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| Windows update causes pc to restart Update on a previous post: I was given a pc by a friend who emigrates to the States. He hadn't used windows updates, or a firewall, or sp1 or sp2 or even a virus checker!! I cleared the pc of viruses and spyware. I installed sp1 and sp2 (i'm running xp) and used the firewall. the trouble is that when I use windows updates the pc restarts or crashes and goes to the "blue screen" with various error messages. I'm running two virus checkers still and both turn up nothing. the two spyware programs turn up nothing nasty, so why do i get the problem? The reason i mentioned how i got the pc is because it's a legit copy of xp, but i've no way of formatting the pc and reinstalling xp as i don't have the xp disks. the pc works just fine without the updates, but i'd prefer to have them on. does anybody have any ideas short of wiping the pc and starting again? many thanks Peter |
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| Re: Windows update causes pc to restart "peter" <peter.jennifer******.com> wrote > Update on a previous post: > > I was given a pc by a friend who emigrates to the States. He hadn't > used windows updates, or a firewall, or sp1 or sp2 or even a virus > checker!! I cleared the pc of viruses and spyware. I installed sp1 > and > sp2 (i'm running xp) and used the firewall. the trouble is that when > I > use windows updates the pc restarts or crashes and goes to the "blue > screen" with various error messages. I'm running two virus checkers > still and both turn up nothing. the two spyware programs turn up > nothing nasty, so why do i get the problem? > > The reason i mentioned how i got the pc is because it's a legit copy > of xp, but i've no way of formatting the pc and reinstalling xp as i > don't have the xp disks. > > the pc works just fine without the updates, but i'd prefer to have > them on. > > does anybody have any ideas short of wiping the pc and starting > again? A PC that was not protected? There's no way you can be sure the system is clean, and even if it is clean, the damage has been done. It's a loosing proposition. Bite the bullet and reinstall clean. -- Rock [MS-MVP User/Shell] |
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| Re: Windows update causes pc to restart On May 31, 10:36 am, "Rock" <R...@nospam.net> wrote: > "peter" <peter.jenni...******.com> wrote > > > > > > > Update on a previous post: > > > I was given a pc by a friend who emigrates to the States. He hadn't > > used windows updates, or a firewall, or sp1 or sp2 or even a virus > > checker!! I cleared the pc of viruses and spyware. I installed sp1 > > and > > sp2 (i'm running xp) and used the firewall. the trouble is that when > > I > > use windows updates the pc restarts or crashes and goes to the "blue > > screen" with various error messages. I'm running two virus checkers > > still and both turn up nothing. the two spyware programs turn up > > nothing nasty, so why do i get the problem? > > > The reason i mentioned how i got the pc is because it's a legit copy > > of xp, but i've no way of formatting the pc and reinstalling xp as i > > don't have the xp disks. > > > the pc works just fine without the updates, but i'd prefer to have > > them on. > > > does anybody have any ideas short of wiping the pc and starting > > again? > > A PC that was not protected? There's no way you can be sure the system is > clean, and even if it is clean, the damage has been done. It's a loosing > proposition. Bite the bullet and reinstall clean. > > -- > Rock [MS-MVP User/Shell]- Hide quoted text - > > - Show quoted text - But as I said, I'm in London, my friend has just been posted to Washington DC. I'm not going to get the original disks in a hurry. The version of XP is legit. I know that XP online registration means that the same version cannot be registered twice, but if I go in control panel and then system it gives me the registration code. Can I then borrow some xp disks from somebody, but then when the time comes enter the registration number from my pc? Surely the important thing is the licence, not the disks. Peter |
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| Re: Windows update causes pc to restart Depends on the versions of XP installation media involved. The disks you borrow have to be the same version as the one installed-- original flavor, Home or Pro (or MCE, etc.)not with SP1 or SP2, maybe OEM or maybe not OEM. If the installed system comes from the same kind of disk, then what you propose *may* work. Is the computer a name-brand machine? If so, what is the brand? can your friend tell you what the installation disk look like? Exactly what's written on it? (Note that an alternative to snail mail is to have you friend make an ISO of the disk, upload it to a personal website where you can download it.) -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "peter" <peter.jennifer******.com> wrote in message news:1180608630.949411.132880@o5g2000hsb.googlegro ups.com... > On May 31, 10:36 am, "Rock" <R...@nospam.net> wrote: >> "peter" <peter.jenni...******.com> wrote >> >> >> >> >> >> > Update on a previous post: >> >> > I was given a pc by a friend who emigrates to the States. He hadn't >> > used windows updates, or a firewall, or sp1 or sp2 or even a virus >> > checker!! I cleared the pc of viruses and spyware. I installed sp1 >> > and >> > sp2 (i'm running xp) and used the firewall. the trouble is that when >> > I >> > use windows updates the pc restarts or crashes and goes to the "blue >> > screen" with various error messages. I'm running two virus checkers >> > still and both turn up nothing. the two spyware programs turn up >> > nothing nasty, so why do i get the problem? >> >> > The reason i mentioned how i got the pc is because it's a legit copy >> > of xp, but i've no way of formatting the pc and reinstalling xp as i >> > don't have the xp disks. >> >> > the pc works just fine without the updates, but i'd prefer to have >> > them on. >> >> > does anybody have any ideas short of wiping the pc and starting >> > again? >> >> A PC that was not protected? There's no way you can be sure the system >> is >> clean, and even if it is clean, the damage has been done. It's a loosing >> proposition. Bite the bullet and reinstall clean. >> >> -- >> Rock [MS-MVP User/Shell]- Hide quoted text - >> >> - Show quoted text - > > But as I said, I'm in London, my friend has just been posted to > Washington DC. I'm not going to get the original disks in a hurry. The > version of XP is legit. I know that XP online registration means that > the same version cannot be registered twice, but if I go in control > panel and then system it gives me the registration code. Can I then > borrow some xp disks from somebody, but then when the time comes enter > the registration number from my pc? Surely the important thing is the > licence, not the disks. > > Peter > |
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| Re: Windows update causes pc to restart "peter" wrote > "Rock" wrote: >> "peter" wrote >> >> > Update on a previous post: >> >> > I was given a pc by a friend who emigrates to the States. He hadn't >> > used windows updates, or a firewall, or sp1 or sp2 or even a virus >> > checker!! I cleared the pc of viruses and spyware. I installed sp1 >> > and >> > sp2 (i'm running xp) and used the firewall. the trouble is that when >> > I >> > use windows updates the pc restarts or crashes and goes to the "blue >> > screen" with various error messages. I'm running two virus checkers >> > still and both turn up nothing. the two spyware programs turn up >> > nothing nasty, so why do i get the problem? >> >> > The reason i mentioned how i got the pc is because it's a legit copy >> > of xp, but i've no way of formatting the pc and reinstalling xp as i >> > don't have the xp disks. >> >> > the pc works just fine without the updates, but i'd prefer to have >> > them on. >> >> > does anybody have any ideas short of wiping the pc and starting >> > again? >> A PC that was not protected? There's no way you can be sure the system >> is >> clean, and even if it is clean, the damage has been done. It's a loosing >> proposition. Bite the bullet and reinstall clean. > But as I said, I'm in London, my friend has just been posted to > Washington DC. I'm not going to get the original disks in a hurry. The > version of XP is legit. I know that XP online registration means that > the same version cannot be registered twice, There is registration and there is activation. Registration is voluntary and of no benefit to the user. Activation is what you are talking about, and that is mandatory. What activation does is attempt to enforce the license agreement that the OS can only be installed on one system at a time (and for OEM versions cannot be transferred to a different computer). > but if I go in control > panel and then system it gives me the registration code. That gives the PID that is used for tech support. It's not the product key which is needed for an installation. To find what that is, if the installation is bootable, run one of these utililties. ViewXP http://www.webtree.ca/windowsxp/ViewKeyXP.exe AIDA32 http://www.aumha.org/freeware.htm Belarc Advisor http://www.belarc.com/free_download.html Magical Jellybean http://www.magicaljellybean.com/keyfinder.shtml You haven't said whether this XP installation is retail, generic OEM or branded OEM, installed by the PC manufacturer such as Dell or HP. If the latter and if the OS is as it was installed originally or reinstalled by use of the OEM provided CD, the key that will be returned by these products is the key used by the manufacturer when the image was laid down. They use one key for all their similar installations. It's not what one uses to reinstall the OS. For branded OEM versions they are often BIOS locked to the motherboard/BIOS so the user does not have to provide a key during reinstallation provided the CD that came with the system was used. To reinstall the OS without that provided CD, you could try a generic OEM XP installation CD that is the same type, that is Home or Pro and the same language version, as the product key that is on the sticker attached to the computer case. Often times that will work, but not always. Sometimes that key will only work with the manufacturer's supplied recovery CD. > Can I then borrow some xp disks from somebody, but then when the time > comes enter > the registration number from my pc? Surely the important thing is the > licence, not the disks. Correct, the product key is the critical part. Yes you can copy someone else's CD as long as it matches the product key you have. It has to match as to: Home vs. Pro Full retail vs. Upgrade vs. Volume License vs. generic OEM vs branded OEM Language version If the product key on the sticker only works with the OEM provided recovery CD, then you'll have to wait to get the CD that came with the system from your friend or contact the computer OEM to get a replacement CD, or buy a copy of XP. -- Rock [MS-MVP User/Shell] |
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