Hi,
I tried to update my windows XP (sp2). After running update there was a list of 84 updates need to done. When I clicked on updates, It started download updates files. However, after the download is completed it pop up the windows said that the update can not completely installed. How do I get my computer updated. Thank you very much for any suggestions.

You can get free email help from MS on update issues: http://support.microsoft.com/oas/def...6527&x=14&y=15


--
Regards

Ron Badour
MS MVP 1997 - 2008


"quy nguyen" <qnguyen@eretailsoft.com> wrote in message news:Oo2vbB0GIHA.4768@TK2MSFTNGP03.phx.gbl...
Hi,
I tried to update my windows XP (sp2). After running update there was a list of 84 updates need to done. When I clicked on updates, It started download updates files. However, after the download is completed it pop up the windows said that the update can not completely installed. How do I get my computer updated. Thank you very much for any suggestions.

quy nguyen wrote:
> I tried to update my windows XP (sp2). After running update
> there was a list of 84 updates need to done. When I clicked
> on updates, It started download updates files. However,
> after the download is completed it pop up the windows said
> that the update can not completely installed. How do I get
> my computer updated. Thank you very much for any
> suggestions.

Search and Search before asking...

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Can't figure that out?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/Wi...gent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/d...9-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" <newshelper******.com> wrote in message
news:eaR2qR0GIHA.4880@TK2MSFTNGP03.phx.gbl...
> quy nguyen wrote:
>> I tried to update my windows XP (sp2). After running update
>> there was a list of 84 updates need to done. When I clicked
>> on updates, It started download updates files. However,
>> after the download is completed it pop up the windows said
>> that the update can not completely installed. How do I get
>> my computer updated. Thank you very much for any
>> suggestions.
>
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
> - Come back and let us know how things went!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html

Shenan you generally give good help but why are you suggesting that the OP
"Search and Search before asking" ?
--

Xandros

Thank you Shenan.
I follow all steps except Get Dial-a-Fix. It is working now.

"Shenan Stanley" wrote:

> quy nguyen wrote:
> > I tried to update my windows XP (sp2). After running update
> > there was a list of 84 updates need to done. When I clicked
> > on updates, It started download updates files. However,
> > after the download is completed it pop up the windows said
> > that the update can not completely installed. How do I get
> > my computer updated. Thank you very much for any
> > suggestions.
>
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
> - Come back and let us know how things went!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

quy nguyen wrote:
> I tried to update my windows XP (sp2). After running update
> there was a list of 84 updates need to done. When I clicked
> on updates, It started download updates files. However,
> after the download is completed it pop up the windows said
> that the update can not completely installed. How do I get
> my computer updated. Thank you very much for any
> suggestions.

Shenan Stanley wrote:
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be
> needed.
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch
> "/wuforce" right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install
> updates.
> - Come back and let us know how things went!

Xandros wrote:
> Shenan you generally give good help but why are you suggesting that
> the OP "Search and Search before asking" ?

Without a doubt. I usually give more - expanding on how to search, etc. I
was a bit sparse in this response. However - the advice is still solid and
I stand behind it. Anyone coming here to ask questions *should* search on
their own before asking. It is phenomenal just how many questions are
repeated (and thus the answers are repeated) daily. And it is not like I am
suggesting someone build a rocket from parts found in their home - I am
merely suggesting they learn to search for answers on their own. While
there is nothing wrong with asking if you cannot find it - it is certainly
more rewarding for someone if they can not only get the answer they seek -
but say they now know better how to find such answers.

Example - using this very conversation (or the original posting part
anyway...) The original poster knows they have Windows XP (obviously) and
they know what is happening. Using the phrasing from nothing more than the
subject line and the operating system - I can compose a Google Search...

"Windows XP" updates are not installed
http://www.google.com/search?q=%22Wi...+not+installed

The third hit (when I just did the search) is a Microsoft article. In
fact - it is the Microsoft article I referenced above and that - according
to the OP, who was kind enough to come back and let us know the results of
the advice - is what solved the issue here.

Again - I am not saying that someone shouldn't *ask* their questions. Ask
away. I am just going to continue giving the advice that they should try
searching for the answer on their own a little before they do. It will
benefit them and if they still have to ask - it will benefit us - in that
during their unsuccessful search - they have likely learned a better way to
phrase what it is they are asking for - making it easier for those answering
to do so correctly and promptly.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

> Xandros wrote:
>> Shenan you generally give good help but why are you suggesting that
>> the OP "Search and Search before asking" ?
>
> Without a doubt. I usually give more - expanding on how to search, etc.
> I was a bit sparse in this response. However - the advice is still solid
> and I stand behind it. Anyone coming here to ask questions *should*
> search on their own before asking. It is phenomenal just how many
> questions are repeated (and thus the answers are repeated) daily.
[snip]

> --
> Shenan Stanley
> MS-MVP

But Shenan if everyone did search and search and found their own answers
then there would be little need for these groups and therefore little need
for MVP's Be grateful that they do ask over and over again. As you know
MVP's get a fair number of perks which I am certain very very few decline.

Xandros

quy nguyen wrote:
> I tried to update my windows XP (sp2). After running update
> there was a list of 84 updates need to done. When I clicked
> on updates, It started download updates files. However,
> after the download is completed it pop up the windows said
> that the update can not completely installed. How do I get
> my computer updated. Thank you very much for any
> suggestions.

Shenan Stanley wrote:
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be
> needed.
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch
> "/wuforce" right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install
> updates.
> - Come back and let us know how things went!

Xandros wrote:
> Shenan you generally give good help but why are you suggesting that
> the OP "Search and Search before asking" ?

Shenan Stanley wrote:
> Without a doubt. I usually give more - expanding on how to search,
> etc. I was a bit sparse in this response. However - the advice is
> still solid and I stand behind it. Anyone coming here to ask
> questions *should* search on their own before asking. It is
> phenomenal just how many questions are repeated (and thus the
> answers are repeated) daily. And it is not like I am suggesting
> someone build a rocket from parts found in their home - I am merely
> suggesting they learn to search for answers on their own. While
> there is nothing wrong with asking if you cannot find it - it is
> certainly more rewarding for someone if they can not only get the
> answer they seek - but say they now know better how to find such
> answers.
> Example - using this very conversation (or the original posting part
> anyway...) The original poster knows they have Windows XP
> (obviously) and they know what is happening. Using the phrasing
> from nothing more than the subject line and the operating system -
> I can compose a Google Search...
> "Windows XP" updates are not installed
> http://www.google.com/search?q=%22Wi...+not+installed
>
> The third hit (when I just did the search) is a Microsoft article. In
> fact - it is the Microsoft article I referenced above and that -
> according to the OP, who was kind enough to come back and let us
> know the results of the advice - is what solved the issue here.
>
> Again - I am not saying that someone shouldn't *ask* their
> questions. Ask away. I am just going to continue giving the
> advice that they should try searching for the answer on their own a
> little before they do. It will benefit them and if they still have
> to ask - it will benefit us - in that during their unsuccessful
> search - they have likely learned a better way to phrase what it is
> they are asking for - making it easier for those answering to do so
> correctly and promptly.

Xandros wrote:
> But Shenan if everyone did search and search and found their own
> answers then there would be little need for these groups and
> therefore little need for MVP's Be grateful that they do ask over
> and over again. As you know MVP's get a fair number of perks which
> I am certain very very few decline.

*shrug*

As I have said before and I am sure I will have to repeat - I did not ask
nor plan to be awarded anything and if Microsoft was to disappear today -
all that would change for me would be what product I support for end-users.
These groups would just fade into groups for other products and I would
probably still volunteer help in some of those.

As far as these groups disappearing if more people searched for answers
before asking - I don't think so. Perhaps they would be less busy - and
certainly less cutting/pasting of answers that already exist would go on -
but there would still be repeat questions (due to differences in point of
views and wording if nothing else) and there would still be unanswered
questions - mostly because there are ALWAYS unanswered questions. Wouldn't
be much point if everything was known to do much of anything.

As far as the 'perks' go - see for yourself:
http://mvp.support.microsoft.com/gp/mvpprogben

I answered questions long before I was awarded a title from Microsoft - I
will likely be doing it long after the title is dropped. I appreciate the
recognition - but it does not define who I am or how I answer the questions.
I would actually prefer if more people took an active role in pursuing
knowledge - I think everyone would be better off.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Xandros wrote:

>>Xandros wrote:
>>
>>>Shenan you generally give good help but why are you suggesting that
>>>the OP "Search and Search before asking" ?
>>
>>Without a doubt. I usually give more - expanding on how to search, etc.
>>I was a bit sparse in this response. However - the advice is still solid
>>and I stand behind it. Anyone coming here to ask questions *should*
>>search on their own before asking. It is phenomenal just how many
>>questions are repeated (and thus the answers are repeated) daily.
>
> [snip]
>
>
>>--
>>Shenan Stanley
>> MS-MVP
>
>
> But Shenan if everyone did search and search and found their own answers
> then there would be little need for these groups and therefore little need
> for MVP's Be grateful that they do ask over and over again. As you know
> MVP's get a fair number of perks which I am certain very very few decline.
>
> Xandros
>

nah, then we would help them learn to search, that's all.