I have a user who has been complaining about his mouse stuttering. I have
cleaned his ps2 port, changed mouse, updated driver, removed and reinstalled,
everything I can think of, to no avial. Any ideas as to what might be
causing this issue or how to remedy it? Thanks.

Have you tried a USB to PS2 adapter, thereby allowing you to plug the mouse
into a USB port instead of the PS2 port?

"r. wales" wrote:

> I have a user who has been complaining about his mouse stuttering. I have
> cleaned his ps2 port, changed mouse, updated driver, removed and reinstalled,
> everything I can think of, to no avial. Any ideas as to what might be
> causing this issue or how to remedy it? Thanks.

Have you tried a USB to PS2 adapter, thereby allowing you to plug the mouse
into a USB port instead of the PS2 port?

"r. wales" wrote:

> I have a user who has been complaining about his mouse stuttering. I have
> cleaned his ps2 port, changed mouse, updated driver, removed and reinstalled,
> everything I can think of, to no avial. Any ideas as to what might be
> causing this issue or how to remedy it? Thanks.

Hi,

The only instances I've run into with the "stuttering mouse" is when I've
seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
that is running).

The other instance was simply bad wiring in the mouse. I forget what gauge
the wires are, but they are small, and subject to breakage.

HTH,
--
Curt BD-MVBT

http://dundats.mvps.org/
http://www.aumha.org/





"r. wales" <rwales@discussions.microsoft.com> wrote in message
news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
>I have a user who has been complaining about his mouse stuttering. I have
> cleaned his ps2 port, changed mouse, updated driver, removed and
> reinstalled,
> everything I can think of, to no avial. Any ideas as to what might be
> causing this issue or how to remedy it? Thanks.

Hi,

The only instances I've run into with the "stuttering mouse" is when I've
seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
that is running).

The other instance was simply bad wiring in the mouse. I forget what gauge
the wires are, but they are small, and subject to breakage.

HTH,
--
Curt BD-MVBT

http://dundats.mvps.org/
http://www.aumha.org/





"r. wales" <rwales@discussions.microsoft.com> wrote in message
news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
>I have a user who has been complaining about his mouse stuttering. I have
> cleaned his ps2 port, changed mouse, updated driver, removed and
> reinstalled,
> everything I can think of, to no avial. Any ideas as to what might be
> causing this issue or how to remedy it? Thanks.

It's actually a USB mouse using a ps2 adapter. I have tried connecting
directly to the usb port. That worked for a while but he was then given a
message about usb and the mouse quit working completely so we went back to
the ps2 adapter.

"Anne Bonny" wrote:

> Have you tried a USB to PS2 adapter, thereby allowing you to plug the mouse
> into a USB port instead of the PS2 port?
>
> "r. wales" wrote:
>
> > I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.

It's actually a USB mouse using a ps2 adapter. I have tried connecting
directly to the usb port. That worked for a while but he was then given a
message about usb and the mouse quit working completely so we went back to
the ps2 adapter.

"Anne Bonny" wrote:

> Have you tried a USB to PS2 adapter, thereby allowing you to plug the mouse
> into a USB port instead of the PS2 port?
>
> "r. wales" wrote:
>
> > I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.

You don't mention what kind of mouse this is, but if it is either an optical
or a laser mouse you can get this behavior when using it on a shiney surface.
Even some mouse pads are too shiney. Once I saw a user having this issue
because his desk was wet from the 'sweat' of his glass of water, causing the
surface to be shiney.

I have simply taken the mouse and used it on my leg to test this theory out,
as pants are not shiney (unless you just came from the disco).

"Curt Christianson" wrote:

> Hi,
>
> The only instances I've run into with the "stuttering mouse" is when I've
> seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> that is running).
>
> The other instance was simply bad wiring in the mouse. I forget what gauge
> the wires are, but they are small, and subject to breakage.
>
> HTH,
> --
> Curt BD-MVBT
>
> http://dundats.mvps.org/
> http://www.aumha.org/
>
>
>
>
>
> "r. wales" <rwales@discussions.microsoft.com> wrote in message
> news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> >I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and
> > reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.
>
>
>

You don't mention what kind of mouse this is, but if it is either an optical
or a laser mouse you can get this behavior when using it on a shiney surface.
Even some mouse pads are too shiney. Once I saw a user having this issue
because his desk was wet from the 'sweat' of his glass of water, causing the
surface to be shiney.

I have simply taken the mouse and used it on my leg to test this theory out,
as pants are not shiney (unless you just came from the disco).

"Curt Christianson" wrote:

> Hi,
>
> The only instances I've run into with the "stuttering mouse" is when I've
> seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> that is running).
>
> The other instance was simply bad wiring in the mouse. I forget what gauge
> the wires are, but they are small, and subject to breakage.
>
> HTH,
> --
> Curt BD-MVBT
>
> http://dundats.mvps.org/
> http://www.aumha.org/
>
>
>
>
>
> "r. wales" <rwales@discussions.microsoft.com> wrote in message
> news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> >I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and
> > reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.
>
>
>

Thanks Curt.

I had thought of the overtaxed cpu as well. I brought up task manager and
had him watch the performance monitor in the tray when the problem occured.
He said that there wasn't a performance spike at the time.

I changed his mouse to see if it might be wires, but that didn't help
either. Who would have thought a mouse could be such a mystery. Thanks for
your suggestion anyway.

"Curt Christianson" wrote:

> Hi,
>
> The only instances I've run into with the "stuttering mouse" is when I've
> seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> that is running).
>
> The other instance was simply bad wiring in the mouse. I forget what gauge
> the wires are, but they are small, and subject to breakage.
>
> HTH,
> --
> Curt BD-MVBT
>
> http://dundats.mvps.org/
> http://www.aumha.org/
>
>
>
>
>
> "r. wales" <rwales@discussions.microsoft.com> wrote in message
> news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> >I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and
> > reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.
>
>
>

Thanks Curt.

I had thought of the overtaxed cpu as well. I brought up task manager and
had him watch the performance monitor in the tray when the problem occured.
He said that there wasn't a performance spike at the time.

I changed his mouse to see if it might be wires, but that didn't help
either. Who would have thought a mouse could be such a mystery. Thanks for
your suggestion anyway.

"Curt Christianson" wrote:

> Hi,
>
> The only instances I've run into with the "stuttering mouse" is when I've
> seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> that is running).
>
> The other instance was simply bad wiring in the mouse. I forget what gauge
> the wires are, but they are small, and subject to breakage.
>
> HTH,
> --
> Curt BD-MVBT
>
> http://dundats.mvps.org/
> http://www.aumha.org/
>
>
>
>
>
> "r. wales" <rwales@discussions.microsoft.com> wrote in message
> news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> >I have a user who has been complaining about his mouse stuttering. I have
> > cleaned his ps2 port, changed mouse, updated driver, removed and
> > reinstalled,
> > everything I can think of, to no avial. Any ideas as to what might be
> > causing this issue or how to remedy it? Thanks.
>
>
>

We do use optical mice. I will change out his mouse pad to see if that helps.

My thanks to all.

"Anne Bonny" wrote:

> You don't mention what kind of mouse this is, but if it is either an optical
> or a laser mouse you can get this behavior when using it on a shiney surface.
> Even some mouse pads are too shiney. Once I saw a user having this issue
> because his desk was wet from the 'sweat' of his glass of water, causing the
> surface to be shiney.
>
> I have simply taken the mouse and used it on my leg to test this theory out,
> as pants are not shiney (unless you just came from the disco).
>
> "Curt Christianson" wrote:
>
> > Hi,
> >
> > The only instances I've run into with the "stuttering mouse" is when I've
> > seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> > that is running).
> >
> > The other instance was simply bad wiring in the mouse. I forget what gauge
> > the wires are, but they are small, and subject to breakage.
> >
> > HTH,
> > --
> > Curt BD-MVBT
> >
> > http://dundats.mvps.org/
> > http://www.aumha.org/
> >
> >
> >
> >
> >
> > "r. wales" <rwales@discussions.microsoft.com> wrote in message
> > news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> > >I have a user who has been complaining about his mouse stuttering. I have
> > > cleaned his ps2 port, changed mouse, updated driver, removed and
> > > reinstalled,
> > > everything I can think of, to no avial. Any ideas as to what might be
> > > causing this issue or how to remedy it? Thanks.
> >
> >
> >

We do use optical mice. I will change out his mouse pad to see if that helps.

My thanks to all.

"Anne Bonny" wrote:

> You don't mention what kind of mouse this is, but if it is either an optical
> or a laser mouse you can get this behavior when using it on a shiney surface.
> Even some mouse pads are too shiney. Once I saw a user having this issue
> because his desk was wet from the 'sweat' of his glass of water, causing the
> surface to be shiney.
>
> I have simply taken the mouse and used it on my leg to test this theory out,
> as pants are not shiney (unless you just came from the disco).
>
> "Curt Christianson" wrote:
>
> > Hi,
> >
> > The only instances I've run into with the "stuttering mouse" is when I've
> > seen a computer overtaxed for a bit (i.e. something *very* CPU intensive
> > that is running).
> >
> > The other instance was simply bad wiring in the mouse. I forget what gauge
> > the wires are, but they are small, and subject to breakage.
> >
> > HTH,
> > --
> > Curt BD-MVBT
> >
> > http://dundats.mvps.org/
> > http://www.aumha.org/
> >
> >
> >
> >
> >
> > "r. wales" <rwales@discussions.microsoft.com> wrote in message
> > news:6F4E6E7E-94A4-4EF1-990B-60C0FDE0ABE6@microsoft.com...
> > >I have a user who has been complaining about his mouse stuttering. I have
> > > cleaned his ps2 port, changed mouse, updated driver, removed and
> > > reinstalled,
> > > everything I can think of, to no avial. Any ideas as to what might be
> > > causing this issue or how to remedy it? Thanks.
> >
> >
> >