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| "Updates cannot be installed" Office 2003 and XP Pro all up to date I received new MS Security updates today. All five were NOT installed even after I clicked the "shield" and OK'd the install. What causes this issue and what is a work-around? TIA EagleOne |
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| Re: "Updates cannot be installed" ....just a thought, have you "repair installed" recently ? ....if so... http://windowssecrets.com/2007/09/27...ents-XP-repair regards, Richard <EagleOne@discussions.microsoft.com> wrote in message news:qpcbt355ufhpog9ppcr1lem9vtd413sjce@4ax.com... > Office 2003 and XP Pro all up to date > > I received new MS Security updates today. > > All five were NOT installed even after I clicked the "shield" and OK'd the > install. > > What causes this issue and what is a work-around? > > TIA EagleOne |
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| Re: "Updates cannot be installed" Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). If you disable the third-party firewall, make certain that you enable the Windows Firewall! ===================== How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/?kbid=906602 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/?scid=ph;en-us;6527 2. You cannot install some updates or programs http://support.microsoft.com/default...b;en-us;822798 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors associated with the download/install. How to read the Windowsupdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blog...showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. 4. Windows Update Checklist: http://www3.telus.net/dandemar/updtcl.htm 5. Windows Update-specific newsgroup: news://msnews.microsoft.com/microsof....windowsupdate Archive of Windows Update newsgroup: http://groups-beta.google.com/group/....windowsupdate =========================== Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ EagleOne@discussions.microsoft.com wrote: > Office 2003 and XP Pro all up to date > > I received new MS Security updates today. > > All five were NOT installed even after I clicked the "shield" and OK'd the > install. > > What causes this issue and what is a work-around? > > TIA EagleOne |
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| Re: "Updates cannot be installed" Excellent thought! That said, I still had the issue. Later I did fine a solution: From the MS Knowledge base: Office Update fails to Install with error 0x52F Problem description You may receive error 0x52F when you try to install an Office Updates. Applicable Office versions: Office 2003 Applicable operating systems and products Windows 2000 Windows XP Windows Server 2003 Resolutions 1. Disabling the LIS would clean-up the registry setting and might fix the issue. If the update requires source from cache and if it is binary update, the first attempt at install might fail and the install will switch to full file for the next detection cycle. Download the Local Installation Source Tool from http://www.microsoft.com/downloads/d...displaylang=en Extract LisTool.exe and LisTool.chm to some location. Run the GUI tool (LISTOOL.exe) and choose the Disable LIS option. Click next. Select all the check boxes in the subsequent dialog. Then proceed to Finish Try doing a detect and install again. "RJK" <notatospam********.com> wrote: >...just a thought, have you "repair installed" recently ? >...if so... >http://windowssecrets.com/2007/09/27...ents-XP-repair > >regards, Richard > > ><EagleOne@discussions.microsoft.com> wrote in message >news:qpcbt355ufhpog9ppcr1lem9vtd413sjce@4ax.com.. . >> Office 2003 and XP Pro all up to date >> >> I received new MS Security updates today. >> >> All five were NOT installed even after I clicked the "shield" and OK'd the >> install. >> >> What causes this issue and what is a work-around? >> >> TIA EagleOne > |
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| Re: "Updates cannot be installed" Thanks for your time, knowledge and consideration "PA Bear [MS MVP]" <PABearMVP******.com> wrote: >Tip: Temporarily disable real-time protection by your anti-virus and/or >anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer, >AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >attempting to install the update(s). If you disable the third-party >firewall, make certain that you enable the Windows Firewall! > >===================== > >How to troubleshoot Windows Update, Microsoft Update, and Windows Server >Update Services installation issues: >http://support.microsoft.com/?kbid=906602 > >1. See the "Need more help? Tell us what problem you are having" section of >http://support.microsoft.com/?scid=ph;en-us;6527 > >2. You cannot install some updates or programs > http://support.microsoft.com/default...b;en-us;822798 > >3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors >associated with the download/install. > >How to read the Windowsupdate.log file >http://support.microsoft.com/kb/902093 > >3b. Compare errors to those listed here: >http://www.bleepingcomputer.com/blog...showentry=1122 >and/or go to http://windowsupdate.microsoft.com > click on Help and Support >link in left pane > Solve problems on your own. > >4. Windows Update Checklist: >http://www3.telus.net/dandemar/updtcl.htm > >5. Windows Update-specific newsgroup: >news://msnews.microsoft.com/microsof....windowsupdate > >Archive of Windows Update newsgroup: >http://groups-beta.google.com/group/....windowsupdate > >=========================== > >Start a free Windows Update support incident request: >https://support.microsoft.com/oas/de...spx?gprid=6527 > >Support for Windows Update: >http://support.microsoft.com/gp/wusupport |
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| Re: "Updates cannot be installed" YW. Had you included the 0x52F error in your first post, I probably could have pointed you to http://support.microsoft.com/kb/903776 -- ~PA Bear EagleOne@discussions.microsoft.com wrote: > Thanks for your time, knowledge and consideration > > > "PA Bear [MS MVP]" <PABearMVP******.com> wrote: > >> Tip: Temporarily disable real-time protection by your anti-virus and/or >> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea >> Timer, >> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before >> attempting to install the update(s). If you disable the third-party >> firewall, make certain that you enable the Windows Firewall! >> >> ===================== >> >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server >> Update Services installation issues: >> http://support.microsoft.com/?kbid=906602 >> >> 1. See the "Need more help? Tell us what problem you are having" section >> of >> http://support.microsoft.com/?scid=ph;en-us;6527 >> >> 2. You cannot install some updates or programs >> http://support.microsoft.com/default...b;en-us;822798 >> >> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors >> associated with the download/install. >> >> How to read the Windowsupdate.log file >> http://support.microsoft.com/kb/902093 >> >> 3b. Compare errors to those listed here: >> http://www.bleepingcomputer.com/blog...showentry=1122 >> and/or go to http://windowsupdate.microsoft.com > click on Help and >> Support >> link in left pane > Solve problems on your own. >> >> 4. Windows Update Checklist: >> http://www3.telus.net/dandemar/updtcl.htm >> >> 5. Windows Update-specific newsgroup: >> news://msnews.microsoft.com/microsof....windowsupdate >> >> Archive of Windows Update newsgroup: >> http://groups-beta.google.com/group/....windowsupdate >> >> =========================== >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/de...spx?gprid=6527 >> >> Support for Windows Update: >> http://support.microsoft.com/gp/wusupport |
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| Re: "Updates cannot be installed" PA-Bear, At the time, I did not have that error #. Thanks for posting back as I was not able to re-establish LIS until the information in your post. Now all is OK! Thanks EagleOne "PA Bear [MS MVP]" <PABearMVP******.com> wrote: >YW. Had you included the 0x52F error in your first post, I probably could >have pointed you to http://support.microsoft.com/kb/903776 |
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