I have Windows XP Home Edition.

Lately, if I enter Printers and Other Hardware from the Control Panel, then
click either View Installed Printers or Printers and Faxes, it crashes
Windows Explorer and provides the following error message:

Windows has encountered an error and needs to close. Sorry for the
inconvenience.

If anyone can shed some light on why this is happening, much appreciated.

Debi

See if the same problme also occurs in windows safe mode.If didnt perform
system restore to the nearest good restore point.
"dlwatts" <dlwatts@discussions.microsoft.com> wrote in message
news:3065DCF9-3563-4C48-869F-12735F8D1B0F@microsoft.com...
>I have Windows XP Home Edition.
>
> Lately, if I enter Printers and Other Hardware from the Control Panel,
> then
> click either View Installed Printers or Printers and Faxes, it crashes
> Windows Explorer and provides the following error message:
>
> Windows has encountered an error and needs to close. Sorry for the
> inconvenience.
>
> If anyone can shed some light on why this is happening, much appreciated.
>
> Debi
>
>