Hi,

I have an AMD64bit processor with 1 gig of RAM and XP Home SP2. Norton
Internet Security installed.

I recently applied about 8 security patches including the upgrade to IE7 to
my machine.

The result has been that the machine now runs really slowly - web pages take
20-30 seconds to load instead of 1-2 seconds and the machine is really
sluggish with lots of apparent disk I/O although the task manager says
nothing is happening.

All this has happened as a direct consequence of these patch installs.

Any ideas on what I should do? Any idea on which patch has caused this
problem so that I can rollback?

Regards,

Steve.

Steve Wright wrote:
> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
> Norton Internet Security installed.
>
> I recently applied about 8 security patches including the upgrade
> to IE7 to my machine.
>
> The result has been that the machine now runs really slowly - web
> pages take 20-30 seconds to load instead of 1-2 seconds and the
> machine is really sluggish with lots of apparent disk I/O although
> the task manager says nothing is happening.
>
> All this has happened as a direct consequence of these patch
> installs.
>
> Any ideas on what I should do? Any idea on which patch has caused
> this problem so that I can rollback?

Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Steve Wright wrote:
> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
> Norton Internet Security installed.
>
> I recently applied about 8 security patches including the upgrade
> to IE7 to my machine.
>
> The result has been that the machine now runs really slowly - web
> pages take 20-30 seconds to load instead of 1-2 seconds and the
> machine is really sluggish with lots of apparent disk I/O although
> the task manager says nothing is happening.
>
> All this has happened as a direct consequence of these patch
> installs.
>
> Any ideas on what I should do? Any idea on which patch has caused
> this problem so that I can rollback?

Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I also have experienced a slow down but only when I access the display
monitor graphics program or right click the desktop. Delay of 15 - 20 sec
waiting for right click response is common.
WinXP home
MS firewall
AVG
Just scanned for spyware.
Recently turned autoupdate off because I don't want EI7 until it is
compatable with Websites I need. As a result, when I got the prompt to
download many updates which I suspect I had installed previously, I allowed
updates for Offfice 2003 and several security updates for WinXP, msxml, etc
but rejected Office XP & Office 2002 and EI7.

Following the suggestion to uninstall recent updates: well nothing is
recorded for yesterday or this month(November).

Checked "WindowsUpdate.log" and it found 16 updates on 11/26 & 11/27, but
they failed (WARNING: Send failed with hr = 80072ee2) plus "Error 0x80090017
occurred while downloading update;" and others
Not savy enough to get past that.

There are WinXP & Office updates dating back over a year. Now what do you
suggest?

Dan


"Shenan Stanley" <newshelper******.com> wrote in message
news:uHIy6SkEHHA.3820@TK2MSFTNGP02.phx.gbl...
> Steve Wright wrote:
>> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
>> Norton Internet Security installed.
>>
>> I recently applied about 8 security patches including the upgrade
>> to IE7 to my machine.
>>
>> The result has been that the machine now runs really slowly - web
>> pages take 20-30 seconds to load instead of 1-2 seconds and the
>> machine is really sluggish with lots of apparent disk I/O although
>> the task manager says nothing is happening.
>>
>> All this has happened as a direct consequence of these patch
>> installs.
>>
>> Any ideas on what I should do? Any idea on which patch has caused
>> this problem so that I can rollback?
>
> Disconnect from the Internet...
> Have the installation media for Norton Internet Security available - with
> any registration/installation keys/etc you might need to reinstall it (if
> you still desire to) ready...
> Uninstall Norton Internet Security (make sure the Windows XP firewall
> re-enables before connecting to the Internet again) and reconnect to the
> Internet.
> Is the surfing any better?
>
> * You did not mention what version of NIS - so I have no idea if it is
> reacting to Internet Explorer 7 badly or not.
>
> If that fails to do anything - I would next uninstall Internet Explorer 7
> and let your system revert back to Internet Explorer 6. See if that fixes
> things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
> checked...)
>
> After that - uninstall each of the updates you installed lately one at a
> time. As there were not 8 this round that i know of - some may have been
> from last month or before? In any case - you can see which ones you
> recently installed in the Add/Remove programs control panel with "Show
> Updates" checked. Remove one - reboot. Test..
>
> When you find out which thing was causing the issue - come back and we can
> figure out what happened.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

I also have experienced a slow down but only when I access the display
monitor graphics program or right click the desktop. Delay of 15 - 20 sec
waiting for right click response is common.
WinXP home
MS firewall
AVG
Just scanned for spyware.
Recently turned autoupdate off because I don't want EI7 until it is
compatable with Websites I need. As a result, when I got the prompt to
download many updates which I suspect I had installed previously, I allowed
updates for Offfice 2003 and several security updates for WinXP, msxml, etc
but rejected Office XP & Office 2002 and EI7.

Following the suggestion to uninstall recent updates: well nothing is
recorded for yesterday or this month(November).

Checked "WindowsUpdate.log" and it found 16 updates on 11/26 & 11/27, but
they failed (WARNING: Send failed with hr = 80072ee2) plus "Error 0x80090017
occurred while downloading update;" and others
Not savy enough to get past that.

There are WinXP & Office updates dating back over a year. Now what do you
suggest?

Dan


"Shenan Stanley" <newshelper******.com> wrote in message
news:uHIy6SkEHHA.3820@TK2MSFTNGP02.phx.gbl...
> Steve Wright wrote:
>> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
>> Norton Internet Security installed.
>>
>> I recently applied about 8 security patches including the upgrade
>> to IE7 to my machine.
>>
>> The result has been that the machine now runs really slowly - web
>> pages take 20-30 seconds to load instead of 1-2 seconds and the
>> machine is really sluggish with lots of apparent disk I/O although
>> the task manager says nothing is happening.
>>
>> All this has happened as a direct consequence of these patch
>> installs.
>>
>> Any ideas on what I should do? Any idea on which patch has caused
>> this problem so that I can rollback?
>
> Disconnect from the Internet...
> Have the installation media for Norton Internet Security available - with
> any registration/installation keys/etc you might need to reinstall it (if
> you still desire to) ready...
> Uninstall Norton Internet Security (make sure the Windows XP firewall
> re-enables before connecting to the Internet again) and reconnect to the
> Internet.
> Is the surfing any better?
>
> * You did not mention what version of NIS - so I have no idea if it is
> reacting to Internet Explorer 7 badly or not.
>
> If that fails to do anything - I would next uninstall Internet Explorer 7
> and let your system revert back to Internet Explorer 6. See if that fixes
> things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
> checked...)
>
> After that - uninstall each of the updates you installed lately one at a
> time. As there were not 8 this round that i know of - some may have been
> from last month or before? In any case - you can see which ones you
> recently installed in the Add/Remove programs control panel with "Show
> Updates" checked. Remove one - reboot. Test..
>
> When you find out which thing was causing the issue - come back and we can
> figure out what happened.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>