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Old 05-01-2009, 12:50 PM
atandhmb
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Following MS update unable to open Regedit or Command

The update in question was for MS Office 2003 which has now been deleted but the problem persists.
Start\run\regedit just removes all the icons on the desktop for a few seconds and they then re-appear.
Any help appreciated.
Thanks
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Old 05-01-2009, 12:50 PM
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Old 05-01-2009, 02:20 PM
PA Bear [MS MVP]
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Re: Following MS update unable to open Regedit or Command

cf. your original thread in OE General newsgroup: http://groups.google.com/group/micro...3a8472d1cd4a98

I'd very much doubt that installing the Office (OL) updates had anything to do with the inability to access/use Regedit.

There is a very good chance that you are seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had expired when the machine first got infected and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be: http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in http://spywarehammer.com/simplemachi...php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
"atandhmb" wrote:
The update in question was for MS Office 2003 which has now been deleted but the problem persists.
Start\run\regedit just removes all the icons on the desktop for a few seconds and they then re-appear.
Any help appreciated.
Thanks
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