumha.org/a/stop.htm
>
> Have you made any recent changes to RAM memory? How mamany memory sticks
> are installed?
>
> What is your computer make and model?
>
> What is the make and model of the CCTV hardware and is there a name on
> the software CD?
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> DaveP72 wrote:
> > Hi Gerry,
> >
> > Here are the error report details;
> >
> > A problem has been detected and windows has been shut down to prevent
> > damage to your computer
> >
> > PAGE_FAULT_IN_NONPAGED_AREA
> >
> > Technical Details;
> > ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC, 0X00000000)
> >
> > I then tried booting in safe mode but it didn't make any difference.
> > I do not use any wireless devices.
> >
> > "Gerry" wrote:
> >
> >> Dave
> >>
> >> Please post a complete Stop Error report.
> >>
> >> Disable automatic restart on system failure. This should help by
> >> allowing time to write down the STOP code properly. Keep pressing
> >> the F8 key during Start-Up and select option - Disable automatic
> >> restart on system failure. Do not re-enable automatic restart on
> >> system failure.
> >>
> >> After posting the Stop Error report disconnect all hardware except
> >> keyboard, mouse and monitor? Try a boot to safe mode.
> >>
> >> Are the keyboard mouse and monitor wired or wireless?
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >>
> >> DaveP72 wrote:
> >>> Correction: I am using Windows XP Pro (not the home edition)
> >>>
> >>> "DaveP72" wrote:
> >>>
> >>>> My computer has unexpectedly crashed after installing a software CD
> >>>> that accompanied a piece of CCTV hardware. The software installed
> >>>> fine and I have been using the program fine until I needed to
> >>>> restart after my copy of Microsoft Outlook crashed. Now the
> >>>> computer is stuck in a start up loop!
> >>>>
> >>>> As as soon as I get to the Windows XP Home screen the computer
> >>>> restarts automatically and returns to the plain black screen.
> >>>>
> >>>> I have tried each one of the options Safe Mode, Safe Mode with
> >>>> Networking, Start Windows Normally, Last Known Good...all of which
> >>>> makes no difference.
> >>>>
> >>>> I have the original Windows XP Pro installation CD-ROM disc.
> >>>>
> >>>> Is it possible to start up from my installation disc?
> >>>>
> >>>> Thank you.
> >>>> Dave
>
>

Hello, Thanks for the advice. I have just followed this proceedure, but it
hasn't worked. I still get the blue screen with the
PAGE_FAULT_IN_NONPAGED_AREA message.

"db" wrote:

> yes, boot up with your
> windows cd and select
> repair to initiate the
> recovery console.
>
> after you log in and get
> to the disk prompt run
> the following commands:
>
> chkdsk /p
> fixboot
>
> then "exit" remove cd
> and enjoy.
>
> --
>
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - Microsoft Partner
> - ********.com
> ~~~~~~~~~~"share the nirvana" - dbZen
>
> >
> >
>
> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> > My computer has unexpectedly crashed after installing a software CD that
> > accompanied a piece of CCTV hardware. The software installed fine and I have
> > been using the program fine until I needed to restart after my copy of
> > Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
> >
> > As as soon as I get to the Windows XP Home screen the computer restarts
> > automatically and returns to the plain black screen.
> >
> > I have tried each one of the options Safe Mode, Safe Mode with Networking,
> > Start Windows Normally, Last Known Good...all of which makes no difference.
> >
> > I have the original Windows XP Pro installation CD-ROM disc.
> >
> > Is it possible to start up from my installation disc?
> >
> > Thank you.
> > Dave
>

Try using the Recovery Console and the DISABLE command to see if you can
disable the CCTV driver. Use the LISTSVC command to see a list of services.

http://support.microsoft.com/?id=314058
Description of the Windows XP Recovery Console for advanced users

John

DaveP72 wrote:
> Hello, Thanks for the advice. I have just followed this proceedure, but it
> hasn't worked. I still get the blue screen with the
> PAGE_FAULT_IN_NONPAGED_AREA message.
>
> "db" wrote:
>
>> yes, boot up with your
>> windows cd and select
>> repair to initiate the
>> recovery console.
>>
>> after you log in and get
>> to the disk prompt run
>> the following commands:
>>
>> chkdsk /p
>> fixboot
>>
>> then "exit" remove cd
>> and enjoy.
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen
>>
>>>
>> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
>>> My computer has unexpectedly crashed after installing a software CD that
>>> accompanied a piece of CCTV hardware. The software installed fine and I have
>>> been using the program fine until I needed to restart after my copy of
>>> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>>>
>>> As as soon as I get to the Windows XP Home screen the computer restarts
>>> automatically and returns to the plain black screen.
>>>
>>> I have tried each one of the options Safe Mode, Safe Mode with Networking,
>>> Start Windows Normally, Last Known Good...all of which makes no difference.
>>>
>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>
>>> Is it possible to start up from my installation disc?
>>>
>>> Thank you.
>>> Dave

DaveP72

You can test RAM.
http://oca.microsoft.com/en/windiag.asp

What is your motherboard make and model?

How many RAM sticks does your computer have?

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

What does the Software CD Instruction manual have to say about drivers?
Otherwise ask at Maplins.



--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

DaveP72 wrote:
> Would replacing the RAM possibly fix the problem?
>
> I do not know the make and model of my computer - do need to know the
> name of the processor?
>
> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
> Code: N82GB
> Made by Maplins Electronics UK
>
> There is nothing written on the software CD.
>
>
> "Gerry" wrote:
>
>> Dave
>>
>> Background information on Stop Error message
>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
>>
>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
>> Requested data was not in memory. An invalid system memory address
>> was referenced. Defective memory (including main memory, L2 RAM
>> cache, video RAM) or incompatible software (including remote control
>> and antivirus software) might cause this Stop message, as may other
>> hardware problems (e.g., incorrect SCSI termination or a flawed PCI
>> card).
>> Source: http://aumha.org/a/stop.htm
>>
>> Have you made any recent changes to RAM memory? How mamany memory
>> sticks are installed?
>>
>> What is your computer make and model?
>>
>> What is the make and model of the CCTV hardware and is there a name
>> on the software CD?
>>
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> DaveP72 wrote:
>>> Hi Gerry,
>>>
>>> Here are the error report details;
>>>
>>> A problem has been detected and windows has been shut down to
>>> prevent damage to your computer
>>>
>>> PAGE_FAULT_IN_NONPAGED_AREA
>>>
>>> Technical Details;
>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC, 0X00000000)
>>>
>>> I then tried booting in safe mode but it didn't make any difference.
>>> I do not use any wireless devices.
>>>
>>> "Gerry" wrote:
>>>
>>>> Dave
>>>>
>>>> Please post a complete Stop Error report.
>>>>
>>>> Disable automatic restart on system failure. This should help by
>>>> allowing time to write down the STOP code properly. Keep pressing
>>>> the F8 key during Start-Up and select option - Disable automatic
>>>> restart on system failure. Do not re-enable automatic restart on
>>>> system failure.
>>>>
>>>> After posting the Stop Error report disconnect all hardware except
>>>> keyboard, mouse and monitor? Try a boot to safe mode.
>>>>
>>>> Are the keyboard mouse and monitor wired or wireless?
>>>>
>>>> --
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>>
>>>> DaveP72 wrote:
>>>>> Correction: I am using Windows XP Pro (not the home edition)
>>>>>
>>>>> "DaveP72" wrote:
>>>>>
>>>>>> My computer has unexpectedly crashed after installing a software
>>>>>> CD that accompanied a piece of CCTV hardware. The software
>>>>>> installed fine and I have been using the program fine until I
>>>>>> needed to restart after my copy of Microsoft Outlook crashed.
>>>>>> Now the computer is stuck in a start up loop!
>>>>>>
>>>>>> As as soon as I get to the Windows XP Home screen the computer
>>>>>> restarts automatically and returns to the plain black screen.
>>>>>>
>>>>>> I have tried each one of the options Safe Mode, Safe Mode with
>>>>>> Networking, Start Windows Normally, Last Known Good...all of
>>>>>> which makes no difference.
>>>>>>
>>>>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>>>>
>>>>>> Is it possible to start up from my installation disc?
>>>>>>
>>>>>> Thank you.
>>>>>> Dave

ok, so the start up
loop would have
cleared up with the
commands you ran
from the disk prompt.

now the basis of the
system corruption is
presented in the error
message.

you might try to uninstall
the cctv since it is not
being cooperative with
your system.

here is some more info
on that error message:

http://tinyurl.com/n4nhf4



--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:C206FCD1-63FB-4B3B-B049-858B462C210E@microsoft.com...
> Hello, Thanks for the advice. I have just followed this proceedure, but it
> hasn't worked. I still get the blue screen with the
> PAGE_FAULT_IN_NONPAGED_AREA message.
>
> "db" wrote:
>
>> yes, boot up with your
>> windows cd and select
>> repair to initiate the
>> recovery console.
>>
>> after you log in and get
>> to the disk prompt run
>> the following commands:
>>
>> chkdsk /p
>> fixboot
>>
>> then "exit" remove cd
>> and enjoy.
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen
>>
>> >
>> >
>>
>> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
>> > My computer has unexpectedly crashed after installing a software CD that
>> > accompanied a piece of CCTV hardware. The software installed fine and I have
>> > been using the program fine until I needed to restart after my copy of
>> > Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>> >
>> > As as soon as I get to the Windows XP Home screen the computer restarts
>> > automatically and returns to the plain black screen.
>> >
>> > I have tried each one of the options Safe Mode, Safe Mode with Networking,
>> > Start Windows Normally, Last Known Good...all of which makes no difference.
>> >
>> > I have the original Windows XP Pro installation CD-ROM disc.
>> >
>> > Is it possible to start up from my installation disc?
>> >
>> > Thank you.
>> > Dave
>>