I have a retail use computer that has gotten random BSOD's over the past 6
months. I called the software company that supplied the computer thinking it
was a hardware issue and therefore covered by warranty and they suggested
that I change to using a different user account. This (to my suprise) fixed
the issue. About 4 months later the same thing happened and I did the same
fix which worked again for about 2 months. I now have ordered a new computer
to replace it with but I am wondering if this could be a software issue. I
would love to image the drive and put the image on the new computer so I
don't have to spend hours reconfiguring the programs. If it is hardware I
should be ok but if it is software I hate to put the new computer into the
same scenario.
Any thoughts would be appreciated.

Thanks,
--
Mike Wilson
Network Systems Technician

"mtwilson714" wrote
>I have a retail use computer that has gotten random BSOD's over the past 6
> months. I called the software company that supplied the computer thinking
> it
> was a hardware issue and therefore covered by warranty and they suggested
> that I change to using a different user account. This (to my suprise)
> fixed
> the issue. About 4 months later the same thing happened and I did the
> same
> fix which worked again for about 2 months. I now have ordered a new
> computer
> to replace it with but I am wondering if this could be a software issue.
> I
> would love to image the drive and put the image on the new computer so I
> don't have to spend hours reconfiguring the programs. If it is hardware I
> should be ok but if it is software I hate to put the new computer into the
> same scenario.
> Any thoughts would be appreciated.

That it went away by creating a new user account suggests it's software
related. Hard to give any more focused opinion without knowing what the
BSOD error code is.

--
Rock [MS-MVP User/Shell]