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Old 06-17-2008, 11:40 AM
Audrey
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Re: Laptop/Docking Station display problem

I have this same problem with a D630, and recreating the profile did not
help. Dell tells me it is an XP thing. Any ideas?

"Steve N." wrote:

> DuaneTheConfused wrote:
>
> > I should mention that I have flashed the BIOS to the latest revision and all
> > drivers are up to date.
> >
> > "DuaneTheConfused" wrote:
> >
> >
> >>All,
> >>I've got a nice Dell Precision Laptop (4-5 months old) and I just got a
> >>docking station for it (direct from Dell). The laptop (XP Pro SP2) works
> >>fantastically when you boot it up while in the dock or stand-alone, but
> >>problems arise when you either dock it while it's powered on or undock it
> >>while it's on.
> >>Basically, while it's docked, you can either press the "undock" button on
> >>the docking station or in the Start menu. It tells me it's ready to be
> >>released from the dock, so I do so. After I pull the computer off, it has no
> >>picture until I press Fn+F8 (much like you would do when hooking up to an
> >>external monitor or projector). After that, it's all fine.
> >>A similar problem happens when doing the opposite. While the computer is on
> >>(but closed/standby or hibernating), I place it on the dock and press the
> >>dock's power button to bring the laptop out of it's "sleep." The computer
> >>sounds as though it is waking up and the lights on the dock indicate the
> >>same, but no display on the external monitor is visible. I have to open the
> >>computer (while on the dock) and press Fn+F8 again and that will display on
> >>the external monitor.
> >>I work with people who have a very similar setup (amost identical
> >>hardware/software) and they have no problems. I've even replaced the dock
> >>with a different one (again, direct from Dell). I'd love to hear someone's
> >>input. Thanks in advance!

>
> Might be a corrupted hardware profile. Try this:
>
> Shut down, un-dock, boot up, go into Hardare Profiles (rt-click My
> computer, Hardware tab), delete the Docked profile, shut down, re-dock,
> boot up and a new Docked profile will be created. You may need to reset
> your display resolution afterwards.
>
> Steve
>
>

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Old 06-17-2008, 11:40 AM
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