Just had a Windows XP Home system restore because of corruption. Ever since I
got it home it keeps freezing. It freezes at least once an hour during any
operation, ie. internet, outlook email, documents, etc... It completely
freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
down the whole computer and then restart it manually......upon start-up each
time there is no scan disk.

What could be the problem?!?!?

Thanks for any help!!!

Alison wrote:
> Just had a Windows XP Home system restore because of corruption. Ever since I
> got it home it keeps freezing. It freezes at least once an hour during any
> operation, ie. internet, outlook email, documents, etc... It completely
> freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> down the whole computer and then restart it manually......upon start-up each
> time there is no scan disk.
>
> What could be the problem?!?!?
>
> Thanks for any help!!!

Can you take it back to the place where you had it "restored" and ask
them to take a look?

Alias

Alison wrote:
> Just had a Windows XP Home system restore because of corruption. Ever since I
> got it home it keeps freezing. It freezes at least once an hour during any
> operation, ie. internet, outlook email, documents, etc... It completely
> freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> down the whole computer and then restart it manually......upon start-up each
> time there is no scan disk.
>
> What could be the problem?!?!?
>
> Thanks for any help!!!

Can you take it back to the place where you had it "restored" and ask
them to take a look?

Alias

Alison, it totally depends on how the Operating System was restored; if
it was completely restored (i.e. drive formatted and the operating
system reloaded), repaired (no formatting, just replacing system files),
or Windows restored (Windows System Restore).

Normally if your system was completely restored and you are still
experiencing issues with lockups, it could be faulty hardware.
Lockups/freezes can be caused by numerous of things; faulty drivers,
faulty hardware, memory leaks from corrupt software, spyware/malware,
etc.

Please give us a little more details as to the original problem (why you
had it reloaded) and what has happened since. That way we can better
help you.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:

> Just had a Windows XP Home system restore because of corruption. Ever since I
> got it home it keeps freezing. It freezes at least once an hour during any
> operation, ie. internet, outlook email, documents, etc... It completely
> freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> down the whole computer and then restart it manually......upon start-up each
> time there is no scan disk.
>
> What could be the problem?!?!?
>
> Thanks for any help!!!

Alison, it totally depends on how the Operating System was restored; if
it was completely restored (i.e. drive formatted and the operating
system reloaded), repaired (no formatting, just replacing system files),
or Windows restored (Windows System Restore).

Normally if your system was completely restored and you are still
experiencing issues with lockups, it could be faulty hardware.
Lockups/freezes can be caused by numerous of things; faulty drivers,
faulty hardware, memory leaks from corrupt software, spyware/malware,
etc.

Please give us a little more details as to the original problem (why you
had it reloaded) and what has happened since. That way we can better
help you.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:

> Just had a Windows XP Home system restore because of corruption. Ever since I
> got it home it keeps freezing. It freezes at least once an hour during any
> operation, ie. internet, outlook email, documents, etc... It completely
> freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> down the whole computer and then restart it manually......upon start-up each
> time there is no scan disk.
>
> What could be the problem?!?!?
>
> Thanks for any help!!!

Thanks for the response! It all started when I took the hard drive to Geek
Squad to repair or replace my optical drives which were both not working.
They did a diagnostic and found both drives were bad and that my Win XP was
"corrupted". They suggested a full windows restore. They first restored my
original Win 98 and then restored my Win XP Home Upgrade. All files were
backed up to Seagate External Hard Drive. I brought it home and installed a
new external CD/DVD Drive and a Wireless Router. All installs went well. Now
it keeps freezing up.....I had to reboot 3 times just to write this reply
because of freezing up.

"Michael D. Alligood" wrote:

> Alison, it totally depends on how the Operating System was restored; if
> it was completely restored (i.e. drive formatted and the operating
> system reloaded), repaired (no formatting, just replacing system files),
> or Windows restored (Windows System Restore).
>
> Normally if your system was completely restored and you are still
> experiencing issues with lockups, it could be faulty hardware.
> Lockups/freezes can be caused by numerous of things; faulty drivers,
> faulty hardware, memory leaks from corrupt software, spyware/malware,
> etc.
>
> Please give us a little more details as to the original problem (why you
> had it reloaded) and what has happened since. That way we can better
> help you.
>
> --
> Michael D. Alligood,
> MCSA, MCDST, MCP, A+,
> Network+, i-Net+, CIW Assoc.,
> CIW Certified Instructor
>
>
>
> "Alison" <Alison@discussions.microsoft.com> wrote in message
> news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:
>
> > Just had a Windows XP Home system restore because of corruption. Ever since I
> > got it home it keeps freezing. It freezes at least once an hour during any
> > operation, ie. internet, outlook email, documents, etc... It completely
> > freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> > down the whole computer and then restart it manually......upon start-up each
> > time there is no scan disk.
> >
> > What could be the problem?!?!?
> >
> > Thanks for any help!!!
>
>

Thanks for the response! It all started when I took the hard drive to Geek
Squad to repair or replace my optical drives which were both not working.
They did a diagnostic and found both drives were bad and that my Win XP was
"corrupted". They suggested a full windows restore. They first restored my
original Win 98 and then restored my Win XP Home Upgrade. All files were
backed up to Seagate External Hard Drive. I brought it home and installed a
new external CD/DVD Drive and a Wireless Router. All installs went well. Now
it keeps freezing up.....I had to reboot 3 times just to write this reply
because of freezing up.

"Michael D. Alligood" wrote:

> Alison, it totally depends on how the Operating System was restored; if
> it was completely restored (i.e. drive formatted and the operating
> system reloaded), repaired (no formatting, just replacing system files),
> or Windows restored (Windows System Restore).
>
> Normally if your system was completely restored and you are still
> experiencing issues with lockups, it could be faulty hardware.
> Lockups/freezes can be caused by numerous of things; faulty drivers,
> faulty hardware, memory leaks from corrupt software, spyware/malware,
> etc.
>
> Please give us a little more details as to the original problem (why you
> had it reloaded) and what has happened since. That way we can better
> help you.
>
> --
> Michael D. Alligood,
> MCSA, MCDST, MCP, A+,
> Network+, i-Net+, CIW Assoc.,
> CIW Certified Instructor
>
>
>
> "Alison" <Alison@discussions.microsoft.com> wrote in message
> news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:
>
> > Just had a Windows XP Home system restore because of corruption. Ever since I
> > got it home it keeps freezing. It freezes at least once an hour during any
> > operation, ie. internet, outlook email, documents, etc... It completely
> > freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> > down the whole computer and then restart it manually......upon start-up each
> > time there is no scan disk.
> >
> > What could be the problem?!?!?
> >
> > Thanks for any help!!!
>
>

To clarify, the tested both optical drives and found them not working?
Did both optical drive stop working at the same time? If so, this is
highly improbable. The common relationship with both drives is the
motherboard. If both drives stopped working at the same drive, this
would more than likely be caused by a motherboard issue; which could
explain your lockups as well.

As far as your reload, did you provide them with *your* Windows 98 disc
and *your* Windows XP disc or did they use theirs? This is an unrelated
question to your problem, but I am just interested.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:9457EBEF-41F7-45BF-B83B-367FD139566D@microsoft.com:

> Thanks for the response! It all started when I took the hard drive to Geek
> Squad to repair or replace my optical drives which were both not working.
> They did a diagnostic and found both drives were bad and that my Win XP was
> "corrupted". They suggested a full windows restore. They first restored my
> original Win 98 and then restored my Win XP Home Upgrade. All files were
> backed up to Seagate External Hard Drive. I brought it home and installed a
> new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> it keeps freezing up.....I had to reboot 3 times just to write this reply
> because of freezing up.
>
> "Michael D. Alligood" wrote:
>
> > Alison, it totally depends on how the Operating System was restored; if
> > it was completely restored (i.e. drive formatted and the operating
> > system reloaded), repaired (no formatting, just replacing system files),
> > or Windows restored (Windows System Restore).
> >
> > Normally if your system was completely restored and you are still
> > experiencing issues with lockups, it could be faulty hardware.
> > Lockups/freezes can be caused by numerous of things; faulty drivers,
> > faulty hardware, memory leaks from corrupt software, spyware/malware,
> > etc.
> >
> > Please give us a little more details as to the original problem (why you
> > had it reloaded) and what has happened since. That way we can better
> > help you.
> >
> > --
> > Michael D. Alligood,
> > MCSA, MCDST, MCP, A+,
> > Network+, i-Net+, CIW Assoc.,
> > CIW Certified Instructor
> >
> >
> >
> > "Alison" <Alison@discussions.microsoft.com> wrote in message
> > news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:
> >
> > > Just had a Windows XP Home system restore because of corruption. Ever since I
> > > got it home it keeps freezing. It freezes at least once an hour during any
> > > operation, ie. internet, outlook email, documents, etc... It completely
> > > freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> > > down the whole computer and then restart it manually......upon start-up each
> > > time there is no scan disk.
> > >
> > > What could be the problem?!?!?
> > >
> > > Thanks for any help!!!
> >
> >

To clarify, the tested both optical drives and found them not working?
Did both optical drive stop working at the same time? If so, this is
highly improbable. The common relationship with both drives is the
motherboard. If both drives stopped working at the same drive, this
would more than likely be caused by a motherboard issue; which could
explain your lockups as well.

As far as your reload, did you provide them with *your* Windows 98 disc
and *your* Windows XP disc or did they use theirs? This is an unrelated
question to your problem, but I am just interested.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:9457EBEF-41F7-45BF-B83B-367FD139566D@microsoft.com:

> Thanks for the response! It all started when I took the hard drive to Geek
> Squad to repair or replace my optical drives which were both not working.
> They did a diagnostic and found both drives were bad and that my Win XP was
> "corrupted". They suggested a full windows restore. They first restored my
> original Win 98 and then restored my Win XP Home Upgrade. All files were
> backed up to Seagate External Hard Drive. I brought it home and installed a
> new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> it keeps freezing up.....I had to reboot 3 times just to write this reply
> because of freezing up.
>
> "Michael D. Alligood" wrote:
>
> > Alison, it totally depends on how the Operating System was restored; if
> > it was completely restored (i.e. drive formatted and the operating
> > system reloaded), repaired (no formatting, just replacing system files),
> > or Windows restored (Windows System Restore).
> >
> > Normally if your system was completely restored and you are still
> > experiencing issues with lockups, it could be faulty hardware.
> > Lockups/freezes can be caused by numerous of things; faulty drivers,
> > faulty hardware, memory leaks from corrupt software, spyware/malware,
> > etc.
> >
> > Please give us a little more details as to the original problem (why you
> > had it reloaded) and what has happened since. That way we can better
> > help you.
> >
> > --
> > Michael D. Alligood,
> > MCSA, MCDST, MCP, A+,
> > Network+, i-Net+, CIW Assoc.,
> > CIW Certified Instructor
> >
> >
> >
> > "Alison" <Alison@discussions.microsoft.com> wrote in message
> > news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:
> >
> > > Just had a Windows XP Home system restore because of corruption. Ever since I
> > > got it home it keeps freezing. It freezes at least once an hour during any
> > > operation, ie. internet, outlook email, documents, etc... It completely
> > > freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> > > down the whole computer and then restart it manually......upon start-up each
> > > time there is no scan disk.
> > >
> > > What could be the problem?!?!?
> > >
> > > Thanks for any help!!!
> >
> >

It could be that XP is now trying to update itself online. After
installing XP you have to autoupdate it so that new Windows security
patches are installed.

Does his happen when you are online or offline?

hth


Alison wrote:
>
> Thanks for the response! It all started when I took the hard drive to Geek
> Squad to repair or replace my optical drives which were both not working.
> They did a diagnostic and found both drives were bad and that my Win XP was
> "corrupted". They suggested a full windows restore. They first restored my
> original Win 98 and then restored my Win XP Home Upgrade. All files were
> backed up to Seagate External Hard Drive. I brought it home and installed a
> new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> it keeps freezing up.....I had to reboot 3 times just to write this reply
> because of freezing up.
>

It could be that XP is now trying to update itself online. After
installing XP you have to autoupdate it so that new Windows security
patches are installed.

Does his happen when you are online or offline?

hth


Alison wrote:
>
> Thanks for the response! It all started when I took the hard drive to Geek
> Squad to repair or replace my optical drives which were both not working.
> They did a diagnostic and found both drives were bad and that my Win XP was
> "corrupted". They suggested a full windows restore. They first restored my
> original Win 98 and then restored my Win XP Home Upgrade. All files were
> backed up to Seagate External Hard Drive. I brought it home and installed a
> new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> it keeps freezing up.....I had to reboot 3 times just to write this reply
> because of freezing up.
>

It happens usually online (internet and Outlook email). It has frozen also
while using Microsoft Works and when the computer is idle.

"ANONYMOUS" wrote:

>
> It could be that XP is now trying to update itself online. After
> installing XP you have to autoupdate it so that new Windows security
> patches are installed.
>
> Does his happen when you are online or offline?
>
> hth
>
>
> Alison wrote:
> >
> > Thanks for the response! It all started when I took the hard drive to Geek
> > Squad to repair or replace my optical drives which were both not working.
> > They did a diagnostic and found both drives were bad and that my Win XP was
> > "corrupted". They suggested a full windows restore. They first restored my
> > original Win 98 and then restored my Win XP Home Upgrade. All files were
> > backed up to Seagate External Hard Drive. I brought it home and installed a
> > new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> > it keeps freezing up.....I had to reboot 3 times just to write this reply
> > because of freezing up.
> >
>

It happens usually online (internet and Outlook email). It has frozen also
while using Microsoft Works and when the computer is idle.

"ANONYMOUS" wrote:

>
> It could be that XP is now trying to update itself online. After
> installing XP you have to autoupdate it so that new Windows security
> patches are installed.
>
> Does his happen when you are online or offline?
>
> hth
>
>
> Alison wrote:
> >
> > Thanks for the response! It all started when I took the hard drive to Geek
> > Squad to repair or replace my optical drives which were both not working.
> > They did a diagnostic and found both drives were bad and that my Win XP was
> > "corrupted". They suggested a full windows restore. They first restored my
> > original Win 98 and then restored my Win XP Home Upgrade. All files were
> > backed up to Seagate External Hard Drive. I brought it home and installed a
> > new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> > it keeps freezing up.....I had to reboot 3 times just to write this reply
> > because of freezing up.
> >
>

Alison, as stated earlier, it could be anything. I do not think it is
software related (spyware, viruses, etc.), since it was just reloaded.
Did they disconnect the two optical drive from your system. If they are
on the same IDE cable (which is usually the case), one could cause the
other to malfunction. I would have the ribbon cable checked as well. If
they left your drives connected, you could try unplugging them from the
motherboard and see if that corrects the issue.

Did they give you an explanation of the windows problem, or did they
just say it was corrupt?

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:8DF0EF69-54F8-4A90-8105-438F24C77C48@microsoft.com:

> It happens usually online (internet and Outlook email). It has frozen also
> while using Microsoft Works and when the computer is idle.
>
> "ANONYMOUS" wrote:
>
> >
> > It could be that XP is now trying to update itself online. After
> > installing XP you have to autoupdate it so that new Windows security
> > patches are installed.
> >
> > Does his happen when you are online or offline?
> >
> > hth
> >
> >
> > Alison wrote:
> > >
> > > Thanks for the response! It all started when I took the hard drive to Geek
> > > Squad to repair or replace my optical drives which were both not working.
> > > They did a diagnostic and found both drives were bad and that my Win XP was
> > > "corrupted". They suggested a full windows restore. They first restored my
> > > original Win 98 and then restored my Win XP Home Upgrade. All files were
> > > backed up to Seagate External Hard Drive. I brought it home and installed a
> > > new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> > > it keeps freezing up.....I had to reboot 3 times just to write this reply
> > > because of freezing up.
> > >
> >

Alison, as stated earlier, it could be anything. I do not think it is
software related (spyware, viruses, etc.), since it was just reloaded.
Did they disconnect the two optical drive from your system. If they are
on the same IDE cable (which is usually the case), one could cause the
other to malfunction. I would have the ribbon cable checked as well. If
they left your drives connected, you could try unplugging them from the
motherboard and see if that corrects the issue.

Did they give you an explanation of the windows problem, or did they
just say it was corrupt?

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:8DF0EF69-54F8-4A90-8105-438F24C77C48@microsoft.com:

> It happens usually online (internet and Outlook email). It has frozen also
> while using Microsoft Works and when the computer is idle.
>
> "ANONYMOUS" wrote:
>
> >
> > It could be that XP is now trying to update itself online. After
> > installing XP you have to autoupdate it so that new Windows security
> > patches are installed.
> >
> > Does his happen when you are online or offline?
> >
> > hth
> >
> >
> > Alison wrote:
> > >
> > > Thanks for the response! It all started when I took the hard drive to Geek
> > > Squad to repair or replace my optical drives which were both not working.
> > > They did a diagnostic and found both drives were bad and that my Win XP was
> > > "corrupted". They suggested a full windows restore. They first restored my
> > > original Win 98 and then restored my Win XP Home Upgrade. All files were
> > > backed up to Seagate External Hard Drive. I brought it home and installed a
> > > new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> > > it keeps freezing up.....I had to reboot 3 times just to write this reply
> > > because of freezing up.
> > >
> >