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  #1 (permalink)  
Old 09-19-2007, 01:57 AM
Heidi
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shut down restart

When I turn my computer on, I get a winlogon.exe error message. Then when I
turn off the computer, it automatically restarts, and I have to shut down
twice to get it to turn off.

I disabled "automatically restart" so that I could see what error message I
receive. I now get "Fatal System Error Stop c000021a".

I'm not sure what to do now. Any help would be appreciated.
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Old 09-19-2007, 01:57 AM
  #2 (permalink)  
Old 09-19-2007, 01:58 AM
Rich Barry
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Posts: n/a
Re: shut down restart

Heidi, see if this helps
http://kadaitcha.cx/stop_err.html#0xC000021A



"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #3 (permalink)  
Old 09-19-2007, 01:58 AM
Rich Barry
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Heidi, see if this helps
http://kadaitcha.cx/stop_err.html#0xC000021A



"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #4 (permalink)  
Old 09-19-2007, 01:58 AM
Rich Barry
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Heidi, see if this helps
http://kadaitcha.cx/stop_err.html#0xC000021A



"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #5 (permalink)  
Old 09-19-2007, 01:58 AM
Rich Barry
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Heidi, see if this helps
http://kadaitcha.cx/stop_err.html#0xC000021A



"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #6 (permalink)  
Old 09-19-2007, 01:58 AM
Girish Ramnath
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

First check wht happens in safe mode.

Then boot to recovery console and run chkdsk /p and chkdsk /r.

"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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  #7 (permalink)  
Old 09-19-2007, 01:58 AM
Girish Ramnath
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

First check wht happens in safe mode.

Then boot to recovery console and run chkdsk /p and chkdsk /r.

"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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  #8 (permalink)  
Old 09-19-2007, 01:58 AM
Girish Ramnath
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

First check wht happens in safe mode.

Then boot to recovery console and run chkdsk /p and chkdsk /r.

"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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  #9 (permalink)  
Old 09-19-2007, 01:58 AM
Girish Ramnath
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

First check wht happens in safe mode.

Then boot to recovery console and run chkdsk /p and chkdsk /r.

"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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  #10 (permalink)  
Old 09-19-2007, 01:58 AM
Unknown
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Posts: n/a
Re: shut down restart

Microsoft has a write-up on the c000021a error. Go to Microsoft and search
for c000021a.
"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #11 (permalink)  
Old 09-19-2007, 01:58 AM
Unknown
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Microsoft has a write-up on the c000021a error. Go to Microsoft and search
for c000021a.
"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #12 (permalink)  
Old 09-19-2007, 01:58 AM
Unknown
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Microsoft has a write-up on the c000021a error. Go to Microsoft and search
for c000021a.
"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #13 (permalink)  
Old 09-19-2007, 01:58 AM
Unknown
Newsgroup Contributor
 
Posts: n/a
Re: shut down restart

Microsoft has a write-up on the c000021a error. Go to Microsoft and search
for c000021a.
"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:23799BE2-61A8-4B30-9758-DC5EF150C700@microsoft.com...
> When I turn my computer on, I get a winlogon.exe error message. Then when
> I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message
> I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.



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  #14 (permalink)  
Old 09-19-2007, 02:00 AM
Rey Santos
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

This onemight help:

Article ID : 156669
Last Review : September 5, 2007
Revision : 4.3

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/kb/156669
--
Rey


"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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  #15 (permalink)  
Old 09-19-2007, 02:00 AM
Rey Santos
Newsgroup Contributor
 
Posts: n/a
RE: shut down restart

This onemight help:

Article ID : 156669
Last Review : September 5, 2007
Revision : 4.3

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/kb/156669
--
Rey


"Heidi" wrote:

> When I turn my computer on, I get a winlogon.exe error message. Then when I
> turn off the computer, it automatically restarts, and I have to shut down
> twice to get it to turn off.
>
> I disabled "automatically restart" so that I could see what error message I
> receive. I now get "Fatal System Error Stop c000021a".
>
> I'm not sure what to do now. Any help would be appreciated.

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