Has anyone come across this problem?

I have 'options' set to carry out a quick scan daily. Windows Defender (WD)
duly scans and tells me 'no unwanted or harmful software is detected'.

Today, I chose to run a full scan manually. When the scan reached System
Volume Information, WD hung and would continue no further. The 'ticker bar'
(or whatever you call it) was still scrolling, but the file count was static.
I left it in this state for quite a while then decided to stop the scan. This
was not possible, except by using Task Manager to end the program.

I didn't really believe what was happening, so I chose a custom scan of just
System Volume Information Folder and the same 'fault' occurred.

Any ideas anyone, preferably Microsoft.

--
Hasta la vista

What you mean "Any ideas anyone, preferably Microsoft"? Perhaps post to
a "security" group instead? Link below

http://www.microsoft.com/communities...&lang=en&cr=US

Miguel wrote:
> Has anyone come across this problem?
>
> I have 'options' set to carry out a quick scan daily. Windows Defender (WD)
> duly scans and tells me 'no unwanted or harmful software is detected'.
>
> Today, I chose to run a full scan manually. When the scan reached System
> Volume Information, WD hung and would continue no further. The 'ticker bar'
> (or whatever you call it) was still scrolling, but the file count was static.
> I left it in this state for quite a while then decided to stop the scan. This
> was not possible, except by using Task Manager to end the program.
>
> I didn't really believe what was happening, so I chose a custom scan of just
> System Volume Information Folder and the same 'fault' occurred.
>
> Any ideas anyone, preferably Microsoft.
>

Miguel <Miguel@discussions.microsoft.com> wrote:

>Any ideas anyone, preferably Microsoft.

This group is not an "official" MS group, so it's not regularly
visited by MS employees.

It is a peer-to-peer group.

Microsoft has established separate newsgroups for Windows Defender support
and comments. This is not one of them.

See
http://www.microsoft.com/athome/secu...s/default.mspx

NB: If you cannot accesss the Defender newsgroups via the web interface, try
using your NNTP newsreader (e.g., OE).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Miguel wrote:
> Has anyone come across this problem?
>
> I have 'options' set to carry out a quick scan daily. Windows Defender
> (WD)
> duly scans and tells me 'no unwanted or harmful software is detected'.
>
> Today, I chose to run a full scan manually. When the scan reached System
> Volume Information, WD hung and would continue no further. The 'ticker
> bar'
> (or whatever you call it) was still scrolling, but the file count was
> static. I left it in this state for quite a while then decided to stop the
> scan. This was not possible, except by using Task Manager to end the
> program.
>
> I didn't really believe what was happening, so I chose a custom scan of
> just
> System Volume Information Folder and the same 'fault' occurred.
>
> Any ideas anyone, preferably Microsoft.

Thank you PA Bear,

A sensible answer to my post, unlike a couple of other sarcastic ones.

I was not aware of the separate newsgroup for Defender.

I could not see it in comprehensive listing (left hand side newsgroup
homewpage)

I will follow your link and have a look.

Many thanks
--
Hasta la vista


"PA Bear [MS MVP]" wrote:

> Microsoft has established separate newsgroups for Windows Defender support
> and comments. This is not one of them.
>
> See
> http://www.microsoft.com/athome/secu...s/default.mspx
>
> NB: If you cannot accesss the Defender newsgroups via the web interface, try
> using your NNTP newsreader (e.g., OE).
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Miguel wrote:
> > Has anyone come across this problem?
> >
> > I have 'options' set to carry out a quick scan daily. Windows Defender
> > (WD)
> > duly scans and tells me 'no unwanted or harmful software is detected'.
> >
> > Today, I chose to run a full scan manually. When the scan reached System
> > Volume Information, WD hung and would continue no further. The 'ticker
> > bar'
> > (or whatever you call it) was still scrolling, but the file count was
> > static. I left it in this state for quite a while then decided to stop the
> > scan. This was not possible, except by using Task Manager to end the
> > program.
> >
> > I didn't really believe what was happening, so I chose a custom scan of
> > just
> > System Volume Information Folder and the same 'fault' occurred.
> >
> > Any ideas anyone, preferably Microsoft.
>
>