What version of MSN Software ?
- 9.6 is the current

Do you have a backup copy of your Favorites.xml file ?

Are they present in Internet Explorer ?

Are they present on your SkyDrive ?
- http://skydrive.live.com


Not sure if this will work or not...MSn software stores favorites in a file named Favorites.xml.

For the following to function the Favorites.xml file has to be present and contain data(ie. not blank, overwritten etc)

Assuming the file is present and something else is wrong with accessing the file via Msn Premium, this Tool might offer some help.

Compliments and credit to Patrick Phillippot and MainSoft
http://www.mainsoft.fr/en/downloads.htm

MSN Favorites Export Toolkit
http://www.mainsoft.fr/Files/MsnFav.zip



Other background info(which may or may not be related but should be understood)

-Windows Live Favorites permitted users to import their favorites form IE or MSN Explorer
- That ability ceased when Windows Live Favorites(WLF) was discontinued on April 14, 2009 and replaced with Windows Live SkyDrive.
As long as the Favorites were present in WLF they may be available on one's SkyDrive(all Live ID's have a SkyDrive)
http://skydrive.live.com

Note: The above said 'may be available''
- A few folks,reportedly having a distaste for the online storage of information(SkyDrive/Favorites), inadvertently deleted the
Favorites residing on their SkyDrive, not realizing that Windows Live Favorites was discontinued in April and learned that the only
source available might be that Favorites.xml file in MSn Premium(if present and not corrupt)

Thus the MainSoft Toolkit provided above may be the only method to recover those MSN Favorites(since one can no longer export to
the now defunct WLF and move them to their SkyDrive).

Good Luck!!!


--
...winston
ms-mvp mail

"Beverleyv" <Beverleyv@discussions.microsoft.com> wrote in message news:946921B7-09EC-4A6F-AF81-E99A2259E66B@microsoft.com...
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [[Forwarded to MSN Discussion newsgroup via crosspost]]
>>
>> Guy wrote:
>> > One day when I signed on to MSN, I found that all my
>> > favorites had vanished. When i started replacing them and tried to
>> > organize,
>> > make folders etc, the screen would lock up and say "LOADING". Now when i
>> > sign on, the home page is blank with the message "LOADING". I have tried
>> > everything I know to correct it. I tried Tech Services with no success.
>> >
>> > thanks
>>
>>