Hello Everyone,
I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
freezes a 1...2 times a week, keyboard still works. I unplug it and
plug it back and it works. I was wondering if there is a problem with
USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never had
my mouse locking up. I called Dell they told me it is not the
hardware, first they told me this is a driver issue [how come if it
works right after unplug/plug back in?], next they said windows glitch
but I do not consider good explanations. To me everything that locks
up after a while it is hardware.
Thanks a lot

Hello,

I suspect it to be hardware as well. Try changing to another mouse and see
if the problems persist.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"Tester" <calinguga@netscape.net> wrote in message
news:1176926665.852685.182660@b75g2000hsg.googlegr oups.com...
> Hello Everyone,
> I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
> freezes a 1...2 times a week, keyboard still works. I unplug it and
> plug it back and it works. I was wondering if there is a problem with
> USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never had
> my mouse locking up. I called Dell they told me it is not the
> hardware, first they told me this is a driver issue [how come if it
> works right after unplug/plug back in?], next they said windows glitch
> but I do not consider good explanations. To me everything that locks
> up after a while it is hardware.
> Thanks a lot
>

I have the same problem with different hardware.

I have tried two mice. I have tried different USB ports as well as that
round port (using the adapter).

It stil happens to me several times a day!

Thanks. John

"SingaporeWebDesign" wrote:

> Hello,
>
> I suspect it to be hardware as well. Try changing to another mouse and see
> if the problems persist.
>
> --
> Singapore Web Design
> http://www.bootstrike.com/Webdesign/
> Singapore Web Hosting
> http://www.bootstrike.com/WinXP/faq.html
> Windows XP FAQ
>
> "Tester" <calinguga@netscape.net> wrote in message
> news:1176926665.852685.182660@b75g2000hsg.googlegr oups.com...
> > Hello Everyone,
> > I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
> > freezes a 1...2 times a week, keyboard still works. I unplug it and
> > plug it back and it works. I was wondering if there is a problem with
> > USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never had
> > my mouse locking up. I called Dell they told me it is not the
> > hardware, first they told me this is a driver issue [how come if it
> > works right after unplug/plug back in?], next they said windows glitch
> > but I do not consider good explanations. To me everything that locks
> > up after a while it is hardware.
> > Thanks a lot
> >
>
>
>

On Thu, 31 May 2007 06:21:13 -0700, JohnHn wrote:

> I have the same problem

And the problem is???

--
TIA
the real green computer @ http://www.woodcontour.com

Mouse locks. Keyboard does not lock.

Thanks!

"Holz" wrote:

> On Thu, 31 May 2007 06:21:13 -0700, JohnHn wrote:
>
> > I have the same problem
>
> And the problem is???
>
> --
> TIA

> the real green computer @ http://www.woodcontour.com
>

Then Dell is probably right -- it's not the hardware. I would suggest that
some app you have running in the background is occasionally sucking
resources to a crawl. Or you are repeating some procedure that causes the
problem. Diagnostics are difficult if it's a background app, but a judicious
use of MSCONFIG might help you narrow down the problem. Prime suspects are
anti-virus (what brand are you using?) and background monitoring apps like
Dell's own "PC health" monitor (forget its actual name.)

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JohnHn" <JohnHn@discussions.microsoft.com> wrote in message
news:13B80571-A783-407D-81D8-0EA8CD37B48C@microsoft.com...
>I have the same problem with different hardware.
>
> I have tried two mice. I have tried different USB ports as well as that
> round port (using the adapter).
>
> It stil happens to me several times a day!
>
> Thanks. John
>
> "SingaporeWebDesign" wrote:
>
>> Hello,
>>
>> I suspect it to be hardware as well. Try changing to another mouse and
>> see
>> if the problems persist.
>>
>> --
>> Singapore Web Design
>> http://www.bootstrike.com/Webdesign/
>> Singapore Web Hosting
>> http://www.bootstrike.com/WinXP/faq.html
>> Windows XP FAQ
>>
>> "Tester" <calinguga@netscape.net> wrote in message
>> news:1176926665.852685.182660@b75g2000hsg.googlegr oups.com...
>> > Hello Everyone,
>> > I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
>> > freezes a 1...2 times a week, keyboard still works. I unplug it and
>> > plug it back and it works. I was wondering if there is a problem with
>> > USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never had
>> > my mouse locking up. I called Dell they told me it is not the
>> > hardware, first they told me this is a driver issue [how come if it
>> > works right after unplug/plug back in?], next they said windows glitch
>> > but I do not consider good explanations. To me everything that locks
>> > up after a while it is hardware.
>> > Thanks a lot
>> >
>>
>>
>>

Thanks for your response.

McAfee for me. I'm the one with non-Dell HW.

"Gary S. Terhune" wrote:

> Then Dell is probably right -- it's not the hardware. I would suggest that
> some app you have running in the background is occasionally sucking
> resources to a crawl. Or you are repeating some procedure that causes the
> problem. Diagnostics are difficult if it's a background app, but a judicious
> use of MSCONFIG might help you narrow down the problem. Prime suspects are
> anti-virus (what brand are you using?) and background monitoring apps like
> Dell's own "PC health" monitor (forget its actual name.)
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JohnHn" <JohnHn@discussions.microsoft.com> wrote in message
> news:13B80571-A783-407D-81D8-0EA8CD37B48C@microsoft.com...
> >I have the same problem with different hardware.
> >
> > I have tried two mice. I have tried different USB ports as well as that
> > round port (using the adapter).
> >
> > It stil happens to me several times a day!
> >
> > Thanks. John
> >
> > "SingaporeWebDesign" wrote:
> >
> >> Hello,
> >>
> >> I suspect it to be hardware as well. Try changing to another mouse and
> >> see
> >> if the problems persist.
> >>
> >> --
> >> Singapore Web Design
> >> http://www.bootstrike.com/Webdesign/
> >> Singapore Web Hosting
> >> http://www.bootstrike.com/WinXP/faq.html
> >> Windows XP FAQ
> >>
> >> "Tester" <calinguga@netscape.net> wrote in message
> >> news:1176926665.852685.182660@b75g2000hsg.googlegr oups.com...
> >> > Hello Everyone,
> >> > I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
> >> > freezes a 1...2 times a week, keyboard still works. I unplug it and
> >> > plug it back and it works. I was wondering if there is a problem with
> >> > USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never had
> >> > my mouse locking up. I called Dell they told me it is not the
> >> > hardware, first they told me this is a driver issue [how come if it
> >> > works right after unplug/plug back in?], next they said windows glitch
> >> > but I do not consider good explanations. To me everything that locks
> >> > up after a while it is hardware.
> >> > Thanks a lot
> >> >
> >>
> >>
> >>
>
>
>

Could VERY well be McAfee. Try Avast (free for home use.) Much leaner and
some of the best detection stats in the industry.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JohnHn" <JohnHn@discussions.microsoft.com> wrote in message
news:82EC1EBA-512E-428F-89FB-00E07395BC72@microsoft.com...
> Thanks for your response.
>
> McAfee for me. I'm the one with non-Dell HW.
>
> "Gary S. Terhune" wrote:
>
>> Then Dell is probably right -- it's not the hardware. I would suggest
>> that
>> some app you have running in the background is occasionally sucking
>> resources to a crawl. Or you are repeating some procedure that causes the
>> problem. Diagnostics are difficult if it's a background app, but a
>> judicious
>> use of MSCONFIG might help you narrow down the problem. Prime suspects
>> are
>> anti-virus (what brand are you using?) and background monitoring apps
>> like
>> Dell's own "PC health" monitor (forget its actual name.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "JohnHn" <JohnHn@discussions.microsoft.com> wrote in message
>> news:13B80571-A783-407D-81D8-0EA8CD37B48C@microsoft.com...
>> >I have the same problem with different hardware.
>> >
>> > I have tried two mice. I have tried different USB ports as well as that
>> > round port (using the adapter).
>> >
>> > It stil happens to me several times a day!
>> >
>> > Thanks. John
>> >
>> > "SingaporeWebDesign" wrote:
>> >
>> >> Hello,
>> >>
>> >> I suspect it to be hardware as well. Try changing to another mouse and
>> >> see
>> >> if the problems persist.
>> >>
>> >> --
>> >> Singapore Web Design
>> >> http://www.bootstrike.com/Webdesign/
>> >> Singapore Web Hosting
>> >> http://www.bootstrike.com/WinXP/faq.html
>> >> Windows XP FAQ
>> >>
>> >> "Tester" <calinguga@netscape.net> wrote in message
>> >> news:1176926665.852685.182660@b75g2000hsg.googlegr oups.com...
>> >> > Hello Everyone,
>> >> > I have a new Dell Optiplex GX620, dual core and the Dell USB mouse
>> >> > freezes a 1...2 times a week, keyboard still works. I unplug it and
>> >> > plug it back and it works. I was wondering if there is a problem
>> >> > with
>> >> > USB , windows XP or my Dell PC/mose? When I had PS/2 mouse I never
>> >> > had
>> >> > my mouse locking up. I called Dell they told me it is not the
>> >> > hardware, first they told me this is a driver issue [how come if it
>> >> > works right after unplug/plug back in?], next they said windows
>> >> > glitch
>> >> > but I do not consider good explanations. To me everything that locks
>> >> > up after a while it is hardware.
>> >> > Thanks a lot
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>