We recently purchased 8 Toshiba laptops for training classes that we are
conducting, a huge mistake on our part. When we get computers from more
reputable companies, we typically blow away the setup that comes with the
computer and rebuild them to suit our needs using the media sent with the
computers. Toshiba sent no media and will only provide an image of the
operating system with all of the Toshiba software, AOL software, games, etc.
I'm concerned the disks we have on hand will not allow me to use them on a
computer other than the one they shipped with. I would like to either use
an operating system disk we have on hand, or purchase the Windows XP
Professional SP2 media from Microsoft. Is it possible to use my exisiting
media to reload? Will Microsoft sell me a media disk? Toshiba tells me to
contact Microsoft. Microsoft tells me to contact Toshiba. I'm asking you.
Can anyone help. I'd appreciate it.

You can use your current media if it is the same type of operating system.
The OS on the Toshiba laptops would be OEM versions of XP wether it be Pro,
Home, or Media Center. If you have an OEM disc with the same version (i.e. -
XP Pro) then you can use it on the laptops. Good Luck,

Joe

Kemco ITT

"jfmoyn" wrote:

> We recently purchased 8 Toshiba laptops for training classes that we are
> conducting, a huge mistake on our part. When we get computers from more
> reputable companies, we typically blow away the setup that comes with the
> computer and rebuild them to suit our needs using the media sent with the
> computers. Toshiba sent no media and will only provide an image of the
> operating system with all of the Toshiba software, AOL software, games, etc.
> I'm concerned the disks we have on hand will not allow me to use them on a
> computer other than the one they shipped with. I would like to either use
> an operating system disk we have on hand, or purchase the Windows XP
> Professional SP2 media from Microsoft. Is it possible to use my exisiting
> media to reload? Will Microsoft sell me a media disk? Toshiba tells me to
> contact Microsoft. Microsoft tells me to contact Toshiba. I'm asking you.
> Can anyone help. I'd appreciate it.

Microsoft will not sell you just the CD since you have OEM Windows XP.
Toshiba apparently only has the media in only one form thus the referral to
Microsoft.
The only way Microsoft can help is if you decide to purchase Windows XP
Retail.
A retail Windows XP CD will not work with the OEM Product Key affixed to the
bottom of the Toshiba laptop.
A generic OEM Windows XP CD may work with the Product Key affixed to the
laptop but they still have to match versions, Windows XP Home, Professional
etc.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"jfmoyn" <jfmoyn@discussions.microsoft.com> wrote in message
news:82BE298D-2B94-4EF6-99D3-6E9893A7C65B@microsoft.com...
> We recently purchased 8 Toshiba laptops for training classes that we are
> conducting, a huge mistake on our part. When we get computers from more
> reputable companies, we typically blow away the setup that comes with the
> computer and rebuild them to suit our needs using the media sent with the
> computers. Toshiba sent no media and will only provide an image of the
> operating system with all of the Toshiba software, AOL software, games,
> etc.
> I'm concerned the disks we have on hand will not allow me to use them on a
> computer other than the one they shipped with. I would like to either
> use
> an operating system disk we have on hand, or purchase the Windows XP
> Professional SP2 media from Microsoft. Is it possible to use my exisiting
> media to reload? Will Microsoft sell me a media disk? Toshiba tells me
> to
> contact Microsoft. Microsoft tells me to contact Toshiba. I'm asking
> you.
> Can anyone help. I'd appreciate it.

Almost all large OEM suppliers, Dell/HP/Gateway/Sony etc etc supply either
recovery disks or a recovery partition which puts the sys back to its
original supplied configuration.
Its nothing to do with 'reputable companies'
If you want a virgin installation you will have to buy retail editions, or a
multi user licence, of windows.
Or learn how to remove the crud.

"jfmoyn" <jfmoyn@discussions.microsoft.com> wrote in message
news:82BE298D-2B94-4EF6-99D3-6E9893A7C65B@microsoft.com...
> We recently purchased 8 Toshiba laptops for training classes that we are
> conducting, a huge mistake on our part. When we get computers from more
> reputable companies, we typically blow away the setup that comes with the
> computer and rebuild them to suit our needs using the media sent with the
> computers. Toshiba sent no media and will only provide an image of the
> operating system with all of the Toshiba software, AOL software, games,
etc.
> I'm concerned the disks we have on hand will not allow me to use them on
a
> computer other than the one they shipped with. I would like to either
use
> an operating system disk we have on hand, or purchase the Windows XP
> Professional SP2 media from Microsoft. Is it possible to use my exisiting
> media to reload? Will Microsoft sell me a media disk? Toshiba tells me
to
> contact Microsoft. Microsoft tells me to contact Toshiba. I'm asking
you.
> Can anyone help. I'd appreciate it.

And if the hard drive dies, there is no recovery partition available, is
there.

"DL" <address@invalid> wrote in message
news:OS1IfDtKHHA.3552@TK2MSFTNGP03.phx.gbl...
| Almost all large OEM suppliers, Dell/HP/Gateway/Sony etc etc supply either
| recovery disks or a recovery partition which puts the sys back to its
| original supplied configuration.
| Its nothing to do with 'reputable companies'
| If you want a virgin installation you will have to buy retail editions, or
a
| multi user licence, of windows.
| Or learn how to remove the crud.
|
| "jfmoyn" <jfmoyn@discussions.microsoft.com> wrote in message
| news:82BE298D-2B94-4EF6-99D3-6E9893A7C65B@microsoft.com...
| > We recently purchased 8 Toshiba laptops for training classes that we are
| > conducting, a huge mistake on our part. When we get computers from more
| > reputable companies, we typically blow away the setup that comes with
the
| > computer and rebuild them to suit our needs using the media sent with
the
| > computers. Toshiba sent no media and will only provide an image of the
| > operating system with all of the Toshiba software, AOL software, games,
| etc.
| > I'm concerned the disks we have on hand will not allow me to use them
on
| a
| > computer other than the one they shipped with. I would like to either
| use
| > an operating system disk we have on hand, or purchase the Windows XP
| > Professional SP2 media from Microsoft. Is it possible to use my
exisiting
| > media to reload? Will Microsoft sell me a media disk? Toshiba tells me
| to
| > contact Microsoft. Microsoft tells me to contact Toshiba. I'm asking
| you.
| > Can anyone help. I'd appreciate it.
|
|