I am working on a laptop for a client. They recently had their laptop
dumped and reloaded. The laptop does not have wireless. The customer had
been using a pcmcia wireless adapter with the laptop before the reload, now
the adapter is not getting an IP address from the wireless router. The
ethernet connection is getting an ip address, but not the wireless. It is
enabled in the router and the laptop. I tried the adapter in another
laptop, and it works great.

Does anyone know what the problem might be?

Thanks for your help in advance!!!
Candace Sparks

>I am working on a laptop for a client. They recently had their laptop
>dumped and reloaded. The laptop does not have wireless. The customer had
>been using a pcmcia wireless adapter with the laptop before the reload, now
>the adapter is not getting an IP address from the wireless router. The
>ethernet connection is getting an ip address, but not the wireless. It is
>enabled in the router and the laptop. I tried the adapter in another
>laptop, and it works great.
>
>Does anyone know what the problem might be?
>
>Thanks for your help in advance!!!
>Candace Sparks

Try installing the following update:
http://support.microsoft.com/?kbid=917021

and / or updating the software / drivers for the Wi-Fi card. You
should be good after both those things. Good luck.

- Thee Chicago Wolf

On Nov 26, 9:05 am, Thee Chicago Wolf <.@.> wrote:
> >I am working on a laptop for a client. They recently had their laptop
> >dumped and reloaded. The laptop does not have wireless. The customer had
> >been using a pcmcia wireless adapter with the laptop before the reload, now
> >the adapter is not getting an IP address from the wireless router. The
> >ethernet connection is getting an ip address, but not the wireless. It is
> >enabled in the router and the laptop. I tried the adapter in another
> >laptop, and it works great.
>
> >Does anyone know what the problem might be?
>
> >Thanks for your help in advance!!!
> >Candace Sparks
>
> Try installing the following update:http://support.microsoft.com/?kbid=917021
>
> and / or updating the software / drivers for the Wi-Fi card. You
> should be good after both those things. Good luck.
>
> - Thee Chicago Wolf

Other drivers to install / update:

- Laptop motherboard chipset drivers
- PCMCIA drivers