Hello All,

How can I fix the "End program - WMS idle" message when shutting down
WinXP Pro?

When I shut down WinXP Pro SP2 I receive the above message. Googling
I've found http://support.microsoft.com/kb/921113 however it appears to
apply to Contact Manager 2005. I do have the Contact Manager installed
with Office Professional 2003, so I'm not sure this applies. Any
ideals? TIA!

--
Regards,

Greg Strong

What version of MS Office is installed (if any)?

Is a Norton application (e.g., NAV; NSW; NIS) installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Greg Strong wrote:
> Hello All,
>
> How can I fix the "End program - WMS idle" message when shutting down
> WinXP Pro?
>
> When I shut down WinXP Pro SP2 I receive the above message. Googling
> I've found http://support.microsoft.com/kb/921113 however it appears to
> apply to Contact Manager 2005. I do have the Contact Manager installed
> with Office Professional 2003, so I'm not sure this applies. Any
> ideals? TIA!

On Sat, 4 Aug 2007 00:00:55 -0400, "PA Bear" <PABearMVP******.com>
wrote:

>What version of MS Office is installed (if any)?

>> ... I do have the Contact Manager installed
>> with Office Professional 2003, so I'm not sure this applies. ...


See above quote from original message.

>Is a Norton application (e.g., NAV; NSW; NIS) installed?


I've got Ghost and Winfax still installed from Systemworks 2002, however
I haven't had any problems until installing Office Professional 2003
with the contact manager.

Since the URL http://support.microsoft.com/kb/921113 seems to apply to
contact manager 2005 per "921348
(http://support.microsoft.com/kb/921348/) Description of the
Communicator 2005 hotfix package: July 18, 2006", I thought that I'd
inquire before apply any hotfix.

TIA!

--
Regards,

Greg Strong




--
Regards,

Greg Strong

Check your background program. Something in there is creating this
problem :

http://SearchTasks.AnswersThatWork.com

Karl

"Greg Strong" <news.REMOVE@geedubeeu.com.invalid> wrote in message
news:fsv7b3pjq1nqc0t18cp65urkjtri0a8r5p@4ax.com...
On Sat, 4 Aug 2007 00:00:55 -0400, "PA Bear" <PABearMVP******.com>
wrote:

>What version of MS Office is installed (if any)?

>> ... I do have the Contact Manager installed
>> with Office Professional 2003, so I'm not sure this applies. ...


See above quote from original message.

>Is a Norton application (e.g., NAV; NSW; NIS) installed?


I've got Ghost and Winfax still installed from Systemworks 2002,
however
I haven't had any problems until installing Office Professional 2003
with the contact manager.

Since the URL http://support.microsoft.com/kb/921113 seems to apply to
contact manager 2005 per "921348
(http://support.microsoft.com/kb/921348/) Description of the
Communicator 2005 hotfix package: July 18, 2006", I thought that I'd
inquire before apply any hotfix.

TIA!

--
Regards,

Greg Strong




--
Regards,

Greg Strong

Well if you have it installed but without the suggested Hotfix it is very
likely that the KB applies to you. What makes you think it isn't?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"Greg Strong" <news.REMOVE@geedubeeu.com.invalid> wrote in message
news:t7o7b314h18ftg60p5m5dlv73jpsutvr45@4ax.com...
> Hello All,
>
> How can I fix the "End program - WMS idle" message when shutting down
> WinXP Pro?
>
> When I shut down WinXP Pro SP2 I receive the above message. Googling
> I've found http://support.microsoft.com/kb/921113 however it appears to
> apply to Contact Manager 2005. I do have the Contact Manager installed
> with Office Professional 2003, so I'm not sure this applies. Any
> ideals? TIA!
>
> --
> Regards,
>
> Greg Strong

Well if you have it installed but without the suggested Hotfix it is very
likely that the KB applies to you. What makes you think it isn't?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"Greg Strong" <news.REMOVE@geedubeeu.com.invalid> wrote in message
news:t7o7b314h18ftg60p5m5dlv73jpsutvr45@4ax.com...
> Hello All,
>
> How can I fix the "End program - WMS idle" message when shutting down
> WinXP Pro?
>
> When I shut down WinXP Pro SP2 I receive the above message. Googling
> I've found http://support.microsoft.com/kb/921113 however it appears to
> apply to Contact Manager 2005. I do have the Contact Manager installed
> with Office Professional 2003, so I'm not sure this applies. Any
> ideals? TIA!
>
> --
> Regards,
>
> Greg Strong

Crossposted to microsoft.public.office.communicator newsgroup.

Sorry, in my haste (probably) I read your original post as "I do NOT have
the Contact Manager installed...".

921113 makes no mention of Contact Manager or Office 2003: Do you have MS
Office Communicator 2005 installed as well?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Greg Strong wrote:
> On Sat, 4 Aug 2007 00:00:55 -0400, "PA Bear" <PABearMVP******.com>
> wrote:
>
>> What version of MS Office is installed (if any)?
>
>>> ... I do have the Contact Manager installed
>>> with Office Professional 2003, so I'm not sure this applies. ...
>
>
> See above quote from original message.
>
>> Is a Norton application (e.g., NAV; NSW; NIS) installed?
>
>
> I've got Ghost and Winfax still installed from Systemworks 2002, however
> I haven't had any problems until installing Office Professional 2003
> with the contact manager.
>
> Since the URL http://support.microsoft.com/kb/921113 seems to apply to
> contact manager 2005 per "921348
> (http://support.microsoft.com/kb/921348/) Description of the
> Communicator 2005 hotfix package: July 18, 2006", I thought that I'd
> inquire before apply any hotfix.
<paste>
> Greg Strong wrote:
>> Hello All,
>>
>> How can I fix the "End program - WMS idle" message when shutting down
>> WinXP Pro?
>>
>> When I shut down WinXP Pro SP2 I receive the above message. Googling
>> I've found http://support.microsoft.com/kb/921113 however it appears to
>> apply to Contact Manager 2005. I do have the Contact Manager installed
>> with Office Professional 2003, so I'm not sure this applies. Any
>> ideals? TIA!

That article doesn't mention Contact Manager at all...it applies to
Communicator 2005. When you shut down Outlook before shutting down Windows,
go to the Task Manager and look at the list of processes (not applications)
that are running. If OUTLOOK.EXE is still running, something else is keeping
it open...most likely some kind of add-in. Try disabling your add-ins and
reenable them one by one to see if one of them is the culprit. It could also
be some other 3rd party program that interacts with Outlook in some way that
is keeping Outlook open.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Greg Strong" wrote:

> Hello All,
>
> How can I fix the "End program - WMS idle" message when shutting down
> WinXP Pro?
>
> When I shut down WinXP Pro SP2 I receive the above message. Googling
> I've found http://support.microsoft.com/kb/921113 however it appears to
> apply to Contact Manager 2005. I do have the Contact Manager installed
> with Office Professional 2003, so I'm not sure this applies. Any
> ideals? TIA!
>
> --
> Regards,
>
> Greg Strong
>

I get the "end program - wms idle" message every time I shut windows down. I
don not have communicator 2005 on my system. What else could be causing this
error message?

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> That article doesn't mention Contact Manager at all...it applies to
> Communicator 2005. When you shut down Outlook before shutting down Windows,
> go to the Task Manager and look at the list of processes (not applications)
> that are running. If OUTLOOK.EXE is still running, something else is keeping
> it open...most likely some kind of add-in. Try disabling your add-ins and
> reenable them one by one to see if one of them is the culprit. It could also
> be some other 3rd party program that interacts with Outlook in some way that
> is keeping Outlook open.
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Greg Strong" wrote:
>
> > Hello All,
> >
> > How can I fix the "End program - WMS idle" message when shutting down
> > WinXP Pro?
> >
> > When I shut down WinXP Pro SP2 I receive the above message. Googling
> > I've found http://support.microsoft.com/kb/921113 however it appears to
> > apply to Contact Manager 2005. I do have the Contact Manager installed
> > with Office Professional 2003, so I'm not sure this applies. Any
> > ideals? TIA!
> >
> > --
> > Regards,
> >
> > Greg Strong
> >

My answer to Greg would apply to you too, since he doesn't have Communicator
2005 either.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Tom P" wrote:

> I get the "end program - wms idle" message every time I shut windows down. I
> don not have communicator 2005 on my system. What else could be causing this
> error message?
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > That article doesn't mention Contact Manager at all...it applies to
> > Communicator 2005. When you shut down Outlook before shutting down Windows,
> > go to the Task Manager and look at the list of processes (not applications)
> > that are running. If OUTLOOK.EXE is still running, something else is keeping
> > it open...most likely some kind of add-in. Try disabling your add-ins and
> > reenable them one by one to see if one of them is the culprit. It could also
> > be some other 3rd party program that interacts with Outlook in some way that
> > is keeping Outlook open.
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Greg Strong" wrote:
> >
> > > Hello All,
> > >
> > > How can I fix the "End program - WMS idle" message when shutting down
> > > WinXP Pro?
> > >
> > > When I shut down WinXP Pro SP2 I receive the above message. Googling
> > > I've found http://support.microsoft.com/kb/921113 however it appears to
> > > apply to Contact Manager 2005. I do have the Contact Manager installed
> > > with Office Professional 2003, so I'm not sure this applies. Any
> > > ideals? TIA!
> > >
> > > --
> > > Regards,
> > >
> > > Greg Strong
> > >

The OP stated that: Office 2003!

"PA Bear" <PABearMVP******.com> wrote in message
news:e24g3xk1HHA.5172@TK2MSFTNGP04.phx.gbl...
> What version of MS Office is installed (if any)?
>
> Is a Norton application (e.g., NAV; NSW; NIS) installed?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> Greg Strong wrote:
>> Hello All,
>>
>> How can I fix the "End program - WMS idle" message when shutting down
>> WinXP Pro?
>>
>> When I shut down WinXP Pro SP2 I receive the above message. Googling
>> I've found http://support.microsoft.com/kb/921113 however it appears to
>> apply to Contact Manager 2005. I do have the Contact Manager installed
>> with Office Professional 2003, so I'm not sure this applies. Any
>> ideals? TIA!

I have a client who has this problem on a new workstation. It turned out to
be Microsoft Desktop Search that was causing the problem. I found a post on
another forum that documented the same problem with Google Desktop as well.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> My answer to Greg would apply to you too, since he doesn't have Communicator
> 2005 either.
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Tom P" wrote:
>
> > I get the "end program - wms idle" message every time I shut windows down. I
> > don not have communicator 2005 on my system. What else could be causing this
> > error message?
> >
> > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> >
> > > That article doesn't mention Contact Manager at all...it applies to
> > > Communicator 2005. When you shut down Outlook before shutting down Windows,
> > > go to the Task Manager and look at the list of processes (not applications)
> > > that are running. If OUTLOOK.EXE is still running, something else is keeping
> > > it open...most likely some kind of add-in. Try disabling your add-ins and
> > > reenable them one by one to see if one of them is the culprit. It could also
> > > be some other 3rd party program that interacts with Outlook in some way that
> > > is keeping Outlook open.
> > >
> > > --
> > > Jocelyn Fiorello
> > > MVP - Outlook
> > >
> > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > only to the newsgroup to preserve the message thread. ***
> > >
> > >
> > > "Greg Strong" wrote:
> > >
> > > > Hello All,
> > > >
> > > > How can I fix the "End program - WMS idle" message when shutting down
> > > > WinXP Pro?
> > > >
> > > > When I shut down WinXP Pro SP2 I receive the above message. Googling
> > > > I've found http://support.microsoft.com/kb/921113 however it appears to
> > > > apply to Contact Manager 2005. I do have the Contact Manager installed
> > > > with Office Professional 2003, so I'm not sure this applies. Any
> > > > ideals? TIA!
> > > >
> > > > --
> > > > Regards,
> > > >
> > > > Greg Strong
> > > >

I was able to prevent the problem by modifying the search list Desktop Search
uses to index. It was indexing all of the other profiles on the local drive
and the Windows subdirectory of his own profile. Once I excluded the other
profiles and the later folder (and it's child objects) I was able to log
off/reboot/shutdown without issue.

On a side note I noticed that Desktop Search has also started indexing
Outlook Express even though he didn't use it. Since it was installed with
the OS and he didn't need it indexed I uninstalled it. I'm not sure if it
was a catalyst as well, but I doubt it.

"Matt" wrote:

> I have a client who has this problem on a new workstation. It turned out to
> be Microsoft Desktop Search that was causing the problem. I found a post on
> another forum that documented the same problem with Google Desktop as well.
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > My answer to Greg would apply to you too, since he doesn't have Communicator
> > 2005 either.
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Tom P" wrote:
> >
> > > I get the "end program - wms idle" message every time I shut windows down. I
> > > don not have communicator 2005 on my system. What else could be causing this
> > > error message?
> > >
> > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > >
> > > > That article doesn't mention Contact Manager at all...it applies to
> > > > Communicator 2005. When you shut down Outlook before shutting down Windows,
> > > > go to the Task Manager and look at the list of processes (not applications)
> > > > that are running. If OUTLOOK.EXE is still running, something else is keeping
> > > > it open...most likely some kind of add-in. Try disabling your add-ins and
> > > > reenable them one by one to see if one of them is the culprit. It could also
> > > > be some other 3rd party program that interacts with Outlook in some way that
> > > > is keeping Outlook open.
> > > >
> > > > --
> > > > Jocelyn Fiorello
> > > > MVP - Outlook
> > > >
> > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > only to the newsgroup to preserve the message thread. ***
> > > >
> > > >
> > > > "Greg Strong" wrote:
> > > >
> > > > > Hello All,
> > > > >
> > > > > How can I fix the "End program - WMS idle" message when shutting down
> > > > > WinXP Pro?
> > > > >
> > > > > When I shut down WinXP Pro SP2 I receive the above message. Googling
> > > > > I've found http://support.microsoft.com/kb/921113 however it appears to
> > > > > apply to Contact Manager 2005. I do have the Contact Manager installed
> > > > > with Office Professional 2003, so I'm not sure this applies. Any
> > > > > ideals? TIA!
> > > > >
> > > > > --
> > > > > Regards,
> > > > >
> > > > > Greg Strong
> > > > >

On Tue, 7 Aug 2007 12:52:01 -0700, Matt <Matt@discussions.microsoft.com>
wrote:

>I was able to prevent the problem by modifying the search list Desktop Search
>uses to index. It was indexing all of the other profiles on the local drive
>and the Windows subdirectory of his own profile. Once I excluded the other
>profiles and the later folder (and it's child objects) I was able to log
>off/reboot/shutdown without issue.

I had another cause which was corrected by correcting the 'StartUp' tab
of 'MSConfig'. Uncheck 'NMBgMonitor', reboot, and check no notification
option on reboot. I found this by Googling and in the last message
posted in this thread
http://www.cybertechhelp.com/forums/...ad.php?t=26253.

--
Regards,

Greg Strong

I too have the problem and I have tried Microsofts solution but it did not
work. I also tried some renegade solutions which also did not work. Help!