Where are you backing up to? It sounds like the backup is failing when it
hits a certain size. What is the size of the backup file when it fails?

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca/phpBB2/



news@mail.adsl4less.com wrote:
> Beginning to look like a bug: someone else is having the exact same
> problem as me.
>
> http://groups.google.co.uk/group/mic...82e6a4d?&hl=en

Where are you backing up to? It sounds like the backup is failing when it
hits a certain size. What is the size of the backup file when it fails?

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca/phpBB2/



news@mail.adsl4less.com wrote:
> Beginning to look like a bug: someone else is having the exact same
> problem as me.
>
> http://groups.google.co.uk/group/mic...82e6a4d?&hl=en

Kerry Brown wrote:
> Where are you backing up to? It sounds like the backup is failing when it
> hits a certain size. What is the size of the backup file when it fails?

2189 out of about 2500 files.
378MB out of about 500MB
Backing up to a disk with about 16GB of free space.

Kerry Brown wrote:
> Where are you backing up to? It sounds like the backup is failing when it
> hits a certain size. What is the size of the backup file when it fails?

2189 out of about 2500 files.
378MB out of about 500MB
Backing up to a disk with about 16GB of free space.

I'm out of ideas. Hopefully someone else will chime in.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca/phpBB2/



news@mail.adsl4less.com wrote:
> Kerry Brown wrote:
>> Where are you backing up to? It sounds like the backup is failing
>> when it hits a certain size. What is the size of the backup file
>> when it fails?
>
> 2189 out of about 2500 files.
> 378MB out of about 500MB
> Backing up to a disk with about 16GB of free space.

I'm out of ideas. Hopefully someone else will chime in.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca/phpBB2/



news@mail.adsl4less.com wrote:
> Kerry Brown wrote:
>> Where are you backing up to? It sounds like the backup is failing
>> when it hits a certain size. What is the size of the backup file
>> when it fails?
>
> 2189 out of about 2500 files.
> 378MB out of about 500MB
> Backing up to a disk with about 16GB of free space.

I found out today that I have exactly the same problem. NTBackup
crashes when it reaches rootmdm.sys during a system state backup. I
hope somebody finds a solution.


news@mail.adsl4less.com wrote:
> - xp sp2 with all the latest patches from windows update
> - thorough AV scan is clean
> - complete anti malware / spyware is clean
> - chkdsk c: /f /r is clean
> - rebooting makes no difference
> - no event log errors
>
> The problem is that when I do a system state backup, it gets to the
> c:\windows\system32\drivers\rootmdm.sys file and then crashes. (The
> error is the one where it says that the app has had a problem and it
> sends a report to Microsoft.) Because of this, I am unable to do a
> system state backup at present. Apart from this, all is well with the
> PC.
>
> Any ideas?
> TIA
> Mark

vlixvlax******.com wrote:
> I found out today that I have exactly the same problem. NTBackup
> crashes when it reaches rootmdm.sys during a system state backup. I
> hope somebody finds a solution.
>
>
A third person with the same problem. :( AFAICT, there is no known fix
and there are no articles on this on the public MS knowledgebase.
Strange that you get the problem with the same file. My testing showed
that it wasn't the file per se that is the problem. Could you post the
same stats as I did earlier? (I.e. how many were backed up out of a
total number, space backed up out of the total and so on?) Cheers.

Here's yet another person with the same problem:

http://groups.google.com/group/micro...c24dba29d77060

The thread is in German though.

I'll post the stats you requested later today.

Regards,

vlix


news@mail.adsl4less.com wrote:
> vlixvlax******.com wrote:
> > I found out today that I have exactly the same problem. NTBackup
> > crashes when it reaches rootmdm.sys during a system state backup. I
> > hope somebody finds a solution.
> >
> >
> A third person with the same problem. :( AFAICT, there is no known fix
> and there are no articles on this on the public MS knowledgebase.
> Strange that you get the problem with the same file. My testing showed
> that it wasn't the file per se that is the problem. Could you post the
> same stats as I did earlier? (I.e. how many were backed up out of a
> total number, space backed up out of the total and so on?) Cheers.

On my system, a system state backup wants to process 2474 files,
totalling about 460MB. The backup crashes at file number 2208
(rootmdm.sys), at roughly 369MB.

-vlix


vlixvlax******.com wrote:
> Here's yet another person with the same problem:
>
> http://groups.google.com/group/micro...c24dba29d77060
>
> The thread is in German though.
>
> I'll post the stats you requested later today.
>
> Regards,
>
> vlix
>
>
> news@mail.adsl4less.com wrote:
> > vlixvlax******.com wrote:
> > > I found out today that I have exactly the same problem. NTBackup
> > > crashes when it reaches rootmdm.sys during a system state backup. I
> > > hope somebody finds a solution.
> > >
> > >
> > A third person with the same problem. :( AFAICT, there is no known fix
> > and there are no articles on this on the public MS knowledgebase.
> > Strange that you get the problem with the same file. My testing showed
> > that it wasn't the file per se that is the problem. Could you post the
> > same stats as I did earlier? (I.e. how many were backed up out of a
> > total number, space backed up out of the total and so on?) Cheers.

vlixvlax******.com wrote:
> I found out today that I have exactly the same problem. NTBackup
> crashes when it reaches rootmdm.sys during a system state backup. I
> hope somebody finds a solution.
>
>
A third person with the same problem. :( AFAICT, there is no known fix
and there are no articles on this on the public MS knowledgebase.
Strange that you get the problem with the same file. My testing showed
that it wasn't the file per se that is the problem. Could you post the
same stats as I did earlier? (I.e. how many were backed up out of a
total number, space backed up out of the total and so on?) Cheers.

vlixvlax******.com wrote:
> On my system, a system state backup wants to process 2474 files,
> totalling about 460MB. The backup crashes at file number 2208
> (rootmdm.sys), at roughly 369MB.
>
> -vlix

Cheers. I was hoping to see a distinct pattern, but AFAICT ther isn't
one: the figures are very close to mine but not the same. :(
I'm out of ideas other than to wait for:
1. MS to acknowledge the problem
2. MS to fix it!
Oh dear.

Here's yet another person with the same problem:

http://groups.google.com/group/micro...c24dba29d77060

The thread is in German though.

I'll post the stats you requested later today.

Regards,

vlix


news@mail.adsl4less.com wrote:
> vlixvlax******.com wrote:
> > I found out today that I have exactly the same problem. NTBackup
> > crashes when it reaches rootmdm.sys during a system state backup. I
> > hope somebody finds a solution.
> >
> >
> A third person with the same problem. :( AFAICT, there is no known fix
> and there are no articles on this on the public MS knowledgebase.
> Strange that you get the problem with the same file. My testing showed
> that it wasn't the file per se that is the problem. Could you post the
> same stats as I did earlier? (I.e. how many were backed up out of a
> total number, space backed up out of the total and so on?) Cheers.

On my system, a system state backup wants to process 2474 files,
totalling about 460MB. The backup crashes at file number 2208
(rootmdm.sys), at roughly 369MB.

-vlix


vlixvlax******.com wrote:
> Here's yet another person with the same problem:
>
> http://groups.google.com/group/micro...c24dba29d77060
>
> The thread is in German though.
>
> I'll post the stats you requested later today.
>
> Regards,
>
> vlix
>
>
> news@mail.adsl4less.com wrote:
> > vlixvlax******.com wrote:
> > > I found out today that I have exactly the same problem. NTBackup
> > > crashes when it reaches rootmdm.sys during a system state backup. I
> > > hope somebody finds a solution.
> > >
> > >
> > A third person with the same problem. :( AFAICT, there is no known fix
> > and there are no articles on this on the public MS knowledgebase.
> > Strange that you get the problem with the same file. My testing showed
> > that it wasn't the file per se that is the problem. Could you post the
> > same stats as I did earlier? (I.e. how many were backed up out of a
> > total number, space backed up out of the total and so on?) Cheers.

vlixvlax******.com wrote:
> On my system, a system state backup wants to process 2474 files,
> totalling about 460MB. The backup crashes at file number 2208
> (rootmdm.sys), at roughly 369MB.
>
> -vlix

Cheers. I was hoping to see a distinct pattern, but AFAICT ther isn't
one: the figures are very close to mine but not the same. :(
I'm out of ideas other than to wait for:
1. MS to acknowledge the problem
2. MS to fix it!
Oh dear.