I am trying to fix a very specific issue. A client of mine is running
Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years
old. There is a HP LaserJet 1012 attached via USB. I can print normally when
I use Microsoft Word or Notepad. When I try to use Works, the red light
flashes. I have to press reset and then the document will print. The HP
Printer is setup as the Automatic Printing option.

How do I fix the red flashing light problem?

tlc_13200********.com wrote:
> I am trying to fix a very specific issue. A client of mine is running
> Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years
> old. There is a HP LaserJet 1012 attached via USB. I can print normally when
> I use Microsoft Word or Notepad. When I try to use Works, the red light
> flashes. I have to press reset and then the document will print. The HP
> Printer is setup as the Automatic Printing option.
>
> How do I fix the red flashing light problem?
>


Contact HP for assistance with their product. This certainly isn't a
WinXP issue.


--

Bruce Chambers

Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html

http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

Thank you, I will pass this along to my colleague.

TLC -

"Bruce Chambers" wrote:

> tlc_13200********.com wrote:
> > I am trying to fix a very specific issue. A client of mine is running
> > Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years
> > old. There is a HP LaserJet 1012 attached via USB. I can print normally when
> > I use Microsoft Word or Notepad. When I try to use Works, the red light
> > flashes. I have to press reset and then the document will print. The HP
> > Printer is setup as the Automatic Printing option.
> >
> > How do I fix the red flashing light problem?
> >
>
>
> Contact HP for assistance with their product. This certainly isn't a
> WinXP issue.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> http://support.microsoft.com/default.aspx/kb/555375
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. ~Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. ~Bertrand Russell
>
> The philosopher has never killed any priests, whereas the priest has
> killed a great many philosophers.
> ~ Denis Diderot
>