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  #1 (permalink)  
Old 06-24-2008, 09:40 PM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Windows Defender Defenition 1.35.716.0 failed to install.

Update on the situation: MS apparently "recalled" the Defender update
released on 24 Jun-08. If the Defender "Alert!" icon is still displaying in
Notification Area, open Defender and click on Check for Updates. You should
get a "No updates available" response and Defender should be happy again (at
least if you didn't uninstall/reinstall Defender).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

PA Bear [MS MVP] wrote:
> [Crossposted to Windows Update, WinXP General, and Security newsgroups]
>
> I have reproduced this problem (error 0x80070643). Users may encounter
> this
> problem when updating Defender via Automatic Update, Windows Update, or
> from
> within Defender (Check for updates function).
>
> NB: Defender will NOT be happy and its "Alert!" icon will continue to
> appear
> in Notification Area until an update is successfully installed. This does
> NOT mean that Defender is not working/protecting your machine.
>
> I have alerted MS and the Defender team to this apparent bug via private
> channels.
>
> Serge wrote:
>> Automatic update set to: Notify me but don't automatically download and
>> install them. It downloads ok.
>>
>> It failed to installed no error code.
>>
>> I tried to download it manually.
>>
>> The window showed:
>>
>> Initializing Installation
>> Download
>> Not Installed
>>
>> As it keeps being reoffered, I now have it as a hidden update.
>>
>> Serge


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Old 06-24-2008, 09:40 PM
  #2 (permalink)  
Old 06-24-2008, 10:00 PM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Windows Defender Defenition 1.35.716.0 failed to install.

As John pointed out a few minutes ago, you can manually update Defender on
32-bit machines:

1. Go to http://www.microsoft.com/security/portal/ADL.aspx

2. Click on the link on the left side of the page to download/install the
new update. Do not use the link in the right-hand menu under "Latest
Definition Updates".

The linked download appears to be a re-release of definitions v1.35.563.0
which were originally released on 19 Jun-08. Installing it will make
Defender "happy" again. <wink>
--
~PA Bear


PA Bear [MS MVP] wrote:
> Update on the situation: MS apparently "recalled" the Defender update
> released on 24 Jun-08. If the Defender "Alert!" icon is still displaying
> in
> Notification Area, open Defender and click on Check for Updates. You
> should
> get a "No updates available" response and Defender should be happy again
> (at
> least if you didn't uninstall/reinstall Defender).
>
> PA Bear [MS MVP] wrote:
>> [Crossposted to Windows Update, WinXP General, and Security newsgroups]
>>
>> I have reproduced this problem (error 0x80070643). Users may encounter
>> this
>> problem when updating Defender via Automatic Update, Windows Update, or
>> from
>> within Defender (Check for updates function).
>>
>> NB: Defender will NOT be happy and its "Alert!" icon will continue to
>> appear
>> in Notification Area until an update is successfully installed. This
>> does
>> NOT mean that Defender is not working/protecting your machine.
>>
>> I have alerted MS and the Defender team to this apparent bug via private
>> channels.
>>
>> Serge wrote:
>>> Automatic update set to: Notify me but don't automatically download and
>>> install them. It downloads ok.
>>>
>>> It failed to installed no error code.
>>>
>>> I tried to download it manually.
>>>
>>> The window showed:
>>>
>>> Initializing Installation
>>> Download
>>> Not Installed
>>>
>>> As it keeps being reoffered, I now have it as a hidden update.
>>>
>>> Serge


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  #3 (permalink)  
Old 06-24-2008, 10:00 PM
John Navas
Newsgroup Contributor
 
Posts: n/a
Re: Windows Defender Defenition 1.35.716.0 failed to install.

On Wed, 25 Jun 2008 00:51:27 -0400, "PA Bear [MS MVP]"
<PABearMVP******.com> wrote in <egWiH9n1IHA.4004@TK2MSFTNGP03.phx.gbl>:

>As John pointed out a few minutes ago, you can manually update Defender on
>32-bit machines:
>
>1. Go to http://www.microsoft.com/security/portal/ADL.aspx
>
>2. Click on the link on the left side of the page to download/install the
>new update. Do not use the link in the right-hand menu under "Latest
>Definition Updates".
>
>The linked download appears to be a re-release of definitions v1.35.563.0
>which were originally released on 19 Jun-08. Installing it will make
>Defender "happy" again. <wink>


As of this writing, the Definition version on
<http://www.microsoft.com/security/portal/ADL.aspx> varies between
1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
all load balancing servers haven't yet been updated to the later
corrected version, so be sure to check the version before downloading.

--
Best regards,
John Navas <http:/navasgroup.com>
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  #4 (permalink)  
Old 06-24-2008, 10:30 PM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Windows Defender Defenition 1.35.716.0 failed to install.

Check your definitions version in Defender.

John Navas wrote:
> On Wed, 25 Jun 2008 00:51:27 -0400, "PA Bear [MS MVP]"
> <PABearMVP******.com> wrote in <egWiH9n1IHA.4004@TK2MSFTNGP03.phx.gbl>:
>
>> As John pointed out a few minutes ago, you can manually update Defender
>> on
>> 32-bit machines:
>>
>> 1. Go to http://www.microsoft.com/security/portal/ADL.aspx
>>
>> 2. Click on the link on the left side of the page to download/install the
>> new update. Do not use the link in the right-hand menu under "Latest
>> Definition Updates".
>>
>> The linked download appears to be a re-release of definitions v1.35.563.0
>> which were originally released on 19 Jun-08. Installing it will make
>> Defender "happy" again. <wink>

>
> As of this writing, the Definition version on
> <http://www.microsoft.com/security/portal/ADL.aspx> varies between
> 1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
> all load balancing servers haven't yet been updated to the later
> corrected version, so be sure to check the version before downloading.


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  #5 (permalink)  
Old 06-25-2008, 12:30 AM
John Navas
Newsgroup Contributor
 
Posts: n/a
Re: Windows Defender Defenition 1.35.716.0 failed to install.


Just what I posted: 1.35.744.0


On Wed, 25 Jun 2008 01:22:48 -0400, "PA Bear [MS MVP]"
<PABearMVP******.com> wrote in <#$sSjTo1IHA.6112@TK2MSFTNGP02.phx.gbl>:

>Check your definitions version in Defender.
>
>John Navas wrote:
>> On Wed, 25 Jun 2008 00:51:27 -0400, "PA Bear [MS MVP]"
>> <PABearMVP******.com> wrote in <egWiH9n1IHA.4004@TK2MSFTNGP03.phx.gbl>:
>>
>>> As John pointed out a few minutes ago, you can manually update Defender
>>> on
>>> 32-bit machines:
>>>
>>> 1. Go to http://www.microsoft.com/security/portal/ADL.aspx
>>>
>>> 2. Click on the link on the left side of the page to download/install the
>>> new update. Do not use the link in the right-hand menu under "Latest
>>> Definition Updates".
>>>
>>> The linked download appears to be a re-release of definitions v1.35.563.0
>>> which were originally released on 19 Jun-08. Installing it will make
>>> Defender "happy" again. <wink>

>>
>> As of this writing, the Definition version on
>> <http://www.microsoft.com/security/portal/ADL.aspx> varies between
>> 1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
>> all load balancing servers haven't yet been updated to the later
>> corrected version, so be sure to check the version before downloading.


--
Best regards,
John Navas <http:/navasgroup.com>
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