Ok, this is my problem. Windows XP (Media Centre version) hangs during
startup. Displays the logo and scrolling blue bars but that is it. I am able
to start in safe mode with no problems (in safe mode, with network and
command prompt).

This is what I have done so for:

Scan Disk – no reported problems
Defrag – no problems
Clean boot – msconfig, un-ticked all in selective start-up, but fails to
load in normal mode (tried with and without “windows essentials� running in
the services tab).
Diagnostic start-up, again fails during normal start-up.

Anything else I can try??

Would repair windows installation work?

Many thanks

And if you're wondering why on earth I wrote that, well "Colin"
<Colin@discussions.microsoft.com> wrote in message
news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> Ok, this is my problem. Windows XP (Media Centre version) hangs during
> startup. Displays the logo and scrolling blue bars but that is it. I am
> able
> to start in safe mode with no problems (in safe mode, with network and
> command prompt).
>
> This is what I have done so for:
>
> Scan Disk – no reported problems
> Defrag – no problems
> Clean boot – msconfig, un-ticked all in selective start-up, but fails to
> load in normal mode (tried with and without “windows essentials� running
> in
> the services tab).
> Diagnostic start-up, again fails during normal start-up.
>
> Anything else I can try??
>
> Would repair windows installation work?
>
> Many thanks
>

If you can get into safe mode, you could try a System Restore point, if
you've got one handy.


--
Jon

Guess what? no system restore point available (sorry should have put that)!

"Jon" wrote:

>
>
>
>
> And if you're wondering why on earth I wrote that, well "Colin"
> <Colin@discussions.microsoft.com> wrote in message
> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > startup. Displays the logo and scrolling blue bars but that is it. I am
> > able
> > to start in safe mode with no problems (in safe mode, with network and
> > command prompt).
> >
> > This is what I have done so for:
> >
> > Scan Disk – no reported problems
> > Defrag – no problems
> > Clean boot – msconfig, un-ticked all in selective start-up, but fails to
> > load in normal mode (tried with and without “windows essentials� running
> > in
> > the services tab).
> > Diagnostic start-up, again fails during normal start-up.
> >
> > Anything else I can try??
> >
> > Would repair windows installation work?
> >
> > Many thanks
> >
>
> If you can get into safe mode, you could try a System Restore point, if
> you've got one handy.
>
>
> --
> Jon
>
>

The reason, in MOST cases, why Safe Mode works is because it prevents any
Startup Programs and support Drivers from Starting.

I would first, after booting in Safe Mode, open the reigistry and rename the
Run keys under

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run

Then reboot in normal mode. I would also check:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup

and move anything there out to someplace else.

If the system reboots after these steps, then something is in the Run keys
or Startup folders that is causing the problem.

Have you tried booting in Last Known Good Configuration? What no System
Restore points? Did you turn the System Restore feature off?


"Colin" <Colin@discussions.microsoft.com> wrote in message
news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> Ok, this is my problem. Windows XP (Media Centre version) hangs during
> startup. Displays the logo and scrolling blue bars but that is it. I am
> able
> to start in safe mode with no problems (in safe mode, with network and
> command prompt).
>
> This is what I have done so for:
>
> Scan Disk - no reported problems
> Defrag - no problems
> Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> load in normal mode (tried with and without "windows essentials" running
> in
> the services tab).
> Diagnostic start-up, again fails during normal start-up.
>
> Anything else I can try??
>
> Would repair windows installation work?
>
> Many thanks
>

Hi,

Made the changes to the registry (only three items listed - ) and checked
the start-up folders, but all empty.

I have tried booting in last good configuration but no joy.

For some reason I do not have a restore point however this option is running.

"NewScience" wrote:

> The reason, in MOST cases, why Safe Mode works is because it prevents any
> Startup Programs and support Drivers from Starting.
>
> I would first, after booting in Safe Mode, open the reigistry and rename the
> Run keys under
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
>
> Then reboot in normal mode. I would also check:
>
> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
> C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup
>
> and move anything there out to someplace else.
>
> If the system reboots after these steps, then something is in the Run keys
> or Startup folders that is causing the problem.
>
> Have you tried booting in Last Known Good Configuration? What no System
> Restore points? Did you turn the System Restore feature off?
>
>
> "Colin" <Colin@discussions.microsoft.com> wrote in message
> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > startup. Displays the logo and scrolling blue bars but that is it. I am
> > able
> > to start in safe mode with no problems (in safe mode, with network and
> > command prompt).
> >
> > This is what I have done so for:
> >
> > Scan Disk - no reported problems
> > Defrag - no problems
> > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > load in normal mode (tried with and without "windows essentials" running
> > in
> > the services tab).
> > Diagnostic start-up, again fails during normal start-up.
> >
> > Anything else I can try??
> >
> > Would repair windows installation work?
> >
> > Many thanks
> >
>
>
>

Do you have Anti-Virus running. If so, uninstall it.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Colin" <Colin@discussions.microsoft.com> wrote in message
news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:

> Guess what? no system restore point available (sorry should have put that)!
>
> "Jon" wrote:
>
> >
> >
> >
> >
> > And if you're wondering why on earth I wrote that, well "Colin"
> > <Colin@discussions.microsoft.com> wrote in message
> > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > able
> > > to start in safe mode with no problems (in safe mode, with network and
> > > command prompt).
> > >
> > > This is what I have done so for:
> > >
> > > Scan Disk - no reported problems
> > > Defrag - no problems
> > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > load in normal mode (tried with and without "windows essentials" running
> > > in
> > > the services tab).
> > > Diagnostic start-up, again fails during normal start-up.
> > >
> > > Anything else I can try??
> > >
> > > Would repair windows installation work?
> > >
> > > Many thanks
> > >
> >
> > If you can get into safe mode, you could try a System Restore point, if
> > you've got one handy.
> >
> >
> > --
> > Jon
> >
> >

Hi,

Will not allow me to uninstall as I am safe mode, it tells me to start in
normal mode, if I could start in normal mode I would not need to uninstall my
AV! Thanks Norton ;-)

"Michael D. Alligood" wrote:

> Do you have Anti-Virus running. If so, uninstall it.
>
> --
> Michael D. Alligood,
> MCSA, MCDST, MCP, A+,
> Network+, i-Net+, CIW Assoc.,
> CIW Certified Instructor
>
>
>
> "Colin" <Colin@discussions.microsoft.com> wrote in message
> news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
>
> > Guess what? no system restore point available (sorry should have put that)!
> >
> > "Jon" wrote:
> >
> > >
> > >
> > >
> > >
> > > And if you're wondering why on earth I wrote that, well "Colin"
> > > <Colin@discussions.microsoft.com> wrote in message
> > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > > able
> > > > to start in safe mode with no problems (in safe mode, with network and
> > > > command prompt).
> > > >
> > > > This is what I have done so for:
> > > >
> > > > Scan Disk - no reported problems
> > > > Defrag - no problems
> > > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > > load in normal mode (tried with and without "windows essentials" running
> > > > in
> > > > the services tab).
> > > > Diagnostic start-up, again fails during normal start-up.
> > > >
> > > > Anything else I can try??
> > > >
> > > > Would repair windows installation work?
> > > >
> > > > Many thanks
> > > >
> > >
> > > If you can get into safe mode, you could try a System Restore point, if
> > > you've got one handy.
> > >
> > >
> > > --
> > > Jon
> > >
> > >
>
>

Use this:
http://service1.symantec.com/SUPPORT...01091013435207


--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Colin" <Colin@discussions.microsoft.com> wrote in message
news:DD1B287E-976D-4608-8727-5D384CD2D23E@microsoft.com:

> Hi,
>
> Will not allow me to uninstall as I am safe mode, it tells me to start in
> normal mode, if I could start in normal mode I would not need to uninstall my
> AV! Thanks Norton ;-)
>
> "Michael D. Alligood" wrote:
>
> > Do you have Anti-Virus running. If so, uninstall it.
> >
> > --
> > Michael D. Alligood,
> > MCSA, MCDST, MCP, A+,
> > Network+, i-Net+, CIW Assoc.,
> > CIW Certified Instructor
> >
> >
> >
> > "Colin" <Colin@discussions.microsoft.com> wrote in message
> > news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
> >
> > > Guess what? no system restore point available (sorry should have put that)!
> > >
> > > "Jon" wrote:
> > >
> > > >
> > > >
> > > >
> > > >
> > > > And if you're wondering why on earth I wrote that, well "Colin"
> > > > <Colin@discussions.microsoft.com> wrote in message
> > > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > > > able
> > > > > to start in safe mode with no problems (in safe mode, with network and
> > > > > command prompt).
> > > > >
> > > > > This is what I have done so for:
> > > > >
> > > > > Scan Disk - no reported problems
> > > > > Defrag - no problems
> > > > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > > > load in normal mode (tried with and without "windows essentials" running
> > > > > in
> > > > > the services tab).
> > > > > Diagnostic start-up, again fails during normal start-up.
> > > > >
> > > > > Anything else I can try??
> > > > >
> > > > > Would repair windows installation work?
> > > > >
> > > > > Many thanks
> > > > >
> > > >
> > > > If you can get into safe mode, you could try a System Restore point, if
> > > > you've got one handy.
> > > >
> > > >
> > > > --
> > > > Jon
> > > >
> > > >
> >
> >

Hi,

Downloaded the removal tool, but again it states that it can only be run in
normal mode.

Colin

"Michael D. Alligood" wrote:

> Use this:
> http://service1.symantec.com/SUPPORT...01091013435207
>
>
> --
> Michael D. Alligood,
> MCSA, MCDST, MCP, A+,
> Network+, i-Net+, CIW Assoc.,
> CIW Certified Instructor
>
>
>
> "Colin" <Colin@discussions.microsoft.com> wrote in message
> news:DD1B287E-976D-4608-8727-5D384CD2D23E@microsoft.com:
>
> > Hi,
> >
> > Will not allow me to uninstall as I am safe mode, it tells me to start in
> > normal mode, if I could start in normal mode I would not need to uninstall my
> > AV! Thanks Norton ;-)
> >
> > "Michael D. Alligood" wrote:
> >
> > > Do you have Anti-Virus running. If so, uninstall it.
> > >
> > > --
> > > Michael D. Alligood,
> > > MCSA, MCDST, MCP, A+,
> > > Network+, i-Net+, CIW Assoc.,
> > > CIW Certified Instructor
> > >
> > >
> > >
> > > "Colin" <Colin@discussions.microsoft.com> wrote in message
> > > news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
> > >
> > > > Guess what? no system restore point available (sorry should have put that)!
> > > >
> > > > "Jon" wrote:
> > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > And if you're wondering why on earth I wrote that, well "Colin"
> > > > > <Colin@discussions.microsoft.com> wrote in message
> > > > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > > > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > > > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > > > > able
> > > > > > to start in safe mode with no problems (in safe mode, with network and
> > > > > > command prompt).
> > > > > >
> > > > > > This is what I have done so for:
> > > > > >
> > > > > > Scan Disk - no reported problems
> > > > > > Defrag - no problems
> > > > > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > > > > load in normal mode (tried with and without "windows essentials" running
> > > > > > in
> > > > > > the services tab).
> > > > > > Diagnostic start-up, again fails during normal start-up.
> > > > > >
> > > > > > Anything else I can try??
> > > > > >
> > > > > > Would repair windows installation work?
> > > > > >
> > > > > > Many thanks
> > > > > >
> > > > >
> > > > > If you can get into safe mode, you could try a System Restore point, if
> > > > > you've got one handy.
> > > > >
> > > > >
> > > > > --
> > > > > Jon
> > > > >
> > > > >
> > >
> > >
>
>

What was the change you made before it stopped working properly?

--
Jon



I may be mistaken, but I think "Colin" <Colin@discussions.microsoft.com>
said something like the following in message
news:96233CF6-C09C-4DBC-99F0-35DA93304AEE@microsoft.com...
> Hi,
>
> Downloaded the removal tool, but again it states that it can only be run
> in
> normal mode.
>
> Colin
>
> "Michael D. Alligood" wrote:
>
>> Use this:
>> http://service1.symantec.com/SUPPORT...01091013435207
>>
>>
>> --
>> Michael D. Alligood,
>> MCSA, MCDST, MCP, A+,
>> Network+, i-Net+, CIW Assoc.,
>> CIW Certified Instructor
>>
>>
>>
>> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> news:DD1B287E-976D-4608-8727-5D384CD2D23E@microsoft.com:
>>
>> > Hi,
>> >
>> > Will not allow me to uninstall as I am safe mode, it tells me to start
>> > in
>> > normal mode, if I could start in normal mode I would not need to
>> > uninstall my
>> > AV! Thanks Norton ;-)
>> >
>> > "Michael D. Alligood" wrote:
>> >
>> > > Do you have Anti-Virus running. If so, uninstall it.
>> > >
>> > > --
>> > > Michael D. Alligood,
>> > > MCSA, MCDST, MCP, A+,
>> > > Network+, i-Net+, CIW Assoc.,
>> > > CIW Certified Instructor
>> > >
>> > >
>> > >
>> > > "Colin" <Colin@discussions.microsoft.com> wrote in message
>> > > news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
>> > >
>> > > > Guess what? no system restore point available (sorry should have
>> > > > put that)!
>> > > >
>> > > > "Jon" wrote:
>> > > >
>> > > > >
>> > > > >
>> > > > >
>> > > > >
>> > > > > And if you're wondering why on earth I wrote that, well "Colin"
>> > > > > <Colin@discussions.microsoft.com> wrote in message
>> > > > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
>> > > > > > Ok, this is my problem. Windows XP (Media Centre version) hangs
>> > > > > > during
>> > > > > > startup. Displays the logo and scrolling blue bars but that is
>> > > > > > it. I am
>> > > > > > able
>> > > > > > to start in safe mode with no problems (in safe mode, with
>> > > > > > network and
>> > > > > > command prompt).
>> > > > > >
>> > > > > > This is what I have done so for:
>> > > > > >
>> > > > > > Scan Disk - no reported problems
>> > > > > > Defrag - no problems
>> > > > > > Clean boot - msconfig, un-ticked all in selective start-up, but
>> > > > > > fails to
>> > > > > > load in normal mode (tried with and without "windows
>> > > > > > essentials" running
>> > > > > > in
>> > > > > > the services tab).
>> > > > > > Diagnostic start-up, again fails during normal start-up.
>> > > > > >
>> > > > > > Anything else I can try??
>> > > > > >
>> > > > > > Would repair windows installation work?
>> > > > > >
>> > > > > > Many thanks
>> > > > > >
>> > > > >
>> > > > > If you can get into safe mode, you could try a System Restore
>> > > > > point, if
>> > > > > you've got one handy.
>> > > > >
>> > > > >
>> > > > > --
>> > > > > Jon
>> > > > >
>> > > > >
>> > >
>> > >
>>
>>

In safe mode, access MSCONFIG. In the services tab, see if there are any
Norton services starting. I read you unchecked them in the Start Up tab,
but look in the services. If there are any, set them to Disable. Then
reboot in normal mode.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Colin" <Colin@discussions.microsoft.com> wrote in message
news:96233CF6-C09C-4DBC-99F0-35DA93304AEE@microsoft.com:

> Hi,
>
> Downloaded the removal tool, but again it states that it can only be run in
> normal mode.
>
> Colin
>
> "Michael D. Alligood" wrote:
>
> > Use this:
> > http://service1.symantec.com/SUPPORT...01091013435207
> >
> >
> > --
> > Michael D. Alligood,
> > MCSA, MCDST, MCP, A+,
> > Network+, i-Net+, CIW Assoc.,
> > CIW Certified Instructor
> >
> >
> >
> > "Colin" <Colin@discussions.microsoft.com> wrote in message
> > news:DD1B287E-976D-4608-8727-5D384CD2D23E@microsoft.com:
> >
> > > Hi,
> > >
> > > Will not allow me to uninstall as I am safe mode, it tells me to start in
> > > normal mode, if I could start in normal mode I would not need to uninstall my
> > > AV! Thanks Norton ;-)
> > >
> > > "Michael D. Alligood" wrote:
> > >
> > > > Do you have Anti-Virus running. If so, uninstall it.
> > > >
> > > > --
> > > > Michael D. Alligood,
> > > > MCSA, MCDST, MCP, A+,
> > > > Network+, i-Net+, CIW Assoc.,
> > > > CIW Certified Instructor
> > > >
> > > >
> > > >
> > > > "Colin" <Colin@discussions.microsoft.com> wrote in message
> > > > news:966AA9C1-13D3-48A1-AFB1-079A8B5ED0AF@microsoft.com:
> > > >
> > > > > Guess what? no system restore point available (sorry should have put that)!
> > > > >
> > > > > "Jon" wrote:
> > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > And if you're wondering why on earth I wrote that, well "Colin"
> > > > > > <Colin@discussions.microsoft.com> wrote in message
> > > > > > news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> > > > > > > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> > > > > > > startup. Displays the logo and scrolling blue bars but that is it. I am
> > > > > > > able
> > > > > > > to start in safe mode with no problems (in safe mode, with network and
> > > > > > > command prompt).
> > > > > > >
> > > > > > > This is what I have done so for:
> > > > > > >
> > > > > > > Scan Disk - no reported problems
> > > > > > > Defrag - no problems
> > > > > > > Clean boot - msconfig, un-ticked all in selective start-up, but fails to
> > > > > > > load in normal mode (tried with and without "windows essentials" running
> > > > > > > in
> > > > > > > the services tab).
> > > > > > > Diagnostic start-up, again fails during normal start-up.
> > > > > > >
> > > > > > > Anything else I can try??
> > > > > > >
> > > > > > > Would repair windows installation work?
> > > > > > >
> > > > > > > Many thanks
> > > > > > >
> > > > > >
> > > > > > If you can get into safe mode, you could try a System Restore point, if
> > > > > > you've got one handy.
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Jon
> > > > > >
> > > > > >
> > > >
> > > >
> >
> >

If you rebooted in Normal mode and nothing, try (after I read some of your
other posts) booting in Safe Mode, run SERVICES.MSC and mark anything Norton
as Startup Type Disabled.

Then Reboot in Normal.

By the way, have you run chkdsk /f /r c: to insure the hard drive is good?

"Colin" <Colin@discussions.microsoft.com> wrote in message
news:9DBCDA2B-AF44-4C08-9107-5C041488D082@microsoft.com...
> Hi,
>
> Made the changes to the registry (only three items listed - ) and checked
> the start-up folders, but all empty.
>
> I have tried booting in last good configuration but no joy.
>
> For some reason I do not have a restore point however this option is
> running.
>
> "NewScience" wrote:
>
>> The reason, in MOST cases, why Safe Mode works is because it prevents any
>> Startup Programs and support Drivers from Starting.
>>
>> I would first, after booting in Safe Mode, open the reigistry and rename
>> the
>> Run keys under
>>
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
>> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
>>
>> Then reboot in normal mode. I would also check:
>>
>> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
>> C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup
>>
>> and move anything there out to someplace else.
>>
>> If the system reboots after these steps, then something is in the Run
>> keys
>> or Startup folders that is causing the problem.
>>
>> Have you tried booting in Last Known Good Configuration? What no System
>> Restore points? Did you turn the System Restore feature off?
>>
>>
>> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
>> > Ok, this is my problem. Windows XP (Media Centre version) hangs during
>> > startup. Displays the logo and scrolling blue bars but that is it. I am
>> > able
>> > to start in safe mode with no problems (in safe mode, with network and
>> > command prompt).
>> >
>> > This is what I have done so for:
>> >
>> > Scan Disk - no reported problems
>> > Defrag - no problems
>> > Clean boot - msconfig, un-ticked all in selective start-up, but fails
>> > to
>> > load in normal mode (tried with and without "windows essentials"
>> > running
>> > in
>> > the services tab).
>> > Diagnostic start-up, again fails during normal start-up.
>> >
>> > Anything else I can try??
>> >
>> > Would repair windows installation work?
>> >
>> > Many thanks
>> >
>>
>>
>>

Hi,

I have disabled everything to do with Norton/Symantec but fails to load. I
have also ran chkdsk with no reported problems.

Could this be a driver problem?

Thanks


"NewScience" wrote:

> If you rebooted in Normal mode and nothing, try (after I read some of your
> other posts) booting in Safe Mode, run SERVICES.MSC and mark anything Norton
> as Startup Type Disabled.
>
> Then Reboot in Normal.
>
> By the way, have you run chkdsk /f /r c: to insure the hard drive is good?
>
> "Colin" <Colin@discussions.microsoft.com> wrote in message
> news:9DBCDA2B-AF44-4C08-9107-5C041488D082@microsoft.com...
> > Hi,
> >
> > Made the changes to the registry (only three items listed - ) and checked
> > the start-up folders, but all empty.
> >
> > I have tried booting in last good configuration but no joy.
> >
> > For some reason I do not have a restore point however this option is
> > running.
> >
> > "NewScience" wrote:
> >
> >> The reason, in MOST cases, why Safe Mode works is because it prevents any
> >> Startup Programs and support Drivers from Starting.
> >>
> >> I would first, after booting in Safe Mode, open the reigistry and rename
> >> the
> >> Run keys under
> >>
> >> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
> >> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
> >>
> >> Then reboot in normal mode. I would also check:
> >>
> >> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
> >> C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup
> >>
> >> and move anything there out to someplace else.
> >>
> >> If the system reboots after these steps, then something is in the Run
> >> keys
> >> or Startup folders that is causing the problem.
> >>
> >> Have you tried booting in Last Known Good Configuration? What no System
> >> Restore points? Did you turn the System Restore feature off?
> >>
> >>
> >> "Colin" <Colin@discussions.microsoft.com> wrote in message
> >> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
> >> > Ok, this is my problem. Windows XP (Media Centre version) hangs during
> >> > startup. Displays the logo and scrolling blue bars but that is it. I am
> >> > able
> >> > to start in safe mode with no problems (in safe mode, with network and
> >> > command prompt).
> >> >
> >> > This is what I have done so for:
> >> >
> >> > Scan Disk - no reported problems
> >> > Defrag - no problems
> >> > Clean boot - msconfig, un-ticked all in selective start-up, but fails
> >> > to
> >> > load in normal mode (tried with and without "windows essentials"
> >> > running
> >> > in
> >> > the services tab).
> >> > Diagnostic start-up, again fails during normal start-up.
> >> >
> >> > Anything else I can try??
> >> >
> >> > Would repair windows installation work?
> >> >
> >> > Many thanks
> >> >
> >>
> >>
> >>
>
>
>

More than likely it is a driver problem. You have turned off everything
that would prevent a Normal bootup.
The only thing left would be someone mucking around with the:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify

key entries. Sometimes, if you don't have a very good Firewall, someone
installs an entry in there. This entry is used when the system starts up.

You have two options:

1. Reboot and select Debugging mode and monitor the output and see where it
stops (driver name). Hopefully you have Auto restart off on failure. The
menu has this option Disable restart (or something like that).
2. Turn debugging mode on:

Add the following key value under:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

UserEnvDebugLevel DWORD 0x30002

Reboot under Normal. Make sure you have turned off Auto reboot on Failure
under Control Panel | System | Advanced | Startup and Recovery. This will
prevent Windows from crash and automatically reboot and keep doing it.

When you reboot after the Registry change to Winlogon, a file will be
created (aborted since the system will not come up all the way) under
C:\Windows\Debug\UserMode - named userenv.log.

After you fail, reboot (REMEMBER to turn that registry value off - just
rename that key in case you need to ever do this again AND Add to
Favorites - so you can always find it). Reboot in Safe Mode. Look at the
file contents. Remember, you will have two different sections in there:

1. Session of failure
2. Session after reboot into Safe Mode prior to unsetting registry key.

Hopefully, you will see where you were when the crash happened on the first
section.

Once you get Windows XP up and running ... do you have the Windows XP CD?
If so, you should run:

winnt32 /cmdcons

from the i386 folder (unless you have the i386 folder already on your hard
drive). This installs the Recovery Console onto your hard drive and adds an
option to the bootup menu to reboot in Recovery Console. You then don't
need to use the Window XP CD Recovery Console from there again.

Regardless, there is an option under Recovery Console called: listsvc(s).
This tracks down all the drivers and services. You can also ... once you
know the offending driver or service ... disable it from there.

"Colin" <Colin@discussions.microsoft.com> wrote in message
news:065DF0DA-FF67-4048-8DD2-4D605DE970EE@microsoft.com...
> Hi,
>
> I have disabled everything to do with Norton/Symantec but fails to load. I
> have also ran chkdsk with no reported problems.
>
> Could this be a driver problem?
>
> Thanks
>
>
> "NewScience" wrote:
>
>> If you rebooted in Normal mode and nothing, try (after I read some of
>> your
>> other posts) booting in Safe Mode, run SERVICES.MSC and mark anything
>> Norton
>> as Startup Type Disabled.
>>
>> Then Reboot in Normal.
>>
>> By the way, have you run chkdsk /f /r c: to insure the hard drive is
>> good?
>>
>> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> news:9DBCDA2B-AF44-4C08-9107-5C041488D082@microsoft.com...
>> > Hi,
>> >
>> > Made the changes to the registry (only three items listed - ) and
>> > checked
>> > the start-up folders, but all empty.
>> >
>> > I have tried booting in last good configuration but no joy.
>> >
>> > For some reason I do not have a restore point however this option is
>> > running.
>> >
>> > "NewScience" wrote:
>> >
>> >> The reason, in MOST cases, why Safe Mode works is because it prevents
>> >> any
>> >> Startup Programs and support Drivers from Starting.
>> >>
>> >> I would first, after booting in Safe Mode, open the reigistry and
>> >> rename
>> >> the
>> >> Run keys under
>> >>
>> >> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
>> >> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
>> >>
>> >> Then reboot in normal mode. I would also check:
>> >>
>> >> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
>> >> C:\Documents and Settings\[USERNAME]\Start Menu\Programs\Startup
>> >>
>> >> and move anything there out to someplace else.
>> >>
>> >> If the system reboots after these steps, then something is in the Run
>> >> keys
>> >> or Startup folders that is causing the problem.
>> >>
>> >> Have you tried booting in Last Known Good Configuration? What no
>> >> System
>> >> Restore points? Did you turn the System Restore feature off?
>> >>
>> >>
>> >> "Colin" <Colin@discussions.microsoft.com> wrote in message
>> >> news:D0C680C5-3F8E-4D6B-92E3-0D71A2EEB4C4@microsoft.com...
>> >> > Ok, this is my problem. Windows XP (Media Centre version) hangs
>> >> > during
>> >> > startup. Displays the logo and scrolling blue bars but that is it. I
>> >> > am
>> >> > able
>> >> > to start in safe mode with no problems (in safe mode, with network
>> >> > and
>> >> > command prompt).
>> >> >
>> >> > This is what I have done so for:
>> >> >
>> >> > Scan Disk - no reported problems
>> >> > Defrag - no problems
>> >> > Clean boot - msconfig, un-ticked all in selective start-up, but
>> >> > fails
>> >> > to
>> >> > load in normal mode (tried with and without "windows essentials"
>> >> > running
>> >> > in
>> >> > the services tab).
>> >> > Diagnostic start-up, again fails during normal start-up.
>> >> >
>> >> > Anything else I can try??
>> >> >
>> >> > Would repair windows installation work?
>> >> >
>> >> > Many thanks
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>