I opened up the tower and notice there is one stick of RAM fitted.

I have not run the RAM diagnostic program just yet as I am having trouble
formating the only floppy disc that I can find (i don't use them much these
days).

Here is the info about the system;

BIOS Version: K7S41 BIOS P1.70
Processor Type: AMD Sempron (tm) 2600+
Processor Spedd: 1833MHz
L1 Cache Size: 128KB
L2 Cache Size: 256KB
Total Memory: 512MB with 64MB shared memory
DDR1: 512MB/166MHz(DDR333)
DDR2: None

The Maplins instruction manual is more like a user manual and doesn't
mention anthing about drivers.

Thanks for the links and for helping out with this.

"Gerry" wrote:

> DaveP72
>
> You can test RAM.
> http://oca.microsoft.com/en/windiag.asp
>
> What is your motherboard make and model?
>
> How many RAM sticks does your computer have?
>
> This freeware programme is excellent for getting information about
> your computer:Everest Home Edition (freeware)
> http://www.majorgeeks.com/download4181.html
>
> Tip: To copy select Report, Quick Report, Plain Text, highlight
> required text, right click and select copy. However, whilst this is
> fine for posting small amounts of information into newsgroup messages
> longer reports will irritate other newsgroup subscribers.
>
> What does the Software CD Instruction manual have to say about drivers?
> Otherwise ask at Maplins.
>
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> DaveP72 wrote:
> > Would replacing the RAM possibly fix the problem?
> >
> > I do not know the make and model of my computer - do need to know the
> > name of the processor?
> >
> > The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
> > Code: N82GB
> > Made by Maplins Electronics UK
> >
> > There is nothing written on the software CD.
> >
> >
> > "Gerry" wrote:
> >
> >> Dave
> >>
> >> Background information on Stop Error message
> >> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
> >>
> >> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
> >> Requested data was not in memory. An invalid system memory address
> >> was referenced. Defective memory (including main memory, L2 RAM
> >> cache, video RAM) or incompatible software (including remote control
> >> and antivirus software) might cause this Stop message, as may other
> >> hardware problems (e.g., incorrect SCSI termination or a flawed PCI
> >> card).
> >> Source: http://aumha.org/a/stop.htm
> >>
> >> Have you made any recent changes to RAM memory? How mamany memory
> >> sticks are installed?
> >>
> >> What is your computer make and model?
> >>
> >> What is the make and model of the CCTV hardware and is there a name
> >> on the software CD?
> >>
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >> DaveP72 wrote:
> >>> Hi Gerry,
> >>>
> >>> Here are the error report details;
> >>>
> >>> A problem has been detected and windows has been shut down to
> >>> prevent damage to your computer
> >>>
> >>> PAGE_FAULT_IN_NONPAGED_AREA
> >>>
> >>> Technical Details;
> >>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC, 0X00000000)
> >>>
> >>> I then tried booting in safe mode but it didn't make any difference.
> >>> I do not use any wireless devices.
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> Dave
> >>>>
> >>>> Please post a complete Stop Error report.
> >>>>
> >>>> Disable automatic restart on system failure. This should help by
> >>>> allowing time to write down the STOP code properly. Keep pressing
> >>>> the F8 key during Start-Up and select option - Disable automatic
> >>>> restart on system failure. Do not re-enable automatic restart on
> >>>> system failure.
> >>>>
> >>>> After posting the Stop Error report disconnect all hardware except
> >>>> keyboard, mouse and monitor? Try a boot to safe mode.
> >>>>
> >>>> Are the keyboard mouse and monitor wired or wireless?
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>>
> >>>>
> >>>> DaveP72 wrote:
> >>>>> Correction: I am using Windows XP Pro (not the home edition)
> >>>>>
> >>>>> "DaveP72" wrote:
> >>>>>
> >>>>>> My computer has unexpectedly crashed after installing a software
> >>>>>> CD that accompanied a piece of CCTV hardware. The software
> >>>>>> installed fine and I have been using the program fine until I
> >>>>>> needed to restart after my copy of Microsoft Outlook crashed.
> >>>>>> Now the computer is stuck in a start up loop!
> >>>>>>
> >>>>>> As as soon as I get to the Windows XP Home screen the computer
> >>>>>> restarts automatically and returns to the plain black screen.
> >>>>>>
> >>>>>> I have tried each one of the options Safe Mode, Safe Mode with
> >>>>>> Networking, Start Windows Normally, Last Known Good...all of
> >>>>>> which makes no difference.
> >>>>>>
> >>>>>> I have the original Windows XP Pro installation CD-ROM disc.
> >>>>>>
> >>>>>> Is it possible to start up from my installation disc?
> >>>>>>
> >>>>>> Thank you.
> >>>>>> Dave
>
>

Dave

Looks like an Asrock motherboard
http://www.asrock.com/mb/overview.asp?Model=K7S41

Check whether there is a K7S41 on the board. Also get the precise
details on the memory stick.

I would ask the technical support staff in your local branch of Maplins.
There are helpful in Kidderminster if not always 100% on the ball but
they will have off site support. The product you purchase has a lengthy
warranty.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


DaveP72 wrote:
> I opened up the tower and notice there is one stick of RAM fitted.
>
> I have not run the RAM diagnostic program just yet as I am having
> trouble formating the only floppy disc that I can find (i don't use
> them much these days).
>
> Here is the info about the system;
>
> BIOS Version: K7S41 BIOS P1.70
> Processor Type: AMD Sempron (tm) 2600+
> Processor Spedd: 1833MHz
> L1 Cache Size: 128KB
> L2 Cache Size: 256KB
> Total Memory: 512MB with 64MB shared memory
> DDR1: 512MB/166MHz(DDR333)
> DDR2: None
>
> The Maplins instruction manual is more like a user manual and doesn't
> mention anthing about drivers.
>
> Thanks for the links and for helping out with this.
>
> "Gerry" wrote:
>
>> DaveP72
>>
>> You can test RAM.
>> http://oca.microsoft.com/en/windiag.asp
>>
>> What is your motherboard make and model?
>>
>> How many RAM sticks does your computer have?
>>
>> This freeware programme is excellent for getting information about
>> your computer:Everest Home Edition (freeware)
>> http://www.majorgeeks.com/download4181.html
>>
>> Tip: To copy select Report, Quick Report, Plain Text, highlight
>> required text, right click and select copy. However, whilst this is
>> fine for posting small amounts of information into newsgroup messages
>> longer reports will irritate other newsgroup subscribers.
>>
>> What does the Software CD Instruction manual have to say about
>> drivers? Otherwise ask at Maplins.
>>
>>
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> DaveP72 wrote:
>>> Would replacing the RAM possibly fix the problem?
>>>
>>> I do not know the make and model of my computer - do need to know
>>> the name of the processor?
>>>
>>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
>>> Code: N82GB
>>> Made by Maplins Electronics UK
>>>
>>> There is nothing written on the software CD.
>>>
>>>
>>> "Gerry" wrote:
>>>
>>>> Dave
>>>>
>>>> Background information on Stop Error message
>>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
>>>>
>>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
>>>> Requested data was not in memory. An invalid system memory address
>>>> was referenced. Defective memory (including main memory, L2 RAM
>>>> cache, video RAM) or incompatible software (including remote
>>>> control and antivirus software) might cause this Stop message, as
>>>> may other hardware problems (e.g., incorrect SCSI termination or a
>>>> flawed PCI card).
>>>> Source: http://aumha.org/a/stop.htm
>>>>
>>>> Have you made any recent changes to RAM memory? How mamany memory
>>>> sticks are installed?
>>>>
>>>> What is your computer make and model?
>>>>
>>>> What is the make and model of the CCTV hardware and is there a name
>>>> on the software CD?
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>> DaveP72 wrote:
>>>>> Hi Gerry,
>>>>>
>>>>> Here are the error report details;
>>>>>
>>>>> A problem has been detected and windows has been shut down to
>>>>> prevent damage to your computer
>>>>>
>>>>> PAGE_FAULT_IN_NONPAGED_AREA
>>>>>
>>>>> Technical Details;
>>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
>>>>> 0X00000000)
>>>>>
>>>>> I then tried booting in safe mode but it didn't make any
>>>>> difference. I do not use any wireless devices.
>>>>>
>>>>> "Gerry" wrote:
>>>>>
>>>>>> Dave
>>>>>>
>>>>>> Please post a complete Stop Error report.
>>>>>>
>>>>>> Disable automatic restart on system failure. This should help by
>>>>>> allowing time to write down the STOP code properly. Keep pressing
>>>>>> the F8 key during Start-Up and select option - Disable automatic
>>>>>> restart on system failure. Do not re-enable automatic restart on
>>>>>> system failure.
>>>>>>
>>>>>> After posting the Stop Error report disconnect all hardware
>>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
>>>>>>
>>>>>> Are the keyboard mouse and monitor wired or wireless?
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Gerry
>>>>>> ~~~~
>>>>>> FCA
>>>>>> Stourport, England
>>>>>> Enquire, plan and execute
>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>
>>>>>>
>>>>>>
>>>>>> DaveP72 wrote:
>>>>>>> Correction: I am using Windows XP Pro (not the home edition)
>>>>>>>
>>>>>>> "DaveP72" wrote:
>>>>>>>
>>>>>>>> My computer has unexpectedly crashed after installing a
>>>>>>>> software CD that accompanied a piece of CCTV hardware. The
>>>>>>>> software installed fine and I have been using the program fine
>>>>>>>> until I needed to restart after my copy of Microsoft Outlook
>>>>>>>> crashed. Now the computer is stuck in a start up loop!
>>>>>>>>
>>>>>>>> As as soon as I get to the Windows XP Home screen the computer
>>>>>>>> restarts automatically and returns to the plain black screen.
>>>>>>>>
>>>>>>>> I have tried each one of the options Safe Mode, Safe Mode with
>>>>>>>> Networking, Start Windows Normally, Last Known Good...all of
>>>>>>>> which makes no difference.
>>>>>>>>
>>>>>>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>>>>>>
>>>>>>>> Is it possible to start up from my installation disc?
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>> Dave

Hello John,

I used the LISTSVC that you have suggested and found a list of drivers
installed, but I am trying to determine which are the last drivers installed.
I s there are way of listing them in order of 'date installed' as the list is
in Alphabetical order only?

Thanks,
Dave

"John John - MVP" wrote:

> Try using the Recovery Console and the DISABLE command to see if you can
> disable the CCTV driver. Use the LISTSVC command to see a list of services.
>
> http://support.microsoft.com/?id=314058
> Description of the Windows XP Recovery Console for advanced users
>
> John
>
> DaveP72 wrote:
> > Hello, Thanks for the advice. I have just followed this proceedure, but it
> > hasn't worked. I still get the blue screen with the
> > PAGE_FAULT_IN_NONPAGED_AREA message.
> >
> > "db" wrote:
> >
> >> yes, boot up with your
> >> windows cd and select
> >> repair to initiate the
> >> recovery console.
> >>
> >> after you log in and get
> >> to the disk prompt run
> >> the following commands:
> >>
> >> chkdsk /p
> >> fixboot
> >>
> >> then "exit" remove cd
> >> and enjoy.
> >>
> >> --
> >>
> >> db·´¯`·...¸><)))º>
> >> DatabaseBen, Retired Professional
> >> - Systems Analyst
> >> - Database Developer
> >> - Accountancy
> >> - Veteran of the Armed Forces
> >> - Microsoft Partner
> >> - ********.com
> >> ~~~~~~~~~~"share the nirvana" - dbZen
> >>
> >>>
> >> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
> >>> My computer has unexpectedly crashed after installing a software CD that
> >>> accompanied a piece of CCTV hardware. The software installed fine and I have
> >>> been using the program fine until I needed to restart after my copy of
> >>> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
> >>>
> >>> As as soon as I get to the Windows XP Home screen the computer restarts
> >>> automatically and returns to the plain black screen.
> >>>
> >>> I have tried each one of the options Safe Mode, Safe Mode with Networking,
> >>> Start Windows Normally, Last Known Good...all of which makes no difference.
> >>>
> >>> I have the original Windows XP Pro installation CD-ROM disc.
> >>>
> >>> Is it possible to start up from my installation disc?
> >>>
> >>> Thank you.
> >>> Dave
>

Hello Gerry,

Still haven't got the computer running. I have emailed technical support at
Maplins and asked them to list the drivers for the CCTV.

I tried replacing the 512MB RAM stick completely as well as doubling the RAM
with an extra stick of 512MB (total 1.024GB) and restarting the machine but I
get exactlly the same error as before in each case.

The motherboard has a slot marked K7S41 which is empty.

Dave


"Gerry" wrote:

> Dave
>
> Looks like an Asrock motherboard
> http://www.asrock.com/mb/overview.asp?Model=K7S41
>
> Check whether there is a K7S41 on the board. Also get the precise
> details on the memory stick.
>
> I would ask the technical support staff in your local branch of Maplins.
> There are helpful in Kidderminster if not always 100% on the ball but
> they will have off site support. The product you purchase has a lengthy
> warranty.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> DaveP72 wrote:
> > I opened up the tower and notice there is one stick of RAM fitted.
> >
> > I have not run the RAM diagnostic program just yet as I am having
> > trouble formating the only floppy disc that I can find (i don't use
> > them much these days).
> >
> > Here is the info about the system;
> >
> > BIOS Version: K7S41 BIOS P1.70
> > Processor Type: AMD Sempron (tm) 2600+
> > Processor Spedd: 1833MHz
> > L1 Cache Size: 128KB
> > L2 Cache Size: 256KB
> > Total Memory: 512MB with 64MB shared memory
> > DDR1: 512MB/166MHz(DDR333)
> > DDR2: None
> >
> > The Maplins instruction manual is more like a user manual and doesn't
> > mention anthing about drivers.
> >
> > Thanks for the links and for helping out with this.
> >
> > "Gerry" wrote:
> >
> >> DaveP72
> >>
> >> You can test RAM.
> >> http://oca.microsoft.com/en/windiag.asp
> >>
> >> What is your motherboard make and model?
> >>
> >> How many RAM sticks does your computer have?
> >>
> >> This freeware programme is excellent for getting information about
> >> your computer:Everest Home Edition (freeware)
> >> http://www.majorgeeks.com/download4181.html
> >>
> >> Tip: To copy select Report, Quick Report, Plain Text, highlight
> >> required text, right click and select copy. However, whilst this is
> >> fine for posting small amounts of information into newsgroup messages
> >> longer reports will irritate other newsgroup subscribers.
> >>
> >> What does the Software CD Instruction manual have to say about
> >> drivers? Otherwise ask at Maplins.
> >>
> >>
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >> DaveP72 wrote:
> >>> Would replacing the RAM possibly fix the problem?
> >>>
> >>> I do not know the make and model of my computer - do need to know
> >>> the name of the processor?
> >>>
> >>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
> >>> Code: N82GB
> >>> Made by Maplins Electronics UK
> >>>
> >>> There is nothing written on the software CD.
> >>>
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> Dave
> >>>>
> >>>> Background information on Stop Error message
> >>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
> >>>>
> >>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
> >>>> Requested data was not in memory. An invalid system memory address
> >>>> was referenced. Defective memory (including main memory, L2 RAM
> >>>> cache, video RAM) or incompatible software (including remote
> >>>> control and antivirus software) might cause this Stop message, as
> >>>> may other hardware problems (e.g., incorrect SCSI termination or a
> >>>> flawed PCI card).
> >>>> Source: http://aumha.org/a/stop.htm
> >>>>
> >>>> Have you made any recent changes to RAM memory? How mamany memory
> >>>> sticks are installed?
> >>>>
> >>>> What is your computer make and model?
> >>>>
> >>>> What is the make and model of the CCTV hardware and is there a name
> >>>> on the software CD?
> >>>>
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>>
> >>>> DaveP72 wrote:
> >>>>> Hi Gerry,
> >>>>>
> >>>>> Here are the error report details;
> >>>>>
> >>>>> A problem has been detected and windows has been shut down to
> >>>>> prevent damage to your computer
> >>>>>
> >>>>> PAGE_FAULT_IN_NONPAGED_AREA
> >>>>>
> >>>>> Technical Details;
> >>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
> >>>>> 0X00000000)
> >>>>>
> >>>>> I then tried booting in safe mode but it didn't make any
> >>>>> difference. I do not use any wireless devices.
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>> Dave
> >>>>>>
> >>>>>> Please post a complete Stop Error report.
> >>>>>>
> >>>>>> Disable automatic restart on system failure. This should help by
> >>>>>> allowing time to write down the STOP code properly. Keep pressing
> >>>>>> the F8 key during Start-Up and select option - Disable automatic
> >>>>>> restart on system failure. Do not re-enable automatic restart on
> >>>>>> system failure.
> >>>>>>
> >>>>>> After posting the Stop Error report disconnect all hardware
> >>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
> >>>>>>
> >>>>>> Are the keyboard mouse and monitor wired or wireless?
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> DaveP72 wrote:
> >>>>>>> Correction: I am using Windows XP Pro (not the home edition)
> >>>>>>>
> >>>>>>> "DaveP72" wrote:
> >>>>>>>
> >>>>>>>> My computer has unexpectedly crashed after installing a
> >>>>>>>> software CD that accompanied a piece of CCTV hardware. The
> >>>>>>>> software installed fine and I have been using the program fine
> >>>>>>>> until I needed to restart after my copy of Microsoft Outlook
> >>>>>>>> crashed. Now the computer is stuck in a start up loop!
> >>>>>>>>
> >>>>>>>> As as soon as I get to the Windows XP Home screen the computer
> >>>>>>>> restarts automatically and returns to the plain black screen.
> >>>>>>>>
> >>>>>>>> I have tried each one of the options Safe Mode, Safe Mode with
> >>>>>>>> Networking, Start Windows Normally, Last Known Good...all of
> >>>>>>>> which makes no difference.
> >>>>>>>>
> >>>>>>>> I have the original Windows XP Pro installation CD-ROM disc.
> >>>>>>>>
> >>>>>>>> Is it possible to start up from my installation disc?
> >>>>>>>>
> >>>>>>>> Thank you.
> >>>>>>>> Dave
>
>

I don't know for sure, I would have to run the Console to find out. For
more help use the HELP command or use the help switch with the command:
LISTSVC /?

You said this started with the installation of a piece of CCTV hardware,
you can search the internet for the services returned by the LISTSVC
command and find out what they are and which one(s) belong to the CCTV
hardware.

John

DaveP72 wrote:
> Hello John,
>
> I used the LISTSVC that you have suggested and found a list of drivers
> installed, but I am trying to determine which are the last drivers installed.
> I s there are way of listing them in order of 'date installed' as the list is
> in Alphabetical order only?
>
> Thanks,
> Dave
>
> "John John - MVP" wrote:
>
>> Try using the Recovery Console and the DISABLE command to see if you can
>> disable the CCTV driver. Use the LISTSVC command to see a list of services.
>>
>> http://support.microsoft.com/?id=314058
>> Description of the Windows XP Recovery Console for advanced users
>>
>> John
>>
>> DaveP72 wrote:
>>> Hello, Thanks for the advice. I have just followed this proceedure, but it
>>> hasn't worked. I still get the blue screen with the
>>> PAGE_FAULT_IN_NONPAGED_AREA message.
>>>
>>> "db" wrote:
>>>
>>>> yes, boot up with your
>>>> windows cd and select
>>>> repair to initiate the
>>>> recovery console.
>>>>
>>>> after you log in and get
>>>> to the disk prompt run
>>>> the following commands:
>>>>
>>>> chkdsk /p
>>>> fixboot
>>>>
>>>> then "exit" remove cd
>>>> and enjoy.
>>>>
>>>> --
>>>>
>>>> db·´¯`·...¸><)))º>
>>>> DatabaseBen, Retired Professional
>>>> - Systems Analyst
>>>> - Database Developer
>>>> - Accountancy
>>>> - Veteran of the Armed Forces
>>>> - Microsoft Partner
>>>> - ********.com
>>>> ~~~~~~~~~~"share the nirvana" - dbZen
>>>>
>>>> "DaveP72" <DaveP72@discussions.microsoft.com> wrote in message news:B2518DD1-A968-4B9D-A66E-7043C954B2B4@microsoft.com...
>>>>> My computer has unexpectedly crashed after installing a software CD that
>>>>> accompanied a piece of CCTV hardware. The software installed fine and I have
>>>>> been using the program fine until I needed to restart after my copy of
>>>>> Microsoft Outlook crashed. Now the computer is stuck in a start up loop!
>>>>>
>>>>> As as soon as I get to the Windows XP Home screen the computer restarts
>>>>> automatically and returns to the plain black screen.
>>>>>
>>>>> I have tried each one of the options Safe Mode, Safe Mode with Networking,
>>>>> Start Windows Normally, Last Known Good...all of which makes no difference.
>>>>>
>>>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>>>
>>>>> Is it possible to start up from my installation disc?
>>>>>
>>>>> Thank you.
>>>>> Dave

Dave

I went into Maplins in Kidderminster. From the conversation I had I can
make some further suggestions.

When you installed the CCTV software could it be you installed drivers
for Vista rather than Windows XP? Have you looked in the software CD
for dll files? You may be able to do something using recovery console
with some file names.

Have you tried disconnecting the CCTV Recorder and then booting?

Did you restart the computer before the incident with Outlook and did
the system reboot without error?

Do you have anything from Maplin saying it is suitable for use with
Windows XP?

The local store staff refer technical questions they cannot answer to
Head Office as I thought they might.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


DaveP72 wrote:
> Hello Gerry,
>
> Still haven't got the computer running. I have emailed technical
> support at Maplins and asked them to list the drivers for the CCTV.
>
> I tried replacing the 512MB RAM stick completely as well as doubling
> the RAM with an extra stick of 512MB (total 1.024GB) and restarting
> the machine but I get exactlly the same error as before in each case.
>
> The motherboard has a slot marked K7S41 which is empty.
>
> Dave
>
>
> "Gerry" wrote:
>
>> Dave
>>
>> Looks like an Asrock motherboard
>> http://www.asrock.com/mb/overview.asp?Model=K7S41
>>
>> Check whether there is a K7S41 on the board. Also get the precise
>> details on the memory stick.
>>
>> I would ask the technical support staff in your local branch of
>> Maplins. There are helpful in Kidderminster if not always 100% on
>> the ball but they will have off site support. The product you
>> purchase has a lengthy warranty.
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> DaveP72 wrote:
>>> I opened up the tower and notice there is one stick of RAM fitted.
>>>
>>> I have not run the RAM diagnostic program just yet as I am having
>>> trouble formating the only floppy disc that I can find (i don't use
>>> them much these days).
>>>
>>> Here is the info about the system;
>>>
>>> BIOS Version: K7S41 BIOS P1.70
>>> Processor Type: AMD Sempron (tm) 2600+
>>> Processor Spedd: 1833MHz
>>> L1 Cache Size: 128KB
>>> L2 Cache Size: 256KB
>>> Total Memory: 512MB with 64MB shared memory
>>> DDR1: 512MB/166MHz(DDR333)
>>> DDR2: None
>>>
>>> The Maplins instruction manual is more like a user manual and
>>> doesn't mention anthing about drivers.
>>>
>>> Thanks for the links and for helping out with this.
>>>
>>> "Gerry" wrote:
>>>
>>>> DaveP72
>>>>
>>>> You can test RAM.
>>>> http://oca.microsoft.com/en/windiag.asp
>>>>
>>>> What is your motherboard make and model?
>>>>
>>>> How many RAM sticks does your computer have?
>>>>
>>>> This freeware programme is excellent for getting information about
>>>> your computer:Everest Home Edition (freeware)
>>>> http://www.majorgeeks.com/download4181.html
>>>>
>>>> Tip: To copy select Report, Quick Report, Plain Text, highlight
>>>> required text, right click and select copy. However, whilst this is
>>>> fine for posting small amounts of information into newsgroup
>>>> messages longer reports will irritate other newsgroup subscribers.
>>>>
>>>> What does the Software CD Instruction manual have to say about
>>>> drivers? Otherwise ask at Maplins.
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>> DaveP72 wrote:
>>>>> Would replacing the RAM possibly fix the problem?
>>>>>
>>>>> I do not know the make and model of my computer - do need to know
>>>>> the name of the processor?
>>>>>
>>>>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
>>>>> Code: N82GB
>>>>> Made by Maplins Electronics UK
>>>>>
>>>>> There is nothing written on the software CD.
>>>>>
>>>>>
>>>>> "Gerry" wrote:
>>>>>
>>>>>> Dave
>>>>>>
>>>>>> Background information on Stop Error message
>>>>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
>>>>>>
>>>>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
>>>>>> Requested data was not in memory. An invalid system memory
>>>>>> address was referenced. Defective memory (including main memory,
>>>>>> L2 RAM cache, video RAM) or incompatible software (including
>>>>>> remote control and antivirus software) might cause this Stop
>>>>>> message, as may other hardware problems (e.g., incorrect SCSI
>>>>>> termination or a flawed PCI card).
>>>>>> Source: http://aumha.org/a/stop.htm
>>>>>>
>>>>>> Have you made any recent changes to RAM memory? How mamany memory
>>>>>> sticks are installed?
>>>>>>
>>>>>> What is your computer make and model?
>>>>>>
>>>>>> What is the make and model of the CCTV hardware and is there a
>>>>>> name on the software CD?
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Gerry
>>>>>> ~~~~
>>>>>> FCA
>>>>>> Stourport, England
>>>>>> Enquire, plan and execute
>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>
>>>>>>
>>>>>> DaveP72 wrote:
>>>>>>> Hi Gerry,
>>>>>>>
>>>>>>> Here are the error report details;
>>>>>>>
>>>>>>> A problem has been detected and windows has been shut down to
>>>>>>> prevent damage to your computer
>>>>>>>
>>>>>>> PAGE_FAULT_IN_NONPAGED_AREA
>>>>>>>
>>>>>>> Technical Details;
>>>>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
>>>>>>> 0X00000000)
>>>>>>>
>>>>>>> I then tried booting in safe mode but it didn't make any
>>>>>>> difference. I do not use any wireless devices.
>>>>>>>
>>>>>>> "Gerry" wrote:
>>>>>>>
>>>>>>>> Dave
>>>>>>>>
>>>>>>>> Please post a complete Stop Error report.
>>>>>>>>
>>>>>>>> Disable automatic restart on system failure. This should help
>>>>>>>> by allowing time to write down the STOP code properly. Keep
>>>>>>>> pressing the F8 key during Start-Up and select option -
>>>>>>>> Disable automatic restart on system failure. Do not re-enable
>>>>>>>> automatic restart on system failure.
>>>>>>>>
>>>>>>>> After posting the Stop Error report disconnect all hardware
>>>>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
>>>>>>>>
>>>>>>>> Are the keyboard mouse and monitor wired or wireless?
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Hope this helps.
>>>>>>>>
>>>>>>>> Gerry
>>>>>>>> ~~~~
>>>>>>>> FCA
>>>>>>>> Stourport, England
>>>>>>>> Enquire, plan and execute
>>>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> DaveP72 wrote:
>>>>>>>>> Correction: I am using Windows XP Pro (not the home edition)
>>>>>>>>>
>>>>>>>>> "DaveP72" wrote:
>>>>>>>>>
>>>>>>>>>> My computer has unexpectedly crashed after installing a
>>>>>>>>>> software CD that accompanied a piece of CCTV hardware. The
>>>>>>>>>> software installed fine and I have been using the program
>>>>>>>>>> fine until I needed to restart after my copy of Microsoft
>>>>>>>>>> Outlook crashed. Now the computer is stuck in a start up
>>>>>>>>>> loop!
>>>>>>>>>>
>>>>>>>>>> As as soon as I get to the Windows XP Home screen the
>>>>>>>>>> computer restarts automatically and returns to the plain
>>>>>>>>>> black screen.
>>>>>>>>>>
>>>>>>>>>> I have tried each one of the options Safe Mode, Safe Mode
>>>>>>>>>> with Networking, Start Windows Normally, Last Known
>>>>>>>>>> Good...all of which makes no difference.
>>>>>>>>>>
>>>>>>>>>> I have the original Windows XP Pro installation CD-ROM disc.
>>>>>>>>>>
>>>>>>>>>> Is it possible to start up from my installation disc?
>>>>>>>>>>
>>>>>>>>>> Thank you.
>>>>>>>>>> Dave

Hello Gerry,

Thanks for talking to Maplin for me yesterday, I have had a reply from
Maplin tech support and unfortunately they do not have a list of the drivers
for the CCTV unit. Not sure if this was a result of your visit to the Maplin
branch yesterday.

Here is a link to the product page of the N82GB Digital Video Recorder;

http://www.maplin.co.uk/Module.aspx?ModuleNo=224366

The software CD only includes a single installation file
(PCViewerInstall_v2.3.8.exe) I have uploaded it to YouSendIt if you want to
download and have a look.

http://www.yousendit.com/download/cm...YUkwMEYzZUE9PQ

The manual does not specify which operating system should be used.

Microsoft Outlook was running whilst the CCTV program was running at the
same time (1st time run). Outlook crashed completely and that was when I hit
Start > Restart and the computer has not booted up since.

On a seperate note, I notice from searching '0x00000050' that a lot of other
people have posted the same blue screen error 0x00000050 on various forums
the same day as me which is a coincidence. Could this be a Microsoft update
problem I wonder?

Dave



"Gerry" wrote:

> Dave
>
> I went into Maplins in Kidderminster. From the conversation I had I can
> make some further suggestions.
>
> When you installed the CCTV software could it be you installed drivers
> for Vista rather than Windows XP? Have you looked in the software CD
> for dll files? You may be able to do something using recovery console
> with some file names.
>
> Have you tried disconnecting the CCTV Recorder and then booting?
>
> Did you restart the computer before the incident with Outlook and did
> the system reboot without error?
>
> Do you have anything from Maplin saying it is suitable for use with
> Windows XP?
>
> The local store staff refer technical questions they cannot answer to
> Head Office as I thought they might.
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> DaveP72 wrote:
> > Hello Gerry,
> >
> > Still haven't got the computer running. I have emailed technical
> > support at Maplins and asked them to list the drivers for the CCTV.
> >
> > I tried replacing the 512MB RAM stick completely as well as doubling
> > the RAM with an extra stick of 512MB (total 1.024GB) and restarting
> > the machine but I get exactlly the same error as before in each case.
> >
> > The motherboard has a slot marked K7S41 which is empty.
> >
> > Dave
> >
> >
> > "Gerry" wrote:
> >
> >> Dave
> >>
> >> Looks like an Asrock motherboard
> >> http://www.asrock.com/mb/overview.asp?Model=K7S41
> >>
> >> Check whether there is a K7S41 on the board. Also get the precise
> >> details on the memory stick.
> >>
> >> I would ask the technical support staff in your local branch of
> >> Maplins. There are helpful in Kidderminster if not always 100% on
> >> the ball but they will have off site support. The product you
> >> purchase has a lengthy warranty.
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >> DaveP72 wrote:
> >>> I opened up the tower and notice there is one stick of RAM fitted.
> >>>
> >>> I have not run the RAM diagnostic program just yet as I am having
> >>> trouble formating the only floppy disc that I can find (i don't use
> >>> them much these days).
> >>>
> >>> Here is the info about the system;
> >>>
> >>> BIOS Version: K7S41 BIOS P1.70
> >>> Processor Type: AMD Sempron (tm) 2600+
> >>> Processor Spedd: 1833MHz
> >>> L1 Cache Size: 128KB
> >>> L2 Cache Size: 256KB
> >>> Total Memory: 512MB with 64MB shared memory
> >>> DDR1: 512MB/166MHz(DDR333)
> >>> DDR2: None
> >>>
> >>> The Maplins instruction manual is more like a user manual and
> >>> doesn't mention anthing about drivers.
> >>>
> >>> Thanks for the links and for helping out with this.
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> DaveP72
> >>>>
> >>>> You can test RAM.
> >>>> http://oca.microsoft.com/en/windiag.asp
> >>>>
> >>>> What is your motherboard make and model?
> >>>>
> >>>> How many RAM sticks does your computer have?
> >>>>
> >>>> This freeware programme is excellent for getting information about
> >>>> your computer:Everest Home Edition (freeware)
> >>>> http://www.majorgeeks.com/download4181.html
> >>>>
> >>>> Tip: To copy select Report, Quick Report, Plain Text, highlight
> >>>> required text, right click and select copy. However, whilst this is
> >>>> fine for posting small amounts of information into newsgroup
> >>>> messages longer reports will irritate other newsgroup subscribers.
> >>>>
> >>>> What does the Software CD Instruction manual have to say about
> >>>> drivers? Otherwise ask at Maplins.
> >>>>
> >>>>
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>> DaveP72 wrote:
> >>>>> Would replacing the RAM possibly fix the problem?
> >>>>>
> >>>>> I do not know the make and model of my computer - do need to know
> >>>>> the name of the processor?
> >>>>>
> >>>>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
> >>>>> Code: N82GB
> >>>>> Made by Maplins Electronics UK
> >>>>>
> >>>>> There is nothing written on the software CD.
> >>>>>
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>> Dave
> >>>>>>
> >>>>>> Background information on Stop Error message
> >>>>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
> >>>>>>
> >>>>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
> >>>>>> Requested data was not in memory. An invalid system memory
> >>>>>> address was referenced. Defective memory (including main memory,
> >>>>>> L2 RAM cache, video RAM) or incompatible software (including
> >>>>>> remote control and antivirus software) might cause this Stop
> >>>>>> message, as may other hardware problems (e.g., incorrect SCSI
> >>>>>> termination or a flawed PCI card).
> >>>>>> Source: http://aumha.org/a/stop.htm
> >>>>>>
> >>>>>> Have you made any recent changes to RAM memory? How mamany memory
> >>>>>> sticks are installed?
> >>>>>>
> >>>>>> What is your computer make and model?
> >>>>>>
> >>>>>> What is the make and model of the CCTV hardware and is there a
> >>>>>> name on the software CD?
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>
> >>>>>>
> >>>>>> DaveP72 wrote:
> >>>>>>> Hi Gerry,
> >>>>>>>
> >>>>>>> Here are the error report details;
> >>>>>>>
> >>>>>>> A problem has been detected and windows has been shut down to
> >>>>>>> prevent damage to your computer
> >>>>>>>
> >>>>>>> PAGE_FAULT_IN_NONPAGED_AREA
> >>>>>>>
> >>>>>>> Technical Details;
> >>>>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
> >>>>>>> 0X00000000)
> >>>>>>>
> >>>>>>> I then tried booting in safe mode but it didn't make any
> >>>>>>> difference. I do not use any wireless devices.
> >>>>>>>
> >>>>>>> "Gerry" wrote:
> >>>>>>>
> >>>>>>>> Dave
> >>>>>>>>
> >>>>>>>> Please post a complete Stop Error report.
> >>>>>>>>
> >>>>>>>> Disable automatic restart on system failure. This should help
> >>>>>>>> by allowing time to write down the STOP code properly. Keep
> >>>>>>>> pressing the F8 key during Start-Up and select option -
> >>>>>>>> Disable automatic restart on system failure. Do not re-enable
> >>>>>>>> automatic restart on system failure.
> >>>>>>>>
> >>>>>>>> After posting the Stop Error report disconnect all hardware
> >>>>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
> >>>>>>>>
> >>>>>>>> Are the keyboard mouse and monitor wired or wireless?
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Hope this helps.
> >>>>>>>>
> >>>>>>>> Gerry
> >>>>>>>> ~~~~
> >>>>>>>> FCA
> >>>>>>>> Stourport, England
> >>>>>>>> Enquire, plan and execute
> >>>>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> DaveP72 wrote:
> >>>>>>>>> Correction: I am using Windows XP Pro (not the home edition)
> >>>>>>>>>
> >>>>>>>>> "DaveP72" wrote:
> >>>>>>>>>
> >>>>>>>>>> My computer has unexpectedly crashed after installing a
> >>>>>>>>>> software CD that accompanied a piece of CCTV hardware. The
> >>>>>>>>>> software installed fine and I have been using the program
> >>>>>>>>>> fine until I needed to restart after my copy of Microsoft
> >>>>>>>>>> Outlook crashed. Now the computer is stuck in a start up
> >>>>>>>>>> loop!
> >>>>>>>>>>
> >>>>>>>>>> As as soon as I get to the Windows XP Home screen the
> >>>>>>>>>> computer restarts automatically and returns to the plain
> >>>>>>>>>> black screen.
> >>>>>>>>>>
> >>>>>>>>>> I have tried each one of the options Safe Mode, Safe Mode
> >>>>>>>>>> with Networking, Start Windows Normally, Last Known
> >>>>>>>>>> Good...all of which makes no difference.
> >>>>>>>>>>
> >>>>>>>>>> I have the original Windows XP Pro installation CD-ROM disc.
> >>>>>>>>>>
> >>>>>>>>>> Is it possible to start up from my installation disc?
> >>>>>>>>>>
> >>>>>>>>>> Thank you.
> >>>>>>>>>> Dave
>
>

Dave

PCViewer seems to be software available for use with a number of
Security.
http://www.sourcesecurity.com/techni...-pcviewer.html

I cannot find any information regarding software support.

Your link only gives me the option to download and install. This is a
computer which I need for work so I cannot put it at risk.

I think the simplest remedy is going to be to do a clean install of
Windows XP. Do you have data you need to be recover?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

DaveP72 wrote:
> Hello Gerry,
>
> Thanks for talking to Maplin for me yesterday, I have had a reply
> from Maplin tech support and unfortunately they do not have a list of
> the drivers for the CCTV unit. Not sure if this was a result of your
> visit to the Maplin branch yesterday.
>
> Here is a link to the product page of the N82GB Digital Video
> Recorder;
>
> http://www.maplin.co.uk/Module.aspx?ModuleNo=224366
>
> The software CD only includes a single installation file
> (PCViewerInstall_v2.3.8.exe) I have uploaded it to YouSendIt if you
> want to download and have a look.
>
> http://www.yousendit.com/download/cm...YUkwMEYzZUE9PQ
>
> The manual does not specify which operating system should be used.
>
> Microsoft Outlook was running whilst the CCTV program was running at
> the same time (1st time run). Outlook crashed completely and that was
> when I hit Start > Restart and the computer has not booted up since.
>
> On a seperate note, I notice from searching '0x00000050' that a lot
> of other people have posted the same blue screen error 0x00000050 on
> various forums the same day as me which is a coincidence. Could this
> be a Microsoft update problem I wonder?
>
> Dave
>
>
>
> "Gerry" wrote:
>
>> Dave
>>
>> I went into Maplins in Kidderminster. From the conversation I had I
>> can make some further suggestions.
>>
>> When you installed the CCTV software could it be you installed
>> drivers for Vista rather than Windows XP? Have you looked in the
>> software CD for dll files? You may be able to do something using
>> recovery console with some file names.
>>
>> Have you tried disconnecting the CCTV Recorder and then booting?
>>
>> Did you restart the computer before the incident with Outlook and did
>> the system reboot without error?
>>
>> Do you have anything from Maplin saying it is suitable for use with
>> Windows XP?
>>
>> The local store staff refer technical questions they cannot answer to
>> Head Office as I thought they might.
>>
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> DaveP72 wrote:
>>> Hello Gerry,
>>>
>>> Still haven't got the computer running. I have emailed technical
>>> support at Maplins and asked them to list the drivers for the CCTV.
>>>
>>> I tried replacing the 512MB RAM stick completely as well as doubling
>>> the RAM with an extra stick of 512MB (total 1.024GB) and restarting
>>> the machine but I get exactlly the same error as before in each
>>> case.
>>>
>>> The motherboard has a slot marked K7S41 which is empty.
>>>
>>> Dave
>>>
>>>
>>> "Gerry" wrote:
>>>
>>>> Dave
>>>>
>>>> Looks like an Asrock motherboard
>>>> http://www.asrock.com/mb/overview.asp?Model=K7S41
>>>>
>>>> Check whether there is a K7S41 on the board. Also get the
>>>> precise details on the memory stick.
>>>>
>>>> I would ask the technical support staff in your local branch of
>>>> Maplins. There are helpful in Kidderminster if not always 100% on
>>>> the ball but they will have off site support. The product you
>>>> purchase has a lengthy warranty.
>>>>
>>>> --
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>> DaveP72 wrote:
>>>>> I opened up the tower and notice there is one stick of RAM fitted.
>>>>>
>>>>> I have not run the RAM diagnostic program just yet as I am having
>>>>> trouble formating the only floppy disc that I can find (i don't
>>>>> use them much these days).
>>>>>
>>>>> Here is the info about the system;
>>>>>
>>>>> BIOS Version: K7S41 BIOS P1.70
>>>>> Processor Type: AMD Sempron (tm) 2600+
>>>>> Processor Spedd: 1833MHz
>>>>> L1 Cache Size: 128KB
>>>>> L2 Cache Size: 256KB
>>>>> Total Memory: 512MB with 64MB shared memory
>>>>> DDR1: 512MB/166MHz(DDR333)
>>>>> DDR2: None
>>>>>
>>>>> The Maplins instruction manual is more like a user manual and
>>>>> doesn't mention anthing about drivers.
>>>>>
>>>>> Thanks for the links and for helping out with this.
>>>>>
>>>>> "Gerry" wrote:
>>>>>
>>>>>> DaveP72
>>>>>>
>>>>>> You can test RAM.
>>>>>> http://oca.microsoft.com/en/windiag.asp
>>>>>>
>>>>>> What is your motherboard make and model?
>>>>>>
>>>>>> How many RAM sticks does your computer have?
>>>>>>
>>>>>> This freeware programme is excellent for getting information
>>>>>> about your computer:Everest Home Edition (freeware)
>>>>>> http://www.majorgeeks.com/download4181.html
>>>>>>
>>>>>> Tip: To copy select Report, Quick Report, Plain Text, highlight
>>>>>> required text, right click and select copy. However, whilst this
>>>>>> is fine for posting small amounts of information into newsgroup
>>>>>> messages longer reports will irritate other newsgroup
>>>>>> subscribers.
>>>>>>
>>>>>> What does the Software CD Instruction manual have to say about
>>>>>> drivers? Otherwise ask at Maplins.
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Gerry
>>>>>> ~~~~
>>>>>> FCA
>>>>>> Stourport, England
>>>>>> Enquire, plan and execute
>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>
>>>>>> DaveP72 wrote:
>>>>>>> Would replacing the RAM possibly fix the problem?
>>>>>>>
>>>>>>> I do not know the make and model of my computer - do need to
>>>>>>> know the name of the processor?
>>>>>>>
>>>>>>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
>>>>>>> Code: N82GB
>>>>>>> Made by Maplins Electronics UK
>>>>>>>
>>>>>>> There is nothing written on the software CD.
>>>>>>>
>>>>>>>
>>>>>>> "Gerry" wrote:
>>>>>>>
>>>>>>>> Dave
>>>>>>>>
>>>>>>>> Background information on Stop Error message
>>>>>>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
>>>>>>>>
>>>>>>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
>>>>>>>> Requested data was not in memory. An invalid system memory
>>>>>>>> address was referenced. Defective memory (including main
>>>>>>>> memory, L2 RAM cache, video RAM) or incompatible software
>>>>>>>> (including remote control and antivirus software) might cause
>>>>>>>> this Stop message, as may other hardware problems (e.g.,
>>>>>>>> incorrect SCSI termination or a flawed PCI card).
>>>>>>>> Source: http://aumha.org/a/stop.htm
>>>>>>>>
>>>>>>>> Have you made any recent changes to RAM memory? How mamany
>>>>>>>> memory sticks are installed?
>>>>>>>>
>>>>>>>> What is your computer make and model?
>>>>>>>>
>>>>>>>> What is the make and model of the CCTV hardware and is there a
>>>>>>>> name on the software CD?
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Hope this helps.
>>>>>>>>
>>>>>>>> Gerry
>>>>>>>> ~~~~
>>>>>>>> FCA
>>>>>>>> Stourport, England
>>>>>>>> Enquire, plan and execute
>>>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>>>
>>>>>>>>
>>>>>>>> DaveP72 wrote:
>>>>>>>>> Hi Gerry,
>>>>>>>>>
>>>>>>>>> Here are the error report details;
>>>>>>>>>
>>>>>>>>> A problem has been detected and windows has been shut down to
>>>>>>>>> prevent damage to your computer
>>>>>>>>>
>>>>>>>>> PAGE_FAULT_IN_NONPAGED_AREA
>>>>>>>>>
>>>>>>>>> Technical Details;
>>>>>>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
>>>>>>>>> 0X00000000)
>>>>>>>>>
>>>>>>>>> I then tried booting in safe mode but it didn't make any
>>>>>>>>> difference. I do not use any wireless devices.
>>>>>>>>>
>>>>>>>>> "Gerry" wrote:
>>>>>>>>>
>>>>>>>>>> Dave
>>>>>>>>>>
>>>>>>>>>> Please post a complete Stop Error report.
>>>>>>>>>>
>>>>>>>>>> Disable automatic restart on system failure. This should
>>>>>>>>>> help by allowing time to write down the STOP code properly.
>>>>>>>>>> Keep pressing the F8 key during Start-Up and select option -
>>>>>>>>>> Disable automatic restart on system failure. Do not re-enable
>>>>>>>>>> automatic restart on system failure.
>>>>>>>>>>
>>>>>>>>>> After posting the Stop Error report disconnect all hardware
>>>>>>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
>>>>>>>>>>
>>>>>>>>>> Are the keyboard mouse and monitor wired or wireless?
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hope this helps.
>>>>>>>>>>
>>>>>>>>>> Gerry
>>>>>>>>>> ~~~~
>>>>>>>>>> FCA
>>>>>>>>>> Stourport, England
>>>>>>>>>> Enquire, plan and execute
>>>>>>>>>> ~~~~~~~~~~~~~~~~~~~
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> DaveP72 wrote:
>>>>>>>>>>> Correction: I am using Windows XP Pro (not the home
>>>>>>>>>>> edition)
>>>>>>>>>>>
>>>>>>>>>>> "DaveP72" wrote:
>>>>>>>>>>>
>>>>>>>>>>>> My computer has unexpectedly crashed after installing a
>>>>>>>>>>>> software CD that accompanied a piece of CCTV hardware. The
>>>>>>>>>>>> software installed fine and I have been using the program
>>>>>>>>>>>> fine until I needed to restart after my copy of Microsoft
>>>>>>>>>>>> Outlook crashed. Now the computer is stuck in a start up
>>>>>>>>>>>> loop!
>>>>>>>>>>>>
>>>>>>>>>>>> As as soon as I get to the Windows XP Home screen the
>>>>>>>>>>>> computer restarts automatically and returns to the plain
>>>>>>>>>>>> black screen.
>>>>>>>>>>>>
>>>>>>>>>>>> I have tried each one of the options Safe Mode, Safe Mode
>>>>>>>>>>>> with Networking, Start Windows Normally, Last Known
>>>>>>>>>>>> Good...all of which makes no difference.
>>>>>>>>>>>>
>>>>>>>>>>>> I have the original Windows XP Pro installation CD-ROM
>>>>>>>>>>>> disc.
>>>>>>>>>>>>
>>>>>>>>>>>> Is it possible to start up from my installation disc?
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you.
>>>>>>>>>>>> Dave

Gerry wrote:
>
> Dave
>
> PCViewer seems to be software available for use with a number of Security.
> http://www.sourcesecurity.com/techni...-pcviewer.html
>
>
> I cannot find any information regarding software support.
>
> Your link only gives me the option to download and install. This is a
> computer which I need for work so I cannot put it at risk.
>
> I think the simplest remedy is going to be to do a clean install of
> Windows XP. Do you have data you need to be recover?
>
>

I got one hit on it, when I ran it through virustotal.com .
And someone had already scanned it in June (they already
had done a scan on PCViewerInstall_v2.3.8.exe). Since the
other virus engines didn't trip over it, that might not
be significant.

I just had it rescanned, and now a different
AV is detecting it heuristically. So while it doesn't have
a "virus signature", it has a virus behavior. That could be
related to attempting to access the disk as a raw device,
but that is just a guess.

http://www.virustotal.com/analisis/5...063-1247133950

McAfee-GW-Edition 6.8.5 2009.07.09 Heuristic.BehavesLike.Win32.Dropper.C

In looking at some other security products, and their manuals,
when the CCTV DVR is plugged into the computer, the taskbar
shows the same response as connecting a USB Mass Storage
device. So it could be, that the DVR presents itself as
USB Mass Storage, but with a non-standard file system.
Then it is up to PCViewerInstall_v2.3.8.exe to do reads
on the raw device.

A look in Disk Management might confirm that - that it
shows up as a disk, but that the file system is foreign
and unrecognized.

If that were the case, there would be no "drivers" as such.
But there would be a need to access a raw device, and
perhaps certain permissions would be needed for that.

USB Mass Storage class doesn't seem like a perfect
solution, because I thought the deal was, only one
entity could access the disk at a time. So the
DVR hardware and the host computer, couldn't be
using the disk at the same time. The manual doesn't
show any evidence of restrictions like that. MTP
protocol is the other option (which allows multiple
access), but then you'd need specific mention of how
to get drivers from Microsoft, for that to be present
and part of the solution.

None of that explains the problem though.

Paul

Hello Gerry,

I have a spare internal hard drive that I could connect up. If I load the
operating system onto the spare and daisy chain the problem hard drive, will
I be able to copy the data without infecting the new HD?

Dave

"Gerry" wrote:

> Dave
>
> PCViewer seems to be software available for use with a number of
> Security.
> http://www.sourcesecurity.com/techni...-pcviewer.html
>
> I cannot find any information regarding software support.
>
> Your link only gives me the option to download and install. This is a
> computer which I need for work so I cannot put it at risk.
>
> I think the simplest remedy is going to be to do a clean install of
> Windows XP. Do you have data you need to be recover?
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> DaveP72 wrote:
> > Hello Gerry,
> >
> > Thanks for talking to Maplin for me yesterday, I have had a reply
> > from Maplin tech support and unfortunately they do not have a list of
> > the drivers for the CCTV unit. Not sure if this was a result of your
> > visit to the Maplin branch yesterday.
> >
> > Here is a link to the product page of the N82GB Digital Video
> > Recorder;
> >
> > http://www.maplin.co.uk/Module.aspx?ModuleNo=224366
> >
> > The software CD only includes a single installation file
> > (PCViewerInstall_v2.3.8.exe) I have uploaded it to YouSendIt if you
> > want to download and have a look.
> >
> > http://www.yousendit.com/download/cm...YUkwMEYzZUE9PQ
> >
> > The manual does not specify which operating system should be used.
> >
> > Microsoft Outlook was running whilst the CCTV program was running at
> > the same time (1st time run). Outlook crashed completely and that was
> > when I hit Start > Restart and the computer has not booted up since.
> >
> > On a seperate note, I notice from searching '0x00000050' that a lot
> > of other people have posted the same blue screen error 0x00000050 on
> > various forums the same day as me which is a coincidence. Could this
> > be a Microsoft update problem I wonder?
> >
> > Dave
> >
> >
> >
> > "Gerry" wrote:
> >
> >> Dave
> >>
> >> I went into Maplins in Kidderminster. From the conversation I had I
> >> can make some further suggestions.
> >>
> >> When you installed the CCTV software could it be you installed
> >> drivers for Vista rather than Windows XP? Have you looked in the
> >> software CD for dll files? You may be able to do something using
> >> recovery console with some file names.
> >>
> >> Have you tried disconnecting the CCTV Recorder and then booting?
> >>
> >> Did you restart the computer before the incident with Outlook and did
> >> the system reboot without error?
> >>
> >> Do you have anything from Maplin saying it is suitable for use with
> >> Windows XP?
> >>
> >> The local store staff refer technical questions they cannot answer to
> >> Head Office as I thought they might.
> >>
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >> DaveP72 wrote:
> >>> Hello Gerry,
> >>>
> >>> Still haven't got the computer running. I have emailed technical
> >>> support at Maplins and asked them to list the drivers for the CCTV.
> >>>
> >>> I tried replacing the 512MB RAM stick completely as well as doubling
> >>> the RAM with an extra stick of 512MB (total 1.024GB) and restarting
> >>> the machine but I get exactlly the same error as before in each
> >>> case.
> >>>
> >>> The motherboard has a slot marked K7S41 which is empty.
> >>>
> >>> Dave
> >>>
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> Dave
> >>>>
> >>>> Looks like an Asrock motherboard
> >>>> http://www.asrock.com/mb/overview.asp?Model=K7S41
> >>>>
> >>>> Check whether there is a K7S41 on the board. Also get the
> >>>> precise details on the memory stick.
> >>>>
> >>>> I would ask the technical support staff in your local branch of
> >>>> Maplins. There are helpful in Kidderminster if not always 100% on
> >>>> the ball but they will have off site support. The product you
> >>>> purchase has a lengthy warranty.
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>>
> >>>> DaveP72 wrote:
> >>>>> I opened up the tower and notice there is one stick of RAM fitted.
> >>>>>
> >>>>> I have not run the RAM diagnostic program just yet as I am having
> >>>>> trouble formating the only floppy disc that I can find (i don't
> >>>>> use them much these days).
> >>>>>
> >>>>> Here is the info about the system;
> >>>>>
> >>>>> BIOS Version: K7S41 BIOS P1.70
> >>>>> Processor Type: AMD Sempron (tm) 2600+
> >>>>> Processor Spedd: 1833MHz
> >>>>> L1 Cache Size: 128KB
> >>>>> L2 Cache Size: 256KB
> >>>>> Total Memory: 512MB with 64MB shared memory
> >>>>> DDR1: 512MB/166MHz(DDR333)
> >>>>> DDR2: None
> >>>>>
> >>>>> The Maplins instruction manual is more like a user manual and
> >>>>> doesn't mention anthing about drivers.
> >>>>>
> >>>>> Thanks for the links and for helping out with this.
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>> DaveP72
> >>>>>>
> >>>>>> You can test RAM.
> >>>>>> http://oca.microsoft.com/en/windiag.asp
> >>>>>>
> >>>>>> What is your motherboard make and model?
> >>>>>>
> >>>>>> How many RAM sticks does your computer have?
> >>>>>>
> >>>>>> This freeware programme is excellent for getting information
> >>>>>> about your computer:Everest Home Edition (freeware)
> >>>>>> http://www.majorgeeks.com/download4181.html
> >>>>>>
> >>>>>> Tip: To copy select Report, Quick Report, Plain Text, highlight
> >>>>>> required text, right click and select copy. However, whilst this
> >>>>>> is fine for posting small amounts of information into newsgroup
> >>>>>> messages longer reports will irritate other newsgroup
> >>>>>> subscribers.
> >>>>>>
> >>>>>> What does the Software CD Instruction manual have to say about
> >>>>>> drivers? Otherwise ask at Maplins.
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>
> >>>>>> DaveP72 wrote:
> >>>>>>> Would replacing the RAM possibly fix the problem?
> >>>>>>>
> >>>>>>> I do not know the make and model of my computer - do need to
> >>>>>>> know the name of the processor?
> >>>>>>>
> >>>>>>> The CCTV is a SENTIENT Compact 4-Channel Digital Video Recorder
> >>>>>>> Code: N82GB
> >>>>>>> Made by Maplins Electronics UK
> >>>>>>>
> >>>>>>> There is nothing written on the software CD.
> >>>>>>>
> >>>>>>>
> >>>>>>> "Gerry" wrote:
> >>>>>>>
> >>>>>>>> Dave
> >>>>>>>>
> >>>>>>>> Background information on Stop Error message
> >>>>>>>> http://msdn2.microsoft.com/en-us/library/ms793437.aspx
> >>>>>>>>
> >>>>>>>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
> >>>>>>>> Requested data was not in memory. An invalid system memory
> >>>>>>>> address was referenced. Defective memory (including main
> >>>>>>>> memory, L2 RAM cache, video RAM) or incompatible software
> >>>>>>>> (including remote control and antivirus software) might cause
> >>>>>>>> this Stop message, as may other hardware problems (e.g.,
> >>>>>>>> incorrect SCSI termination or a flawed PCI card).
> >>>>>>>> Source: http://aumha.org/a/stop.htm
> >>>>>>>>
> >>>>>>>> Have you made any recent changes to RAM memory? How mamany
> >>>>>>>> memory sticks are installed?
> >>>>>>>>
> >>>>>>>> What is your computer make and model?
> >>>>>>>>
> >>>>>>>> What is the make and model of the CCTV hardware and is there a
> >>>>>>>> name on the software CD?
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Hope this helps.
> >>>>>>>>
> >>>>>>>> Gerry
> >>>>>>>> ~~~~
> >>>>>>>> FCA
> >>>>>>>> Stourport, England
> >>>>>>>> Enquire, plan and execute
> >>>>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> DaveP72 wrote:
> >>>>>>>>> Hi Gerry,
> >>>>>>>>>
> >>>>>>>>> Here are the error report details;
> >>>>>>>>>
> >>>>>>>>> A problem has been detected and windows has been shut down to
> >>>>>>>>> prevent damage to your computer
> >>>>>>>>>
> >>>>>>>>> PAGE_FAULT_IN_NONPAGED_AREA
> >>>>>>>>>
> >>>>>>>>> Technical Details;
> >>>>>>>>> ***STOP: 0X00000050 (0X80087000, 0X00000000, 0X847FD9DC,
> >>>>>>>>> 0X00000000)
> >>>>>>>>>
> >>>>>>>>> I then tried booting in safe mode but it didn't make any
> >>>>>>>>> difference. I do not use any wireless devices.
> >>>>>>>>>
> >>>>>>>>> "Gerry" wrote:
> >>>>>>>>>
> >>>>>>>>>> Dave
> >>>>>>>>>>
> >>>>>>>>>> Please post a complete Stop Error report.
> >>>>>>>>>>
> >>>>>>>>>> Disable automatic restart on system failure. This should
> >>>>>>>>>> help by allowing time to write down the STOP code properly.
> >>>>>>>>>> Keep pressing the F8 key during Start-Up and select option -
> >>>>>>>>>> Disable automatic restart on system failure. Do not re-enable
> >>>>>>>>>> automatic restart on system failure.
> >>>>>>>>>>
> >>>>>>>>>> After posting the Stop Error report disconnect all hardware
> >>>>>>>>>> except keyboard, mouse and monitor? Try a boot to safe mode.
> >>>>>>>>>>
> >>>>>>>>>> Are the keyboard mouse and monitor wired or wireless?
> >>>>>>>>>>
> >>>>>>>>>> --
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>> Hope this helps.
> >>>>>>>>>>
> >>>>>>>>>> Gerry
> >>>>>>>>>> ~~~~
> >>>>>>>>>> FCA
> >>>>>>>>>> Stourport, England
> >>>>>>>>>> Enquire, plan and execute
> >>>>>>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>>>>>

thanks for looking into this - that virus website is an excellent utility!

"Paul" wrote:

> Gerry wrote:
> >
> > Dave
> >
> > PCViewer seems to be software available for use with a number of Security.
> > http://www.sourcesecurity.com/techni...-pcviewer.html
> >
> >
> > I cannot find any information regarding software support.
> >
> > Your link only gives me the option to download and install. This is a
> > computer which I need for work so I cannot put it at risk.
> >
> > I think the simplest remedy is going to be to do a clean install of
> > Windows XP. Do you have data you need to be recover?
> >
> >
>
> I got one hit on it, when I ran it through virustotal.com .
> And someone had already scanned it in June (they already
> had done a scan on PCViewerInstall_v2.3.8.exe). Since the
> other virus engines didn't trip over it, that might not
> be significant.
>
> I just had it rescanned, and now a different
> AV is detecting it heuristically. So while it doesn't have
> a "virus signature", it has a virus behavior. That could be
> related to attempting to access the disk as a raw device,
> but that is just a guess.
>
> http://www.virustotal.com/analisis/5...063-1247133950
>
> McAfee-GW-Edition 6.8.5 2009.07.09 Heuristic.BehavesLike.Win32.Dropper.C
>
> In looking at some other security products, and their manuals,
> when the CCTV DVR is plugged into the computer, the taskbar
> shows the same response as connecting a USB Mass Storage
> device. So it could be, that the DVR presents itself as
> USB Mass Storage, but with a non-standard file system.
> Then it is up to PCViewerInstall_v2.3.8.exe to do reads
> on the raw device.
>
> A look in Disk Management might confirm that - that it
> shows up as a disk, but that the file system is foreign
> and unrecognized.
>
> If that were the case, there would be no "drivers" as such.
> But there would be a need to access a raw device, and
> perhaps certain permissions would be needed for that.
>
> USB Mass Storage class doesn't seem like a perfect
> solution, because I thought the deal was, only one
> entity could access the disk at a time. So the
> DVR hardware and the host computer, couldn't be
> using the disk at the same time. The manual doesn't
> show any evidence of restrictions like that. MTP
> protocol is the other option (which allows multiple
> access), but then you'd need specific mention of how
> to get drivers from Microsoft, for that to be present
> and part of the solution.
>
> None of that explains the problem though.
>
> Paul
>