I have an Epson Perfection 1240U scanner. I recently installed a patch that
is designed to make the scanner's copy utility work. When I try to lauch the
Copy uitility the generic error message widow pops up telling me that windows
can't lauch the utility and do I want to send info to MS. I tried
reinstalling the patch and the entire scanner software and still the problem
persists. Does MS have a patch that can help?
Thanks,

"crashman2u" <crashman2u@discussions.microsoft.com> wrote in message
news:DA59C390-55A4-4CC0-A1AF-6BE12EB0B936@microsoft.com...
> I have an Epson Perfection 1240U scanner. I recently installed a patch
that
> is designed to make the scanner's copy utility work. When I try to lauch
the
> Copy uitility the generic error message widow pops up telling me that
windows
> can't lauch the utility and do I want to send info to MS. I tried
> reinstalling the patch and the entire scanner software and still the
problem
> persists. Does MS have a patch that can help?
> Thanks,

I think this is a question you should ask the Epson people.
Try the Epson FAQs or the Epson helpdesk.