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  #1 (permalink)  
Old 04-27-2007, 05:00 PM
Fillard
Newsgroup Contributor
 
Posts: n/a
A Problem with WinFax

I have 2 computers networked together. One is newer and running XP
Pro, the other a couple of years old and running XP Home. Both have
WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
and it functions correctly in all regards.

In the older computer it has rarely been used, and only recently did
we try to log entries into the phonebooks. But as we attempted this we
found that the tab key, instead of advancing to the next box, closed
the software. Attempting to left-click the cursor into the next box
gave the same result. After checking settings and fiddling about for a
bit I uninstalled the software, including Symantec's "How to Manually
Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
the same result.

I have tried other programs on that computer to see if it would happen
there, but so far as I can see it does not.

Symantec no longer supports WinFax, and I was unable to find anything
relevant in their archives.

I would appreciate any help anyone here can give me, including
recommendations for new faxing software. I thought WinFax was pretty
good and I was surprised to see that Symantec had dropped it. Is
faxing really a thing of the past?

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Old 04-27-2007, 05:00 PM
  #2 (permalink)  
Old 04-27-2007, 05:15 PM
Newbie Coder
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

Fillard,

I disagree with you about Symantec not supporting this software

If you go to their support site, go through the auto-repair tool then click
contact Symantec you have the option of Live Help. Use that & see what they
come up with.

--
Newbie Coder
(It's just a name)

"Fillard" <fillard******.com> wrote in message
news:1177717690.848107.133450@c35g2000hsg.googlegr oups.com...
> I have 2 computers networked together. One is newer and running XP
> Pro, the other a couple of years old and running XP Home. Both have
> WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
> and it functions correctly in all regards.
>
> In the older computer it has rarely been used, and only recently did
> we try to log entries into the phonebooks. But as we attempted this we
> found that the tab key, instead of advancing to the next box, closed
> the software. Attempting to left-click the cursor into the next box
> gave the same result. After checking settings and fiddling about for a
> bit I uninstalled the software, including Symantec's "How to Manually
> Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
> the same result.
>
> I have tried other programs on that computer to see if it would happen
> there, but so far as I can see it does not.
>
> Symantec no longer supports WinFax, and I was unable to find anything
> relevant in their archives.
>
> I would appreciate any help anyone here can give me, including
> recommendations for new faxing software. I thought WinFax was pretty
> good and I was surprised to see that Symantec had dropped it. Is
> faxing really a thing of the past?
>



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  #3 (permalink)  
Old 04-28-2007, 08:00 AM
Lanwench [MVP - Exchange]
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

Newbie Coder <newbiecoder@spammeplease.com> wrote:
> Fillard,
>
> I disagree with you about Symantec not supporting this software
>
> If you go to their support site, go through the auto-repair tool then
> click contact Symantec you have the option of Live Help. Use that &
> see what they come up with.


Depends on the exact version - anything earlier than 10.2 is not supported.
http://service1.symantec.com/SUPPORT...0?OpenDocument


>
>
> "Fillard" <fillard******.com> wrote in message
> news:1177717690.848107.133450@c35g2000hsg.googlegr oups.com...
>> I have 2 computers networked together. One is newer and running XP
>> Pro, the other a couple of years old and running XP Home. Both have
>> WinFax Pro 10 in them. In the newer computer Winfax is used
>> regularly, and it functions correctly in all regards.
>>
>> In the older computer it has rarely been used, and only recently did
>> we try to log entries into the phonebooks. But as we attempted this
>> we found that the tab key, instead of advancing to the next box,
>> closed the software. Attempting to left-click the cursor into the
>> next box gave the same result. After checking settings and fiddling
>> about for a bit I uninstalled the software, including Symantec's
>> "How to Manually Uninstall Winfax" (dated 2002), then reinstalled,
>> but continue to get the same result.
>>
>> I have tried other programs on that computer to see if it would
>> happen there, but so far as I can see it does not.
>>
>> Symantec no longer supports WinFax, and I was unable to find anything
>> relevant in their archives.
>>
>> I would appreciate any help anyone here can give me, including
>> recommendations for new faxing software. I thought WinFax was pretty
>> good and I was surprised to see that Symantec had dropped it. Is
>> faxing really a thing of the past?




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  #4 (permalink)  
Old 05-05-2007, 03:02 PM
Fillard
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

On Apr 28, 6:43 am, "Lanwench [MVP - Exchange]"
<lanwe...@heybuddy.donotsendme.unsolicitedmail.aty ahoo.com> wrote:
> Newbie Coder <newbieco...@spammeplease.com> wrote:
> > Fillard,

>
> > I disagree with you about Symantec not supporting this software

>
> > If you go to their support site, go through the auto-repair tool then
> > click contact Symantec you have the option of Live Help. Use that &
> > see what they come up with.

>
> Depends on the exact version - anything earlier than 10.2 is not supported.http://service1.symantec.com/SUPPORT...67463f34596f85...
>
>

Yeah, I know. Thank you. I'm off to hunt for faxing software.

Fillard

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  #5 (permalink)  
Old 05-05-2007, 03:02 PM
Bob
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

If you find anything that works well post it for us. I've been looking for
the same as my Winfax doesn't seem to want to play with Outlook 2007.


"Fillard" <fillard******.com> wrote in message
news:1178030212.834008.247280@y80g2000hsf.googlegr oups.com...
> On Apr 28, 6:43 am, "Lanwench [MVP - Exchange]"
> <lanwe...@heybuddy.donotsendme.unsolicitedmail.aty ahoo.com> wrote:
>> Newbie Coder <newbieco...@spammeplease.com> wrote:
>> > Fillard,

>>
>> > I disagree with you about Symantec not supporting this software

>>
>> > If you go to their support site, go through the auto-repair tool then
>> > click contact Symantec you have the option of Live Help. Use that &
>> > see what they come up with.

>>
>> Depends on the exact version - anything earlier than 10.2 is not
>> supported.http://service1.symantec.com/SUPPORT...67463f34596f85...
>>
>>

> Yeah, I know. Thank you. I'm off to hunt for faxing software.
>
> Fillard
>



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  #6 (permalink)  
Old 05-05-2007, 03:02 PM
Mike O'Brien
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax


"Bob" <bob1030********.com> wrote

> If you find anything that works well post it for us. I've been looking
> for the same as my Winfax doesn't seem to want to play with Outlook 2007.


Mighty Fax works well!

http://www.rkssoftware.com/mightyfax/purchase.html



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  #7 (permalink)  
Old 05-05-2007, 03:02 PM
Terry
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

On 4/27/2007 4:48 PM On a whim, Fillard pounded out on the keyboard

> I have 2 computers networked together. One is newer and running XP
> Pro, the other a couple of years old and running XP Home. Both have
> WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
> and it functions correctly in all regards.
>
> In the older computer it has rarely been used, and only recently did
> we try to log entries into the phonebooks. But as we attempted this we
> found that the tab key, instead of advancing to the next box, closed
> the software. Attempting to left-click the cursor into the next box
> gave the same result. After checking settings and fiddling about for a
> bit I uninstalled the software, including Symantec's "How to Manually
> Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
> the same result.
>
> I have tried other programs on that computer to see if it would happen
> there, but so far as I can see it does not.
>
> Symantec no longer supports WinFax, and I was unable to find anything
> relevant in their archives.
>
> I would appreciate any help anyone here can give me, including
> recommendations for new faxing software. I thought WinFax was pretty
> good and I was surprised to see that Symantec had dropped it. Is
> faxing really a thing of the past?
>


Hi Fillard,

We still use Talkworks 3.0 (can't remember which Winfax version that
was, maybe 8?) It still works fine in XP. Although I have to remove
the modem inf files that Windows wants to use and force it to use the
ones I want it to use. Finding compatible modems was a stretch but we
still have a PCI board based on the Rockwell chipset and a USB modem
using the Conexant chipset (Conexant=old Rockwell), and both work for
voice, data and fax.

Did you try using Alt-key combos instead of clicking? Like Alt-L to
"_L_og abandoned or unanswered calls", ALT-C to "Log _c_alls without
messages".

One thing that is/was nice about Winfax/Talkworks. It allows 2 lines at
the same time. We use it for phone answering and faxing.


--
Terry

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
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  #8 (permalink)  
Old 05-24-2007, 09:00 PM
Sharon McLellan
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

I have been using WinFax Pro 9.0 / TalkWorks for years and hate to give them
up, but after installing XP I am having a lot of problems. At this point I
am down to TalkWorks not being completely installed because it gets hung up
on WFXCTL32.EXE (spooler?) and won't let me go any further. When MS
automatically updates my computer and it requires a reboot the program can't
open on it's own and I am left without an answering machine at night. Can
anyone help me?

"Terry" wrote:

> On 4/27/2007 4:48 PM On a whim, Fillard pounded out on the keyboard
>
> > I have 2 computers networked together. One is newer and running XP
> > Pro, the other a couple of years old and running XP Home. Both have
> > WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
> > and it functions correctly in all regards.
> >
> > In the older computer it has rarely been used, and only recently did
> > we try to log entries into the phonebooks. But as we attempted this we
> > found that the tab key, instead of advancing to the next box, closed
> > the software. Attempting to left-click the cursor into the next box
> > gave the same result. After checking settings and fiddling about for a
> > bit I uninstalled the software, including Symantec's "How to Manually
> > Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
> > the same result.
> >
> > I have tried other programs on that computer to see if it would happen
> > there, but so far as I can see it does not.
> >
> > Symantec no longer supports WinFax, and I was unable to find anything
> > relevant in their archives.
> >
> > I would appreciate any help anyone here can give me, including
> > recommendations for new faxing software. I thought WinFax was pretty
> > good and I was surprised to see that Symantec had dropped it. Is
> > faxing really a thing of the past?
> >

>
> Hi Fillard,
>
> We still use Talkworks 3.0 (can't remember which Winfax version that
> was, maybe 8?) It still works fine in XP. Although I have to remove
> the modem inf files that Windows wants to use and force it to use the
> ones I want it to use. Finding compatible modems was a stretch but we
> still have a PCI board based on the Rockwell chipset and a USB modem
> using the Conexant chipset (Conexant=old Rockwell), and both work for
> voice, data and fax.
>
> Did you try using Alt-key combos instead of clicking? Like Alt-L to
> "_L_og abandoned or unanswered calls", ALT-C to "Log _c_alls without
> messages".
>
> One thing that is/was nice about Winfax/Talkworks. It allows 2 lines at
> the same time. We use it for phone answering and faxing.
>
>
> --
> Terry
>
> ***Reply Note***
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.
>

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  #9 (permalink)  
Old 05-25-2007, 08:20 AM
Lanwench [MVP - Exchange]
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

Sharon McLellan <Sharon McLellan@discussions.microsoft.com> wrote:
> I have been using WinFax Pro 9.0 / TalkWorks for years and hate to
> give them up, but after installing XP I am having a lot of problems.
> At this point I am down to TalkWorks not being completely installed
> because it gets hung up on WFXCTL32.EXE (spooler?) and won't let me
> go any further. When MS automatically updates my computer and it
> requires a reboot the program can't open on it's own and I am left
> without an answering machine at night. Can anyone help me?
>


<snip>

Hi - you've posted this as a reply in a (slightly) related thread, and it's
unlikely many people will see it. Post new questions as new, not replies.

The version of winfax you're using is not supported any longer, as far as I
know - check out the link I posted already
(http://service1.symantec.com/SUPPORT...0?OpenDocument)

I personally avoid Winfax and all workstation fax software, and would
recommend an hosted
fax service like Efax. You can use it for sending and receiving faxes via
email.



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  #10 (permalink)  
Old 05-27-2007, 05:40 AM
Shimmo
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

WinFax Pro v9.0 will crash Windows XP. You need Winfax Pro v10.0 (actually it is 10.03), the one that says on the box it supports Windows XP.

regards, shimmo

Sharon McLellan wrote:
> I have been using WinFax Pro 9.0 / TalkWorks for years and hate to give them
> up, but after installing XP I am having a lot of problems. At this point I
> am down to TalkWorks not being completely installed because it gets hung up
> on WFXCTL32.EXE (spooler?) and won't let me go any further. When MS
> automatically updates my computer and it requires a reboot the program can't
> open on it's own and I am left without an answering machine at night. Can
> anyone help me?
>
> "Terry" wrote:
>
>> On 4/27/2007 4:48 PM On a whim, Fillard pounded out on the keyboard
>>
>>> I have 2 computers networked together. One is newer and running XP
>>> Pro, the other a couple of years old and running XP Home. Both have
>>> WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
>>> and it functions correctly in all regards.
>>>
>>> In the older computer it has rarely been used, and only recently did
>>> we try to log entries into the phonebooks. But as we attempted this we
>>> found that the tab key, instead of advancing to the next box, closed
>>> the software. Attempting to left-click the cursor into the next box
>>> gave the same result. After checking settings and fiddling about for a
>>> bit I uninstalled the software, including Symantec's "How to Manually
>>> Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
>>> the same result.
>>>
>>> I have tried other programs on that computer to see if it would happen
>>> there, but so far as I can see it does not.
>>>
>>> Symantec no longer supports WinFax, and I was unable to find anything
>>> relevant in their archives.
>>>
>>> I would appreciate any help anyone here can give me, including
>>> recommendations for new faxing software. I thought WinFax was pretty
>>> good and I was surprised to see that Symantec had dropped it. Is
>>> faxing really a thing of the past?
>>>

>> Hi Fillard,
>>
>> We still use Talkworks 3.0 (can't remember which Winfax version that
>> was, maybe 8?) It still works fine in XP. Although I have to remove
>> the modem inf files that Windows wants to use and force it to use the
>> ones I want it to use. Finding compatible modems was a stretch but we
>> still have a PCI board based on the Rockwell chipset and a USB modem
>> using the Conexant chipset (Conexant=old Rockwell), and both work for
>> voice, data and fax.
>>
>> Did you try using Alt-key combos instead of clicking? Like Alt-L to
>> "_L_og abandoned or unanswered calls", ALT-C to "Log _c_alls without
>> messages".
>>
>> One thing that is/was nice about Winfax/Talkworks. It allows 2 lines at
>> the same time. We use it for phone answering and faxing.
>>
>>
>> --
>> Terry
>>
>> ***Reply Note***
>> Anti-spam measures are included in my email address.
>> Delete NOSPAM from the email address after clicking Reply.
>>

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  #11 (permalink)  
Old 06-01-2007, 03:20 PM
Terry
Newsgroup Contributor
 
Posts: n/a
Re: A Problem with WinFax

On 5/27/2007 5:30 AM On a whim, Shimmo pounded out on the keyboard

> WinFax Pro v9.0 will crash Windows XP. You need Winfax Pro v10.0 (actually it is 10.03), the one that says on the box it supports Windows XP.
>
> regards, shimmo
>
> Sharon McLellan wrote:
>> I have been using WinFax Pro 9.0 / TalkWorks for years and hate to give them
>> up, but after installing XP I am having a lot of problems. At this point I
>> am down to TalkWorks not being completely installed because it gets hung up
>> on WFXCTL32.EXE (spooler?) and won't let me go any further. When MS
>> automatically updates my computer and it requires a reboot the program can't
>> open on it's own and I am left without an answering machine at night. Can
>> anyone help me?
>>
>> "Terry" wrote:
>>
>>> On 4/27/2007 4:48 PM On a whim, Fillard pounded out on the keyboard
>>>
>>>> I have 2 computers networked together. One is newer and running XP
>>>> Pro, the other a couple of years old and running XP Home. Both have
>>>> WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
>>>> and it functions correctly in all regards.
>>>>
>>>> In the older computer it has rarely been used, and only recently did
>>>> we try to log entries into the phonebooks. But as we attempted this we
>>>> found that the tab key, instead of advancing to the next box, closed
>>>> the software. Attempting to left-click the cursor into the next box
>>>> gave the same result. After checking settings and fiddling about for a
>>>> bit I uninstalled the software, including Symantec's "How to Manually
>>>> Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
>>>> the same result.
>>>>
>>>> I have tried other programs on that computer to see if it would happen
>>>> there, but so far as I can see it does not.
>>>>
>>>> Symantec no longer supports WinFax, and I was unable to find anything
>>>> relevant in their archives.
>>>>
>>>> I would appreciate any help anyone here can give me, including
>>>> recommendations for new faxing software. I thought WinFax was pretty
>>>> good and I was surprised to see that Symantec had dropped it. Is
>>>> faxing really a thing of the past?
>>>>
>>> Hi Fillard,
>>>
>>> We still use Talkworks 3.0 (can't remember which Winfax version that
>>> was, maybe 8?) It still works fine in XP. Although I have to remove
>>> the modem inf files that Windows wants to use and force it to use the
>>> ones I want it to use. Finding compatible modems was a stretch but we
>>> still have a PCI board based on the Rockwell chipset and a USB modem
>>> using the Conexant chipset (Conexant=old Rockwell), and both work for
>>> voice, data and fax.
>>>
>>> Did you try using Alt-key combos instead of clicking? Like Alt-L to
>>> "_L_og abandoned or unanswered calls", ALT-C to "Log _c_alls without
>>> messages".
>>>
>>> One thing that is/was nice about Winfax/Talkworks. It allows 2 lines at
>>> the same time. We use it for phone answering and faxing.
>>>
>>>
>>> --
>>> Terry
>>>
>>> ***Reply Note***
>>> Anti-spam measures are included in my email address.
>>> Delete NOSPAM from the email address after clicking Reply.
>>>


We've been using Talkworks 3 (Winfax 8?) on two workstations since 2001.
Other than having to deal with Windows trying to install incorrect
modem drivers (as described above), we've had no problems using it in
XP, even with both workstations using dual modems and two lines.

--
Terry

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
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