I have had for some time a similar problem. This is the only thread I could
find coming close to my problems.

1.When I press the button Add or Remove programs the window shows the
programs in alphabetic order inclusive programs starting with Dxxxx; then
there is a blank window for quite some lenght, replaced by one fat black
vertical stripe in the middle, which then becomes several black vertical
stripes, eventually the window will be blank and at the end of the window the
remaining programs are shown.
2.When pressing the button for one program some information appear, among
others when the program was last in use. This information is highly incorrect
and does not reflect the actul usage of that specific programme. One example
is that IE7 is listed as used rarely although I use it every day.

I have two files appwiz.cpl placed as indicated above. they are both the
same date and size.

Look forward to your reply. kandt 43
--
Have a swell day!


"Will Denny" wrote:

> Hi
>
> Try a search for
>
> dllcache
>
> it 'should' be there. Try running the following command from Start>Run
>
> sfc /scannow
>
> If the dllcache folder isn't on the hard disk, you may get an error message.
> Please have your XP CD to hand.
>
> Are the two appwiz.cpl files the same size and date?
>
> --
>
>
> Will Denny
> MS MVP Windows Shell/User
> Please reply to the News Groups
>
> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
> news:41755103-54F3-4019-98EB-BFD10FD7F990@microsoft.com...
> > Dear Will,
> > Thanks for the suggestion. I can't find the windows/system32/dllcache
> > folder
> > in the windows/system32 folder. Thus, i don't know if there is a copy of
> > appwiz.cpl in that folder. However i did a search and resulted in 2
> > appwiz.cpl files--1 in windows/system32 folder and the other in
> > Windows/ServicePackFiles/i386. Is this info useful??
> >
> > "Will Denny" wrote:
> >
> >> Hi
> >>
> >> The appwiz.cpl file could be corrupted. See if there a copy of that file
> >> in
> >> the windows\system32\dllcache folder and copy/paste it to the
> >> windows\system32 folder.
> >>
> >> Failing that, run the following command from Start>Run with your XP CD to
> >> hand:
> >>
> >> sfc /scannow
> >>
> >> --
> >>
> >>
> >> Will Denny
> >> MS MVP Windows Shell/User
> >> Please reply to the News Groups
> >>
> >> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
> >> news:299ACFB4-2C35-45A9-AC8E-A9FEE0827CA1@microsoft.com...
> >> > Whenever I click on the add /remove programs tool in the control panel,
> >> > all i
> >> > get is a blank white box with minimize and close buttons on upper
> >> > right---and
> >> > it just hangs(freezes). I try closing but takes very long. Need help in
> >> > getting the aforementioned tool to work correctly. Any suggestions
> >> > would
> >> > be
> >> > much appreciated.
> >> > Thanks in advance.
> >> >
> >>
> >>
> >>
>
>
>

See if this helps:

Go to Start/Run and type in: regsvr32 appwiz.cpl

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm


"kandt43" <kandt43******.com> wrote in message
news:40876A7B-C319-48F6-B96B-044BDB3735E7@microsoft.com...
>I have had for some time a similar problem. This is the only thread I could
> find coming close to my problems.
>
> 1.When I press the button Add or Remove programs the window shows the
> programs in alphabetic order inclusive programs starting with Dxxxx; then
> there is a blank window for quite some lenght, replaced by one fat black
> vertical stripe in the middle, which then becomes several black vertical
> stripes, eventually the window will be blank and at the end of the window
> the
> remaining programs are shown.
> 2.When pressing the button for one program some information appear, among
> others when the program was last in use. This information is highly
> incorrect
> and does not reflect the actul usage of that specific programme. One
> example
> is that IE7 is listed as used rarely although I use it every day.
>
> I have two files appwiz.cpl placed as indicated above. they are both the
> same date and size.
>
> Look forward to your reply. kandt 43
> --
> Have a swell day!
>
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Try a search for
>>
>> dllcache
>>
>> it 'should' be there. Try running the following command from Start>Run
>>
>> sfc /scannow
>>
>> If the dllcache folder isn't on the hard disk, you may get an error
>> message.
>> Please have your XP CD to hand.
>>
>> Are the two appwiz.cpl files the same size and date?
>>
>> --
>>
>>
>> Will Denny
>> MS MVP Windows Shell/User
>> Please reply to the News Groups
>>
>> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
>> news:41755103-54F3-4019-98EB-BFD10FD7F990@microsoft.com...
>> > Dear Will,
>> > Thanks for the suggestion. I can't find the windows/system32/dllcache
>> > folder
>> > in the windows/system32 folder. Thus, i don't know if there is a copy
>> > of
>> > appwiz.cpl in that folder. However i did a search and resulted in 2
>> > appwiz.cpl files--1 in windows/system32 folder and the other in
>> > Windows/ServicePackFiles/i386. Is this info useful??
>> >
>> > "Will Denny" wrote:
>> >
>> >> Hi
>> >>
>> >> The appwiz.cpl file could be corrupted. See if there a copy of that
>> >> file
>> >> in
>> >> the windows\system32\dllcache folder and copy/paste it to the
>> >> windows\system32 folder.
>> >>
>> >> Failing that, run the following command from Start>Run with your XP CD
>> >> to
>> >> hand:
>> >>
>> >> sfc /scannow
>> >>
>> >> --
>> >>
>> >>
>> >> Will Denny
>> >> MS MVP Windows Shell/User
>> >> Please reply to the News Groups
>> >>
>> >> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
>> >> news:299ACFB4-2C35-45A9-AC8E-A9FEE0827CA1@microsoft.com...
>> >> > Whenever I click on the add /remove programs tool in the control
>> >> > panel,
>> >> > all i
>> >> > get is a blank white box with minimize and close buttons on upper
>> >> > right---and
>> >> > it just hangs(freezes). I try closing but takes very long. Need help
>> >> > in
>> >> > getting the aforementioned tool to work correctly. Any suggestions
>> >> > would
>> >> > be
>> >> > much appreciated.
>> >> > Thanks in advance.
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

Thanks Kelly,

I did as you indicated. I did receive a messsage saying running regsvr32 was
sucessful. However, after restarting the problem persists.
--
Have a swell day!


"Kelly" wrote:

> See if this helps:
>
> Go to Start/Run and type in: regsvr32 appwiz.cpl
>
> --
>
> All the Best,
> Kelly (MS-MVP/DTS&XP)
>
> Taskbar Repair Tool
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
> "kandt43" <kandt43******.com> wrote in message
> news:40876A7B-C319-48F6-B96B-044BDB3735E7@microsoft.com...
> >I have had for some time a similar problem. This is the only thread I could
> > find coming close to my problems.
> >
> > 1.When I press the button Add or Remove programs the window shows the
> > programs in alphabetic order inclusive programs starting with Dxxxx; then
> > there is a blank window for quite some lenght, replaced by one fat black
> > vertical stripe in the middle, which then becomes several black vertical
> > stripes, eventually the window will be blank and at the end of the window
> > the
> > remaining programs are shown.
> > 2.When pressing the button for one program some information appear, among
> > others when the program was last in use. This information is highly
> > incorrect
> > and does not reflect the actul usage of that specific programme. One
> > example
> > is that IE7 is listed as used rarely although I use it every day.
> >
> > I have two files appwiz.cpl placed as indicated above. they are both the
> > same date and size.
> >
> > Look forward to your reply. kandt 43
> > --
> > Have a swell day!
> >
> >
> > "Will Denny" wrote:
> >
> >> Hi
> >>
> >> Try a search for
> >>
> >> dllcache
> >>
> >> it 'should' be there. Try running the following command from Start>Run
> >>
> >> sfc /scannow
> >>
> >> If the dllcache folder isn't on the hard disk, you may get an error
> >> message.
> >> Please have your XP CD to hand.
> >>
> >> Are the two appwiz.cpl files the same size and date?
> >>
> >> --
> >>
> >>
> >> Will Denny
> >> MS MVP Windows Shell/User
> >> Please reply to the News Groups
> >>
> >> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
> >> news:41755103-54F3-4019-98EB-BFD10FD7F990@microsoft.com...
> >> > Dear Will,
> >> > Thanks for the suggestion. I can't find the windows/system32/dllcache
> >> > folder
> >> > in the windows/system32 folder. Thus, i don't know if there is a copy
> >> > of
> >> > appwiz.cpl in that folder. However i did a search and resulted in 2
> >> > appwiz.cpl files--1 in windows/system32 folder and the other in
> >> > Windows/ServicePackFiles/i386. Is this info useful??
> >> >
> >> > "Will Denny" wrote:
> >> >
> >> >> Hi
> >> >>
> >> >> The appwiz.cpl file could be corrupted. See if there a copy of that
> >> >> file
> >> >> in
> >> >> the windows\system32\dllcache folder and copy/paste it to the
> >> >> windows\system32 folder.
> >> >>
> >> >> Failing that, run the following command from Start>Run with your XP CD
> >> >> to
> >> >> hand:
> >> >>
> >> >> sfc /scannow
> >> >>
> >> >> --
> >> >>
> >> >>
> >> >> Will Denny
> >> >> MS MVP Windows Shell/User
> >> >> Please reply to the News Groups
> >> >>
> >> >> "Ramon" <Ramon@discussions.microsoft.com> wrote in message
> >> >> news:299ACFB4-2C35-45A9-AC8E-A9FEE0827CA1@microsoft.com...
> >> >> > Whenever I click on the add /remove programs tool in the control
> >> >> > panel,
> >> >> > all i
> >> >> > get is a blank white box with minimize and close buttons on upper
> >> >> > right---and
> >> >> > it just hangs(freezes). I try closing but takes very long. Need help
> >> >> > in
> >> >> > getting the aforementioned tool to work correctly. Any suggestions
> >> >> > would
> >> >> > be
> >> >> > much appreciated.
> >> >> > Thanks in advance.
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>