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| Network Connections and Com+ services "Starting" after SP2 install Background: We have a base Windows XP image that is deployed to different regions. Some regions make minor modifications to that image before it is deployed (software added, department specific software....). Our region was able to successfully deploy SP2 over a year ago to our machines with no major issues. We had less than 1% with issues and they were all worked out. We just found out another region has not fully upgraded to SP2 yet and was asking assistance. Issue: We tried applying it to a few machines via a software push and manually and in all tests after the SP2 install, the Network Connections and Com+ services show "Starting" and never start. I have also set up several machines using their image and received the exact result on all of them. I have tried the fix in Q329441(applying the patch and deleting the reg keys) as well as changing the RPC service to Logon via LocalSystem account from NT_Authority\NetworkServices. While it works I am trying to find the deeper issue. I believe it is some kind of access rights/permission issue but cannot pinpoint it. Prior to changing the RPC service to the Local System account I receive multiple "Object Access" errors in the Security log similar to this: Object Open: Object Server: SC Manager Object Type: SERVICE OBJECT Object Name: winmgmt Handle ID: - Operation ID: {0,252727} Process ID: 588 Image File Name: C:\WINDOWS\system32\services.exe Primary User Name: CSBLX81I2QZ$ Primary Domain: Workgroup Primary Logon ID: (0x0,0x3E7) Client User Name: NETWORK SERVICE Client Domain: NT AUTHORITY Client Logon ID: (0x0,0x3E4) Accesses: READ_CONTROL Query information from service Privileges: - Restricted Sid Count: 0 The Object name varies as does the Accesses but the rest pretty much stays the same. Once I adjust the RPC these errors do not reappear. On our machines that were successfully upgraded last year the RPC is set to NT_Authority\NetworkServices and it works fine. Based on those findings I suspect it some access right/permission that was modified pre-deployment from the other region. I have not received much help from them on their processes as there has been a re-organization of duties in the other region and the prior techs are no longer there. I would like to find a pre-upgrade solution so once the upgrade completes we won't potentially have 1500+ machines with no network access if things went wrong (I can make a script to apply the fixes above post-installation but if I can fix the problem before hand it would be much more reassuring). Any ideas which objects, reg keys and/or files may have been modified to remove the proper access rights for these services? Thanks, Pete. |
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