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  #1 (permalink)  
Old 12-13-2007, 07:03 AM
kleefarr
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Temporary freezes - complete freezes and one Stop error

3 major parts installed in the last couple of days..

Maxtor 80GB

Maxtor 320GB

Corsair TX750W PSU

Upgraded motherboard, CPU and RAM a couple of months ago (MS-6526, P4 2.8
and 2GB RAM)

Set up out of case with barebones setup installed Windows 2000 Pro, fully
updated drivers and windows, everything seamed to be fine but now the system
hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
continue running and then a few minutes laster same thing but will freeze
completely and then I get..

***STOP: 0x0000007A (0xE20DD574, 0x000000E, 0xA014DBD1, 0x163C7860)
KERNAL_DATA_PAGE_ERROR
***ADDRESS A014DBD1 BASE AT A0000000 DATE STAMP 45ed063d - WIN32K.SYS
Beginning dump of physical memory
Physical memory dump completed contact system administrator

Any ideas??

Kevin

--
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Old 12-13-2007, 07:03 AM
  #2 (permalink)  
Old 12-13-2007, 07:04 AM
Thee Chicago Wolf
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Re: Temporary freezes - complete freezes and one Stop error

>Upgraded motherboard, CPU and RAM a couple of months ago (MS-6526, P4 2.8
>and 2GB RAM)
>
>Set up out of case with barebones setup installed Windows 2000 Pro, fully
>updated drivers and windows, everything seamed to be fine but now the system
>hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
>continue running and then a few minutes laster same thing but will freeze
>completely and then I get..
>
>***STOP: 0x0000007A (0xE20DD574, 0x000000E, 0xA014DBD1, 0x163C7860)
>KERNAL_DATA_PAGE_ERROR
>***ADDRESS A014DBD1 BASE AT A0000000 DATE STAMP 45ed063d - WIN32K.SYS
>Beginning dump of physical memory
>Physical memory dump completed contact system administrator
>
>Any ideas??
>
>Kevin


Kevin,

The info in this KB article sounds like your error to some extent as
far as it being win32k.sys specific and a 0x0000007A stop:
http://support.microsoft.com/kb/913379

I did a quick search of your MSI motherboard and saw the last BIOS for
it was version 3.5. Is this current on your machine?

You could always update the win32k.sys from this KB article as it's
the latest I know of: http://support.microsoft.com/kb/941880

Click the link http://go.microsoft.com/?linkid=6294451 and fill in the
information and within 6-8 hours you'll get a link to download the
patch.

If that doesn't work, you could also install the fix from this KB
article as well: http://support.microsoft.com/kb/934205

From what's mentioned in KB941880, it COULD be both win32k.sys and /
or atapi.sys causing issues. Or not. Check the BIOS version first.

- Thee Chicago Wolf
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  #3 (permalink)  
Old 12-13-2007, 07:04 AM
Thee Chicago Wolf
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Re: Temporary freezes - complete freezes and one Stop error

>Set up out of case with barebones setup installed Windows 2000 Pro, fully
>updated drivers and windows, everything seamed to be fine but now the system
>hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
>continue running and then a few minutes laster same thing but will freeze
>completely and then I get..


Ok, I guess I missed this part. You're in a Windows XP group, not
Windows 2000.

- Thee Chicago Wolf
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  #4 (permalink)  
Old 12-13-2007, 07:04 AM
kleefarr
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Re: Temporary freezes - complete freezes and one Stop error

I'll start working my way through that thanks.
I'll let you know how I get on.

--
[img=http://i22.photobucket.com/albums/b347/KBL007/Scrapbook/santa_flats.jpg?t=1196611909]Merry Christmas[/img]


"Thee Chicago Wolf" wrote:

> >Upgraded motherboard, CPU and RAM a couple of months ago (MS-6526, P4 2.8
> >and 2GB RAM)
> >
> >Set up out of case with barebones setup installed Windows 2000 Pro, fully
> >updated drivers and windows, everything seamed to be fine but now the system
> >hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
> >continue running and then a few minutes laster same thing but will freeze
> >completely and then I get..
> >
> >***STOP: 0x0000007A (0xE20DD574, 0x000000E, 0xA014DBD1, 0x163C7860)
> >KERNAL_DATA_PAGE_ERROR
> >***ADDRESS A014DBD1 BASE AT A0000000 DATE STAMP 45ed063d - WIN32K.SYS
> >Beginning dump of physical memory
> >Physical memory dump completed contact system administrator
> >
> >Any ideas??
> >
> >Kevin

>
> Kevin,
>
> The info in this KB article sounds like your error to some extent as
> far as it being win32k.sys specific and a 0x0000007A stop:
> http://support.microsoft.com/kb/913379
>
> I did a quick search of your MSI motherboard and saw the last BIOS for
> it was version 3.5. Is this current on your machine?
>
> You could always update the win32k.sys from this KB article as it's
> the latest I know of: http://support.microsoft.com/kb/941880
>
> Click the link http://go.microsoft.com/?linkid=6294451 and fill in the
> information and within 6-8 hours you'll get a link to download the
> patch.
>
> If that doesn't work, you could also install the fix from this KB
> article as well: http://support.microsoft.com/kb/934205
>
> From what's mentioned in KB941880, it COULD be both win32k.sys and /
> or atapi.sys causing issues. Or not. Check the BIOS version first.
>
> - Thee Chicago Wolf
>

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  #5 (permalink)  
Old 12-13-2007, 07:04 AM
kleefarr
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Posts: n/a
Re: Temporary freezes - complete freezes and one Stop error

Yes. Sorry. Realised after I posted.
Will it make any difference?
--
[img=http://i22.photobucket.com/albums/b347/KBL007/Scrapbook/santa_flats.jpg?t=1196611909]Merry Christmas[/img]


"Thee Chicago Wolf" wrote:

> >Set up out of case with barebones setup installed Windows 2000 Pro, fully
> >updated drivers and windows, everything seamed to be fine but now the system
> >hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
> >continue running and then a few minutes laster same thing but will freeze
> >completely and then I get..

>
> Ok, I guess I missed this part. You're in a Windows XP group, not
> Windows 2000.
>
> - Thee Chicago Wolf
>

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  #6 (permalink)  
Old 12-13-2007, 10:30 AM
Thee Chicago Wolf
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Re: Temporary freezes - complete freezes and one Stop error

>Yes. Sorry. Realised after I posted.
>Will it make any difference?


Yes as the patches are XP specific.

- Thee Chicago Wolf
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  #7 (permalink)  
Old 12-13-2007, 10:50 AM
kleefarr
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Posts: n/a
Re: Temporary freezes - complete freezes and one Stop error


--
[img=http://i22.photobucket.com/albums/b347/KBL007/Scrapbook/santa_flats.jpg?t=1196611909]Merry Christmas[/img]


"Thee Chicago Wolf" wrote:

> >Yes. Sorry. Realised after I posted.
> >Will it make any difference?

>
> Yes as the patches are XP specific.
>
> - Thee Chicago Wolf
>


Guess I should repost the original in Technet - General then.
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