Hi,,

A friend (80yr old) has just got hold of a computer with xp on it, broadband too.
Trouble is, his modem seems to shut down if inactive for a while; I went to his control panel and
clicked on 'phone/modem', but instead of showing details, it just brings up a dialogue box for
setting up a modem.
Where are the dialogue boxes that show all the settings etc? I want to see if I can find a tick-box
or similar to tell the modem to stop shutting down,, even if its more than an hour or more.
On my win98 machine, I go to c/panel and and click on modem, and I find heaps of options.

Tia.

"greeny" <grass@lawn.com> wrote in message
news:%231zmQBsJJHA.2348@TK2MSFTNGP02.phx.gbl...
> Hi,,
>
> A friend (80yr old) has just got hold of a computer with xp on it,
> broadband too.
> Trouble is, his modem seems to shut down if inactive for a while; I went
> to his control panel and
> clicked on 'phone/modem', but instead of showing details, it just brings
> up a dialogue box for
> setting up a modem.
> Where are the dialogue boxes that show all the settings etc? I want to see
> if I can find a tick-box
> or similar to tell the modem to stop shutting down,, even if its more
> than an hour or more.
> On my win98 machine, I go to c/panel and and click on modem, and I find
> heaps of options.
>
> Tia.

Hard to say without knowing a lot more, e.g.
- Brand & model of modem
- Type of connection between PC and modem (Serial? CAT5? USB?)
- Is this a modem/router?

> Hard to say without knowing a lot more, e.g.
> - Brand & model of modem
> - Type of connection between PC and modem (Serial? CAT5? USB?)
> - Is this a modem/router?
>

Hmmm,,,
I dont have it in front of me right now,, but I'm sure it is ethernet cable. It may be couple
of days before I see it again too.
No, no router.
Does this make a difference to where I can find the 'settings' dialoge box? Apart from what I
have told you, the internet works fine for him,, just seems to shut off if he leaves it for a
while.
Tia

"it is ethernet cable"

Control Panel \ Network & Internet Connections \ Network Connections \ Lan
or High Speed Internet (Local Area Connection)


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"greeny" <grass@lawn.com> wrote in message
news:%239Nd47sJJHA.4940@TK2MSFTNGP05.phx.gbl...
>
>> Hard to say without knowing a lot more, e.g.
>> - Brand & model of modem
>> - Type of connection between PC and modem (Serial? CAT5? USB?)
>> - Is this a modem/router?
>>
>
> Hmmm,,,
> I dont have it in front of me right now,, but I'm sure it is ethernet
> cable. It may be couple
> of days before I see it again too.
> No, no router.
> Does this make a difference to where I can find the 'settings' dialoge
> box? Apart from what I
> have told you, the internet works fine for him,, just seems to shut off
> if he leaves it for a
> while.
> Tia
>
>

"greeny" <grass@lawn.com> wrote in message
news:%239Nd47sJJHA.4940@TK2MSFTNGP05.phx.gbl...
>
>> Hard to say without knowing a lot more, e.g.
>> - Brand & model of modem
>> - Type of connection between PC and modem (Serial? CAT5? USB?)
>> - Is this a modem/router?
>>
>
> Hmmm,,,
> I dont have it in front of me right now,, but I'm sure it is ethernet
> cable. It may be couple
> of days before I see it again too.
> No, no router.
> Does this make a difference to where I can find the 'settings' dialoge
> box? Apart from what I
> have told you, the internet works fine for him,, just seems to shut off
> if he leaves it for a
> while.
> Tia

If TaurArian's pointer does not resolve the issue, do this when you post the
remaining details:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig /all > c:\test.txt{Enter}
notepad c:\test.txt{Enter}
- Paste this text into your reply.

"TaurArian" > "it is ethernet cable"

Hope so,,, now that I been quoted.
Was only there an hour or so, teaching how to send/recieve an email.

> Control Panel \ Network & Internet Connections \ Network Connections \ Lan
> or High Speed Internet (Local Area Connection)

I will head there the instant I am in front of his,, it may be a couple/few days,, but I will
reply here either way.

>
> TaurArian [MVP]

Ta TaurArian.

"greeny" wrote:

> Hi,,
>
> A friend (80yr old) has just got hold of a computer with xp on it, broadband too.
> Trouble is, his modem seems to shut down if inactive for a while; I went to his control panel and
> clicked on 'phone/modem', but instead of showing details, it just brings up a dialogue box for
> setting up a modem.
> Where are the dialogue boxes that show all the settings etc? I want to see if I can find a tick-box
> or similar to tell the modem to stop shutting down,, even if its more than an hour or more.
> On my win98 machine, I go to c/panel and and click on modem, and I find heaps of options.
>
> Tia.

# Click Start >> Control panel >> Network and Internet Connections>> Internet
Options.
On the IE Properties click on Connections Tab then Highlight the Default
connection name and click Settings button.

# On the Default Connection settings window under General Tab under this:
Connect using:
[ Modem Here ][v]
[ Configure...] click on Configure button
# On the Modem Configuration Window click on General Tab and set this:
Maximum Speed:
[ 57600 ][v] you can change this settings to adjust accordingly.

# Then click Connection tab:
Connection Preference:
Data Bits: [ 8 ][v]
Parity: [None][v]
Stop Bits: [1 ][v]
Then click on [ Port Settings..] button:
# On Advanced Port settings;
[ √ ] Use FIFO buffer (requires 16550 Compatible UART) check this Box

Select Lower settings to correct connection problem....etc.

Receive Buffer Low (1) _____________▼_______ High (14)
Transmit Buffer Low(1) __________________▼__ High (16)
Click [OK] to confirm your changes.
# Then back on the Connect Tab Settings click on Advanced Button:
On the Advanced Settings, check this;
[√ ] Use flow control
(*) Hardware (RTS/CTS)
( ) Software (XON/XOFF)

Try to adjust the setting one-by one to get better performance.
I will advise you to write down the Old settings before performing any
change to be a reference to you when you are doing your adjustment, I hope
you will not need it but just in case.
With the 1600 last night I meant the( PAUD)
HTH.
Let us know.
Regards,
nass
---
http://www.nasstec.co.uk

On Sun, 5 Oct 2008 18:32:38 +0930, "greeny" <grass@lawn.com> wrote:

> Hi,,
>
> A friend (80yr old) has just got hold of a computer with xp on it, broadband too.
> Trouble is, his modem seems to shut down if inactive for a while; I went to his control panel and
> clicked on 'phone/modem', but instead of showing details, it just brings up a dialogue box for
> setting up a modem.
> Where are the dialogue boxes that show all the settings etc? I want to see if I can find a tick-box
> or similar to tell the modem to stop shutting down,, even if its more than an hour or more.
> On my win98 machine, I go to c/panel and and click on modem, and I find heaps of options.



If I acquired a used computer, the first thing I would do with it
would be to reinstall the operating system cleanly. You have no idea
how the computer has been maintained, what has been installed
incorrectly, what is missing, what viruses and spyware there may be,
etc. I wouldn't want to live with somebody else's mistakes and
problems, possibility of kiddy porn, etc., and I wouldn't recommend
that anyone else do either.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
news:7cnhe4dv9u3jkqja4ea8fs6nk45t2af6ah@4ax.com...
> On Sun, 5 Oct 2008 18:32:38 +0930, "greeny" <grass@lawn.com> wrote:
>
>> Hi,,
>>
>> A friend (80yr old) has just got hold of a computer with xp on it,
>> broadband too.
>> Trouble is, his modem seems to shut down if inactive for a while; I went
>> to his control panel and
>> clicked on 'phone/modem', but instead of showing details, it just brings
>> up a dialogue box for
>> setting up a modem.
>> Where are the dialogue boxes that show all the settings etc? I want to
>> see if I can find a tick-box
>> or similar to tell the modem to stop shutting down,, even if its more
>> than an hour or more.
>> On my win98 machine, I go to c/panel and and click on modem, and I find
>> heaps of options.
>
>
>
> If I acquired a used computer, the first thing I would do with it
> would be to reinstall the operating system cleanly. You have no idea
> how the computer has been maintained, what has been installed
> incorrectly, what is missing, what viruses and spyware there may be,
> etc. I wouldn't want to live with somebody else's mistakes and
> problems, possibility of kiddy porn, etc., and I wouldn't recommend
> that anyone else do either.
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup


That's a good point Ken, but unfortunately it's not the OP's call to
undertake such work (the computer belongs to his friend) or perhaps the OP
would not be confident in undertaking such procedure (he's use to a Win98
machine). There may be problems with obtaining original media etc.


Kaylene

On Mon, 6 Oct 2008 10:08:48 +1100, "TaurArian" <taurarian******.com>
wrote:

>
> "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
> news:7cnhe4dv9u3jkqja4ea8fs6nk45t2af6ah@4ax.com...
> > On Sun, 5 Oct 2008 18:32:38 +0930, "greeny" <grass@lawn.com> wrote:
> >
> >> Hi,,
> >>
> >> A friend (80yr old) has just got hold of a computer with xp on it,
> >> broadband too.
> >> Trouble is, his modem seems to shut down if inactive for a while; I went
> >> to his control panel and
> >> clicked on 'phone/modem', but instead of showing details, it just brings
> >> up a dialogue box for
> >> setting up a modem.
> >> Where are the dialogue boxes that show all the settings etc? I want to
> >> see if I can find a tick-box
> >> or similar to tell the modem to stop shutting down,, even if its more
> >> than an hour or more.
> >> On my win98 machine, I go to c/panel and and click on modem, and I find
> >> heaps of options.
> >
> >
> >
> > If I acquired a used computer, the first thing I would do with it
> > would be to reinstall the operating system cleanly. You have no idea
> > how the computer has been maintained, what has been installed
> > incorrectly, what is missing, what viruses and spyware there may be,
> > etc. I wouldn't want to live with somebody else's mistakes and
> > problems, possibility of kiddy porn, etc., and I wouldn't recommend
> > that anyone else do either.
> >
> > --
> > Ken Blake, Microsoft MVP - Windows Desktop Experience
> > Please Reply to the Newsgroup
>
>
> That's a good point Ken, but unfortunately it's not the OP's call to
> undertake such work (the computer belongs to his friend) or perhaps the OP
> would not be confident in undertaking such procedure (he's use to a Win98
> machine). There may be problems with obtaining original media etc.


Yes, I understand. But the OP is trying to help and advise his friend.
The best advise is the recommendation I made. And if he's not
confident in doing it, he should either learn how, get another friend
to help, or buy the service from a professional. And if he doesn't
have the XP media, my view is that it should be bought.

My recommendation isn't the easiest or cheapest one, I know. My point
is that it's worth doing anyway.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

> > On my win98 machine, I go to c/panel and and click on modem, and I find heaps of options.
> >
> > Tia.
>
> # Click Start >> Control panel >> Network and Internet Connections>> Internet
> Options.
> On the IE Properties click on Connections Tab then Highlight the Default
> connection name and click Settings button.
>
> # On the Default Connection settings window under General Tab under this:
> Connect using:
> [ Modem Here ][v]
> [ Configure...] click on Configure button
> # On the Modem Configuration Window click on General Tab and set this:
> Maximum Speed:
> [ 57600 ][v] you can change this settings to adjust accordingly.
>
> # Then click Connection tab:
> Connection Preference:
> Data Bits: [ 8 ][v]
> Parity: [None][v]
> Stop Bits: [1 ][v]
> Then click on [ Port Settings..] button:
> # On Advanced Port settings;
> [ ? ] Use FIFO buffer (requires 16550 Compatible UART) check this Box
>
> Select Lower settings to correct connection problem....etc.
>
> Receive Buffer Low (1) _____________?_______ High (14)
> Transmit Buffer Low(1) __________________?__ High (16)
> Click [OK] to confirm your changes.
> # Then back on the Connect Tab Settings click on Advanced Button:
> On the Advanced Settings, check this;
> [? ] Use flow control
> (*) Hardware (RTS/CTS)
> ( ) Software (XON/XOFF)
>
> Try to adjust the setting one-by one to get better performance.
> I will advise you to write down the Old settings before performing any
> change to be a reference to you when you are doing your adjustment, I hope
> you will not need it but just in case.
> With the 1600 last night I meant the( PAUD)
> HTH.
> Let us know.
> Regards,
> nass
> ---
> http://www.nasstec.co.uk
>

Yes,,,, this is what I wanted,, just to know how to get to 'settings' so I can have a look
around and maybe fix it for him.

Will get to you all when I see his machine again... shouldnt be too long

Tia

I wouldn't want to live with somebody else's mistakes and
> > problems, possibility of kiddy porn, etc., and I wouldn't recommend
> > that anyone else do either.
> >
> > --
> > Ken Blake, Microsoft MVP - Windows Desktop Experience
> > Please Reply to the Newsgroup
>
>
> That's a good point Ken, but unfortunately it's not the OP's call to
> undertake such work (the computer belongs to his friend) or perhaps the OP
> would not be confident in undertaking such procedure (he's use to a Win98
> machine). There may be problems with obtaining original media etc.
>
>
> Kaylene
>

Yes,, you are right. But I can assure you, I looked around on his computer, and its just
fine... now if only I could fix this flaming modem problem for him,. then all would be well.
(Also, I am not real happy about the isp he is using, they dont seem very helpful at all;; but
lets see if things work out first after i am in front of his screen again)

Tia

"greeny" <grass@lawn.com> wrote in message
news:%232yysY6JJHA.468@TK2MSFTNGP06.phx.gbl...
>
>> > On my win98 machine, I go to c/panel and and click on modem, and I find
>> > heaps of options.
>> >
>> > Tia.
>>
>> # Click Start >> Control panel >> Network and Internet Connections>>
>> Internet
>> Options.
>> On the IE Properties click on Connections Tab then Highlight the Default
>> connection name and click Settings button.
>>
>> # On the Default Connection settings window under General Tab under this:
>> Connect using:
>> [ Modem Here ][v]
>> [ Configure...] click on Configure button
>> # On the Modem Configuration Window click on General Tab and set this:
>> Maximum Speed:
>> [ 57600 ][v] you can change this settings to adjust accordingly.
>>
>> # Then click Connection tab:
>> Connection Preference:
>> Data Bits: [ 8 ][v]
>> Parity: [None][v]
>> Stop Bits: [1 ][v]
>> Then click on [ Port Settings..] button:
>> # On Advanced Port settings;
>> [ ? ] Use FIFO buffer (requires 16550 Compatible UART) check this Box
>>
>> Select Lower settings to correct connection problem....etc.
>>
>> Receive Buffer Low (1) _____________?_______ High (14)
>> Transmit Buffer Low(1) __________________?__ High (16)
>> Click [OK] to confirm your changes.
>> # Then back on the Connect Tab Settings click on Advanced Button:
>> On the Advanced Settings, check this;
>> [? ] Use flow control
>> (*) Hardware (RTS/CTS)
>> ( ) Software (XON/XOFF)
>>
>> Try to adjust the setting one-by one to get better performance.
>> I will advise you to write down the Old settings before performing any
>> change to be a reference to you when you are doing your adjustment, I
>> hope
>> you will not need it but just in case.
>> With the 1600 last night I meant the( PAUD)
>> HTH.
>> Let us know.
>> Regards,
>> nass
>> ---
>> http://www.nasstec.co.uk
>>
>
> Yes,,,, this is what I wanted,, just to know how to get to
> 'settings' so I can have a look
> around and maybe fix it for him.
>
> Will get to you all when I see his machine again... shouldnt be too
> long
>
> Tia
>

Sounds like you might want to turn on a "keep alive" feature. I used to
need to use it for a rather annoying ISP that would turn off my access if I
was not constantly using it.

If you can not locate such a feature in your modem settings here are a
couple of links to places that provide keep alive programs, many for free.
http://www.freedownloadscenter.com/N...p_Alive_Tools/

http://vpn-keep-alive.suggestsoft.com/

On Oct 5, 10:02*am, "greeny" <gr...@lawn.com> wrote:
> Hi,,
>
> A friend (80yr old) has just got hold of a computer with xp on it, broadband too.
> Trouble is, his modem seems to shut down if inactive for a while; *I went to his control panel and
> clicked on 'phone/modem', but instead of showing details, it just brings up a dialogue box for
> setting up a modem.
> Where are the dialogue boxes that show all the settings etc? I want to see if I can find a tick-box
> or similar to tell the modem to stop shutting down,, *even if its more than an hour or more.
> On my win98 machine, I go to c/panel and and click on modem, and I find heaps of options.
>
> Tia.

Broadband modems do not have any settings under Phone/Modems. The
broadband modems are devices that are do not have any additional
settings to be configured in Windows. These use either the PC's built-
in Ethernet (RJ-45) network adapter or connect via a USB port. You
need to correctly set up the network port setting in Device Manager
for the corresponding network ports.

greeny wrote:
>> Hard to say without knowing a lot more, e.g.
>> - Brand & model of modem
>> - Type of connection between PC and modem (Serial? CAT5? USB?)
>> - Is this a modem/router?
>>
>
> Hmmm,,,
> I dont have it in front of me right now,, but I'm sure it is ethernet cable. It may be couple
> of days before I see it again too.
> No, no router.
> Does this make a difference to where I can find the 'settings' dialoge box? Apart from what I
> have told you, the internet works fine for him,, just seems to shut off if he leaves it for a
> while.
> Tia
>
>
Beware, cable modems are called "modems" but are not modems as we know
them from the days of dial up connections. So don't look for your
Cable modem under modems. As a matter of fact, its not even a piece of
hardware connected to your PC. Its just providing you internet connect
to a jack you plug into.