What do I do? My computer is corrupted by spyware. I've tried to clean it,
but I need to wipe it, reformat and rebuild. When I inventoried my
resources, I realized that the store that I bought the box from didn't give
me the XP Home disc and they are now out of business. Any suggestions about
how I can get past this without going out and buying a new OS? The machine
does work, although very, very slowly. Internet is slowly functional. Thanks.

"Spruce Street" wrote
> What do I do? My computer is corrupted by spyware. I've tried to clean
> it,
> but I need to wipe it, reformat and rebuild. When I inventoried my
> resources, I realized that the store that I bought the box from didn't
> give
> me the XP Home disc and they are now out of business. Any suggestions
> about
> how I can get past this without going out and buying a new OS? The
> machine
> does work, although very, very slowly. Internet is slowly functional.
> Thanks.

In some cases, when the OEM has gone out of business, MS will help with
replacement. See this link:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/?id=326246

--
Rock [MS-MVP User/Shell]

what have you used to clean your system?
--
DJ


"Spruce Street" wrote:

> What do I do? My computer is corrupted by spyware. I've tried to clean it,
> but I need to wipe it, reformat and rebuild. When I inventoried my
> resources, I realized that the store that I bought the box from didn't give
> me the XP Home disc and they are now out of business. Any suggestions about
> how I can get past this without going out and buying a new OS? The machine
> does work, although very, very slowly. Internet is slowly functional. Thanks.
>

Check here for advice in the Security Section http://aumha.net/
and here for tools to clean spyware http://aumha.org/a/parasite.htm

With time and effort you can likely get your system running well again. Once
you have the system running well you may wish to invest in a drive imaging
program like Acronis TrueImage www.acronis.com


--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


"Spruce Street" <SpruceStreet@discussions.microsoft.com> wrote in message
news:036E1025-BCF5-4B71-9FE8-A721FE593F83@microsoft.com...
> What do I do? My computer is corrupted by spyware. I've tried to clean
> it,
> but I need to wipe it, reformat and rebuild. When I inventoried my
> resources, I realized that the store that I bought the box from didn't
> give
> me the XP Home disc and they are now out of business. Any suggestions
> about
> how I can get past this without going out and buying a new OS? The
> machine
> does work, although very, very slowly. Internet is slowly functional.
> Thanks.
>