When you open Outlook 2003, the new emails are downloaded and you see the
progress at the lower right hand corner of the window. Send/Receive actions.
Today, whenever I open Outlook, the send/Receive actions reaches 50%, an
error message saying," Business Contact Manager has encountered a problem and
needs to close. We are sorry for the inconvenience." I have to unselect the
check box next to "restart Business Contact Manager" and click send error
report to regain access to my computer. If I don't unselect this box and
click either send or don't send error report, the error message pops up
continually. In either event, I never get to open any of the emails. Please
advise. Thank you

"brunetto" wrote
> When you open Outlook 2003, the new emails are downloaded and you see the
> progress at the lower right hand corner of the window. Send/Receive
> actions.
> Today, whenever I open Outlook, the send/Receive actions reaches 50%, an
> error message saying," Business Contact Manager has encountered a problem
> and
> needs to close. We are sorry for the inconvenience." I have to unselect
> the
> check box next to "restart Business Contact Manager" and click send error
> report to regain access to my computer. If I don't unselect this box and
> click either send or don't send error report, the error message pops up
> continually. In either event, I never get to open any of the emails.
> Please
> advise. Thank you

I suggest you post to one of the Outlook newsgroups. Scroll down the left
side of the below listed link and look under microsoft.public.outlook.* for
a list of those groups.

http://www.microsoft.com/communities...s/default.aspx

--
Rock [MS-MVP User/Shell]

Thanks Rock,
I will try your suggestion.
With the initial error message, I did get a prompt to go to the Windows
Error Reporting site where I got this message: "This problem was caused by
Office System. Office System was created by Microsoft Corporation." It said
that I needed an update but I couldn't download the update. My version of
Microsoft is "genuine." I was able to send a message to a 'Support
Specialist.' Hopefully this will help resolve.
thanks again.

"Rock" wrote:

> "brunetto" wrote
> > When you open Outlook 2003, the new emails are downloaded and you see the
> > progress at the lower right hand corner of the window. Send/Receive
> > actions.
> > Today, whenever I open Outlook, the send/Receive actions reaches 50%, an
> > error message saying," Business Contact Manager has encountered a problem
> > and
> > needs to close. We are sorry for the inconvenience." I have to unselect
> > the
> > check box next to "restart Business Contact Manager" and click send error
> > report to regain access to my computer. If I don't unselect this box and
> > click either send or don't send error report, the error message pops up
> > continually. In either event, I never get to open any of the emails.
> > Please
> > advise. Thank you
>
> I suggest you post to one of the Outlook newsgroups. Scroll down the left
> side of the below listed link and look under microsoft.public.outlook.* for
> a list of those groups.
>
> http://www.microsoft.com/communities...s/default.aspx
>
> --
> Rock [MS-MVP User/Shell]
>
>

"brunetto" wrote
> Thanks Rock,
> I will try your suggestion.
> With the initial error message, I did get a prompt to go to the Windows
> Error Reporting site where I got this message: "This problem was caused by
> Office System. Office System was created by Microsoft Corporation." It
> said
> that I needed an update but I couldn't download the update. My version of
> Microsoft is "genuine." I was able to send a message to a 'Support
> Specialist.' Hopefully this will help resolve.
> thanks again.

Ok, good luck.

--
Rock [MS-MVP User/Shell]