I have a new laptop running WinXP SP2 that keeps resetting the display
resolution to 640X480 at restart. I keep setting the resolution back to
1280x1024 each time I start up. I've installed 2 programs since receiving the
computer: MS Office 2007 and AVG Anti-virus.

Any thoughts on what may be causing this behavior, and how to permanently
set the preferred resolution would be much appreciated.

Tried updating your display drivers from Laptop site, NOT winupdate?

"SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
news:AA8981F2-771F-47B9-AB93-9F5BB3FDD7F9@microsoft.com...
>I have a new laptop running WinXP SP2 that keeps resetting the display
> resolution to 640X480 at restart. I keep setting the resolution back to
> 1280x1024 each time I start up. I've installed 2 programs since receiving
> the
> computer: MS Office 2007 and AVG Anti-virus.
>
> Any thoughts on what may be causing this behavior, and how to permanently
> set the preferred resolution would be much appreciated.

I haven't. Will give that a go. Interesting you mention winupdate, I've been
suspecting that as the potential cause. Will likely change setting from
Automatic to Notify.

"DL" wrote:

> Tried updating your display drivers from Laptop site, NOT winupdate?
>
> "SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
> news:AA8981F2-771F-47B9-AB93-9F5BB3FDD7F9@microsoft.com...
> >I have a new laptop running WinXP SP2 that keeps resetting the display
> > resolution to 640X480 at restart. I keep setting the resolution back to
> > 1280x1024 each time I start up. I've installed 2 programs since receiving
> > the
> > computer: MS Office 2007 and AVG Anti-virus.
> >
> > Any thoughts on what may be causing this behavior, and how to permanently
> > set the preferred resolution would be much appreciated.
>
>
>

You should be able to select Critical only; Do NOT use winupdate for
drivers, unless the driver is for a MS device/hw

"SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
news:E6260D86-DCCF-4836-8707-23B20B10A1B9@microsoft.com...
>I haven't. Will give that a go. Interesting you mention winupdate, I've
>been
> suspecting that as the potential cause. Will likely change setting from
> Automatic to Notify.
>
> "DL" wrote:
>
>> Tried updating your display drivers from Laptop site, NOT winupdate?
>>
>> "SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
>> news:AA8981F2-771F-47B9-AB93-9F5BB3FDD7F9@microsoft.com...
>> >I have a new laptop running WinXP SP2 that keeps resetting the display
>> > resolution to 640X480 at restart. I keep setting the resolution back to
>> > 1280x1024 each time I start up. I've installed 2 programs since
>> > receiving
>> > the
>> > computer: MS Office 2007 and AVG Anti-virus.
>> >
>> > Any thoughts on what may be causing this behavior, and how to
>> > permanently
>> > set the preferred resolution would be much appreciated.
>>
>>
>>

So I went to the manufacturer's website and updated the drivers. This did not
fix the problem. I also changed the settings for the WinUpdates, but I did
not expect that to have any effect on the issue.

After a little testing I found that the resolution is only being reset when
the laptop is in the docking station. When not in the docking station,
everything works just fine. Additionally, as you might expect because the
screen sizes/aspects are different for the external monitor vs the laptop
display, the resolution settings available while docked are different from
the resolution settings available while undocked. I have set the resolution
to 1280x1024 while docked, and 1280X800 while undocked. So any thoughts on
why the docking station would be causing the resolution to reset to 640X480
at restart?

"DL" wrote:

> Tried updating your display drivers from Laptop site, NOT winupdate?
>
> "SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
> news:AA8981F2-771F-47B9-AB93-9F5BB3FDD7F9@microsoft.com...
> >I have a new laptop running WinXP SP2 that keeps resetting the display
> > resolution to 640X480 at restart. I keep setting the resolution back to
> > 1280x1024 each time I start up. I've installed 2 programs since receiving
> > the
> > computer: MS Office 2007 and AVG Anti-virus.
> >
> > Any thoughts on what may be causing this behavior, and how to permanently
> > set the preferred resolution would be much appreciated.
>
>
>

I recall seeing a similar post, a while ago, not sure if there was any
resolution

"SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
news:624CCC66-351A-474C-B1CF-5D4D93A93E69@microsoft.com...
> So I went to the manufacturer's website and updated the drivers. This did
> not
> fix the problem. I also changed the settings for the WinUpdates, but I did
> not expect that to have any effect on the issue.
>
> After a little testing I found that the resolution is only being reset
> when
> the laptop is in the docking station. When not in the docking station,
> everything works just fine. Additionally, as you might expect because the
> screen sizes/aspects are different for the external monitor vs the laptop
> display, the resolution settings available while docked are different from
> the resolution settings available while undocked. I have set the
> resolution
> to 1280x1024 while docked, and 1280X800 while undocked. So any thoughts on
> why the docking station would be causing the resolution to reset to
> 640X480
> at restart?
>
> "DL" wrote:
>
>> Tried updating your display drivers from Laptop site, NOT winupdate?
>>
>> "SkipJ" <SkipJ@discussions.microsoft.com> wrote in message
>> news:AA8981F2-771F-47B9-AB93-9F5BB3FDD7F9@microsoft.com...
>> >I have a new laptop running WinXP SP2 that keeps resetting the display
>> > resolution to 640X480 at restart. I keep setting the resolution back to
>> > 1280x1024 each time I start up. I've installed 2 programs since
>> > receiving
>> > the
>> > computer: MS Office 2007 and AVG Anti-virus.
>> >
>> > Any thoughts on what may be causing this behavior, and how to
>> > permanently
>> > set the preferred resolution would be much appreciated.
>>
>>
>>

SkipJ wrote:
> I have a new laptop running WinXP SP2 that keeps resetting the display
> resolution to 640X480 at restart. I keep setting the resolution back to
> 1280x1024 each time I start up. I've installed 2 programs since receiving the
> computer: MS Office 2007 and AVG Anti-virus.
>
> Any thoughts on what may be causing this behavior, and how to permanently
> set the preferred resolution would be much appreciated.

Maybe this:

http://www.kellys-korner-xp.com/xp_tweaks.htm
Line 30. Windows XP Doesn't Save User Settings

--
Joe =o)