Technology Questions

Go Back   Technology Questions > Software Questions > Operating System Questions > Windows XP

Windows XP Discuss the Microsoft Windows XP Operating System

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 01-04-2007, 05:04 AM
Steve Wright
Newsgroup Contributor
 
Posts: n/a
XP patches update causing major performance problems

Hi,

I have an AMD64bit processor with 1 gig of RAM and XP Home SP2. Norton
Internet Security installed.

I recently applied about 8 security patches including the upgrade to IE7 to
my machine.

The result has been that the machine now runs really slowly - web pages take
20-30 seconds to load instead of 1-2 seconds and the machine is really
sluggish with lots of apparent disk I/O although the task manager says
nothing is happening.

All this has happened as a direct consequence of these patch installs.

Any ideas on what I should do? Any idea on which patch has caused this
problem so that I can rollback?

Regards,

Steve.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

 
Old 01-04-2007, 05:04 AM
  #2 (permalink)  
Old 01-04-2007, 05:04 AM
Shenan Stanley
Newsgroup Contributor
 
Posts: n/a
Re: XP patches update causing major performance problems

Steve Wright wrote:
> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
> Norton Internet Security installed.
>
> I recently applied about 8 security patches including the upgrade
> to IE7 to my machine.
>
> The result has been that the machine now runs really slowly - web
> pages take 20-30 seconds to load instead of 1-2 seconds and the
> machine is really sluggish with lots of apparent disk I/O although
> the task manager says nothing is happening.
>
> All this has happened as a direct consequence of these patch
> installs.
>
> Any ideas on what I should do? Any idea on which patch has caused
> this problem so that I can rollback?


Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #3 (permalink)  
Old 01-04-2007, 05:04 AM
Shenan Stanley
Newsgroup Contributor
 
Posts: n/a
Re: XP patches update causing major performance problems

Steve Wright wrote:
> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
> Norton Internet Security installed.
>
> I recently applied about 8 security patches including the upgrade
> to IE7 to my machine.
>
> The result has been that the machine now runs really slowly - web
> pages take 20-30 seconds to load instead of 1-2 seconds and the
> machine is really sluggish with lots of apparent disk I/O although
> the task manager says nothing is happening.
>
> All this has happened as a direct consequence of these patch
> installs.
>
> Any ideas on what I should do? Any idea on which patch has caused
> this problem so that I can rollback?


Disconnect from the Internet...
Have the installation media for Norton Internet Security available - with
any registration/installation keys/etc you might need to reinstall it (if
you still desire to) ready...
Uninstall Norton Internet Security (make sure the Windows XP firewall
re-enables before connecting to the Internet again) and reconnect to the
Internet.
Is the surfing any better?

* You did not mention what version of NIS - so I have no idea if it is
reacting to Internet Explorer 7 badly or not.

If that fails to do anything - I would next uninstall Internet Explorer 7
and let your system revert back to Internet Explorer 6. See if that fixes
things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
checked...)

After that - uninstall each of the updates you installed lately one at a
time. As there were not 8 this round that i know of - some may have been
from last month or before? In any case - you can see which ones you
recently installed in the Add/Remove programs control panel with "Show
Updates" checked. Remove one - reboot. Test..

When you find out which thing was causing the issue - come back and we can
figure out what happened.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #4 (permalink)  
Old 01-04-2007, 05:05 AM
DanR
Newsgroup Contributor
 
Posts: n/a
Re: XP patches update causing major performance problems


I also have experienced a slow down but only when I access the display
monitor graphics program or right click the desktop. Delay of 15 - 20 sec
waiting for right click response is common.
WinXP home
MS firewall
AVG
Just scanned for spyware.
Recently turned autoupdate off because I don't want EI7 until it is
compatable with Websites I need. As a result, when I got the prompt to
download many updates which I suspect I had installed previously, I allowed
updates for Offfice 2003 and several security updates for WinXP, msxml, etc
but rejected Office XP & Office 2002 and EI7.

Following the suggestion to uninstall recent updates: well nothing is
recorded for yesterday or this month(November).

Checked "WindowsUpdate.log" and it found 16 updates on 11/26 & 11/27, but
they failed (WARNING: Send failed with hr = 80072ee2) plus "Error 0x80090017
occurred while downloading update;" and others
Not savy enough to get past that.

There are WinXP & Office updates dating back over a year. Now what do you
suggest?

Dan


"Shenan Stanley" <newshelper******.com> wrote in message
news:uHIy6SkEHHA.3820@TK2MSFTNGP02.phx.gbl...
> Steve Wright wrote:
>> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
>> Norton Internet Security installed.
>>
>> I recently applied about 8 security patches including the upgrade
>> to IE7 to my machine.
>>
>> The result has been that the machine now runs really slowly - web
>> pages take 20-30 seconds to load instead of 1-2 seconds and the
>> machine is really sluggish with lots of apparent disk I/O although
>> the task manager says nothing is happening.
>>
>> All this has happened as a direct consequence of these patch
>> installs.
>>
>> Any ideas on what I should do? Any idea on which patch has caused
>> this problem so that I can rollback?

>
> Disconnect from the Internet...
> Have the installation media for Norton Internet Security available - with
> any registration/installation keys/etc you might need to reinstall it (if
> you still desire to) ready...
> Uninstall Norton Internet Security (make sure the Windows XP firewall
> re-enables before connecting to the Internet again) and reconnect to the
> Internet.
> Is the surfing any better?
>
> * You did not mention what version of NIS - so I have no idea if it is
> reacting to Internet Explorer 7 badly or not.
>
> If that fails to do anything - I would next uninstall Internet Explorer 7
> and let your system revert back to Internet Explorer 6. See if that fixes
> things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
> checked...)
>
> After that - uninstall each of the updates you installed lately one at a
> time. As there were not 8 this round that i know of - some may have been
> from last month or before? In any case - you can see which ones you
> recently installed in the Add/Remove programs control panel with "Show
> Updates" checked. Remove one - reboot. Test..
>
> When you find out which thing was causing the issue - come back and we can
> figure out what happened.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #5 (permalink)  
Old 01-04-2007, 05:05 AM
DanR
Newsgroup Contributor
 
Posts: n/a
Re: XP patches update causing major performance problems


I also have experienced a slow down but only when I access the display
monitor graphics program or right click the desktop. Delay of 15 - 20 sec
waiting for right click response is common.
WinXP home
MS firewall
AVG
Just scanned for spyware.
Recently turned autoupdate off because I don't want EI7 until it is
compatable with Websites I need. As a result, when I got the prompt to
download many updates which I suspect I had installed previously, I allowed
updates for Offfice 2003 and several security updates for WinXP, msxml, etc
but rejected Office XP & Office 2002 and EI7.

Following the suggestion to uninstall recent updates: well nothing is
recorded for yesterday or this month(November).

Checked "WindowsUpdate.log" and it found 16 updates on 11/26 & 11/27, but
they failed (WARNING: Send failed with hr = 80072ee2) plus "Error 0x80090017
occurred while downloading update;" and others
Not savy enough to get past that.

There are WinXP & Office updates dating back over a year. Now what do you
suggest?

Dan


"Shenan Stanley" <newshelper******.com> wrote in message
news:uHIy6SkEHHA.3820@TK2MSFTNGP02.phx.gbl...
> Steve Wright wrote:
>> I have an AMD64bit processor with 1 gig of RAM and XP Home SP2.
>> Norton Internet Security installed.
>>
>> I recently applied about 8 security patches including the upgrade
>> to IE7 to my machine.
>>
>> The result has been that the machine now runs really slowly - web
>> pages take 20-30 seconds to load instead of 1-2 seconds and the
>> machine is really sluggish with lots of apparent disk I/O although
>> the task manager says nothing is happening.
>>
>> All this has happened as a direct consequence of these patch
>> installs.
>>
>> Any ideas on what I should do? Any idea on which patch has caused
>> this problem so that I can rollback?

>
> Disconnect from the Internet...
> Have the installation media for Norton Internet Security available - with
> any registration/installation keys/etc you might need to reinstall it (if
> you still desire to) ready...
> Uninstall Norton Internet Security (make sure the Windows XP firewall
> re-enables before connecting to the Internet again) and reconnect to the
> Internet.
> Is the surfing any better?
>
> * You did not mention what version of NIS - so I have no idea if it is
> reacting to Internet Explorer 7 badly or not.
>
> If that fails to do anything - I would next uninstall Internet Explorer 7
> and let your system revert back to Internet Explorer 6. See if that fixes
> things. (Control Panel --> Add/Remove Programs --> Show Updates shoudl be
> checked...)
>
> After that - uninstall each of the updates you installed lately one at a
> time. As there were not 8 this round that i know of - some may have been
> from last month or before? In any case - you can see which ones you
> recently installed in the Add/Remove programs control panel with "Show
> Updates" checked. Remove one - reboot. Test..
>
> When you find out which thing was causing the issue - come back and we can
> figure out what happened.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
svchost (network) causing performance and general problems jonathan perreault \(AKA: Feenix, SGE\) Windows Vista 1 11-11-2008 01:39 AM
Last update causing problems Pepper Windows XP 1 05-25-2008 09:30 PM
Vista SP1 - Major network performance problems NB Windows Vista 6 03-25-2008 05:20 PM
Major problems with update KB937287 ferrymanr Windows Vista 3 02-18-2008 03:00 AM
hard drive migration causing major problems Tony Pitts Microsoft Office 1 03-18-2007 06:30 AM


New To Technology Questions? Do You Need Help with Your Computer or Device? Do You Need Help with this site?

All times are GMT -8. The time now is 09:20 AM.


2003 - 2009 All Rights Reserved. Technology Questions

Search Engine Friendly URLs by vBSEO 3.3.0