After accessing the internet through either IE7 or OE6 and then returning to
my desk top, my computer will not shutdown.
When I click on Start|Turn off Computer, the cursor turns into an hourglass
and the computer locks up.
Is there any way to track the source of this problem and correct it?
--
Lou
Of all the things I've lost,
I miss my mind the most.

http://support.microsoft.com/kb/326841/en-us

"Lou" <louisr@copper.net> wrote in message
news:Oi4aJEZuHHA.4412@TK2MSFTNGP02.phx.gbl...
> After accessing the internet through either IE7 or OE6 and then returning to
> my desk top, my computer will not shutdown.
> When I click on Start|Turn off Computer, the cursor turns into an hourglass
> and the computer locks up.
> Is there any way to track the source of this problem and correct it?
> --
> Lou
> Of all the things I've lost,
> I miss my mind the most.
>

Lou wrote:
> After accessing the internet through either IE7 or OE6 and then returning to
> my desk top, my computer will not shutdown.
> When I click on Start|Turn off Computer, the cursor turns into an hourglass
> and the computer locks up.
> Is there any way to track the source of this problem and correct it?

1. Make sure the computer is completely virus/malware-free:
http://www.elephantboycomputers.com/...moving_Malware

2. If the machine is clean, go through this shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User