Hi James,

You may want to replace the file as it may be damaged. Delete the one in the
dllcache folder first, then expand a new one from the
C:\Windows\SerivcePackFile\I386 directory using the "expand file" function
in msconfig.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"James McIninch" <james.mcininch@eraseme.comcast.net> wrote in message
news:gJSdnRXpTKhNJcnYnZ2dnUVZ_oOdnZ2d@comcast.com. ..
> One of our home machines still runs Windows XP and it has recently
> developed
> a problem whereby the filmstrip view of a folder of images shows the icon
> preview below, but the string "preview not available" in the space above
> where a larger image should be. If one clicks on the "View as a slideshow"
> link in the sidebar, the screen turns black with the string "preview not
> available" in the middle of it. If you attempt to preview a picture by
> double-clicking on it, the screen flashes as if the Picture and Fax Viewer
> application appears for a fraction of a second and disappears.
>
> I have researched the problem and, based on what I had learned, I had
> figured that the following would fix it:
>
> regsvr32 -u %windir%\system32\shimgvw.dll
> regsvr32 %windir%\system32\shimgvw.dll
>
> ... which gave me confirmation that the DLL was reregistered, but didn't
> fix
> the problem.
>
> Any ideas?