I have saved photos e-mailed to me in Outlook Express in the past by
right-clicking on the photo and selecting "Save Picture As." Today when I
right-clicked on a photo I am getting this message: "The system cannot find
the file specified" and then it tells me I need to reinstall the file:
"C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do this.
Can someone please walk me through it so that I can save photos once again.
Many thanks!

[Crossposted to OE General newsgroup]

Who sent you this HTML email message with the (embedded) pix?

If you Forward this message to yourself, do the pix show up in the received
message? If so, can you save the pix from that email?
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


Pat wrote:
> I have saved photos e-mailed to me in Outlook Express in the past by
> right-clicking on the photo and selecting "Save Picture As." Today when I
> right-clicked on a photo I am getting this message: "The system cannot
> find
> the file specified" and then it tells me I need to reinstall the file:
> "C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do this.
> Can someone please walk me through it so that I can save photos once
> again.
> Many thanks!

Well, that was easy. Yes, sending the e-mail to myself enabled me to save
the photos. Thank you! I bet you can explain why this happened? The photos
were from a relative. Thanks again!

"PA Bear [MS MVP]" wrote:

> [Crossposted to OE General newsgroup]
>
> Who sent you this HTML email message with the (embedded) pix?
>
> If you Forward this message to yourself, do the pix show up in the received
> message? If so, can you save the pix from that email?
> --
> OE-specific newsgroup:
> news://msnews.microsoft.com/microsof...xpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>
>
> Pat wrote:
> > I have saved photos e-mailed to me in Outlook Express in the past by
> > right-clicking on the photo and selecting "Save Picture As." Today when I
> > right-clicked on a photo I am getting this message: "The system cannot
> > find
> > the file specified" and then it tells me I need to reinstall the file:
> > "C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do this.
> > Can someone please walk me through it so that I can save photos once
> > again.
> > Many thanks!
>
>

Long story short: The pix embedded in the original message were from an
online source, not your relative's machine. Usually seen in Forwarded (and
multiply-Forwarded) messages, especially if one or more people in the "chain
of Forwards" are AOL users.

Pat wrote:
> Well, that was easy. Yes, sending the e-mail to myself enabled me to save
> the photos. Thank you! I bet you can explain why this happened? The
> photos were from a relative. Thanks again!
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crossposted to OE General newsgroup]
>>
>> Who sent you this HTML email message with the (embedded) pix?
>>
>> If you Forward this message to yourself, do the pix show up in the
>> received
>> message? If so, can you save the pix from that email?
>> --
>> OE-specific newsgroup:
>> news://msnews.microsoft.com/microsof...xpress.general
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>
>>
>> Pat wrote:
>>> I have saved photos e-mailed to me in Outlook Express in the past by
>>> right-clicking on the photo and selecting "Save Picture As." Today when
>>> I
>>> right-clicked on a photo I am getting this message: "The system cannot
>>> find
>>> the file specified" and then it tells me I need to reinstall the file:
>>> "C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do
>>> this.
>>> Can someone please walk me through it so that I can save photos once
>>> again.
>>> Many thanks!

Many thanks!

"PA Bear [MS MVP]" wrote:

> Long story short: The pix embedded in the original message were from an
> online source, not your relative's machine. Usually seen in Forwarded (and
> multiply-Forwarded) messages, especially if one or more people in the "chain
> of Forwards" are AOL users.
>
> Pat wrote:
> > Well, that was easy. Yes, sending the e-mail to myself enabled me to save
> > the photos. Thank you! I bet you can explain why this happened? The
> > photos were from a relative. Thanks again!
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> [Crossposted to OE General newsgroup]
> >>
> >> Who sent you this HTML email message with the (embedded) pix?
> >>
> >> If you Forward this message to yourself, do the pix show up in the
> >> received
> >> message? If so, can you save the pix from that email?
> >> --
> >> OE-specific newsgroup:
> >> news://msnews.microsoft.com/microsof...xpress.general
> >>
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>
> >>
> >> Pat wrote:
> >>> I have saved photos e-mailed to me in Outlook Express in the past by
> >>> right-clicking on the photo and selecting "Save Picture As." Today when
> >>> I
> >>> right-clicked on a photo I am getting this message: "The system cannot
> >>> find
> >>> the file specified" and then it tells me I need to reinstall the file:
> >>> "C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do
> >>> this.
> >>> Can someone please walk me through it so that I can save photos once
> >>> again.
> >>> Many thanks!
>
>

YW & thanks for your feedback, Pat.

Pat wrote:
> Many thanks!
>
> "PA Bear [MS MVP]" wrote:
>
>> Long story short: The pix embedded in the original message were from an
>> online source, not your relative's machine. Usually seen in Forwarded
>> (and
>> multiply-Forwarded) messages, especially if one or more people in the
>> "chain of Forwards" are AOL users.
>>
>> Pat wrote:
>>> Well, that was easy. Yes, sending the e-mail to myself enabled me to
>>> save
>>> the photos. Thank you! I bet you can explain why this happened? The
>>> photos were from a relative. Thanks again!
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> [Crossposted to OE General newsgroup]
>>>>
>>>> Who sent you this HTML email message with the (embedded) pix?
>>>>
>>>> If you Forward this message to yourself, do the pix show up in the
>>>> received
>>>> message? If so, can you save the pix from that email?
>>>> --
>>>> OE-specific newsgroup:
>>>> news://msnews.microsoft.com/microsof...xpress.general
>>>>
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>
>>>>
>>>> Pat wrote:
>>>>> I have saved photos e-mailed to me in Outlook Express in the past by
>>>>> right-clicking on the photo and selecting "Save Picture As." Today
>>>>> when
>>>>> I
>>>>> right-clicked on a photo I am getting this message: "The system
>>>>> cannot
>>>>> find
>>>>> the file specified" and then it tells me I need to reinstall the file:
>>>>> "C:\WINDOWS\system32\mshtml.hlp Help file." I do not know how to do
>>>>> this.
>>>>> Can someone please walk me through it so that I can save photos once
>>>>> again.
>>>>> Many thanks!