I'm trying to uninstall some software (Palm Desktop), which gave an msi
error and failed to install. Palm's advice to me was to install the
Windows Installer CleanUp Utility and use this to erase leftover
registry entries from a previously deleted version of their software. I
obtained the CleanUp Utility from the MS site and tried to run it. My
problem is that this utility fails to install or run and gives an error
message:

Error: "ActiveX component cant create object: 'scripting.fileSystemObject"
Code: 800A01AD
Source: Microsoft VBscript runtime error

Any ideas apreciated

Searching microsoft.com on the exact error message brings up the
resolutions, such as
http://support.microsoft.com/kb/311269

"Les Carlin" <lescarlin@carlin.karoo.co.uk> wrote in message
news:GZydneDstefhNo3VnZ2dnUVZ8uudnZ2d@eclipse.net. uk...
> I'm trying to uninstall some software (Palm Desktop), which gave an msi
> error and failed to install. Palm's advice to me was to install the
> Windows Installer CleanUp Utility and use this to erase leftover registry
> entries from a previously deleted version of their software. I obtained
> the CleanUp Utility from the MS site and tried to run it. My problem is
> that this utility fails to install or run and gives an error message:
>
> Error: "ActiveX component cant create object: 'scripting.fileSystemObject"
> Code: 800A01AD
> Source: Microsoft VBscript runtime error
>
> Any ideas apreciated

An error occurs while installing the Windows Installer Cleanup Utility:
http://www.winhelponline.com/article...p-Utility.html

This should fix the error "800A01AD".

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"Les Carlin" <lescarlin@carlin.karoo.co.uk> wrote in message news:GZydneDstefhNo3VnZ2dnUVZ8uudnZ2d@eclipse.net. uk...
I'm trying to uninstall some software (Palm Desktop), which gave an msi
error and failed to install. Palm's advice to me was to install the
Windows Installer CleanUp Utility and use this to erase leftover
registry entries from a previously deleted version of their software. I
obtained the CleanUp Utility from the MS site and tried to run it. My
problem is that this utility fails to install or run and gives an error
message:

Error: "ActiveX component cant create object: 'scripting.fileSystemObject"
Code: 800A01AD
Source: Microsoft VBscript runtime error

Any ideas apreciated