After messing up mcAfee, I decided to do a system restore (Windows XP Home,
SP2). After that, my own account works fine, but the account of my wife is
totally messed up: starting up in XP mode in stead of 'Classic look', her
wallpaper is gone, outlook can't find the pst-file, IE is missing all
favorites, etc. When I look into the "Documents and Settings" folder via my
account, I see all necessary folders available for her account, but when I
look under her account, the hidden folders are not visible. I tried to make
the folders visible via the folder options, but it is not possible to show
these folders while the settings are not stored. Has anybody an idea how to
resolve this problem?

"A3" <A3@discussions.microsoft.com> wrote in message
news:9EA9CA24-CAA7-43B6-88FE-68926AD55D63@microsoft.com...
> After messing up mcAfee, I decided to do a system restore (Windows XP
> Home,
> SP2). After that, my own account works fine, but the account of my wife is
> totally messed up: starting up in XP mode in stead of 'Classic look', her
> wallpaper is gone, outlook can't find the pst-file, IE is missing all
> favorites, etc. When I look into the "Documents and Settings" folder via
> my
> account, I see all necessary folders available for her account, but when I
> look under her account, the hidden folders are not visible. I tried to
> make
> the folders visible via the folder options, but it is not possible to show
> these folders while the settings are not stored. Has anybody an idea how
> to
> resolve this problem?

Have another look in "Documents and Settings". I suspect that
she now uses a different profile folder than she did before. When
you find the old profile, copy it over the new profile and make
sure to include subfolders and hidden files.

Hi,

It possible the user account is corrupt. I would suggest creating a new
account and move the data to the new account.

How To Create and Configure User Accounts in Windows XP
http://support.microsoft.com/default...b;en-us;279783

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/default...b;en-us;811151

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


A3 wrote:
> After messing up mcAfee, I decided to do a system restore (Windows XP Home,
> SP2). After that, my own account works fine, but the account of my wife is
> totally messed up: starting up in XP mode in stead of 'Classic look', her
> wallpaper is gone, outlook can't find the pst-file, IE is missing all
> favorites, etc. When I look into the "Documents and Settings" folder via my
> account, I see all necessary folders available for her account, but when I
> look under her account, the hidden folders are not visible. I tried to make
> the folders visible via the folder options, but it is not possible to show
> these folders while the settings are not stored. Has anybody an idea how to
> resolve this problem?