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  #1 (permalink)  
Old 12-05-2007, 08:50 AM
BD
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New hardware found problem

Has anyone ever come upon a problem where the computer always comes up with
"Found New Printer" wizard every time it is started. It never finds drivers
for the phantom printer as it does not exist. All printers on the system
have the latest drivers installed. The OS is Windows XP Pro SP2.

It does not tell what model it is and it finds no driver. If you tell it not
to detect this device in future it just ignores you and the cycle repeats
itself. This is not on my system so further questions may take a while for
me to answer.
I've tried searching Kellys site but, as much as I love that girl, I have to
say that the abundance of information makes finding what you need difficult
to say the least.

BD


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Old 12-05-2007, 08:50 AM
  #2 (permalink)  
Old 12-05-2007, 09:02 AM
AO3 AO3 is offline
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Re: New hardware found problem

What printers are install on the cpu? Is one of them a multi use? FAX or Printer or scaner
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  #3 (permalink)  
Old 12-05-2007, 09:10 AM
Bob I
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Re: New hardware found problem

The New Hardware Wizard may detect the printer device after every
restart of the computer
http://support.microsoft.com/kb/298370/en-us

BD wrote:

> Has anyone ever come upon a problem where the computer always comes up with
> "Found New Printer" wizard every time it is started. It never finds drivers
> for the phantom printer as it does not exist. All printers on the system
> have the latest drivers installed. The OS is Windows XP Pro SP2.
>
> It does not tell what model it is and it finds no driver. If you tell it not
> to detect this device in future it just ignores you and the cycle repeats
> itself. This is not on my system so further questions may take a while for
> me to answer.
> I've tried searching Kellys site but, as much as I love that girl, I have to
> say that the abundance of information makes finding what you need difficult
> to say the least.
>
> BD
>
>


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  #4 (permalink)  
Old 12-05-2007, 09:40 AM
BD
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Posts: n/a
Re: New hardware found problem

Thank you Bob I;
I'll pass this along. It looks right for the situation. My first thought
was that some software was trying to install a virtual printer and that
situation always makes me a bit wary when the user says they don't remember
what software they installed recently.
Now I'll ask the cajun princess why that wasn't easy to find on her site
;-). Although I'm sure it's there someplace. I guess I better try to
update my Knowledgebase.mdb file. It's about 3 years old now.

Again thanks and I hope this works for him. If not I'll be back
BD

"Bob I" <birelan******.com> wrote in message
news:%230XyVC2NIHA.4584@TK2MSFTNGP03.phx.gbl...
> The New Hardware Wizard may detect the printer device after every restart
> of the computer
> http://support.microsoft.com/kb/298370/en-us
>
> BD wrote:
>
>> Has anyone ever come upon a problem where the computer always comes up
>> with "Found New Printer" wizard every time it is started. It never finds
>> drivers for the phantom printer as it does not exist. All printers on the
>> system have the latest drivers installed. The OS is Windows XP Pro SP2.
>>
>> It does not tell what model it is and it finds no driver. If you tell it
>> not to detect this device in future it just ignores you and the cycle
>> repeats itself. This is not on my system so further questions may take a
>> while for me to answer.
>> I've tried searching Kellys site but, as much as I love that girl, I have
>> to say that the abundance of information makes finding what you need
>> difficult to say the least.
>>
>> BD

>



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  #5 (permalink)  
Old 12-05-2007, 10:00 AM
Bob I
Newsgroup Contributor
 
Posts: n/a
Re: New hardware found problem

You're welcome. Kelly doesn't attempt to replicate everything from the
KB, mostly she hits the "high volume" problems.

BD wrote:
> Thank you Bob I;
> I'll pass this along. It looks right for the situation. My first thought
> was that some software was trying to install a virtual printer and that
> situation always makes me a bit wary when the user says they don't remember
> what software they installed recently.
> Now I'll ask the cajun princess why that wasn't easy to find on her site
> ;-). Although I'm sure it's there someplace. I guess I better try to
> update my Knowledgebase.mdb file. It's about 3 years old now.
>
> Again thanks and I hope this works for him. If not I'll be back
> BD
>
> "Bob I" <birelan******.com> wrote in message
> news:%230XyVC2NIHA.4584@TK2MSFTNGP03.phx.gbl...
>
>>The New Hardware Wizard may detect the printer device after every restart
>>of the computer
>>http://support.microsoft.com/kb/298370/en-us
>>
>>BD wrote:
>>
>>
>>>Has anyone ever come upon a problem where the computer always comes up
>>>with "Found New Printer" wizard every time it is started. It never finds
>>>drivers for the phantom printer as it does not exist. All printers on the
>>>system have the latest drivers installed. The OS is Windows XP Pro SP2.
>>>
>>>It does not tell what model it is and it finds no driver. If you tell it
>>>not to detect this device in future it just ignores you and the cycle
>>>repeats itself. This is not on my system so further questions may take a
>>>while for me to answer.
>>>I've tried searching Kellys site but, as much as I love that girl, I have
>>>to say that the abundance of information makes finding what you need
>>>difficult to say the least.
>>>
>>>BD

>>

>
>


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  #6 (permalink)  
Old 12-05-2007, 10:10 AM
BD
Newsgroup Contributor
 
Posts: n/a
Re: New hardware found problem

That won't stop me from teasing her a bit though ;=)
Now the bad news. Apparently that article was already found and tried.
Perhaps a little deeper in you bag of tricks you could find another?
Thanks
BD
"Bob I" <birelan******.com> wrote in message
news:uYPSAg2NIHA.4948@TK2MSFTNGP02.phx.gbl...
> You're welcome. Kelly doesn't attempt to replicate everything from the KB,
> mostly she hits the "high volume" problems.
>
> BD wrote:
>> Thank you Bob I;
>> I'll pass this along. It looks right for the situation. My first
>> thought was that some software was trying to install a virtual printer
>> and that situation always makes me a bit wary when the user says they
>> don't remember what software they installed recently.
>> Now I'll ask the cajun princess why that wasn't easy to find on her site
>> ;-). Although I'm sure it's there someplace. I guess I better try to
>> update my Knowledgebase.mdb file. It's about 3 years old now.
>>
>> Again thanks and I hope this works for him. If not I'll be back
>> BD
>>
>> "Bob I" <birelan******.com> wrote in message
>> news:%230XyVC2NIHA.4584@TK2MSFTNGP03.phx.gbl...
>>
>>>The New Hardware Wizard may detect the printer device after every restart
>>>of the computer
>>>http://support.microsoft.com/kb/298370/en-us
>>>
>>>BD wrote:
>>>
>>>
>>>>Has anyone ever come upon a problem where the computer always comes up
>>>>with "Found New Printer" wizard every time it is started. It never finds
>>>>drivers for the phantom printer as it does not exist. All printers on
>>>>the system have the latest drivers installed. The OS is Windows XP Pro
>>>>SP2.
>>>>
>>>>It does not tell what model it is and it finds no driver. If you tell it
>>>>not to detect this device in future it just ignores you and the cycle
>>>>repeats itself. This is not on my system so further questions may take
>>>>a while for me to answer.
>>>>I've tried searching Kellys site but, as much as I love that girl, I
>>>>have to say that the abundance of information makes finding what you
>>>>need difficult to say the least.
>>>>
>>>>BD
>>>

>>
>>

>



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  #7 (permalink)  
Old 12-05-2007, 11:30 AM
Bob I
Newsgroup Contributor
 
Posts: n/a
Re: New hardware found problem

You mention "All printers on the system", try disconnecting the printers
until the issue stops, that should ID the "defective" installation.

BD wrote:

> That won't stop me from teasing her a bit though ;=)
> Now the bad news. Apparently that article was already found and tried.
> Perhaps a little deeper in you bag of tricks you could find another?
> Thanks
> BD
> "Bob I" <birelan******.com> wrote in message
> news:uYPSAg2NIHA.4948@TK2MSFTNGP02.phx.gbl...
>
>>You're welcome. Kelly doesn't attempt to replicate everything from the KB,
>>mostly she hits the "high volume" problems.
>>
>>BD wrote:
>>
>>>Thank you Bob I;
>>>I'll pass this along. It looks right for the situation. My first
>>>thought was that some software was trying to install a virtual printer
>>>and that situation always makes me a bit wary when the user says they
>>>don't remember what software they installed recently.
>>>Now I'll ask the cajun princess why that wasn't easy to find on her site
>>>;-). Although I'm sure it's there someplace. I guess I better try to
>>>update my Knowledgebase.mdb file. It's about 3 years old now.
>>>
>>>Again thanks and I hope this works for him. If not I'll be back
>>>BD
>>>
>>>"Bob I" <birelan******.com> wrote in message
>>>news:%230XyVC2NIHA.4584@TK2MSFTNGP03.phx.gbl. ..
>>>
>>>
>>>>The New Hardware Wizard may detect the printer device after every restart
>>>>of the computer
>>>>http://support.microsoft.com/kb/298370/en-us
>>>>
>>>>BD wrote:
>>>>
>>>>
>>>>
>>>>>Has anyone ever come upon a problem where the computer always comes up
>>>>>with "Found New Printer" wizard every time it is started. It never finds
>>>>>drivers for the phantom printer as it does not exist. All printers on
>>>>>the system have the latest drivers installed. The OS is Windows XP Pro
>>>>>SP2.
>>>>>
>>>>>It does not tell what model it is and it finds no driver. If you tell it
>>>>>not to detect this device in future it just ignores you and the cycle
>>>>>repeats itself. This is not on my system so further questions may take
>>>>>a while for me to answer.
>>>>>I've tried searching Kellys site but, as much as I love that girl, I
>>>>>have to say that the abundance of information makes finding what you
>>>>>need difficult to say the least.
>>>>>
>>>>>BD
>>>>
>>>

>
>


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  #8 (permalink)  
Old 12-05-2007, 03:30 PM
BD
Newsgroup Contributor
 
Posts: n/a
Re: New hardware found problem

I'll pass that on but from what I remember in the first conversation that
had been tried. Also no Printers have recently been added to the system.
That's why I was thinking more that it was relatedto something like Office
document image writer or the PDF writer. But He has re-installed both
Office and Acrobat and the issue continues. I think I'll tell him to
uninstall all the printers and then re-install them again. That might do
the trick, but only time will tell.

BD

"Bob I" <birelan******.com> wrote in message
news:uZ$U2R3NIHA.2376@TK2MSFTNGP02.phx.gbl...
> You mention "All printers on the system", try disconnecting the printers
> until the issue stops, that should ID the "defective" installation.
>
> BD wrote:
>
>> That won't stop me from teasing her a bit though ;=)
>> Now the bad news. Apparently that article was already found and tried.
>> Perhaps a little deeper in you bag of tricks you could find another?
>> Thanks
>> BD
>> "Bob I" <birelan******.com> wrote in message
>> news:uYPSAg2NIHA.4948@TK2MSFTNGP02.phx.gbl...
>>
>>>You're welcome. Kelly doesn't attempt to replicate everything from the
>>>KB, mostly she hits the "high volume" problems.
>>>
>>>BD wrote:
>>>
>>>>Thank you Bob I;
>>>>I'll pass this along. It looks right for the situation. My first
>>>>thought was that some software was trying to install a virtual printer
>>>>and that situation always makes me a bit wary when the user says they
>>>>don't remember what software they installed recently.
>>>>Now I'll ask the cajun princess why that wasn't easy to find on her site
>>>>;-). Although I'm sure it's there someplace. I guess I better try to
>>>>update my Knowledgebase.mdb file. It's about 3 years old now.
>>>>
>>>>Again thanks and I hope this works for him. If not I'll be back
>>>>BD
>>>>
>>>>"Bob I" <birelan******.com> wrote in message
>>>>news:%230XyVC2NIHA.4584@TK2MSFTNGP03.phx.gbl.. .
>>>>
>>>>
>>>>>The New Hardware Wizard may detect the printer device after every
>>>>>restart of the computer
>>>>>http://support.microsoft.com/kb/298370/en-us
>>>>>
>>>>>BD wrote:
>>>>>
>>>>>
>>>>>
>>>>>>Has anyone ever come upon a problem where the computer always comes up
>>>>>>with "Found New Printer" wizard every time it is started. It never
>>>>>>finds drivers for the phantom printer as it does not exist. All
>>>>>>printers on the system have the latest drivers installed. The OS is
>>>>>>Windows XP Pro SP2.
>>>>>>
>>>>>>It does not tell what model it is and it finds no driver. If you tell
>>>>>>it not to detect this device in future it just ignores you and the
>>>>>>cycle repeats itself. This is not on my system so further questions
>>>>>>may take a while for me to answer.
>>>>>>I've tried searching Kellys site but, as much as I love that girl, I
>>>>>>have to say that the abundance of information makes finding what you
>>>>>>need difficult to say the least.
>>>>>>
>>>>>>BD
>>>>>
>>>>

>>
>>

>



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