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Old 01-04-2007, 06:37 AM
JC
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Can't install Windows Defender

I am trying to install Windows Defender. I downloaded the SW but during
install I received an error message that i needed to update Windows Installer
3.1. I downloaded this, but during install I get the following error
message. "Setup could not verify the integrity in the file Update.inf. Make
sure the Crytographic service is running on this computer." I have replaced
the file NT5INF.CAT but this hasn't helped.

Need help to get the installer loaded.
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Old 01-04-2007, 06:37 AM
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Old 01-04-2007, 06:37 AM
PA Bear
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Re: Can't install Windows Defender

Microsoft has established separate newsgroups for Windows Defender support
and comments. This is not one of them.

See
http://www.microsoft.com/athome/secu...s/default.mspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

JC wrote:
> I am trying to install Windows Defender. I downloaded the SW but during
> install I received an error message that i needed to update Windows
> Installer
> 3.1. I downloaded this, but during install I get the following error
> message. "Setup could not verify the integrity in the file Update.inf.
> Make sure the Crytographic service is running on this computer." I have
> replaced the file NT5INF.CAT but this hasn't helped.
>
> Need help to get the installer loaded.


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Old 01-04-2007, 06:38 AM
MowGreen [MVP]
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Re: Can't install Windows Defender

Post the KB893803v2.log (Windows Installer installation log) located in
the WINDOWS directory (folder), please.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

JC wrote:

> I am trying to install Windows Defender. I downloaded the SW but during
> install I received an error message that i needed to update Windows Installer
> 3.1. I downloaded this, but during install I get the following error
> message. "Setup could not verify the integrity in the file Update.inf. Make
> sure the Crytographic service is running on this computer." I have replaced
> the file NT5INF.CAT but this hasn't helped.
>
> Need help to get the installer loaded.

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