Just got a new computer with xp pro sp2. I am unable to install the print
driver for my canon i560. Using canon cd, the process copies the files over
and over again and eventually says that it is unable to find the printer.
using windows new hardware, i get a message that says there was an error
installing the driver. Just to check, i uninstalled the drivers on my other
computer (which is xp media center sp2) and re-installed. It worked fine.
Also, I was able to install the drivers for my epson r200 printer on the new
computer without a problem. Both printers are USB connected. Any ideas?
Thanks

Canon printer install directions are VERY specific. You
CANNOT bypass/ignore ANY of them. They come up
when you insert the install CD.

If you plugged your printer into the USB port BEFORE
you installed the drivers you have shot yourself in the foot.
Canon install directions are VERY specific in that you should
never do this (unless things have changed in the last year - I have
not needed to install any of their drivers recently). It's covered
on the Quick Start sheet.

On the CD (at least every one I have had for Canon printers)
there's a page that explains how to recover from a botched install -
try that.

Or go to their Web site for similar info.

"Bob I" <BobI@discussions.microsoft.com> wrote in message
news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> Just got a new computer with xp pro sp2. I am unable to install the print
> driver for my canon i560. Using canon cd, the process copies the files
over
> and over again and eventually says that it is unable to find the printer.
> using windows new hardware, i get a message that says there was an error
> installing the driver. Just to check, i uninstalled the drivers on my
other
> computer (which is xp media center sp2) and re-installed. It worked fine.
> Also, I was able to install the drivers for my epson r200 printer on the
new
> computer without a problem. Both printers are USB connected. Any ideas?
> Thanks

I followed the instructions exactly, and tried the steps given if the install
doesn't work. Still no luck. I believe that it is something with the new
computer since I was able to uninstall and reinstall on my other computer
just fine.

"V Green" wrote:

> Canon printer install directions are VERY specific. You
> CANNOT bypass/ignore ANY of them. They come up
> when you insert the install CD.
>
> If you plugged your printer into the USB port BEFORE
> you installed the drivers you have shot yourself in the foot.
> Canon install directions are VERY specific in that you should
> never do this (unless things have changed in the last year - I have
> not needed to install any of their drivers recently). It's covered
> on the Quick Start sheet.
>
> On the CD (at least every one I have had for Canon printers)
> there's a page that explains how to recover from a botched install -
> try that.
>
> Or go to their Web site for similar info.
>
> "Bob I" <BobI@discussions.microsoft.com> wrote in message
> news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> > Just got a new computer with xp pro sp2. I am unable to install the print
> > driver for my canon i560. Using canon cd, the process copies the files
> over
> > and over again and eventually says that it is unable to find the printer.
> > using windows new hardware, i get a message that says there was an error
> > installing the driver. Just to check, i uninstalled the drivers on my
> other
> > computer (which is xp media center sp2) and re-installed. It worked fine.
> > Also, I was able to install the drivers for my epson r200 printer on the
> new
> > computer without a problem. Both printers are USB connected. Any ideas?
> > Thanks
>
>
>

Try a different USB port.

"Bob I" <BobI@discussions.microsoft.com> wrote in message
news:F891E1DC-C710-42EA-8331-9BC3C8EE2E84@microsoft.com...
> I followed the instructions exactly, and tried the steps given if the
install
> doesn't work. Still no luck. I believe that it is something with the new
> computer since I was able to uninstall and reinstall on my other computer
> just fine.
>
> "V Green" wrote:
>
> > Canon printer install directions are VERY specific. You
> > CANNOT bypass/ignore ANY of them. They come up
> > when you insert the install CD.
> >
> > If you plugged your printer into the USB port BEFORE
> > you installed the drivers you have shot yourself in the foot.
> > Canon install directions are VERY specific in that you should
> > never do this (unless things have changed in the last year - I have
> > not needed to install any of their drivers recently). It's covered
> > on the Quick Start sheet.
> >
> > On the CD (at least every one I have had for Canon printers)
> > there's a page that explains how to recover from a botched install -
> > try that.
> >
> > Or go to their Web site for similar info.
> >
> > "Bob I" <BobI@discussions.microsoft.com> wrote in message
> > news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> > > Just got a new computer with xp pro sp2. I am unable to install the
print
> > > driver for my canon i560. Using canon cd, the process copies the
files
> > over
> > > and over again and eventually says that it is unable to find the
printer.
> > > using windows new hardware, i get a message that says there was an
error
> > > installing the driver. Just to check, i uninstalled the drivers on my
> > other
> > > computer (which is xp media center sp2) and re-installed. It worked
fine.
> > > Also, I was able to install the drivers for my epson r200 printer on
the
> > new
> > > computer without a problem. Both printers are USB connected. Any
ideas?
> > > Thanks
> >
> >
> >

I have 3 usb ports (it's an HP notebook) and have now tried them all with no
luck. The epson printer works fine on all of them.

"V Green" wrote:

> Try a different USB port.
>
> "Bob I" <BobI@discussions.microsoft.com> wrote in message
> news:F891E1DC-C710-42EA-8331-9BC3C8EE2E84@microsoft.com...
> > I followed the instructions exactly, and tried the steps given if the
> install
> > doesn't work. Still no luck. I believe that it is something with the new
> > computer since I was able to uninstall and reinstall on my other computer
> > just fine.
> >
> > "V Green" wrote:
> >
> > > Canon printer install directions are VERY specific. You
> > > CANNOT bypass/ignore ANY of them. They come up
> > > when you insert the install CD.
> > >
> > > If you plugged your printer into the USB port BEFORE
> > > you installed the drivers you have shot yourself in the foot.
> > > Canon install directions are VERY specific in that you should
> > > never do this (unless things have changed in the last year - I have
> > > not needed to install any of their drivers recently). It's covered
> > > on the Quick Start sheet.
> > >
> > > On the CD (at least every one I have had for Canon printers)
> > > there's a page that explains how to recover from a botched install -
> > > try that.
> > >
> > > Or go to their Web site for similar info.
> > >
> > > "Bob I" <BobI@discussions.microsoft.com> wrote in message
> > > news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> > > > Just got a new computer with xp pro sp2. I am unable to install the
> print
> > > > driver for my canon i560. Using canon cd, the process copies the
> files
> > > over
> > > > and over again and eventually says that it is unable to find the
> printer.
> > > > using windows new hardware, i get a message that says there was an
> error
> > > > installing the driver. Just to check, i uninstalled the drivers on my
> > > other
> > > > computer (which is xp media center sp2) and re-installed. It worked
> fine.
> > > > Also, I was able to install the drivers for my epson r200 printer on
> the
> > > new
> > > > computer without a problem. Both printers are USB connected. Any
> ideas?
> > > > Thanks
> > >
> > >
> > >
>
>
>

Time to get with HP and/or Canon.

Doesn't sound like a XP problem.

"Bob I" <BobI@discussions.microsoft.com> wrote in message
news:22D0C3D4-5C89-44CA-82BD-8145A39FC662@microsoft.com...
> I have 3 usb ports (it's an HP notebook) and have now tried them all with
no
> luck. The epson printer works fine on all of them.
>
> "V Green" wrote:
>
> > Try a different USB port.
> >
> > "Bob I" <BobI@discussions.microsoft.com> wrote in message
> > news:F891E1DC-C710-42EA-8331-9BC3C8EE2E84@microsoft.com...
> > > I followed the instructions exactly, and tried the steps given if the
> > install
> > > doesn't work. Still no luck. I believe that it is something with the
new
> > > computer since I was able to uninstall and reinstall on my other
computer
> > > just fine.
> > >
> > > "V Green" wrote:
> > >
> > > > Canon printer install directions are VERY specific. You
> > > > CANNOT bypass/ignore ANY of them. They come up
> > > > when you insert the install CD.
> > > >
> > > > If you plugged your printer into the USB port BEFORE
> > > > you installed the drivers you have shot yourself in the foot.
> > > > Canon install directions are VERY specific in that you should
> > > > never do this (unless things have changed in the last year - I have
> > > > not needed to install any of their drivers recently). It's covered
> > > > on the Quick Start sheet.
> > > >
> > > > On the CD (at least every one I have had for Canon printers)
> > > > there's a page that explains how to recover from a botched install -
> > > > try that.
> > > >
> > > > Or go to their Web site for similar info.
> > > >
> > > > "Bob I" <BobI@discussions.microsoft.com> wrote in message
> > > > news:405AB1C4-50DC-4A4D-9BCA-5C7B3C398C92@microsoft.com...
> > > > > Just got a new computer with xp pro sp2. I am unable to install
the
> > print
> > > > > driver for my canon i560. Using canon cd, the process copies the
> > files
> > > > over
> > > > > and over again and eventually says that it is unable to find the
> > printer.
> > > > > using windows new hardware, i get a message that says there was an
> > error
> > > > > installing the driver. Just to check, i uninstalled the drivers
on my
> > > > other
> > > > > computer (which is xp media center sp2) and re-installed. It
worked
> > fine.
> > > > > Also, I was able to install the drivers for my epson r200 printer
on
> > the
> > > > new
> > > > > computer without a problem. Both printers are USB connected. Any
> > ideas?
> > > > > Thanks
> > > >
> > > >
> > > >
> >
> >
> >